Are there issues with the desktop site with the forums?

fizl101

Since yesterday evening I havent been able to access the forums via desktop, only the mobile website. I’ve tried the usual things, clearing cache, rebooting, even the router had an overnight reboot just in case. I’ve tried chrome, safari and firefox on my mac, and safari on my ipad. On my ipad it only works if I switch to the mobile site.

Its not that the site errors out, it loads the background image (dark grey and black cracked leather look) but doesnt load any frames or menus. Photo below just in case it helps

Excuse typos please, I hate typing on my phone!

LadyHeloise

I am so glad you posted this - its not just me. Can access through my phone but on my laptop I just get the black background as shown in OP pic. Tried the similar things as OP but problem persists.

Ragged_Claw

Same here, tried all the usual fixes and tried using different ways to get to the forums but I just have the blank background too.

Zodiarkslayer

Jup. Me too...
Only mobile works. Desktop bugs out.

SantieClaws

Yes. There is a thread from yesterday in the bug forums.

Can access only on the tablet. Just get a blank background on PC.

Yours with paws
Santie Claws

ZOS_Kevin

Thanks for the posting this, @fizl101. We are aware of the issue and looking into it.

If others are having this issue, please post what browser you are using. This will be helpful as we are resolving this issue.

SantieClaws

This one has tried both Edge and Chrome on PC and gets a blank background on both.

Yours with paws
Santie Claws

fizl101

Thanks @ZOS_Kevin.

If you need any further console info screenshots please let me know if it helps.

jaws343

This is so strange. I actually am experiencing the complete opposite problem.

I can access the forums through browser on my PC, but am unable to use my phone to access the forumns. I get a page with just the forum background pattern and nothing else.

jaws343

SantieClaws wrote: »

This one has tried both Edge and Chrome on PC and gets a blank background on both.

Yours with paws
Santie Claws

Maybe it is a browser issue. I am using Chrome on my phone and it doesn't work. But I use Firefox on the PC and it works.

ZOS_Kevin

Thanks for the context, @jaws343. I'll make note you are having the opposite problem.

SantieClaws

This one is using Firefox on her android tablet succesfully at this time, although her spelling is even wirse tban usyal.

Yours with paws
Santie Claws

Ragged_Claw

Firefox on PC and it doesn't work but Chrome on my phone and it does. Hope that helps, I struggle to type on the phone lol

cyclonus11

Experiencing the issue on both the Samsung mobile browser and Chrome mobile browser on Android. Chrome for desktop is working fine.

Zodiarkslayer

I have both Firefox and Chrome on my PC and neither is working with the forums page. But with other elderscrolls.com sites.

Now on my phone I only use Chrome and it works without flaw.
I can even type well. 😉

LadyHeloise

Firefox, Chrome and Edge do not work for me on my laptop, but Firefox works fine on my phone.

Kaibeth

My wife has used Chrome and Edge on PC without any luck.

I am currently posting from Chrome on PC right now. Same IP. Same LAN.

Ingenon

My phone with Firefox browser works when the phone is at home, but not when the phone is where I work. At home the phone is using the home internet (through wifi), but at work the phone is using mobile data.

Firefox, Chrome, and Edge do not work from my home computer using my home internet. Firefox works fine from my work computer using work internet.

Based on my experience, at home I can only use phone for forum, but at work I can only use PC for forum.

Kaibeth

Development:

I am on Chrome Version 91.0.4472.114

My wife is on Chrome Version 91.0.4472.124

Both are telling us we are on the latest version.

Hmm?

clacker

Got the same problem on my pc with all browsers and know 5 others who have the same problem. No problems viewing it on my phone

Sephyr

I use Chrome on my PC and it works fine.

My phone on the other hand it doesn't. I guess I'm on opposite day.

Hurbster

I have tried with both Chrome and Opera on my pc with the same blank screen. Chrome on my tablet and phone is fine.

Kaibeth

I just got the Chrome update my wife did and I am still in the forum. A difference between her and me is I am "always logged in" the forum and she is not.

Alucardo

ZOS_Kevin wrote: »

Thanks for the posting this, @fizl101. We are aware of the issue and looking into it.

If others are having this issue, please post what browser you are using. This will be helpful as we are resolving this issue.

Hi @ZOS_Kevin

Here was my experience (and fix): https://forums.elderscrollsonline.com/en/discussion/comment/7315165

fizl101

Alucardo wrote: »

ZOS_Kevin wrote: »

Thanks for the posting this, @fizl101. We are aware of the issue and looking into it.

If others are having this issue, please post what browser you are using. This will be helpful as we are resolving this issue.

Hi @ZOS_Kevin

Here was my experience (and fix): https://forums.elderscrollsonline.com/en/discussion/comment/7315165

Thanks for the workaround using stylish, I could work out it was something simple, just not what it was!

ceiron

Samsung a21s. Chrome. Same issue. Managed to login by clearing all Internet data. Not ideal

Biro123

Chrome devtools.

Vanzen

Had the same problem.

right click/Inspect/ top right/ Network/Check "disable cache"

Thanks " google is your friend"

Starlight_Whisper

Sounds like need to clear cache no? Problem has happened in past.

I came here to say people on reddit are complaining about it. They are having it too

Alucardo

Vanzen wrote: »

Had the same problem.

right click/Inspect/ top right/ Network/Check "disable cache"

Thanks " google is your friend"

I wouldn't really recommend disabling cache. Caches serve a purpose by speeding up your experience so it doesn't need to reload everything whenever you visit a site

tonyhextrab16_ESO

I've tried with Chrome, Firefox and Opera....none of them work