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Can't even cancel Sub without agreeing to third parties.
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Cêltic421✭✭✭✭I logged in to cancel my sub and before I could cancel my sub I had to agree to your invasion of my privacy and distribution of my personal email address.
This is seriously messed up. How can it be legal to demand that we give up our privacy to you before we can cancel our sub?
Yes I am aware of the OPT out. Read the purpose of my visit to the account page.
You could have called them or send in a ticket and they would have cancelled your subscription for you and you would not have to accept anything.0 -
FrancisCrawford✭✭✭✭✭
✭✭✭✭Well it's not as bad as all the drama llamas made out.ZOS_GinaBruno wrote: »Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.
Has Gina's promise been made in any kind of legally binding way?
1 -
Violynne✭✭✭✭✭
✭
I can see your ignorance is preventing you from understanding, so let me phrase it properly:1. Giving my email out before I can promptly play or cancel my sub is wrong.
2. Good Lord man read the freaking OP before responding with your sychophantic duty to defend ZOS's actions. It's right there in the first post.
YOUR EMAIL ADDRESS IS NOT PERSONAL INFORMATION.
Especially if you're using any of the free email services, such as gmail.
You know, FREE services which allow you to change the email address on your account instead of using a "personal" one you think challenges your privacy.
2 -
mystfit✭✭✭
Finally a genuine poster. I have had my identity taken when I was 17, nearly every employer of mine has been hacked and my identity distributed. I eventually just froze my credit because of it.
By genuine you mean, agrees with you, right. Cause there ARE people who are aware of the 'risks' and yet still opt to play (or do whatever), by what right do you decide we are aren't as genuine?0 -
kakarot482_ESO✭✭✭So...I just signed into my ESO account in order to opt out, and....
When I went to 'Marketing Preferences' nothing was automatically clicked anyway. Is this an actual 'opt in' deal, or did I go to the wrong tab?0 -
Huyen✭✭✭✭✭
✭There are several anti-virus / internet security programs out there that help you protect your privacy on the internet in every possible way. Main reason I use them. So stop complaining here, and get a sub to one of those instead.Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
Huyen Swiftpaw, nightblade dps - PC EU (Retired)
Huyen Lightpaw, templar healer - PC EU (Retired)
Huyen Swiftpaw, necromancer dps - PC EU (Retired)
Huyen Swiftpaw, dragonknight (no defined role yet)
"Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh0 -
Kodrac✭✭✭✭✭
✭✭Can any one justify why this agreement should proceed the ability to cancel a sub? No one? Didn't think so. You can try and defend it out of some sychophantic duty to defend, but you have 0 capability in justifying it.
Actually, I can. They have to, by law, notify you of any changes to their privacy policy. That's what they're doing. You logged in and they're notifying you. You would've gotten this same thing if you logged in through the launcher. It has absolutely nothing to do with cancelling your sub. You're just freaking out for the sake of freaking out
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Elsonso✭✭✭✭✭
✭✭✭✭✭YOUR EMAIL ADDRESS IS NOT PERSONAL INFORMATION.
This is not true, as far as ZeniMax is concerned.
"Personal Information.
Generally, personal information is information that identifies you or that can be used to contact you online or offline. As noted, the information that ZeniMax collects from you varies depending upon the product, service, or system. This information may include your name, credit or debit card information, email address, phone number, home address, zip code, country, birth date, mobile phone number, IP or MAC addresses, mobile device identifiers (e.g., UDID), and console device identifiers (e.g., XUID and PUID)."
XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus8 -
InvitationNotFound✭✭✭✭✭
✭I’ve just read page one... the amount of stupid people in here made me vomit.
