(*100% FIXED tested)Zenimax's Solution to Patch fix. (GM posted) [ error 209 ]

  • Aicilef
    Aicilef
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    Guys, if this was actually posted by a GM, why didn't the OP include a link to the GM post. Never ever follow advice like this unless it comes from a Zenimax account.

    It was from this post.

    Ah, thanks! That is legit, and you can go ahead and follow the steps given there.

    Except that... it doesn't work. It only works the first time you do it, but when you log out and log back in, it doesn't work anymore.

    So... are you people going to actually fix this or do you consider this 'solution' enough?

    I need to know because if this is your 'solution', then I'm gonne go ahead and cancel the subscription, this is unacceptable Customer support.
    Edited by Aicilef on April 16, 2014 7:29AM
  • karldavy149b16_ESO
    karldavy149b16_ESO
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    Tykune wrote: »
    So.. I encountered this issue as well. Except when I googled for a fix to this, I got the knowledge base portion of the fix that if repair should fail (which it did) to uninstall the game and reinstall it. Now I am stuck installing it again at 1mb a second instead of the work around above (for those of you who dont know math very well, its going to take well over 24 hours to download). ESO and ZeniMax, I love you both.. but I dont appreciate the last day of my vacation being ruined because you cant do a proper patch.

    what school did u go to so i can never send my child there ... of the top of my head it would take approx 7 hours @1mbs i think my 18 month old daughter could tell u that 1 mbs for 24 hours is a hell of alot more than the 30+gb needed for gamer bro and if u took the time to read the post in full u would see .. open launcher .. cancel download restore files .. done dusted worked for me was a small we patch and in i went
  • karldavy149b16_ESO
    karldavy149b16_ESO
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    Vehadrah wrote: »
    [snip] this did not work for me... if people have to do this for an update then Zneimax should fix it. -slow clap to zenimax- You have just proved that you are not up to par with most MMOs that have such things fixed in a matter of minutes or get it right the first time.

    better a work around than never logging in until they fix bro ...

    [edited to remove quote]
    Edited by ZOS_Icy on May 25, 2025 6:24PM
  • Varanid
    Varanid
    Soul Shriven
    didnt work for me either...surprisingly angry which is not in my nature ;(
  • yibble
    yibble
    This workaround didn't fix the issue for me. Next! :disappointed:
  • FizzerUK
    FizzerUK
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    Tried all the fixes. EVEN a full download installs the wrong version.
    ON PTS we never had all these issues. We had some but *** not this bad.

    [snip]

    Yep! They ain't getting my money. 30 days free and finish. [snip]... pissed I can't get a refund to be honest.

    Glad I have played it to death past few months. It's all new to a lot but 3 months down the road! [snip]

    /rant_off

    :-D

    [edited for bashing & profanity bypass]
    Edited by ZOS_Icy on May 25, 2025 6:23PM
  • FizzerUK
    FizzerUK
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    @greenleej11b14_ESO Fix works. Thanks mate!

    It takes a external Reddit post to fix a game ESO support can't.

    >>c:\windows\system32\drivers\etc\hosts file with this entry: 54.243.115.56 launcher.bethesda.net <<

    Other IP's may work, if you can find them. These kind of fixes are VERY temporary.

    I am deleting my host entry now I am in game.
  • RammAss
    RammAss
    Atrkl wrote: »
    Deleting and restoring the version files works 100%

    yes it does
  • Vashnatirage
    Vashnatirage
    Soul Shriven
    Why in the bloody hell should we have to take someone's obscure files to try to correct the mistake that Zenimax should've fixed? SERIOUSLY?! I will not risk my computer being plundered because of some files to fix up a game patch that should've been fixed. Shame on you, Zenimax. Sheesh, what are you all thinking? Im not surprised about the loss of subscribers. -_-;

  • Baphomet
    Baphomet
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    I just restarted my computer and it worked again - hopefully it will continiue to do so.
    - The Psijic Order
    - TKO
    - Dominant Dominion
    - The Noore
  • Naylor
    Naylor
    I can confirm that this DOES NOT work for me.

