Top Bug:

1, Diaper butt on the Timbercrow Wanderer Costume

Top 5 Pain Points:

1. Mounts can’t swim

2, Obtrusive neon cartoon exploding mounts

3, No headgear options for companions

4, Can’t bring companions into homes

5. Companion AI with ranged weapons that causes them to dodge-roll reset bosses unless using an ice staff

I may edit/change things around as I think of more important things. Hard to remember all of my complaints on the spot.

Top Bugs/Issues
Bug 1 - Bahsei, hulk(s) in Shipwright's last boss, possibly moonhunter keep last boss dogs, who knows what else, not always moving when they should
Bug 2 - Taunts not always applying when they should (like at the start of combat. In combination with the next point, I've also had trouble in sunspire last boss on HM where the statue(s) are under Nahvi but even while they are tab targetted I can only taunt Nahvi)
Bug 3 - Tab targetting getting stuck (having to un target and retarget in order to switch targets)
Bug 4 - Server stability with high ping and multiple people lagging/being kicked at the same time
Bug 5 - Sometimes ranged enemies [in dungeons at least] will walk/roll out of group even while they're supposedly immobilized

Top Pain Points

Pain Point 1 - Can't search by house nickname in home tours & can't add a description either

Pain Point 2 - Lack of easily accessible information in-game. While I do not have trouble personally for the most part, that's only because I've been around people who know what they are doing for the past few years. The combat tutorial is nice, but it doesn't cover everything that each role needs to know (like tanks learning line of sight & group enemies, healers learning they need to provide buffs/debuffs and sustain, dps learning how to weave, everyone on what traits/enchants/gear/skills/attribute points/etc would be good). There is an in-game menu for skills but it's very outdated and doesn't extend to teach about attribute point stacking (like mag dps put all points in mag) or what gear would be useful (I think it'd be good to have suggested roles & content icons when you hover over sets, based on how the sets are being used by the community), or even how many players are applied by sets and skills (I really feel like it should be added to the top section how many players are affected because most have a hidden 6 limit). Dps aren't really taught to stand in front of the healer, tanks aren't really taught to turn the boss around and stand still... while these are all obtainable through guides and talking to other players, this information not being available from the game confuses players and keeps a lot of solo players solo as their builds and/or strategies aren't viable for group content, meaning they will not get the most enjoyable experience both from the content itself and from other players.

Pain Point 3 - Not every class bringing something to the team on every spec & class identity. Templar and nightblade tanks, DK healers, and warden and mag arcanist DPS are all particularly not useful. On the class identity side of things, classes tend to play rather similar. Arcanist is the most unique. Cro and warden are similar with blastbones and shalks. Templar and nb are similar with their executes, though nb outside of group pve has their invisibility. Classes are also a bit of a mess when comparing mag and stam specs. Mag and stam templar look very similar if not the same, mag wardens do primarily if not entirely frost damage (good theme) while stam wardens do ice, bleed, poison, and other forms of damage (I think it should be better split to stam wardens doing bleed & poison, with the frost-related passives having a "if your stamina is higher than your magicka" trigger to give buffs to bleed and/or poison instead). Mag arcanist plays the exact same as stamina arcanist (as I say, its stamina arcanist but worse)... I could go on.

Pain Point 4 - Too many sets that aren't up to par. A lot of older sets just do not have the damage numbers to compete with newer sets, leading players who run thematic builds into a trap since the only themes that still have good sets are bleed and fire.

Pain Point 5 - Dungeon lifespan & difficulty. Account wide achievements took away the push for people to gain trifectas multiple times, so once you have all the achievements and gear there's no reason to go back into a dungeon except for fun, but fun doesn't last forever as you can only run dungeons so many times before getting bored. Most dungeons have unbalanced difficulty across their bosses (ex. 2 bosses will be easy, 1 boss will be hard), when all the bosses could have just been hard. Speedrun times are also often super big, nowadays the only one that really causes trouble is coral aerie, meaning the speedrun component of trifecta is often just ignored. For top-end players, most dungeon HMs just aren't difficult. We don't need to heavily strategize and may even skip mechanics without power creep coming into play (like with bedlam veil where most groups, vet or HM, don't see all the mechanics on 2nd boss and on last boss even on HM we would just eat the waves instead of going through the maze.). I think it'd be nice to have a higher level of difficulty (not buffing the current dungeons nor the current HMs, but a new level) for older dungeons that have more complex mechanics to bring some spark into old content.

