Battlegrounds still broken

  • Mazbt
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    KingJ wrote: »
    Hey guys, just to give you an update, we are testing several fixes relating to the Grouping Tool that should help with the remaining queuing issues. Our plan is to include these in Monday's incremental patch, assuming they pass QA.
    @ZOS_GinaBruno Will console get this patch?
    That's the plan, yep. It'll be in the next console incremental, currently looking at mid-July.

    Hey guys, just to give you an update, we are testing several fixes relating to the Grouping Tool that should help with the remaining queuing issues. Our plan is to include these in Monday's incremental patch, assuming they pass QA.

    Can we get some insight into what is broken and what is being done to fix it?
    I can't explain how the issues are being fixed (I'm not a programmer), but can list some of the issues we're currently working on that affect the Grouping Tool and queuing:
    • You can currently join a Battleground with less than two minutes remaining, which along with being less than ideal, also can cause you to get hit with an error message and get kicked back to another queue.
    • You will sometimes never get a Ready Check and will be kicked out of the queue after a full group has come together.
    • After joining a queue, you'll receive an error message that someone has declined the invite, and will get removed from the queue. We're working on not only fixing this issue, but also clarifying the error message so it's clearer what this means and what's happening.
    • You will sometimes encounter a long loading screen when zoning after accepting a Ready Check.
    • There are also a handful of backend issues that are resulting in groups failing to form.

    I appreciate the communication but this is absolutely not acceptable. I don't care who's doing the programming, you don't pay someone for a job and release an unfinished product. What is the point of the PTS, exactly? Why do you not iron out your product before release?

    This is actually embarrassing and I feel sorry that I've put even the slightest bit of faith in to such a failing company. Absolutely *** poor product and I can't wait to get home from work (where my performance is reviewed quarterly, maybe you should look in to this) and cancel my subscription to this game. Time to spend my money on developers who care.

    P.S. No, you can't have my stuff.

    sooo can I have your stuff?
    Mazari the Resurrected (AD)- PVP stamplar main
    Maz the Druid - PVP group stam warden
    - many others
    ____________
    Fantasia
  • Dragonnord
    Dragonnord
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    Sophieous wrote: »
    I'll give props to @ZOS_GinaBruno for communicating this time with the playerbase and not keeping us in the dark, while getting all the sh*t for other peoples f*ck ups.

    Let's wait for Monday then.

    You give props to a Community Manager for communicating with the community? Interesting...
     
  • Sophieous
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    CarbonX wrote: »
    Sophieous wrote: »
    I'll give props to @ZOS_GinaBruno for communicating this time with the playerbase and not keeping us in the dark, while getting all the sh*t for other peoples f*ck ups.

    Let's wait for Monday then.

    You give props to a Community Manager for communicating with the community? Interesting...
     

    Erm yep, considering past experiences, this time, it's way better.
    Edited by Sophieous on June 14, 2017 7:45PM
    EU | PC

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  • Dragonnord
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    Sophieous wrote: »
    CarbonX wrote: »
    Sophieous wrote: »
    I'll give props to @ZOS_GinaBruno for communicating this time with the playerbase and not keeping us in the dark, while getting all the sh*t for other peoples f*ck ups.

    Let's wait for Monday then.

    You give props to a Community Manager for communicating with the community? Interesting...
     

    Erm yep, considering past experiences, this time it's way better.

    I'd agree with you, but I participate in other gaming companies forums and their community managers are CONSTANTLY interacting and responding to the community, several times a day, mostly when critical issues occur.

    Have you seen how many users posts there are in this CRITICAL thread and how many community managers responses? ;)

    Community Manangers here are way beyond what users need in terms of communication.
     
    Edited by Dragonnord on June 14, 2017 8:54PM
  • MaGicBush
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    To be fair, you will receive the message that someone declined the invitation if someone does legitimately decline the Ready Check.