    I Got it working by deleting one file - the version file in D:\The Elder Scrolls Online\game\
    Edited by Naylor on April 16, 2014 10:14AM
  • Seras
    Seras
    The fix works for me, until I restart the game and it breaks again. It seems to throw up the error randomly. It takes me 4 or 5 attempts to bypass the error.

    I've been temporarily getting around this by bypassing the launcher entirely and loading the game directly from eso.exe. You can give that a go if you managed to get the game patched before the launcher broke.

    Hopefully this will get fixed soon. Hopefully.
  • ollie1991
    ollie1991
    This is NOT WORKING, at least for me.
    Ive tried everything thats been suggested on the forums and nothing has worked.
    i emailed support with the report and they replied a few hours later with "we will assume this issue has been resolved" WTF?! It will be resolved when you sort your friggin' code out Zeni

    really getting annoyed now as i have not been able to play for the last 2 days not to mention all the downtime we have all already encountered
  • permeusb16_ESO
    permeusb16_ESO
    Soul Shriven
    im starting to get miffed now ive tried all the things ive seen in this post, didn't work.

    so i tried an uninstall reinstall, didn't work (and with a 60GB game this was long and painful).

    and the thing that bothers me the most is their lack of communication not everyone comes to the forums just like not everyone use FB or twitter so they should put out messages on all three but the last thing on twitter was 15 hours ago saying how they love the fans creativity, there has been nothing about this whole mess.

    now with there 8 hours maintenance and my need to sleep and now this it has been nearly 2 days since i have been able to play ESO so ye im starting to lose my cool, im disappointed.

    Edit: ok i lied i didn't try everything till now and the lost thing works kind of (at least for now) bypassing the launcher and using the .ESO has let me get into the game, i don't know if this will keep working or if it will work for others.
    Edited by permeusb16_ESO on April 16, 2014 11:02AM
  • ZiRM
    ZiRM
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    Seriously can't believe they haven't made an Official statement about this yet. Do they even know what's going on with their game?
    Want to become Vampire? 5k @ZiRM in game.
    ESO Server Status. ( ^_^)o自自o(^_^ ) SkåL!!!!!
  • Ezmaralda
    Ezmaralda
    ✭✭
    i tried all that, none of it worked so I uninstalled. Uggh. It's been downloading all night and just at 16% now.
  • Ruamora
    Ruamora

    IvywreathIvywreath ✭

    4:26AM



    This worked for my guildies and I. Technically savvy people only. If you aren't comfortable mucking around with windows files, then don't. Wait for Zeni to fix this nonsense. They are going to have to.

    http://www.reddit.com/r/elderscrollsonline/comments/234evi/vancouver_bc_eso_players_cant_login_possible/

    The problem I had was on opening the Launcher, the game wouldn't patch to the newest version. When I tried to login I would just get a timed out box. However, on following this thread, the game patched on launch and I was able to login. Many thanks to these players after a frustrating night of deleting files, running repairs, etc.
  • Mullberry
    Mullberry
    Just add me to the people who have to redo the fix every time. The odd part is it is a day later and Zenimax still hasn't done anything or said anything.

  • Ivywreath
    Ivywreath
    Ruamora wrote: »
    Ivywreath ✭

    4:26AM



    This worked for my guildies and I. Technically savvy people only. If you aren't comfortable mucking around with windows files, then don't. Wait for Zeni to fix this nonsense. They are going to have to.

    http://www.reddit.com/r/elderscrollsonline/comments/234evi/vancouver_bc_eso_players_cant_login_possible/

    The problem I had was on opening the Launcher, the game wouldn't patch to the newest version. When I tried to login I would just get a timed out box. However, on following this thread, the game patched on launch and I was able to login. Many thanks to these players after a frustrating night of deleting files, running repairs, etc.

    Great. But once Zeni actually fixes things, make sure you remember to take that host change out. This should be a temporary fix only. :smile:

    This deleting folders and crap never worked for me (tried it for two hours), but changing the host file did (three minutes, tops). So there you have it. Some tech savvy players managed to find the problem and solution long before Zeni engineers did, I guess.