Top Bugs/Issues

Bug 1 - Solo group bug/phantom groups etc
Bug 2 - Dying to an attack with LGM numbers saying it was unblocked, even when you are blocking (have the Am I Blocking addon) and have enough stam for it. Most annoying as a tank and during group content.
Bug 3 - Trial/Dungeon/Boss who have multiple bosses will dissapear and reset if a temporary pet is active. NB shade, warden netch, etc. Not the sorc pets.

Top Pain Points

Pain Point 1 - Need STACKABLE TREASURE MAPS!
Pain Point 2 - Why can't surveys go in the craftbag?! And/or be able to use all of this x amount of a clothing survey in my bag at this location instead of going back and forth to reset instance per survey. Some survey locations are horrible to get to and reset, at least make the reset distance closer for some of the older survey location, like that N. Elsw blacksmithing one. Let us waste more time doing writs, than avoiding them because of the pain of surveys.
Pain Point 3 - Curated lead drops.
Pain Point 4 - Increased bank/bag/guild bank space. Double the space what it is now should be fine so we can actually play the game instead of the inventory management endgame. Not enough space even with eso+ and all the inventory pets.
Pain Point 5 - Stackable armor/weapons/jewels/etc somehow. Sets coffer/storage similar to PTS? Or something like an extension charm on a coffer/storage for the type specifically to minimize how much space it all takes. Not enough space to play all 3 roles without a lot of extra time and management.

BUGS

• Infinite Archive Werewolf Animation Bug

There is a minor but rather annoying issue where the Werewolf animations gets stuck when trying to select verses and visions when you are in Werewolf form.

• Sorceror Overload visual glitch

There is an issue that can be rather annoying when playing as a Sorceror where your overload visuals will glitch and your character will have lightning firing from their hands which can only be removed by relog or by changing zones, it is quite a problem if this occurs when you are in a Dungeon, Trial or in the Infinite Archive.

PAIN POINTS

• Housing Size and Furniture Slots, this has been mentioned multiple times, houses and the furniture limitations, we understand that it is in place for performance reasons however with the larger and larger homes releasing this limitation is becoming ridiculous, the new incoming home "Castle Skingrad" is enormous, the furnished version of the home despite being called "Furnished" is still mostly empty and is already using almost one-third of the total slots available to ESO+ members, someone without ESO+ would never beable to furnish this home, it has been asked time and time again but a compromise needs to be made
  
  1. Increase the limit for PC players.
  2. Merge the Collectable and Traditional Furniture slots, it would be a small increase, but it would help.
  3. Divide Home furniture limits between the Indoor and Outdoor spaces.

Top Bugs/Issues

Bug 1 : Trifecta breaking trial issues remaining in the game, sometimes years after release. Base pop getting stuck inside buildings in Rockgrove, invisible skeleton ads in Lucent Citadel to mention 2 examples.

Bug 2: When you have a lot of characters, and choose to log out of a character that is far down on the selection list, the game will auto scroll you up to the top of the list when you return to the character selection. Years ago the game remembered where you were on the list, saving you the time to scroll further down to click on the "next" character for when doing daily things like writs, daily dungeons etc. it no longer remembers, and i assume it's a bug.

Bug 3: Hew's Bane foul water fishing nodes not respawning correctly once all foul holes in the zone instance are depleted. Bug reported years ago.

Top Pain Points

Pain Point 1: Like Code mentioned earlier, those of us who want to collect all the antiquity codex entries, the treasure map leads are a massive pain point. They are incredibly frustrating to find, and the treasure maps are often rare and expensive. Making the leads from treasure maps be curated (and random once all entries found) would be a massive relief.

Pain Point 2: Like mentioned in the second bug report, i would highly enjoy the collections UI remembering where i was on the list the last time i opened it. The costume collection is super long, and it's quite tedious to have to scroll and find where i left off when i exit the UI to fully inspect the costume i just equipped to see if it like it.

Pain Point 3: Better rewards for participating in PVP activities.

Pain Point 4: Better rewards for participating in hardmode PVE activities.

I play on PS/NA.

