kenshindononub18_ESO wrote: »Should we play our characters while this is going on?
should we access or use our bank at all?
should we rebuy the missing slots?
^This, I would like to have a clear answer to those questions too.
Everyone seems to be getting the same copy/pasted answers so far.
My request #140414-049987 was closed without any answer. Classy.
kenshindononub18_ESO wrote: »Ungh... is there a customer support number i can call?
My two cents. There is a number, but the CS lines are so full you'll end up waiting on hold for hours just to speak to someone. You can only get them on telephone if THEY call you. They never answer your questions either because the CS does not even know what is going on half the time. "We're working on a fix and email us if your problem is still there tomorrow." That was, I believe, 4 days ago. Don't bother calling them. Write them an email ticket and then post the ticket number here if you get a "resolved" status.
kenshindononub18_ESO wrote: »Should we play our characters while this is going on?
should we access or use our bank at all?
should we rebuy the missing slots?
^This, I would like to have a clear answer to those questions too.
Everyone seems to be getting the same copy/pasted answers so far.
Since you are asking for it :
here are some of my Ticketnumbers
140401-036024
140401-041553
140404-041130
140404-034911
140404-033250
140404-033851
140405-037881
140409-012570
140404-033097
The bankproblem ist still not resolved since my first Report about it on 01.04.2014. Bank Slots are still missing. Gold for buying the Bank Slots was also not refunded.
keithwhitfordb14_ESO wrote: »BTW - today's patch did NOT fix my primary character. Everything still missing.
keithwhitfordb14_ESO wrote: »BTW - today's patch did NOT fix my primary character. Everything still missing.
Did you even read the patch notes? I'm curious.
I think the best, quickest solution would be get rid of the horrible space limited bank upgrade system and just give everyone maximum bank space. It would almost make up for the loss.