  • forexownsvuct
    forexownsvuct
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    wow I did not expect this many to have the issue
  • Rhoric
    Rhoric
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    Also in my talks with customer service. The servers techs are on this problem, myself and one other poster that I know of gave this info of the working IPs and the bad IPs to ZOS
  • Blackwidow
    Blackwidow
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    ✭✭
    I uninstalled everything ESO on my computer, downloaded it from scratch and I still have login bug.
  • tophernub18_ESO1
    tophernub18_ESO1
    Soul Shriven
    the combination of deleted files and the direct connect worked for me. Point isn't lost that Zeno is SUCKING at effective communication with players. I would have expected a launcher message update at this point: link through to a message here on the boards. [snip]

    [edited for bashing]
    Edited by ZOS_Icy on May 25, 2025 6:27PM
  • tophernub18_ESO1
    tophernub18_ESO1
    Soul Shriven
    Also mentioning: I sub to a DNS service (to benefit from all that juicy US content on Netflix etc..) and running two computers with two seperate accounts. The other computer running through the same network has zero problem. The only difference? I left the main computer launcher up all day so it could theoretically "patch" while I was at work. Meanwhile the second computer was off. When I came home from work, the main left running was [snip] while the other is fine after patch. My guess: the 'auto-restart launcher' code they just introduced in the last patch failed, caused a version check conflict etc... meh.. Zeno better pull it together... [snip] Effective, informative and timely communication will keep anger down a bit... so far no evidence this is being done really.

    [edited for bashing & profanity bypass]
    Edited by ZOS_Icy on May 25, 2025 6:27PM
  • lee.vanderlipub17_ESO
    Zenimax, for the love of this game, please issue a damn patch to fix the launcher. While I'm sure you all are working feverishly, please issue a statement to your customers, communication will go a long way at this point. Why companies like this feel that not saying anything is better than saying something is beyond me.

    Send out a tweet saying that "We are working on the launcher issues and other bugs, please know we value you as customers we understand your frustrations. Know we are working on things and hope to have a fix soon". Is that so damn hard to do?

    Instead you have workarounds that don't work for everyone, myself included. I don't feel that I should have to manipulate game files to get the game working. If this is a fix then bundle it up, restart the servers, and issue the patch.

    I'd love to see ESO thrive and be one of the few MMO's that became successful but at this rate you are hemorrhaging subs and players are losing faith in the game. While I'm sure my simple posting here won't change the minds of those in charge at Zenimax, I pray that somehow you'll make some changes and become more open with the community and game you worked so hard to develop.
  • Darzil
    Darzil
    ✭✭✭
    It doesn't even look like a launcher fix, more a DNS/Load balancer one, or a patching server fix. I'd guess they are working on it, but there is probably some complexity. I think someone suggested it's an Amazon hosted service, so I wouldn't be surprised if they are hanging on Amazon customer service as much as we are waiting for them.
  • AtokadLayor
    iv looked all over has there been NO response to this yet? not even a "were looking into it?" wow /clap zenimax...iv been defending you hard up until this point
  • lee.vanderlipub17_ESO
    Darzil wrote: »
    It doesn't even look like a launcher fix, more a DNS/Load balancer one, or a patching server fix. I'd guess they are working on it, but there is probably some complexity. I think someone suggested it's an Amazon hosted service, so I wouldn't be surprised if they are hanging on Amazon customer service as much as we are waiting for them.

    Yeah I saw the post about it being DNS issues and it makes sense given the fact that if you restart the launcher enough times it will verify and allow you to hit the play button.

  • shadyjane62
    shadyjane62
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    ✭✭✭
    Are you kidding? I believe I paid good money for this game. I am not getting what I paid for in any respect. Just spent 20 mins trying to get into my game because launcher just goes in circles. [snip]

    [edited for bashing]
    Edited by ZOS_Icy on May 25, 2025 6:28PM
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