Are there issues with the desktop site with the forums?

jle30303 · July 2021

Still not working here. It was working before, therefore a change has been made. Reverse that change. If you made several changes and are not sure which is responsible, reverse all of them. QED.

ZOS_Kevin · July 2021

Hi Everyone! We wanted to provide a quick update. We are still working out a solution to this issue. Thanks for your continued feedback and we'll update with anything new. Thanks for your continued patience on this issue.

Ragged_Claw · July 2021

DTStormfox wrote: »

ApoAlaia wrote: »

I followed the instructions provided by @Vanzen on this thread:

https://forums.elderscrollsonline.com/en/discussion/579590/forums-are-broken#latest

And now I can load the forums on Chrome (desktop).

Please note the caveat mentioned by @Alucardo further down on the same thread.

This also solved the problem for me. Since you require access to the Forums to view this patch work fix, I provided a step-by-step guide on my own blog: https://lmclan.weebly.com/home/eso-forums-will-not-load-solved

Thank you for posting this fix but I can't get it to work. The stylish editor is flagging the !important bit. Any ideas what I'm doing wrong? I'm on Firefox.

old_scopie1945 · July 2021

ApoAlaia wrote: »

I followed the instructions provided by @Vanzen on this thread:

https://forums.elderscrollsonline.com/en/discussion/579590/forums-are-broken#latest

And now I can load the forums on Chrome (desktop).

Please note the caveat mentioned by @Alucardo further down on the same thread.

Worked great for me, at least I can get the Forums on Chrome now. Thank you folks for steering us in the right direction. Good show all.

Fischblut · July 2021

I have this problem on different mobile devices. I tried Chrome and default Browsers. Clearing cache didn't work.
What worked for me:
I've installed Firefox browser on mobile device, and in browser's settings, I set it to "Desktop version". I don't know precisely how this option is called in English, but something with this meaning. I have no problem with viewing forums in that browser on mobile device now. Without setting "Desktop version", I could only see black background there as well.

agegarton · July 2021

How do you break a website……?

[snip]
[edited for bashing]

coletas · July 2021

agegarton wrote: »

How do you break a website……?

[snip]

If a really stupid CSS problem like this takes days to fix, I understand many things lol

[edited to remove quote]

kamimark · July 2021

The site's been unusable in Safari for days.

I've found that I can disable JS (Safari: Settings, enable Developer mode, Develop>Disable JS), or disable Ghostery ad-blocking, and see the forum… but can't post or much else without JS, and I dislike leaving ad-blocking off for even this site.

Sylvermynx · July 2021

I'm having no issues on my desktop using Pale Moon 29.2.1 (a fork of Firefox). I don't use a phone as a computer, nor do I use other browsers.

BergisMacBride · July 2021

@ZOS_Kevin

I noticed this problem on my iPhone yesterday. After reading through the thread I was able to get the mobile forums to finally load by disabling JavaScript in the Safari settings, although it will only load the mobile site. I get an error page if I try to view the desktop site in Safari from my phone, however.

N3CR01 · July 2021

I just turned off javascript on my browser for this site only and the site now works as should.

Ingenon · July 2021

I do not think this is a browser issue. I think the problem is that Akamai (who appears to be doing content delivery for ESO) is not delivering all the content to all our devices.

With my phone, my service provides a VPN. On my phone, sometimes any browser displays the forums correctly, and sometimes no browser displays the forums correctly. The VPN masks my actual location, so I think whether it works or not depends upon what Akamai "sees" as my phone location.

On my home computer, no browser displays forum correctly, unless I install Stylish and following the instructions https://lmclan.weebly.com/home/eso-forums-will-not-load-solved

At work, on my work computer all browsers display forum correctly.

Ingenon · July 2021

@ZOS_Kevin

Apparently only location matters.

I just tried a free VPN (Proton VPN) and I am able to access forums using any browser (Edge, Firefox, Chrome) on my home computer while the VPN is running.

With the free Proton VPN turned off, I cannot access the forums using any browser on my home computer.

Apparently the ESO forum content provider does not like my actual home location, but likes the location that the free Proton VPN is using.

Ellimist_Entreri · July 2021

Just an update; while I was having no issues even 12 hours ago - Currently I am intermittently having this same issue impacting me. Nothing has changed on my end & at this point I am also occasionally having to use the reddit fix of:

choosing 'Inspect' then clicked on the Style Editor tab and disabled style-compat.css in the left-hand column.

Hopefully this helps to pinpoint a repro/fix! @ZOS_Kevin

Ragged_Claw · July 2021

Ellimist_Entreri wrote: »

Just an update; while I was having no issues even 12 hours ago - Currently I am intermittently having this same issue impacting me. Nothing has changed on my end & at this point I am also occasionally having to use the reddit fix of:

choosing 'Inspect' then clicked on the Style Editor tab and disabled style-compat.css in the left-hand column.