Maybe all the *** defending ZOS should post their personal data here in the forums so everyone can have it as it isn’t a big deal anyway. Go, please post your worthless crap here. Otherwise stfu.We want firing off Dark Exchange in the middle of combat to feel awesome... - The Wrobler
You know you don't have to be here right? - Rich Lambert
Verrätst du mir deinen Beruf? Ich würde auch gerne mal Annahmen dazu schreiben, wie simple die Aufgaben anderer sind. - Kai Schober
Addons:
RdK Group Tool: esoui DE EN FR
Port to Friend's House: esoui DE EN FR - Library: DE EN
Yet another Compass: esoui DE EN FR
Group Buffs: esoui DE EN FR3 -
Armitas✭✭✭✭✭
✭✭✭✭
I can see your ignorance is preventing you from understanding, so let me phrase it properly:1. Giving my email out before I can promptly play or cancel my sub is wrong.
2. Good Lord man read the freaking OP before responding with your sychophantic duty to defend ZOS's actions. It's right there in the first post.
YOUR EMAIL ADDRESS IS NOT PERSONAL INFORMATION.
Especially if you're using any of the free email services, such as gmail.
You know, FREE services which allow you to change the email address on your account instead of using a "personal" one you think challenges your privacy.
Do you have my email address? No? Guess its private. Anyone else know my email address? Nope. Guess not. Don't come to me with this nonsense just because you need to have a response to the discovery you didn't even read the OP. You came at me with insults of ignorance over the policy you yourself were unaware of. There is no excuse for that, just as there is no excuse for why this policy agreement preceeds the option to cancel your sub. It was wrong of you to do so, just accept that and move on, don't make it worse.Edited by Armitas on March 23, 2017 7:08PMRetired.
Nord mDK1 -
Spacemonkey✭✭✭✭✭I logged in to cancel my sub and before I could cancel my sub I had to agree to your invasion of my privacy and distribution of my personal email address.
This is seriously messed up. How can it be legal to demand that we give up our privacy to you before we can cancel our sub?
Yes I am aware of the OPT out. Read the purpose of my visit to the account page.
I agreed to it, but did not like it either, I know where you are coming from. I just resigned myself to it.
What you can do, if it hasn't been mentioned (I Haven't read past first page) - is change the sub payment. **Change paypal creds, or change credit card etc... Obviously this is annoying if you have other subs on those. I don't which is why it could be a solution for me if I was in that situation.
ZOS will block/cancel your sub on the basis of faulty billing info; end of story.0 -
idk✭✭✭✭✭
✭✭✭✭✭Subscriptions and the new privavjy agreement are not connected since the game can be played without a subscription.
Accessing your account is what triggers the requirement to accept the agreement. Of course you can decline accepting the agreement. I guess contact Zos to cancel your sub and don't log into the game.1 -
Armitas✭✭✭✭✭
✭✭✭✭Can any one justify why this agreement should proceed the ability to cancel a sub? No one? Didn't think so. You can try and defend it out of some sychophantic duty to defend, but you have 0 capability in justifying it.
Actually, I can. They have to, by law, notify you of any changes to their privacy policy. That's what they're doing. You logged in and they're notifying you. You would've gotten this same thing if you logged in through the launcher. It has absolutely nothing to do with cancelling your sub. You're just freaking out for the sake of freaking out
Do you know the difference between notification and permission? You had all this time and that is all you could come up with? You should have had this answer before you even made your first response.
Edited by Armitas on March 23, 2017 7:13PMRetired.
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Armitas✭✭✭✭✭
✭✭✭✭There are several anti-virus / internet security programs out there that help you protect your privacy on the internet in every possible way. Main reason I use them. So stop complaining here, and get a sub to one of those instead.
What antivirus will let me bypass the policy agreement and cancel my sub immediately?...even better question... What antivirus is going to keep you from voluntarily allowing zos to hand our your email address to strangers who will then be hacked resulting in your email being sold to spam sites and hackers?Retired.
Nord mDK0 -
Armitas✭✭✭✭✭
✭✭✭✭InvitationNotFound wrote: »I’ve just read page one... the amount of stupid people in here made me vomit.
Maybe all the *** defending ZOS should post their personal data here in the forums so everyone can have it as it isn’t a big deal anyway. Go, please post your worthless crap here. Otherwise stfu.