    The lfg tool has been broken on and off since launch regardless before morrowind came out.
    Edited by MaGicBush on June 14, 2017 9:03PM
  • Iyas
    Iyas
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    PC EU server, queued with a 4 man grp from 21:30 - 23:00 german time. Got in 1,5hrs one domination match against two 3man teams (not premade),


    Thats such a buggy mess. We cant play PvP on Vivec because there are 4 zergs running in keeps and server is crashing at least once per hour
    Noricum/ Kitesquad/ PC/EU

    Kitesquad Vol. 1

    https://youtube.com/watch?v=6tGxK9KRrEI
  • Hoked_on_ponix
    Hoked_on_ponix
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    Are you kidding me mid july to have an operating BG queue system for arguably the
    KingJ wrote: »
    Hey guys, just to give you an update, we are testing several fixes relating to the Grouping Tool that should help with the remaining queuing issues. Our plan is to include these in Monday's incremental patch, assuming they pass QA.
    @ZOS_GinaBruno Will console get this patch?
    That's the plan, yep. It'll be in the next console incremental, currently looking at mid-July.

    Are you kidding me, mid July to have an operating BG queue system for the platform with arguably the biggest PVP population base?? One of the biggest selling points of your 40 dollar expansion is not going to be operational for a month and a half after release. BGs were advertised as, "quick get in and get out games". As of now queuing with a group is impossible and queueing solo can still take 20 plus minutes. How is this acceptable to you as as a business?

    I can't believe how much money was poured into hyping your DLC including advertisement/paying streamers ect... Then for it to not even work. You can't even push a fix out for over a month and a half... what a joke. You will loose a majority of the pvp player base on console to this, myself included. A lot of us have continued playing hoping BGs were the answer to the monotony of Cyrodiil, and this is just a slap in the face. I have zero faith your "fix" will actually improve anything either.

    -Rant over
  • Skoomah
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    The games my group are able to get into are garbage. High level CP players grouped up with random level 10 and 20, and the opposing teams are premade generals and former emps. My guild has given up on queueing for BGs.

    What a squandered opportunity to grow the player base. This kind of bad press nearly sank the game at launch and it took ESO three long years to recover... and why was the key issue? KNOWINGLY RELEASING BROKEN CONTENT.
  • NordJitsu
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    Yshaar wrote: »
    /snip
    [*] There are also a handful of backend issues that are resulting in groups failing to form.
    [/list]

    You miss one central piece: Brackets? 1-50 BGs. Where are they?

    This is at least as important as the LFG tool bugs.
    @NordJitsu - Guild Master (Main Character = Hlaalu Idas)
    GREAT HOUSE HLAALU
  • MilwaukeeScott
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    Any fixes we find get pushed right to Live at this point.
    It'll be in the next console incremental, currently looking at mid-July

    I play on PS4 NA.

    Which of these statements are correct? Which statement affects me?

    @ZOS_RichLambert Will PS4 players be compensated for buying a broken Chapter?
    PS4NA

    All I see is hate and rage from people who don't understand how to.....
  • Koolio
    Koolio
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    Any fixes we find get pushed right to Live at this point.
    It'll be in the next console incremental, currently looking at mid-July

    I play on PS4 NA.

    Which of these statements are correct? Which statement affects me?

    @ZOS_RichLambert Will PS4 players be compensated for buying a broken Chapter?

  • Uncle_Sweetshare
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    Get your refunds in, bois. PvP is dead for ESO.

    No, but seriously, if you purchased Morrowind for Battlegrounds, as I'm sure many of us in here did, get a refund and drop this garbage company. They promised a product they couldn't deliver. This sh*t, like the dungeon finder, will likely be permabroke, and Battlegrounds won't likely get any of the essential features that are in every other MMO's PvP arena.

    If ZOS refuses to support its PvP players, then the PvP players should refuse to support ZOS.
    Edited by Uncle_Sweetshare on June 15, 2017 6:21AM
    PC | NA | EP Uninstalled and refunded. I'm just here to laugh at ZOS.
    Candy, candy, he makes so much.

    Click Here! >>> Do you have a moment to talk about our lord and savior, Battlegrounds? <<< Click Here!

  • Yshaar
    Yshaar
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    Skoomah wrote: »
    The games my group are able to get into are garbage. High level CP players grouped up with random level 10 and 20, and the opposing teams are premade generals and former emps. My guild has given up on queueing for BGs.

    What a squandered opportunity to grow the player base. This kind of bad press nearly sank the game at launch and it took ESO three long years to recover... and why was the key issue? KNOWINGLY RELEASING BROKEN CONTENT.

    This is the heart of the issue. I am so angry about it because I want the game to be successfull and become more and more popular on twitch and in mmo circles. That's sadly not the way to go. Yay morrowind...ah yeah we have some pvp issues there, they will be ironed out...probably in july. whatever.
  • Gravord
    Gravord
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    Yshaar wrote: »
    Skoomah wrote: »
    The games my group are able to get into are garbage. High level CP players grouped up with random level 10 and 20, and the opposing teams are premade generals and former emps. My guild has given up on queueing for BGs.

