Confirmed Memory Leak in 1.1.2

bluddenguttzb16_ESO · May 2014

Not saying there isn't a memory leak here but ...

Point 1: If the problem occurs at the login screen then, surely, the bug is in the launcher, not the game. Besides, why are you waiting at the login screen - get logged-in and kill something to vent your anger!

Point 2:

ozgod22_eso wrote: »

I noticed this too. If you leave the game for any period, even if not on the login screen but on the character selection screen, it does start to use more memory. I have 12GB of RAM and had to shut the game down after half an hour AFK because according to Windows 8.1 it was using too much memory and needed to be restarted.

.

Does this mean that the inactivity timer is also broken? If I ever go AFK for 30 mins i get booted!

Valerien · May 2014

ZOS_GinaBruno wrote: »

If you're currently experiencing a memory leak, could you please let us know if you're running any add-ons (plus the names) and if you're running any game enhancement software or anything graphics related (such as screen recording software). Thanks!

Can we get some comment on the increased difficulty of the VR level mobs. We still don't know if its by design or a bug?

Nikki_Mond · May 2014

Not running any add ons. just start the game with 65 % RAM usage. Over the next 15 minutes it rises each time up to 96 - 98 % and then crashes.

Blooddancer · May 2014

Thanks Gina, not running any add-ons or anything unusual. Fact is it was playing perfectly prior to the patch, I cannot play for more than 30 mins before crashing which means the game is unplayable.

Crumpy · May 2014

Memory Day

onlinegamer1 · May 2014

ZOS_GinaBruno wrote: »

If you're currently experiencing a memory leak, could you please let us know if you're running any add-ons (plus the names) and if you're running any game enhancement software or anything graphics related (such as screen recording software). Thanks!

Add-ons (all are running with "out of date" checked "On"):
Advanced Filters
Advanced AutoLoot
Bank Grid View
Junkee
Item Saver
Inventory Item Borders
Harven's Improved Skills Window
Overcharge Info
SoftcapInfo
Weapon Charge Alert
HarvestMap
LoreBooks
SkyShards
TreasureMaps
Undiscovered
Luminary Teleporter
Kill log
Foundry Tactical Combat
Wykkyd's Framework
Wykkyd's Outfitter
Wykkyd's Quest Tracker
Zolan's Anchors Away
ZrMM Minimap

No other software running on my PC at all (no voice com, no video recording, nada. I even kill DropBox while playing ESO)

P.S. Gina, since this happens on the login screen, this means NO ADDONS are running. FYI.

grizzbi · May 2014

ZOS_GinaBruno wrote: »

If you're currently experiencing a memory leak, could you please let us know if you're running any add-ons (plus the names) and if you're running any game enhancement software or anything graphics related (such as screen recording software). Thanks!

I can see the memory increasing for eso.exe in the task manager.

Addons
Since they are all outdated, I suppose that they are disabled by default. I haven't enabled them.

Anyway here is the list:

FoundryTacticalCombat
GreymindQuickSlotBar
LoreBooks
mhFramework
mhOutfitter
SkyShards
SoftcapInfo
SousChef

No game enhancement software or anything related.

Zershar_Vemod · May 2014

ZOS_GinaBruno wrote: »

If you're currently experiencing a memory leak, could you please let us know if you're running any add-ons (plus the names) and if you're running any game enhancement software or anything graphics related (such as screen recording software). Thanks!

I use these add-ons by Garkin (both out-of-date):

LoreBooks
http://www.nexusmods.com/elderscrollsonline/mods/40/?

SkyShards
http://www.nexusmods.com/elderscrollsonline/mods/26/?

Though others are getting these issues without add-ons, so yeah... :P

Moonraker · May 2014

onlinegamer1 wrote: »

ZOS_GinaBruno wrote: »

If you're currently experiencing a memory leak, could you please let us know if you're running any add-ons (plus the names) and if you're running any game enhancement software or anything graphics related (such as screen recording software). Thanks!

Add-ons (all are running with "out of date" checked "On"):
Advanced Filters
Advanced AutoLoot
Bank Grid View
Junkee
Item Saver
Inventory Item Borders
Harven's Improved Skills Window
Overcharge Info
SoftcapInfo
Weapon Charge Alert
HarvestMap
LoreBooks
SkyShards
TreasureMaps
Undiscovered
Luminary Teleporter
Kill log
Foundry Tactical Combat
Wykkyd's Framework
Wykkyd's Outfitter
Wykkyd's Quest Tracker
Zolan's Anchors Away
ZrMM Minimap

No other software running on my PC at all (no voice com, no video recording, nada. I even kill DropBox while playing ESO)

Have you tried to disable and see if it still occurs? Think this would help in response to the request for information.

onlinegamer1 · May 2014

Just to repeat, to be sure its seen....

the memory leak happens on login screen, prior to ANY addons being loaded.

Flayedalive · May 2014

I am running the following add-on's, I am not using any recording or graphic/game enhancing software.

Bank Stuffer
Quick Slot Bar by Greymind
Joviex's Setting Transfer
Warlegend Group Frames
Warlegend HUD
Wykkyd's Framework
Wykkyd's Quest Tracker
Lorebooks
Skyshards
Crafting XP
Foundry Tactical Combat
Harvest Map
Junkyard
Inventory Item Borders
Lootdrop
Research Assistant
Soft Cap Info
Spam Filter
Treasure Maps
XAuto Repair
ZAM Buff Display

I will now deactivate all my add-ons to see if that does anything and let you know.

Publius_Scipio · May 2014

Are most of you guys on Windows PC? I am on Mac and we (Mac users) over in the Mac Techincal Support sub-forum have been discussing a bad memory leak since beta.

Willow · May 2014

I know many of you know this and it may not help but I always close my launcher as soon as I hit play. I hate having anything running in the background..well cept stuff I want running lol.