Top Bugs/Issues

1. Desyncs/lag/rubber banding anywhere there are lots of players. Like trials, dolmens (with 10 or more players), mirrormoor incursions (with 10 of more players), fighting dragons (with 10 or more players), etc. Also in Cyrodiil.
2. PlayStation 5 map zoom is too limited. You cannot zoom in as far as you can on PlayStation 4. This is a problem when looking up a location online (treasure chest, lore book, oblivion portal locations, etc.) and trying to put a pointer on the map to find it. You cannot zoom in enough.
3. Tank companions that watch you die without doing anything in Infinite Archive. Most of the time they will taunt the enemy, but some bosses and marauders, the tank companion will lose taunt, and then stand around and do nothing.
4. Client freezing/infinite load screen while traveling from inside one house to inside another house. It works for several travels between your player houses, then you get an infinite load screen that requires closing game or restarting console.
5. Overland quests that cannot be completed while grouped with another player. For example, the quest to unlock Zerith-dar has issues with the portal to Temple of the Dark Moon. The portal disappears before both players can get through it. The quest works fine when a player does it solo. Also Murkmire delve quests, if the other player is not standing on top of you when you interact with a quest item, they will not get credit and will end up "short" of items with none left to interact with. And more, but I'm running out of space here ...

Top Pain Points

1. Rare drops that are tied to RNG. Other games have something like a "pity counter". So if the RNG is set by ZOS to 1 out of 30, after 30 tries, the player gets the drop (guaranteed). Lucky players get the drop in less than 30 try, but everyone else gets the drop on try 30.
2. Ability to search traders for "UNKNOWN" plans, motifs, style pages instead of searching pages and pages for the ones needed.
3. Increase event ticket storage to at least 15, since you typically charge 5 or 10 event tickets for quarterly "fragments".
4. Furnishing Bag (similar to craft bag). My Doomchar Plateau has reached 700 items (max limit), and I have had to move excess furnishings to Sword-Singer's Redoubt. Two manors being used as furnishing storage.
5. Stackable treasure maps

Will edit and add bugs as I mull it over. As I haven't played much lately, bugs are not as fresh.

Top Bugs/Issues

1. Queue bug for Cyro. There are times where your queue just gets stuck. Others in your group who were later in the queue than you were pass you up and get into cyro and you have no choice but to relog and restart the queue. By that time though I'm pretty annoyed and I won't be logging back into the game that evening, even though it is a detriment to our comped group.

Top Pain Points

1. Fashion Scroll Online / outfit station is a miserable experience. The process to look at the outfit styles you have available is a nightmare - the icons are small, you have to hover and preview each one... let us use the arrow keys! Let us favorite pieces (definitely more than 100)
2. The multiple layers of RNG over some leads (ie: West Weald stuff, the motifs from High Isle, etc) and the lack of lead curation is absolutely one of the most predatory things I think ZoS have ever implemented. To copy what @code65536 said: Lead RNG, especially the lack of curation for sources that have multiple leads. People have really liked the double lead drops during this event, but that's just a band-aid for the bigger problem of lead RNG.
3. Furnishing storage & slots. We need a furnishing bag and more furnishing slots in houses. Sadly, I assume this will be something that is sold to players before long, since ZoS is moving away from expansions/chapter releases. Monetization will have to increase.
4. More houses of varying sizes that are sold for gold, and not through the clown store.
5. Grand Master Crafting stations sorting is such a mess. Also it would be lovely if these were a collectible item, and could be used in multiple houses.

Bugs

1) Stuck in CombatBug

2) Heavy Attacks not doing anything.

3) Skills don't always fire off, especially defensive things like break free. MOST SKILLS NOT FIRING IN CYRODIIL

4) Phantom groups. Using the Dungeon Finder results in some characters sometimes being put into a previous Dungeon Finder zombie group as Code calls it. (It may also remove them from an existing group that they're in and then re-queueing penalties apply.

5) Positional desync that routinely causes doors to not open with out the crouch/roll dodge/uncrouch trick, which makes certain content unplayable. It affects all the press E interactions and some synergies that seem to be time sensitive or have a follow up action, eg the port to the mini fight in Vateshran is so short or position sensitive I can not interact 90% of time. Same has been true in many dungeons. Was way worse in Cyro of course where doors needed interacting with a couple of times and then 'double doored' you, so you end up same side...usually back outside surrounded by enemies. This did improve with the performance patch, it happens much less frequently to me, so I guess it's a server side thing? I'd previously assumed it was a failure to take into account Oceanic lag in timing those interactions. (It isn't packet loss).

Pain Points

1) If we have multiple surveys in one spot let us retrieve them all at once. Many times I have to spawn back in from house or run 500 metres or wait 10 mins for a respawn.

2) Furnishing bag like the craft bag. Or even deconstructing crafted furniture for a chance at retrieving special furnishing mats, particularly style mats. (heartwood, mundane runes, Stendar stamps, culanda laquer, )

3) Lead RNG, especially the lack of curation and the design of sources/drops that routinely causes the mad scramble for certain lead sources for the latest combat shiny.