    What a squandered opportunity to grow the player base. This kind of bad press nearly sank the game at launch and it took ESO three long years to recover... and why was the key issue? KNOWINGLY RELEASING BROKEN CONTENT.

    This is the heart of the issue. I am so angry about it because I want the game to be successfull and become more and more popular on twitch and in mmo circles. That's sadly not the way to go. Yay morrowind...ah yeah we have some pvp issues there, they will be ironed out...probably in july. whatever.

    Yeah, same here, tested BG's on pts myself, convinced guildies they are worth playing, they bought it.... we still didnt get to play one match together and their power to play ESO is gone.
  • LordSlif
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    I got my money back. That is ridiculous
    Edited by LordSlif on June 15, 2017 12:14PM
  • bunnytrix
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    Meanwhile, the PVP lead is at E3 telling people how awesome Battlegrounds are and how everyone should go buy Morrowind to play them.
    Dear @ZOS_BrianWheeler , Battlegrounds are broken.
    Why is there no urgency to fix them, seeing as you lot are still taking peoples money for this broken content, a major part of your new "chapter."
    Edited by bunnytrix on June 15, 2017 1:57PM
  • Avran_Sylt
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    Wonder if the an issue with the grouping tool was that it was only looking at the party leader when forming groups and checking for roles.

    Meaning that groups would more than likely fail to form once all the party members actually get merged and conflicting roles/too many players pop up.

    While solo grouping players would never really experience any hiccup at all.
    Edited by Avran_Sylt on June 15, 2017 4:35PM
  • Gravord
    Gravord
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    Avran_Sylt wrote: »
    Wonder if the issue with the grouping tool was that it was only looking at the party leader when forming groups and checking for roles.

    Meaning that groups would more than likely fail to form once all the party members actually get merged and conflicting roles/too many players pop up.

    While solo grouping players would never really experience any hiccup at all.

    Nope. Tested with all roles marked for whole 4 man team.
  • Avran_Sylt
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    @Gravord

    Were you running into any issues while queuing as a 4 man team? Could you test as a 3 man? Can you test the 3 man dungeon finder while cycling the role of the party lead each test? (change party lead to healer while all group members are all three, then change party lead to tank while all other group members are all three, then change party lead to dps while all other group members are all three) and see if random dungeon queue times are reduced based solely on what the group leader role is.
    Edited by Avran_Sylt on June 15, 2017 4:37PM
  • Avran_Sylt
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    @MilwaukeeScott

    It's likely that they have different live builds (PC,PS4,XBOX). He was more than likely referring to the PC live version. And more likely referring to pushing them to live on the weekly Monday maintenance. Once the problem has been solved or at least groomed fairly well, that's when the PS4,XBOX versions will tested, updated, and pushed.
    Edited by Avran_Sylt on June 15, 2017 4:36PM
  • TomLukman
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    Avran_Sylt wrote: »
    @Gravord

    Were you running into any issues while queuing as a 4 man team? Could you test as a 3 man? Can you test the 3 man dungeon finder while cycling the role of the party lead each test? (change party lead to healer while all group members are all three, then change party lead to tank while all other group members are all three, then change party lead to dps while all other group members are all three) and see if random dungeon queue times are reduced based solely on what the group leader role is.

    We tested all the possible *** & combos. Broken broken broken! On top of that, as far as I know, no one has ever confirmed to have successfully entered battlegrounds with a four man group.
  • spiiros
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    DrSweetazz wrote: »
    How do you guys not test for this before launching?

    Preorder hype to generate $ is more important, lol.
  • Uncle_Sweetshare
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    Get your refunds while you can!
    PC | NA | EP Uninstalled and refunded. I'm just here to laugh at ZOS.
    Candy, candy, he makes so much.

    Click Here! >>> Do you have a moment to talk about our lord and savior, Battlegrounds? <<< Click Here!