I am convinced now more than ever that when the end of the world comes there will be a line of people waiting impatiently outside deaths door for their turn inside.Retired.
Nord mDK0 -
raglau✭✭✭✭✭I just tested this to see what all the fuss is about, and Zenimax are definitely in breach of EU laws on marketing and opt outs. It is the case in the EU that you must be opted out by default, and have to specifically opt-in, these guys are forcing an initial opt-in. There's probably other infractions, but there was little point reading more when I saw they'd dropped the ball so obviously.
They become a more shady company by the day.3 -
Molydeus✭✭✭✭✭
✭andreasranasen wrote: »"Invasion of privacy" LOOOOL. You know it's 2017 right?
When you willingly bent over to accept the "invasion of privacy" did it hurt?4 -
Bouldercleave✭✭✭✭✭
✭✭✭andreasranasen wrote: »"Invasion of privacy" LOOOOL. You know it's 2017 right?
When you willingly bent over to accept the "invasion of privacy" did it hurt?
I'll let you know if I feel that they actually invaded my privacy.
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Untidy1✭✭A decent company would simply have a check box at the bottom that states that you want to opt out of any information sharing and your account would be logged with that information. That way you could ensure the box is checked before you click "Agree" to the rest of the terms.
The obvious reason not to make it so simple is that they're hoping as few people as possible will bother to drop out of the game to compose an email humbly requesting their privacy not be violated. The obvious reason for them wanting as many people to agree as possible is because they profit from it. Regardless of anything Gina says, they are in no way doing this to help us, they're doing it to help themselves.2 -
Violynne✭✭✭✭✭
✭
*sigh*Do you have my email address? No? Guess its private. Anyone else know my email address? Nope. Guess not. Don't come to me with this nonsense just because you need to have a response to the discovery you didn't even read the OP. You came at me with insults of ignorance over the policy you yourself were unaware of. There is no excuse for that, just as there is no excuse for why this policy agreement preceeds the option to cancel your sub. It was wrong of you to do so, just accept that and move on, don't make it worse.Photobucket ToS wrote:Photobucket may share PII with our trusted third party business partners. They are obligated to keep your information confidential. They may present you with offers pertaining to products and services which you may have requested or other offers for products and services that you will find of interest.
What's their PII, you ask?
Emphasis mine.Photobucket ToS wrote:What Is "Personally Identifiable Information" (or PII)? Information that identifies you, such as your name, EMAIL ADDRESS or image, or that can be used to identify you when combined with other information, is "personally identifiable information."
Nothing like a spoonful of hypocrisy to make the medicine go down.
Maybe you should unsub from Photobucket too.
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Acrolas✭✭✭✭✭
✭✭✭✭✭A decent company
But by the same token, a decent person would open a dialogue with customer service to solve the problem through an alternative means before publicly spreading conspiracy theories.
After all, they don't stick, "IF YOU DO NOT AGREE TO THIS PRIVACY NOTICE, PLEASE DO NOT USE ANY ZENIMAX WEBSITE, OR ANY ONLINE OR OFFLINE PRODUCT OR SERVICE."
right at the beginning if they weren't giving you a perfectly good reason to consult customer service externally as opposed to using the website.signing off0 -
Armitas✭✭✭✭✭
✭✭✭✭
*sigh*Do you have my email address? No? Guess its private. Anyone else know my email address? Nope. Guess not. Don't come to me with this nonsense just because you need to have a response to the discovery you didn't even read the OP. You came at me with insults of ignorance over the policy you yourself were unaware of. There is no excuse for that, just as there is no excuse for why this policy agreement preceeds the option to cancel your sub. It was wrong of you to do so, just accept that and move on, don't make it worse.Photobucket ToS wrote:Photobucket may share PII with our trusted third party business partners. They are obligated to keep your information confidential. They may present you with offers pertaining to products and services which you may have requested or other offers for products and services that you will find of interest.
What's their PII, you ask?
