WhyMustItBe wrote: »neferpitou73 wrote: »So the game is full of bugs, performance is has been deteriorating for years and ZOS has been almost completely silent about these issues...but the real problem is we didn't ask them to fix the game nicely enough?
It is A problem, yes. Just because a bank maybe conducted some corrupt trades doesn't make a person in the right to rob them at gunpoint. Two wrongs don't make a right ring a bell?
People are too hung up today on WHO is right that they have forgotten WHAT is right. Maybe it is social media that has conditioned people to be more concerned about hearing themselves speak to "win an argument" than they are with thinking rationally about HOW is best to go about actually solving things.
People would rather fight than fix things. That is the regressive state of our culture. It is appealing, because it is easier, and we are naturally lazy creatures.
If the OP had approached the problem rationally and actually taken the time to describe the SPECIFIC problem, steps to reproduce it, video footage of the circumstance of it occurring, ANYTHING, and had they put in an actual ticket, or posted in the bug forum so the eyes that need to be would see it, that at least would contribute anything constructive to the situation.
Making a sarcastic post without evidence just to complain for the sake of it? That helps nothing. If you cannot see WHY that helps nothing, perhaps you should go back and read some of my previous posts.
No example given. The OP is essentially accusing the ZOS staff of behaving unprofessionally and showing inflexibility, without citing any example or actual evidence, which borders on slander. It is certainly not a legitimate grievance worth addressing, but rather just a generalized ATTACK which is the underlying theme of the whole post.FlopsyPrince wrote: »Many things in the game push players away from the game: - Inflexible handling of many in game issues.
Again, no specifics, no effort made to explain the actual issue they are having, and an assumption that because they aren't seeing whatever results they personally expect in the time they expect, that NO long term bugs have EVER been fixed which is obviously not the case.FlopsyPrince wrote: »Not fixing long-term bugs.
Really?FlopsyPrince wrote: »Not adding small and obvious quality of life issues.
WhyMustItBe wrote: »If people want a SPECIFIC problem addressed, they should make the minimal effort necessary to describe that problem, when it occurs, present evidence, and submit it to the appropriate channels for consideration, rather than coming on the general forums and attacking anyone who tries to explain that to them as "concern trolling," whatever that even means.
You get more flies with honey than vinegar.
ZOS HAVE fixed many things. Wanting your specific problem fixed NOW or else without even describing what it is?
I agree that is not a very productive conversation to engage in, beyond what people have already tried to explain.
WhyMustItBe so hard to understand that people get frustrated from lack of communication, game breaking bugs and technical errors?
WhyMustItBe wrote: »WhyMustItBe so hard to understand that people get frustrated from lack of communication, game breaking bugs and technical errors?
I don't find it hard to understand at all. It IS frustrating. All I am saying is that generic complaining and basically attacking ZOS publically for not fixing the specific things you encounter is not the best way to go about getting them fixed.
What I don't accept is the defeatist attitude. People constantly say "oh if I make the effort to describe the problem and present evidence and submit a ticket or bug report thread they will just ignore it anyway so why bother." What is that and why is that sort of fatalism so common?
ZOS do fix things all the time. The OP makes it sound like because the issues they have aren't fixed in the time they want, that NOTHING is being done, ever, about anything. Obviously that is an over reaction.
The thing you also have to keep in mind is that it is difficult to troubleshoot problems that only affect some people. I for example, have had no problems with crashing for the last several patches, in peak time, in PVE, PVP, solo or group content.
Trying to get to the bottom of such issues requires in-depth investigation that unfortunately takes time. You have to take into account different hardware people might be using, different drivers, different software running on the system, trying to find a common thread. Problems that affect everyone all the time are comparatively easy.
I would suggest just off the top of my head, try running with the new multi-threaded rendering on and off and see if that makes a difference. Try updating your video driver, scanning your system for malware, and making sure nothing is running in the background while you are playing (virus scanner, bit torrent, youtube, etc.) and see if that makes a difference.
If you are not a computer-savy person consider taking your system to a repair shop to have them "un-bloat" your OS, and see if that makes a difference.