  • SwaminoNowlino
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    Avran_Sylt wrote: »
    @Gravord

    Were you running into any issues while queuing as a 4 man team? Could you test as a 3 man? Can you test the 3 man dungeon finder while cycling the role of the party lead each test? (change party lead to healer while all group members are all three, then change party lead to tank while all other group members are all three, then change party lead to dps while all other group members are all three) and see if random dungeon queue times are reduced based solely on what the group leader role is.
    Avran_Sylt wrote: »
    @MilwaukeeScott

    It's likely that they have different live builds (PC,PS4,XBOX). He was more than likely referring to the PC live version. And more likely referring to pushing them to live on the weekly Monday maintenance. Once the problem has been solved or at least groomed fairly well, that's when the PS4,XBOX versions will tested, updated, and pushed.

    1) We have all tested a variety of different methods to queue successfully into battlegrounds in an expeditious manner. None have worked. 4 man group? Nope. 3 man group? Nope. 2 man? Nope. Solo? Sometimes, but after getting the decline message for 25 minutes.
    2) It is not our job to test workarounds for game breaking bugs. By definition this is the job of the development team.
    3) In this very thread they have posted that there are several issues impacting the successful entry into BGs. What good does it do anyone to pretend they are not there and that its player error?

    They have also stated explicitly that group roles for dungeon finder are not used for BG queuing. (Now, I don''t necessarily trust anything they say, but that seems like it would have been easy to identify and fix.... Oh wait, it is ZOS... You may have a point).
    Xbox NA : CP 160 StamPlar, MagNB, MagSorc, StamSorc, StamDK, StamNB, Level 10 MagDK & MagPlar, StamWarden, MagWarden

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  • NeillMcAttack
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    Mid July, mid JULY!!!!

    I'm just, like, how can you be so complacent with this? How can you squander the quality of what could be one of the biggest games of a generation?

    Let me explain this from my perspective, from the time I had created my second toon, a few weeks after console release, I have payed a premium monthly payment. Not for a tame xp bonus. But I solely wanted to support this title into the future. That was my choice. You could say I and many helped pave the way for the possibility of these chapters. For you and for the players. You then decide to sell this newly named content at another premium price. I payed up, because I love this game and I love to PvP therein.

    This isn't just about the BG's Queue problem, which is just an extension of the group finder problem from about 6 months to a full year ago. But the also the lack of quality in many parts of the game on console. No search function at traders. No means of sorting inventory across characters. The way voice chat keeps sending players from our guild from guild chat into group chat, when you get a BG game it does this TWICE, on the way in and on the way out again, it would give you a headache. I could go on a massive rant about these alone but what is the point? There is ZERO quality control or even meaningful support for us console plebs.

    And you know what is even funnier about the proposed fixes with these queuing issues? You still haven't acknowledged the imbalanced teams, the low levels being matched with maxed players. So maybe that will be addressed by Christmas!!? Alas, I could bet my bottom dollar it won't, it can't. Because your company is to busy using my monthly premium to churn out content that you will also sell to us that may or may not even function. This realization is painful for me to admit. I am a sucker for supporting you the way I did. That's how it was sold to me, not with a crafting bag or xp bonus, but simply because you said I could "help support the development of this game".

    I guess I should thank you for creating this issue, but mostly for how you handled it, for helping me come to this realization that I am being played, while the content I've payed large sums to help create and consume, can't be!!
    PC EU - NoCP PvP, is real PvP
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  • Avran_Sylt
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    @SwaminoNowlino

    Hmmm. Well, seeing as you're Xbox I can't say for certain if any of the BG issues on your end have been addressed yet. But yesterday (on PC, NA) I played about 5 BG matches solo and nearly all of them went through on the first time and for all of them less than a minute of queue time , there were a few issues with actually getting to the loading screen (I.E. once the group has formed it'd take a little while for it actually to put me into the loadscreen for the map) and it seemed there was a brief FPS drop any time the queue appeared to ping the server. So from my experience I can't really add anything of substance. Which is why I'm asking, not because I don't believe you, but since I don't have the resources to currently go balls out and test everything.

    Edit: and when I was asking gravord about the 3 man that's more for the group finder (for dungeons)
    Edited by Avran_Sylt on June 15, 2017 7:44PM
  • SwaminoNowlino
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    Avran_Sylt wrote: »
    @SwaminoNowlino

    Hmmm. Well, seeing as you're Xbox I can't say for certain if any of the BG issues on your end have been addressed yet. But yesterday (on PC, NA) I played about 5 BG matches solo and nearly all of them went through on the first time and for all of them less than a minute of queue time , there were a few issues with actually getting to the loading screen (I.E. once the group has formed it'd take a little while for it actually to put me into the loadscreen for the map) and it seemed there was a brief FPS drop any time the queue appeared to ping the server. So from my experience I can't really add anything of substance. Which is why I'm asking, not because I don't believe you, but since I don't have the resources to currently go balls out and test everything.