4) Guild Tabards and FPS (fashion per second)
Would love to role play/play dress ups on a character or rep a guild without wearing a low-rez tabard. No one wants to spend mega gold for a uniform or style an outfit to role play a character just to hide it with a cheap looking tabard with flappy bits. Costumes are NOT an alternative. Motifs and unique styles to make outfits are inherent to the consistent plusses from the game's reviewers and players: the guild membership tabard should NOT force us to some homogeneous compromise from the guild store.

5) Inventory management needs some overhaul: (thanks for the Cyro siege one) eg Stackable treasure maps. eg One stack for all crown potions with no number cap, stackable everything. Preferably in craft bag.

Thanks for this Kevin. It's nice to see the community being asked, and hopefully addressing some of these issues will help to rebuild trust between the players and ZOS.

That said, here are the top issues I have:

Bugs:

1. Grim Focus Permaglow. Yes, I know it's been reported that it "works as intended," but there is no way that this is the intended way for this skill to work. Before Grim Focus was made permanent, the glow showed when the skill was active and the in-game stack counter would count how many stacks you had until the icon changed to display that the proc was ready to fire. This different icon was also visible from the in-game 'show backbar timers' feature. After it changed, the glow is permanent since the skill is always active, the stack counter no longer functions since the skill is permanent and requires an addon to restore that functionality, and the icon only glowing instead of changing makes it much less obvious that the proc is ready and can't be seen from the backbar.
   While the glow's original purpose of "show the player the skill is active" didn't change, the fact that the skill is active whenever slotted makes that indicator unnecessary. Also the loss of the basegame stack counter now would be improved from the addition of a way to identify stacks. The proper functionality of this skill should set the glow to be an indicator of the proc being ready to fire to fix both of these issues - the weapons start to glow only at the 5th stack. (Forum link)
2. DLC Pledges give the wrong transmute geode. While Maj and Glirion give out the set geodes for their respective pledges, Urgarlag has switched to rewarding uncracked transmute geodes instead. That means a DLC HM pledge will reward a random number of transmute crystals, which normally is about 2 on average when the basegame HMs give 5. (Forum link)
3. Companions can steal taunt. While the Companion taunt skills Provoke (1H/shield), Savage Instinct (Undaunted), and Azandar's Scathing Rune have the caveat that they will not be used on a target which is already taunted, The destruction staff skill Destructive Blast does not have that restriction. Thus, a Companion with an Ice staff can use it on a taunted target and steal taunt from players. When pull skills (including Bastian's Blazing Grasp) were changed to cause taunt if the enemy was not already taunted, that "taunt if not taunted" idea should also have been used to make frost Companions not able to steal taunt from players. (Forum link)
   As a side issue with taunting as I was testing this - Overland dragons in NElsweyr and SElsweyr zones will have a period of time when they come down from their perch phases that they are immune to taunt. This is highly annoying to squishy players and also legitimate tanks in the area who are trying to take the dragon's attention away from said squishies.
4. Werewolves do not interact properly with the Infinite Archive. When accepting a verse/vision, werewolves will get stuck in a howling animation and then just skate stupidly across the ground. This fixes itself upon leaving through the portal, but it is visually distracting.
   More problematically, the Filer's Wing side room does not interact properly with transformed werewolves since it forces the transformation into a watcher. When entering the room in wolf form, it will transform the character back to human, pause for a second, finally transform into a watcher, and then set the health recovery of the character to zero. The lack of health recovery makes this very difficult. (Forum link)
5. Templars have two different spear styles. Yep, another bug-that's-not-a-bug. Still, while opinions about the smoothness of the post-U35 Jabs animation vary, the fact is that the spear model was changed unnecessarily. All of the Templar skills use a specific low-poly mostly-transparent spear of light that actually looks very good in game since it looks like a light beam more than any recognizable object. Puncturing Strikes and its morphs, however, use what is clearly the Nighthollow Staff model for the conjured spear - and in the lorebook for the Crafting Motif 95: Nighthollow, it straight up admits "a Nighthollow staff features a headpiece in the form of a wide-bladed spearhead. This is generally not used for stabbing."
   The spear conjured for Puncturing Strikes and its morphs should go back to using the old model. The new animation does match better with the cadence of the animation, but the old model was much better, not the least of which was because it kept the consistency with the rest of the class kit. (Forum link)

Pain Points:

1. Werewolf colors are tied to morph. The Skill Styling could easily lead to a way for player werewolves to customize their characters. As it stands, players can only choose to be black or white (or grey, if the transformation is unmorphed), but that changes the functionality of the werewolf as well. At the very least, the three current colors should be available as Skill Styles so that player werewolves can have their fur color not tied to their efficacy in battle. (Forum link)
2. Incomplete Collections available from the Crown Store. The Crown Store's offerrings have been... less than stellar of late in that most of the stuff in the store is returning and anything new tends to be directed into crates. However, there are several collections of items that always appear in the store proper and are parts of collections: the Daedric Artifact styles and the Undaunted Monster Arms packs.
   Both of these collections still have parts missing, to the extent that people have been waiting for anticipated things to release for over 5 years at this point, and yet we're still waiting. Notably, the Sanguine's Rose artifact and the Stone Husk, Magma Incarnate, Archdruid Devyric, Ozezan, Roksa, and Anthelmir's Construct arms packs (and the associated mask/shoulder style page availability) have never been made available. The store team should prioritize these obvious holes in their offerrings. (Forum link)
3. Locked Class Styles. When the Class Styles were first released in U40, the styles were already in the Collections menu and could be previewed on all characters. U41 specifically locked the styles by class. There are some of those costume parts that are totally unique (the NB mask comes to mind, but each of the Class styles is otherwise unavailable) so it's also not a matter of using something similar. While the weapons are all the same save the emblems, the armors are all different and useful in costuming.
   We already have plenty of examples where characters can use armor that they're not 'supposed to' (i.e. EP players wearing the DC style). There is no reason that a character of one class should be banned from wearing an armor style of another, particularly when the only part from each that even somewhat references the class is the chest piece. Fashion is one of the most important parts of ESO to many players, so adding restrictions is just adding unnecessary barriers. The styles should go back to being available for all.
   (Forum link)
4. Unavailable NPC Cosmetics. Yeah, this has a lot in it. This goes from costumes we see on NPCs (like the gorgeous dress used by many female NPC bards since Leyawiin) to personalities (the 'shy' personality Hildegard uses, or the 'injured' or 'elderly' we see a lot as well) and even to non-collectables like skin/eye/hair colors.
   The one I want most is for my Orc to be able to use the greenish skin that some NPC Orcs have (like Skordo or Mordra). There are also examples of NPC Altmer with blue eyes or dark hair that would be most appreciated (Erwurlde's blue eyes are great, and lots of people want Leythen's hair color). True, these wouldn't fit in the nice 2x10 grid in the PC interface, but it would be nice if that could be expanded or changed to the Console slider interface so that these unavailable non-collectables could be used. (Forum link)
   And please, release that bard dress already. Or even a really nice plain-yet-elegant dress like Éowyn's or Galadriel's white dresses from Lord of the Rings, or a really fancy dress like Zelda's coronation gown from Breath of the Wild. None of the current dresses are really giving my one character exactly what she needs.
5. Please, for the love of all things holy, give us a new Class. I'll say it: I love the new character levelling process. I love finding new ways to interact with the game. And I'd love a reason to go to the new old tutorial, the new Starter zones, to be able to use all of the riding lessons and research scrolls we've gotten in the daily rewards lately... and a new Class would be a great excuse to have a new way to do it all.
   I want a new Class in the worst way. I would kill for a Dwemer Artificer class - something that we can play with grenades, traps, and Automata, and then that'd give us a lot of fun new lore with potential Artificers we already know like Tharayya, Neramo, and the Vanos twins. The penchant of the Dwemer for Tonal Magic could also open up some lore there and give everyone the DnD Bard class they're looking for as well. Obviously I don't want everything about the Dwemer solved. But to be able to play with it a little bit more would be a dream.
   I totally came up with a mockup for a set of skill lines and their morphs, but really I'd just love to see something. The release of Arcanist was one of the most fun times I've had with ESO in a while, and I'd love to be able to explore a new Class again with something that's very interestingly Elder Scrolls themed. (Forum link)

Bugs:
1. Cyrodiil stuck in combat bug

Pain Points:
1. Treasure maps do not stack like survey maps do.

Bugs

1. Players with @ names at the character limit (probably), e.g. @TheClawlessConqueror, cannot be mailed or sent crown gifts while offline. It says "Unknown player." In order to reply to mails, I constantly have to delete the @ name and then type in the character name instead.
2. Synergies, particularly life-or-death ones in vCR, sometimes not showing, requiring a barswap to fix.
3. Starting a vMA under CP160 doesn't start a scored instance at all, so you don't get a score or leaderboard mail if underlevelled. But it works fine for other trials and arenas.
4. Adventure-Ending Arrow doesn't show when equipped with certain hats or costumes, like Soulcleaver Helmet. Literally unplayable.
5. Master Malkhest is still "pouring over texts."