But at the end of the say it is just an unfortunate fact that troubleshooting things that only affect certain people takes time.
I agree that the customer service emails could be more personalized, though I have been lucky to get some people that actually talk like people and not robots.
Sorry if you are missing out on the event.
. Normally you would expect it to be fixed immediately or at least given an explanation why it is happening or when it is gonna be fixed in a true statement.
SimonThesis wrote: »I think the most frustrating part for a lot of people is when you report bugs and nothing happens for more than 6 months. There's no indication anyone's working on it, no updates or even timelines on possible fixes. Ex. Getting stuck in combat, your whole group crashing at every battle, skills taking 5 tries to go off, the 49710 debuff bug etc.
SimonThesis wrote: »@spartaxoxo
Thank you I did not realize that thread existed in the forums. I just always looked in the bug reports section which usually isnt responded to. Thank you the Technical Support Pages way down at the bottom seem to be the place where people get assistance!
neferpitou73 wrote: »I don't think there's any more point debating with you at this point because you're just concern trolling. But what I don't think you understand is that players have tried the "constructive" way for years and been met with empty promises and an ever increasing list of problems.
WhyMustItBe wrote: »neferpitou73 wrote: »I don't think there's any more point debating with you at this point because you're just concern trolling. But what I don't think you understand is that players have tried the "constructive" way for years and been met with empty promises and an ever increasing list of problems.
Yet here I am, on an old arse regular gtx 1080 with maxed settings and multi threaded rendering on and running better than ever, 60fps+ basically everywhere, never crashing.
Clearly there ARE platform specific problems. Troubleshooting why takes time, like it or not.
SimonThesis wrote: »I think the most frustrating part for a lot of people is when you report bugs and nothing happens for more than 6 months. There's no indication anyone's working on it, no updates or even timelines on possible fixes. Ex. Getting stuck in combat, your whole group crashing at every battle, skills taking 5 tries to go off, the 49710 debuff bug etc.
SimonThesis wrote: »ESO is a great game but the never ending bugs that don't get fixed and the awful performance is driving people away and rapidly disbanding guilds. As a community, a lot of people feel like they seem to be pretty apathetic and disconnected from the live game. We are tired of the lack of transparency, the lack of honesty, the silence on most things 99% of the time. All the bugs that were reported on the PTS from several patches ago still haven't been fixed.
One thing I would recommend is having them secretly join in-game guilds and actually learn from their community and see what people are experiencing first hand.
They all may be part of the problem except for kevin, who is way too good to be working for zos.
WhyMustItBe wrote: »Before the big Vampire Update with Greymoor chapter, I reported a skill lock bug countless times that would occur after using the OLD Vampire Ultimate that would Teleport Strike to the enemy and remain until you died or relogged. All my tickets went unanswered and the Skill Lock Bug remained unfixed for over a year.
They don't listen, they do as they please and leave broken content unfixed if there's not a wide enough outcry until they can refurbish and resell it in the next big chapter update.
There's the problem right there. 1) Point out an issue happening to you under specific circumstances that may not be happening to others. 2) Claim they aren't fixing it fast enough. 3) Leap straight to "ZOS NEVER listens." 4) Make thinly veiled conspiracy theory about business practices being corrupt as the icing on the cake.
Basically when people have made up their mind to be negative and combative they are going to find a way to manufacture evidence of the enemy they are sure exists.
It all makes perfect sense. From a certain point of view.
WhyMustItBe wrote: »neferpitou73 wrote: »I don't think there's any more point debating with you at this point because you're just concern trolling. But what I don't think you understand is that players have tried the "constructive" way for years and been met with empty promises and an ever increasing list of problems.
Yet here I am, on an old arse regular gtx 1080 with maxed settings and multi threaded rendering on and running better than ever, 60fps+ basically everywhere, never crashing.
Clearly there ARE platform specific problems. Troubleshooting why takes time, like it or not.
