sociald100ub17_ESO wrote: »And if its not fixed (not addressed but actually fixed) by the end of the month I cant see keeping the subscription.
krashwire_ESO wrote: »I hate to share the bad news, but they have already said the fix will not be retroactive sadly.
krashwire_ESO wrote: »The rumor is that the issue was fixed with today's patch. They just wont be fixing the issue retroactively for those of us who had it happen before today. Those of us who are missing slots are SOL. We will have to re-buy them now. But I will wait a few days before I do so to be sure the issue is in fact resolved. It's sad they are just leaving us twisting on this one. It is certain to cost them subs and that's bad for all of us.
Holycannoli wrote: »I only submitted a /bug report ingame, maybe I should submit a help ticket.
sociald100ub17_ESO wrote: »Well my free month, and everyone else's free month for that matter, has roughly two weeks left. This is a major issue. Since I am not going to risk losing more items that I may not get back i'm not going to expand my bank again until its fixed.
And if its not fixed (not addressed but actually fixed) by the end of the month I cant see keeping the subscription.
In fact there's a post by Jessica stating it is NOT fixed in this patch but they are working on it, and it may necessitate another maintenance this week to apply the fix.
Not that I'm holding my breath.
Here: forums.elderscrollsonline.com/discussion/78524/upcoming-patch-highlights-in-progress-updates/p1
kenshindononub18_ESO wrote: »seriously.. seriously.. just .. screw this game. anyone get stuck on the loading character screen then get this error message when you try to rerun the launcher:
"ERROR 209 PatchManifestError_VersionFail
Unable to determine current version. Please run the Game Consultant Tool (located under launcher settings ->About) and contact customer support"
seriously? Ungh... is there a customer support number i can call? This is getting ridiculous. I need to actually talk to someone not submit tickets that get no replies. Im very worried what will be waiting for me when i log in again
illyriiaeb17_ESO wrote: »kenshindononub18_ESO wrote: »seriously.. seriously.. just .. screw this game. anyone get stuck on the loading character screen then get this error message when you try to rerun the launcher:
"ERROR 209 PatchManifestError_VersionFail
Unable to determine current version. Please run the Game Consultant Tool (located under launcher settings ->About) and contact customer support"
seriously? Ungh... is there a customer support number i can call? This is getting ridiculous. I need to actually talk to someone not submit tickets that get no replies. Im very worried what will be waiting for me when i log in again
They have this in Support (there's a joke on its own). Its a call back request, no idea how good it is though.
https://help.elderscrollsonline.com/app/ask?phone=1
kenshindononub18_ESO wrote: »Ungh... is there a customer support number i can call?
kenshindononub18_ESO wrote: »Should we play our characters while this is going on?
should we access or use our bank at all?
should we rebuy the missing slots?