Pain points

1. Infinite Archive doesn't log the score if it wasn't ended properly. It's disheartening to lose a long-running instance to server issues and not even get a leaderboard score out of it.
2. IA: inability to save, RNG (mostly visions), wishing I could skip the easy arcs to save time (but still get visions somehow), annoying brewmasters, I'm sure you've heard it all before.
3. It doesn't make sense for Urgarlag's vet HM DLC pledges to reward geodes that give 2-10 transmutes (often only dropping 2), while Maj's and Glirion's vet HM basegame pledges give geodes that give 5 transmutes.
4. WTB invisible guild tabards!
5. Furniture, treasure maps, glyphs, surveys, etc. storage/stacking issues.

Top Bugs/Issues

Bug 1: Block Bug (and lack of ZOS engagement in the forum thread) https://forums.elderscrollsonline.com/en/discussion/comment/8258291#Comment_8258291. This has been a problem for more t1han one year.
Bug 2: Trial: CloudRest. (many issues, but "wind of welkynars synergy does not work reliably" is a big one, since it results in player deaths... Also, the portal synergy sometimes fails to respond, leading to late tank/dps entry.. leading to portal wipes... also, sometimes the orbs just go away for no reason leading to portal wipes. CloudRest also tends to get increasingly buggy the more pulls you have in there). This has been a problem for years.
Bug 3: Dungeon - Castle Thorne; lady thorne 'chase the circle' - one or more clients may see the circle in a location OTHER than where the server thinks it is (more common problem in hardmode, but has been seen in regular vet plenty.. you can find threads in your bug forum). This has been a problem for years.
Bug 4: Trial - Maw of Lorkhaj: Twins. Sometimes a player will be assigned a color with the wrong visual on THEIR CLIENT ONLY (assigned dark, but showing light or vice versa); they react based on the color they see, which is what they should do... then blow everyone up. This has been a problem for years.
Bug 5: Trial - vHoF: if you accept the quest offered at the start you get a normal rewards coffer instead of a vet rewards coffer. This has been a problem for years.

There are MANY trial and dungeon bugs which prevent progression, clears, and achievements which could be added here, but you asked for 5. The volume of 'that was definitely a bug' makes it hard to know when things are NOT a bug (did I really miss that achievement, or did it glitch? Did I die because I did something wrong, or did it glitch?) Hard to identify ways to improve one's skill when it's not apparent it was a user error...


Top Pain Points

Pain Point 1: Without ESO+ I spend a lot of time just managing inventory. Rather than making me want to re-up my ESO+ subscription, this makes me want to play less. Other ESO+ perks can be seen as sale incentives and QoL improvements for optional activities, but the craft bag seems to be a basic response to having so much 'stuff' that accumulates as a side effect of playing the game.
Pain Point 2: The native UI makes me sad. I run Bandits and some minor tweaks, but why do I have to download an addon to make the UI "good"?
Pain Point 3: guild stores - without awesome guild store addon, trying to use guild stores is baffling. I played the game for MONTHS before I realized why I was only seeing a guild tabbard for sale..
Pain Point 4: I was thinking of making a new character recently and realized I would need to level all the skills and passives and... it's all just grinding that has to be done BEFORE I can have fun. Perhaps once I have levelled a set of skills on one toon they can be available on the others? There has to be some way to make playing the game less of a chore.
Pain Point 5: The armory was a great idea, but (in general) it is not as useful as Wizard's Wardrobe. I cannot use it to change gear/skills during a trial (the armory assistant was the worst thing I ever spent crowns on), additional slots cost too much to make me feel interested, it is not able to adapt to me gaining CPs... The only useful thing you can do with this is reset your skills/attribs/cps, save that to the armory, and then re-do your character from time to time (limited usefulness).

Again, I could probably come up with a lot. My pain points are not very painful, mostly because the bugs mean I don't play as often as I did a year ago (when I would have had far more ideas for QoL changes)

Looking forward to hearing what the action plan is for things.

Bugs:

1. Stuck in Combat (I'm sorry, I just had to say it. I spend 90% of my time in Cyro, this is big)

2. The stam glitch. Something happens and we get zero (0) Stam recovery. Bar swapping will fill up our Stam bar, (unless you use Oaken) but still zero recovery, otherwise we have to go to a delve or CheeseMongers to fix it.

2b. I don't know what has happened recently, but I've noticed resource recovery OUT of combat has been very slow. This one usually affecting Mag. Noticed on my healer in dungeons, used to be that from 1 fight to the next my Mag would fully regen, now it doesn't.