Emphasis mine.Photobucket ToS wrote:What Is "Personally Identifiable Information" (or PII)? Information that identifies you, such as your name, EMAIL ADDRESS or image, or that can be used to identify you when combined with other information, is "personally identifiable information."
Nothing like a spoonful of hypocrisy to make the medicine go down.
Maybe you should unsub from Photobucket too.
How Do We Use Your Email Address? Photobucket will use your email address to contact you to manage your account. Unless you tell us not to, Photobucket will also: send you marketing and promotional materials regarding Photobucket and its features; and send you marketing and promotional materials that promote third party products, including from affiliates, third parties and trusted marketing partners with whom we have shared your PII.
I don't need to unsub from photobucket. I also don't sign up for fluff using real information. You should have just done as I asked. Don't reply until you can justify what ZOS has done. That goes for anyone.Edited by Armitas on March 23, 2017 8:32PMRetired.
Nord mDK1 -
Armitas✭✭✭✭✭
✭✭✭✭- It is a fact that the agreement came before the option to unsub. There is no conspiracy theory about that.
- It is a fact that they will give your email address to third parties, just as it says in the policy. There is no conspiracy about that.
- It is a reasonable and likely expectation that those third parties will be hacked and your information, and email address will be made public to spam sites and hackers. That is a fact of our world, not a conspiracy theory.
Edited by Armitas on March 23, 2017 8:36PMRetired.
Nord mDK2 -
Rhoric✭✭✭✭✭
I should not have to agree to have my privacy given over to third parties just to cancel my sub, that is an absurd expectation.Bouldercleave wrote: »Bouldercleave wrote: »Well it's not as bad as all the drama llamas made out.ZOS_GinaBruno wrote: »Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.
No one asked for that. They are not doing it to better provide us with anything. They are doing it to better provide for themselves. If it was for us they would have given us an option.
You read where you can opt out, RIGHT?
There is no immediate option available. It's agree or decline before I can cancel my sub
Then agree, unsub and follow the protocol to opt out. Jesus It's like someone flicked your nuts or something. It's not that big of a deal.
You are completely clueless on this. It is not an invasion of privacy. Anywhere you go on the internet when you sign up for something has the same policy. If you don't like it then you are gonna have to stay off the internet.1 -
Rohamad_Ali✭✭✭✭✭
✭✭✭✭✭I opted out through email and got a response back the next day saying I was opted out . The third party information has to do with the company that handles account financial transactions as well as advertising and that's why it's on the main page for accounts . The new new TOS is all inclusive with all thier third parties . Even if you agree in order to unsub that agreement is void after you write a email to opt out . Hope that helps .1 -
Armitas✭✭✭✭✭
✭✭✭✭
I should not have to agree to have my privacy given over to third parties just to cancel my sub, that is an absurd expectation.Bouldercleave wrote: »Bouldercleave wrote: »Well it's not as bad as all the drama llamas made out.ZOS_GinaBruno wrote: »Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.
No one asked for that. They are not doing it to better provide us with anything. They are doing it to better provide for themselves. If it was for us they would have given us an option.
You read where you can opt out, RIGHT?
There is no immediate option available. It's agree or decline before I can cancel my sub
Then agree, unsub and follow the protocol to opt out. Jesus It's like someone flicked your nuts or something. It's not that big of a deal.
You are completely clueless on this. It is not an invasion of privacy. Anywhere you go on the internet when you sign up for something has the same policy. If you don't like it then you are gonna have to stay off the internet.
No, I don't have to give my email address to every service on the internet. I also don't give them a valid or effective email account. I have never been required by any service to provide that information to cancel a scheduled subscription. I use my primary account for the things that matter to me and that I trust. Regarding that trust I am wholly responsible for misplacing it in this company.Retired.