Hopefully this helps to pinpoint a repro/fix! @ZOS_Kevin

This has actually worked for me where other fixes didn't, so I appreciate your post. I do have to do it each time I load a new page though, so hopefully ZoS will get this fixed soon.

jle30303 · July 2021

Still not working on desktop. FIX NOW!

Ellimist_Entreri · July 2021

Ragged_Claw wrote: »

Ellimist_Entreri wrote: »

Just an update; while I was having no issues even 12 hours ago - Currently I am intermittently having this same issue impacting me. Nothing has changed on my end & at this point I am also occasionally having to use the reddit fix of:

choosing 'Inspect' then clicked on the Style Editor tab and disabled style-compat.css in the left-hand column.

Hopefully this helps to pinpoint a repro/fix! @ZOS_Kevin

This has actually worked for me where other fixes didn't, so I appreciate your post. I do have to do it each time I load a new page though, so hopefully ZoS will get this fixed soon.

Interesting turn of events, today I am not as of yet having issues on Desktop; however I have the exact same issue present on my mobile devices web browser - without the ability to implement the quoted fix!

JoHegl · July 2021

Even though it is astonishing that fixing this takes so long (keeping me from easily browsing the forums for almost a week now), here are my observations:

Firefox 89.0.2 (64-bit) on Windows 10: Not working (aka only background and no content for me aside from the privacy banner) in "regular" mode. Everything working in mobile mode (as "iPad"; Ctrl+Shift+M). Network: Telekom Germany (landline DSL).
Firefox 89.0.2 (64-bit) on Windows 10: Not working (aka only background and no content for me aside from the privacy banner) in "regular" mode. Everything working in mobile mode (as "iPad"; Ctrl+Shift+M). Network: Telekom Germany (landline DSL) plus VPN to the Netherlands.
Firefox 89.0.2 (64-bit) on Windows 10: Always working. Network: Telekom Germany (landline DSL) plus VPN to the USA.
Vivaldi 4.0.2312.33 (Stable channel) (64-bit) on Windows 10: b]Not working[/b] (aka only background and no content for me aside from the privacy banner) in "regular" mode. Everything working in mobile mode (as "iPad"; Ctrl+Shift+M). Network: Telekom Germany (landline DSL).
Firefox 89.1.1 on Android: Working in normal (mobile) mode. Not working (aka only background and no content for me aside from the privacy banner) when choosing "desktop site" mode. Network: Telekom Germany (landline DSL).
Firefox 89.1.1 on Android: Always working. Network: Telefonica O2 Germany (mobile network).
Any browser, but logged in to the forums: Always working.
Removing (or changing) the lines 712-714 (body {visibility: hidden}) in previously mentioned /applications/dashboard/design/style-compat.css?v=60d9fdb6 fixes the problem.

Take your pick from routing issues and styling issues, I guess. Maybe the guys at vanillaforums.com (which seems to be your forums software) know something that would help.

Good luck!

EDIT: Added the login factor that has been mentioned by others before!

Hurbster · July 2021

Hope it gets fixed soon.

NarutoUzumaki24 · July 2021

Using Brave Browser, the same thing is happening, for now, I just change "hidden" to "visible", but I have to do this in every forum page:

body {
visibility: visible;
}

Nephthys · July 2021

Can’t access the forums using either Chrome Or Microsoft Edge.

BenevolentBowd · July 2021

Update: I changed my browser setting to allow javascript on the forums again and it is working fine now on PC for me in Chrome. I tried checking Edge and it still bugged. Dev tools show 2 javascript files that aren't loading.

Interesting, a couple of weeks ago my antivirus was displaying a blocked content message (risky content) on all the bethesda sites I visited... hope the two issues aren't related.

Integral1900 · July 2021

Well it’s the 6th and the site is still blank except for the background screen

Microsoft edge in the uk on what passes for a pc

LeglessUK · July 2021

Still not working for me, after nearly 1 week

PC/EU, Windows 10 Pro x64, using Microsoft Edge x64 version 91.0.864.64

Aaxc · July 2021

Same here, it's still not fixed: https://forums.elderscrollsonline.com/en/discussion/comment/7321467

Ragged_Claw · July 2021

Still no fix? This is really annoying viewing the forums and trying to post on my phone is really difficult for me.

bennysbeastb16_ESO2 · July 2021

ive had this issue for days now on dekstop pc, android phone works fine..
i saw someone suggested downloading a java disabling addon for firefox, which has actually solved the issue.

RaddlemanNumber7 · July 2021

Using Edge on Windows 10 desktop, I blocked JavaScript on this site only. I can now read the forums with a few features missing.

LeglessUK · July 2021

RaddlemanNumber7 wrote: »

Using Edge on Windows 10 desktop, I blocked JavaScript on this site only. I can now read the forums with a few features missing.

Just tried this and it works as described, missing a few things on the page, but at least you can read and write to the forums.

Hopefully this will be fixed soon, the problem has been know for a week now and still no fix, this is not good, surely it can't be that hard to do, now that we know what the problem is?

thoreyes · July 2021

Hi
Same problem here using chrome and Microsoft edge not showing.
iPad and iPhone website showing on safari.