3. The hit boxes in this game are just all over the place. Seems worse in the West Weald and the Mirrormoore incursions for some reason. I don't know what causes it, my cross hairs can be on my target but it's not registering or highlighting my target red and therefore I can't use any targeted abilities or my HA and LA hit nothing.

3b. Or the many times I have had my cross hairs on a target in front of me but somehow my ability (usually Crushing Shock) is doing a 90° angle and hitting a target off screen. I look at the top of my screen and the name and HP bar of some enemy is there but not the one front and center on my screen


Pain points:

1. The Vampire condition APPEARANCE should be optional. It's basically just its own skin. I personally prefer Body Markings to Skins and using White dyes on my toon's outfits. I don't get to enjoy this because of the Vampire appearance. Plus my main toon is a Wood Elf and the Vampire eyes ruin her Wood Elf eyes. (For clarity, this is my PvP build, unfortunately need Vamp for it)

2. Hide Tabards. Please figure this one out.

3. The crotch flaps and hip guards. It never ceases.

4. Too many snares or CC's (both in PvP and PvE) or "immunity" fazes (in PvE). Seems like it was an attempt to make combat more challenging, but just ended up making it more frustrating. PLUS, Rush of Agony SHOULD grant CC immunity. There is no counter to getting pulled by multiple RoA's back to back before you die.

5. A favorites setting or option for equipment pieces and dyes at the outfit station would be nice. So many motifs and style pages now to sift through. (Favorites for the Alchemy, Provisioning and maybe even the Enchanting stations, too. Things we regularly craft the same thing over and over again)


More of a request than a pain point: Could there possibly be a separate chat box option for the PvP Kill Feed? Like right above the Chat Box? The kill feed drowns out callouts and Guild texts.

*Thank you for a post like this*

Bugs:
1) NPCs getting stuck in the ceiling or under the floor. This has been getting worse. It used to be pretty rare, but lately I've encountered it at least once in every delve I've gone into.

2) Blade of Woe is unpredictable on even slight slopes. Sometimes it won't pop up until you're right on top of the bad guy, who detects you (and in trespassing areas, gives you a bounty and pisses off Ember) before you can use it.

3) Using the Blade of Woe when your weapons are sheathed makes you take several frames to unsheathe your weapons before it fires (which can ruin the intended timing of the attack), just to show an animation of your character not using their weapons.

4) Activating a combat skill when weapons are sheathed sometimes causes that skill not to fire. The unsheathing animation plays, and then nothing happens, forcing you to activate it again. Light attacks almost never fire after the unsheathing animation... but sometimes they do, so even that behavior can't be 100% relied upon.

3) Can't attack innocents with Silver Bolts (+morphs). It says the prevent-attacking-innocents toggle is on every time, even when it's off. Yes, I know that's a small thing most people will never encounter or care about, but I'm hoping maybe it's an easy fix?


Pain Points:
1) Skill line leveling is too slow, and optimal skill line slotting when leveling an alt is often painful and cumbersome (and still won't allow a character to have all their class/weapon skills unlocked by level 50). We should be able to spend more time experimenting with the available skills while leveling.

2) The Wood Elf racial passives are objectively worse than any other race's set. They're not focused enough to be truly useful for any specific playstyle, and the stuff we're buying with our half-bonuses is either nearly useless in PvE (improved stealth detection radius) or so niche as to be unnoticeable most of the time (disease/poison resistance).

3) For the love of Yiffre, can whoever is responsible for the loincloths on chest pieces calm down?? Some loincloths are so big that having a character with "leg size" set too far up the slider end up with the loincloth clipping into the character model! Several styles have loincloths that clip into the pants of the same style. Some leg styles can't be worn at all with a chest that includes a loincloth (for example, any weight of Mazzatun legs will cause any loincloth to clip into it), which is really obnoxious since something like 80% of the chest pieces have loincloths. Sometimes there are even double loincloths, on the chest AND on the pants! I know someone on the design team is absolutely in love with loincloths, but it's gotten out of hand now. And don't get me started on the hip tassets. DW and 1h+Shield characters are severely limited in what styles they can wear, since the sheathed weapons clip right through most of the tassets. Can we at least get some kind of toggle to hide them, if we can't get them reworked and/or included in far fewer future style motifs?