If you miss closing the launcher just alt tab and close it once in game.

Again, not saying this will help any of you while they work on the problem but i can say I have played hours last night with no problem. ( only add on I am using is the quickslot addon )

I hope the problem gets fixed for those that are having it.

Blooddancer · May 2014

For clarity: This is not related to add-ons, as onlinegamer1 pointed out - launcher is leaking too. Plus I am not running any add-ons and am experiencing the leak.

Maverick827 · May 2014

I think ESO is suffering from a quality leak, too.

Zershar_Vemod · May 2014

Willow wrote: »

I know many of you know this and it may not help but I always close my launcher as soon as I hit play. I hate having anything running in the background..well cept stuff I want running lol.

If you miss closing the launcher just alt tab and close it once in game.

Again, not saying this will help any of you while they work on the problem but i can say I have played hours last night with no problem.

I hope the problem gets fixed for those that are having it.

Well not to be rude, but this is kind of a pointless post. Launcher has been using up crap since Beta and if someone hasn't been closing it while playing, then I just don't know.....

Again, sorry for sounding rude.

LadyDestiny · May 2014

Windows 7. For myself, just running add-ons. No other software, but eso.exe starting out around 180k and now 2,000,000 and climbing. here is a list of the add-ons....

Greymind quick slot bar
Craft research timer
Lorebooks
Skyshards
Clock
Combat Log Statistics
Foundry Tactical combat
Harvest Map
Lootdrop
Mount feed timer
pChat
Soft cap info
Spam filter

Katelin · May 2014

I am running Windows 7 Home Premium Service Pack 1, 64-bit. I use no add-ons and no graphics enhancing software. My processor is Intel Core i7 X980 @ 3.33GHz. I have 6GB installed memory. Graphics card is "ATI Radeon HD 5900 Series." Also, I run the game with the Borderless Window mode.

I just started up the game, left the launcher and game running at character selection screen for several minutes, and recorded the Memory used once per minute (using screenshots for better accuracy then putting into Excel) to compare them. Trying to link to it but I haven't done it before so I'm not sure if my link works as I post this... https://www.dropbox.com/s/ly0paoonz6aoqfo/Monitoring.PNG

Flayedalive · May 2014

All add-ons disabled and the memory leak continues its relentless march of devouring all my resources. Please fix.

Flynch · May 2014

Win 7 here -

add-ons (both out of date)

dragon loot
InventoryGridView

1. Starts at ~200k, rises to 210k in about 10 secs, then cycles down to ~180k.

2. Starts to increase at that same rate, but continues to escalate well past 300k - this was over a short time span - didn't fancy leaving it on for ages. Figured it was exponential anyway.

3. When I maximise ESO, the mem private working set returns to ~200k and then it starts the increase once more.

edit: this is eso.exe in 32 bit. the launcher itself seems to be static

Zershar_Vemod · May 2014

Flayedalive wrote: »

All add-ons disabled and the memory leak continues its relentless march of devouring all my resources. Please fix.

Darn.

I honestly think they should take the servers down.

Lady_Scarlet · May 2014

Hi Gina.

I'm running no add-ons at all.

Game was peachy before the patch, now I can sit on the login screen and watch my memory usage climb higher and higher. Nothing else is running except eso.exe. I even closed the launcher.

Thanks for taking time to look into this.

Kingslayer · May 2014

This isn't Widespread just checked with a few guilds this is not happening on every computer so it must only be affecting certain configurations.

dolmen · May 2014

@ZOS_GinaBruno - been monitoring my system while playing today because of this thread.

CPU: Intell i5
Mem: 8G
OS: 64bit Win7

Using Add-Ons: zRMiniMap and Simple Clock, both enabled.

Started the game via the Launcher, logged into my main char. Shutdown the Launch once I was in.

Been up and playing since aprox. 9:00 CT. Doing a node collection run. Going AFK at times to deal with RL.

Memory usage did climb at the start of today's play session but has leveled off at 1.45G for eso.exe at this time.

So far, it does not appear to me that the Mem usage is constantly climbing.

Hope this helps.

CGoyette · May 2014

also, many new graphic glitches, character models and other things taking huge amounts of time to render, bright pink skin/textures.

ZOS_GinaBruno · May 2014

Thanks, all. Passed along this information and are continuing to investigate.

KerinKor · May 2014

Problems on two PCs, neither has add-ons. Both are Windows 7 64-bit, one with an Nvidia card the other with an ATO one.

One is at 3,310,304k and has been steady like that for the last minute, the other is 2,316,612 and climbing at around 1k per Task Manager increment.

Zershar_Vemod · May 2014

ZOS_GinaBruno wrote: »

Thanks, all. Passed along this information and are continuing to investigate.

Thank you!

eobethb14_ESO · May 2014

I have the leak. I run ZERO add-ons.

Last night when I first logged in after the patch the I went to do my normal banking which involves logging through my alt mules and pulling stuff out of the bank, so there is more room in the bank.
By the time I got to my 4th log in, the game was unplayable and I had to shut it down.

Vendersleigh · May 2014

ZOS_GinaBruno wrote: »

If you're currently experiencing a memory leak, could you please let us know if you're running any add-ons (plus the names) and if you're running any game enhancement software or anything graphics related (such as screen recording software). Thanks!

I run no add-ons.
I run nothing graphics related.

I often have Skype or Ventrilo on but have not used either of those since the patch.
I play in full Windowed mode as I alt tab a lot to chat on Messenger.

Not sure if this is helpful but:
Windows 8
8G of RAM
Radeon(tm) HD Graphics 1.60 GHz

I cannot send crash reports when they happen because everything on the computer dies, including the cursor, and my only current solution is to close down the power, which is not ideal.