What your processor? I have a 1080ti and can't run on max settings without certain areas dipping below 60. So I'm just curious.
spartaxoxo wrote: »Absolutely not. That makes literally zero sense. No legitimate company is going around trying to lose customers. They may prefer you do one activity over another but they obviously want you to keep playing and spending money. That's just like the rules of capitalism.
WhyMustItBe wrote: »What your processor? I have a 1080ti and can't run on max settings without certain areas dipping below 60. So I'm just curious.
Well binned 6-core Coffee Lake i7 clocked at 5ghz on all cores (don't do that without a Noctua or similar after market cooler though. Personally I stay away from water cooling). 16gb 2100mhz RAM.
spartaxoxo wrote: »Gamerscape2007 wrote: »Of course, Eso will continue to go on. Idk where you get the thriving part, but it doing good. If it is thriving, Good. You like the game? Awesome. [snip]
The game has grown every year for the past few years and turned it's reputation around from one of the worst MMOs at launch, to one of the best. It's also making plenty of money with people eager to make purchases and items people want to see in the cash shop commonly requested.
You may not like it, but I think most would describe this game as thriving by any metric. [snip]
[edited for baiting & to remove quote]
corrosivechains wrote: »spartaxoxo wrote: »Gamerscape2007 wrote: »Of course, Eso will continue to go on. Idk where you get the thriving part, but it doing good. If it is thriving, Good. You like the game? Awesome. [snip]
The game has grown every year for the past few years and turned it's reputation around from one of the worst MMOs at launch, to one of the best. It's also making plenty of money with people eager to make purchases and items people want to see in the cash shop commonly requested.
You may not like it, but I think most would describe this game as thriving by any metric. [snip]
[edited for baiting & to remove quote]
this is objectively false:
https://mmo-population.com/r/elderscrollsonline/stats
As you can see the game is in a steady decline in player base again. It was climbing for awhile and saw some spikes with new content, but it's back to dropping.
Edit: Also, performance is more than just how much FPS you get while sitting in your personal house. This IS NOT a single-player game.
SeaGtGruff wrote: »corrosivechains wrote: »spartaxoxo wrote: »Gamerscape2007 wrote: »Of course, Eso will continue to go on. Idk where you get the thriving part, but it doing good. If it is thriving, Good. You like the game? Awesome. [snip]
The game has grown every year for the past few years and turned it's reputation around from one of the worst MMOs at launch, to one of the best. It's also making plenty of money with people eager to make purchases and items people want to see in the cash shop commonly requested.
You may not like it, but I think most would describe this game as thriving by any metric. [snip]
[edited for baiting & to remove quote]
this is objectively false:
https://mmo-population.com/r/elderscrollsonline/stats
As you can see the game is in a steady decline in player base again. It was climbing for awhile and saw some spikes with new content, but it's back to dropping.
Edit: Also, performance is more than just how much FPS you get while sitting in your personal house. This IS NOT a single-player game.
Something seems off on that page.
Look at the graph near the top of the page.
Then scroll down and look at the list of monthly numbers.
They don't jive with each other.
corrosivechains wrote: »spartaxoxo wrote: »Gamerscape2007 wrote: »Of course, Eso will continue to go on. Idk where you get the thriving part, but it doing good. If it is thriving, Good. You like the game? Awesome. [snip]
The game has grown every year for the past few years and turned it's reputation around from one of the worst MMOs at launch, to one of the best. It's also making plenty of money with people eager to make purchases and items people want to see in the cash shop commonly requested.
You may not like it, but I think most would describe this game as thriving by any metric. [snip]
[edited for baiting & to remove quote]
this is objectively false:
https://mmo-population.com/r/elderscrollsonline/stats
As you can see the game is in a steady decline in player base again. It was climbing for awhile and saw some spikes with new content, but it's back to dropping.
Edit: Also, performance is more than just how much FPS you get while sitting in your personal house. This IS NOT a single-player game.
corrosivechains wrote: »
https://mmo-population.com/r/elderscrollsonline/stats
As you can see the game is in a steady decline in player base again. It was climbing for awhile and saw some spikes with new content, but it's back to dropping.