4) Dye colors on outfits rarely match the color on the palette, and vary widely across outfit styles. A color can be a jewel tone on the chest and washed out/faded on the pants (sometimes within the same style), or it can often be a different color entirely (a red on the palette can appear as red, brown, bright pink, and almost purple depending on which style it's being applied to) (no, I'm not talking about the Material Rank colors). It's always a toss-up whether Blademaster's Mauve will be a shiny red/purple or a cold blue. Evening out the dye colors between styles (different colors for cloth/leather/metal is fine, I guess...) and making the palette square preview more accurate would be amazing.

5) Gender-locked appearance items. For example: Why can't female toons have nose piercings (other than that one that's so small you can only see it at all when fully zoomed in)? Male toons have multiple options for visible facial piercings, and it's baffling that this is a gendered thing, especially when male characters can wear a wedding dress. Hairstyles and major and minor adornments shouldn't be gender-locked, either. It's unnecessary and weird. It's bad enough that the cute flower headbands are race-locked to Kahjiit.

Bug 1: Synergies not showing
Already said quite often, especially noticably in Cloudrest where you take more Synergies than usual

Bug 2: Vykosa Moon Hunter Keep Puzzle
With Hard Mode activated in the 30% "Puzzle" Phase on Vykosa, there should be 4 Pads for each color so every player can find one to stand in. However, more often than not, only 3 show up with the fourth invisible. Making it very difficult to find as you might have guessed. Sometimes the ground still glows where it should be, still with the symbol/color missing. Still easily missable, with Mobs running around and other effects on the ground.
Bug 3: Group Finder Roles
When someone joins a Group via Group Finder as, say, a Healer and then switches to DD or Tank, the game still thinks the Healer Position is filled. I guess it only checks on joining. If you make a new group the roles are wrong and you end up with a DD joining while still needing a healer. There are workarounds like leader having to change zones, which in my mind means it is a bug and not a missing feature: It should also check the Group Composition when a new listing gets created without the lead having to change zones.

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Pain Point 1: Instance Reset Option (like Group Ready Check)
While IA got a reset option inside the Instance, i realise that could be missused without some restrictions if placed inside dungeons or trials. It would also be impractical as it would be placed at the start or would need to be before each boss or something. However, i propose the option for the lead to start a vote for a reset of the instance, like with a ready check. If succesfull, all players in the instance will be placed at the start again und everythings reset. Reason being, that for farming or No Death / Trifecta Progs resetting can be a pain. Everyone needs to leave and port back in, using up valuable time. For Dungeons this can be even more annoying. Lots of times the trick to switch difficulty to normal and back is not possible and you cant use the Queue to get back in either as not enough time has elapsed. Meaning you need to form a new group to reset. And still need to manually port back in because of the time.

Pain Point 2: Collectibles / Styles / Gear (PVP mostly) Menu
Has been said alot. There are alot of Collectibles and even with the ability to favorite now, it would be nice to have a bigger preview while hovering over stuff. Clicking through over a hundred styles to find something you cant remember the name of is also very frustrating and again, you have to because the preview is very small. Also i cant even find the shiny weapons i got from the crown store because often, it is buried somewhere between 130 other styles instead of separate. Easy fix really und a favorite option would be nice there too. With Gear its mostly PVP Sets that are so numerous that you scroll a long time.
I guess with the UI Overhaul this will get better anyway but for now it is a mess.

Pain Point 3: Events mostly the same
Events are for the most part very uninspired and feel like Copy Paste. Eso has very unique yearly Events but if you have done them once, like Jesters, theres nothing to gain for me anymore by doing them. The new Styles that come with them i get mostly from doing just the one Daily or Boss per day and if need be buy the rest from traders for 5k gold and thats the event for me. The more generic events dont even have associated quests or anything special. Yes, you can do curated fishing for Pan Tamriel, thats nice i guess, but hardly something you will be excited about in advance. Just ding one more daily, one more Boss (any...) a day, for event tickets. Undaunted or Witches Festival are better examples for how every event should be. There is something unique to do or get and it gets expanded on. Even though Lord Hollowjack should have been more like a Wandering Boss with Mechanics. Having rarer drops so players engage with it often, not just once to get tickets.
Stuff needs to happen out in the world aswell thats really deserving of the name event. This Dolmen and that Worldboss is nothing special and always there anyway.

Pain Point 4: Stuff cluttering the Inventory
Be it Treasure Maps or Surveys like mentioned alot already, Eso is a Inventory Manager. If carrying a range of Sets Space is a Premium and it doesnt help that i need to switch stuff around to make room for that. And then there are also boxes from Dailies not stacking either. Something i dont understand at all has to do with Scribing. Even with that Character having all Scripts learned, they are still dropping. Theres no use, its just trash.