    Edit: and when I was asking gravord about the 3 man that's more for the group finder (for dungeons)

    I get that, but I watch streams just about every night as I myself play. Tune in and watch @FENGRUSH stream Battlegrounds during primetime. 20-25 minutes repeatedly hitting ready check. King Richard and Sypher both came back as soon as Morrowind launched because they were excited for BG's, and both of them got so sick of the queuing issues they haven't been back on since. So limited sample I guess since my PC experience is limited to watching others, but plenty of the folks here are on PC and reporting the same issues. And if you manage to get in solo then great, but that doesn't mean everyone else can. And BGs weren't designed around solo play anyways, you and you're team were supposed to be able to get in and out in 5 minutes or so, that's the whole design. And its busted.
    Xbox NA : CP 160 StamPlar, MagNB, MagSorc, StamSorc, StamDK, StamNB, Level 10 MagDK & MagPlar, StamWarden, MagWarden

    "We want firing off Dark Exchange in the middle of combat to feel awesome." - The Balance Lord Wrobel
    - And now it sure does, better learn how to bash folks!

    I get by with a little help from logic.
  • Meld777
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    Hey guys, just to give you an update, we are testing several fixes relating to the Grouping Tool that should help with the remaining queuing issues. Our plan is to include these in Monday's incremental patch, assuming they pass QA.

    How the hell did all the Group Finder versions starting with Homestead pass QA?
    Maelstrom Arena Champion | Undaunted | Fighters Guild Victor

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  • Gravord
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    Avran_Sylt wrote: »
    @SwaminoNowlino

    Hmmm. Well, seeing as you're Xbox I can't say for certain if any of the BG issues on your end have been addressed yet. But yesterday (on PC, NA) I played about 5 BG matches solo and nearly all of them went through on the first time and for all of them less than a minute of queue time , there were a few issues with actually getting to the loading screen (I.E. once the group has formed it'd take a little while for it actually to put me into the loadscreen for the map) and it seemed there was a brief FPS drop any time the queue appeared to ping the server. So from my experience I can't really add anything of substance. Which is why I'm asking, not because I don't believe you, but since I don't have the resources to currently go balls out and test everything.

    Edit: and when I was asking gravord about the 3 man that's more for the group finder (for dungeons)

    Dungeons im trying do only with premade 4 man. And even on that setup im getting 4-7 load screens to dungeon and usually just being kicked out again and have to port manually.
  • chaserstorm16909
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    KingJ wrote: »
    KingJ wrote: »
    Hey guys, just to give you an update, we are testing several fixes relating to the Grouping Tool that should help with the remaining queuing issues. Our plan is to include these in Monday's incremental patch, assuming they pass QA.
    @ZOS_GinaBruno Will console get this patch?
    That's the plan, yep. It'll be in the next console incremental, currently looking at mid-July.

    Hey guys, just to give you an update, we are testing several fixes relating to the Grouping Tool that should help with the remaining queuing issues. Our plan is to include these in Monday's incremental patch, assuming they pass QA.

    Can we get some insight into what is broken and what is being done to fix it?
    I can't explain how the issues are being fixed (I'm not a programmer), but can list some of the issues we're currently working on that affect the Grouping Tool and queuing:
    • You can currently join a Battleground with less than two minutes remaining, which along with being less than ideal, also can cause you to get hit with an error message and get kicked back to another queue.
    • You will sometimes never get a Ready Check and will be kicked out of the queue after a full group has come together.
    • After joining a queue, you'll receive an error message that someone has declined the invite, and will get removed from the queue. We're working on not only fixing this issue, but also clarifying the error message so it's clearer what this means and what's happening.
    • You will sometimes encounter a long loading screen when zoning after accepting a Ready Check.
    • There are also a handful of backend issues that are resulting in groups failing to form.

    @ZOS_GinaBruno I'm sorry but that's ridiculous.Mid July by that time most console players will just stop playing.I'm asking for a refund this is ridiculous that I have to wait a month to reliable play the content because we play consoles.

    What makes you think it will be reliable in mid July?
This discussion has been closed.