Nord mDK0 -
Kodrac✭✭✭✭✭
✭✭
*sigh*Do you have my email address? No? Guess its private. Anyone else know my email address? Nope. Guess not. Don't come to me with this nonsense just because you need to have a response to the discovery you didn't even read the OP. You came at me with insults of ignorance over the policy you yourself were unaware of. There is no excuse for that, just as there is no excuse for why this policy agreement preceeds the option to cancel your sub. It was wrong of you to do so, just accept that and move on, don't make it worse.Photobucket ToS wrote:Photobucket may share PII with our trusted third party business partners. They are obligated to keep your information confidential. They may present you with offers pertaining to products and services which you may have requested or other offers for products and services that you will find of interest.
What's their PII, you ask?
Emphasis mine.Photobucket ToS wrote:What Is "Personally Identifiable Information" (or PII)? Information that identifies you, such as your name, EMAIL ADDRESS or image, or that can be used to identify you when combined with other information, is "personally identifiable information."
Nothing like a spoonful of hypocrisy to make the medicine go down.
Maybe you should unsub from Photobucket too.
How Do We Use Your Email Address? Photobucket will use your email address to contact you to manage your account. Unless you tell us not to, Photobucket will also: send you marketing and promotional materials regarding Photobucket and its features; and send you marketing and promotional materials that promote third party products, including from affiliates, third parties and trusted marketing partners with whom we have shared your PII.
I don't need to unsub from photobucket. I also don't sign up for fluff using real information. You should have just done as I asked. Don't reply until you can justify what ZOS has done. That goes for anyone.
This has NOTHING to do with your subscription! Jesus, you are being purposely obtuse. You have an account with ZoS. You DO NOT own said account. You logged in to said account. To continue using their service (i.e. their account that you are using) you have to accept their terms. Or don't. You can unsub through other means. All of which have been laid out before you and you've conveniently ignored because it doesn't fit your reason to complain. Now you're just being obnoxious to push an agenda.
Oh and by the way, every time you get on here to make a post, your information is being traded by google and/or the other 96 marketing firms tracking your browser. Cherry picking ZoS is either ignorant or willfully facetious.4 -
Rhoric✭✭✭✭✭
I should not have to agree to have my privacy given over to third parties just to cancel my sub, that is an absurd expectation.Bouldercleave wrote: »Bouldercleave wrote: »Well it's not as bad as all the drama llamas made out.ZOS_GinaBruno wrote: »Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.
No one asked for that. They are not doing it to better provide us with anything. They are doing it to better provide for themselves. If it was for us they would have given us an option.
You read where you can opt out, RIGHT?
There is no immediate option available. It's agree or decline before I can cancel my sub
Then agree, unsub and follow the protocol to opt out. Jesus It's like someone flicked your nuts or something. It's not that big of a deal.
You are completely clueless on this. It is not an invasion of privacy. Anywhere you go on the internet when you sign up for something has the same policy. If you don't like it then you are gonna have to stay off the internet.
No, I don't have to give my email address to every service on the internet. I also don't give them a valid or effective email account. I have never been required by any service to provide that information to cancel a scheduled subscription. I use my primary account for the things that matter to me and that I trust. Regarding that trust I am wholly responsible for misplacing it in this company.
If you have to sign up for ANYTHING on the internet that requires your email address. You are making this out to be way bigger than it really is.0 -
Armitas✭✭✭✭✭
✭✭✭✭
*sigh*Do you have my email address? No? Guess its private. Anyone else know my email address? Nope. Guess not. Don't come to me with this nonsense just because you need to have a response to the discovery you didn't even read the OP. You came at me with insults of ignorance over the policy you yourself were unaware of. There is no excuse for that, just as there is no excuse for why this policy agreement preceeds the option to cancel your sub. It was wrong of you to do so, just accept that and move on, don't make it worse.Photobucket ToS wrote:Photobucket may share PII with our trusted third party business partners. They are obligated to keep your information confidential. They may present you with offers pertaining to products and services which you may have requested or other offers for products and services that you will find of interest.
What's their PII, you ask?
Emphasis mine.Photobucket ToS wrote:What Is "Personally Identifiable Information" (or PII)? Information that identifies you, such as your name, EMAIL ADDRESS or image, or that can be used to identify you when combined with other information, is "personally identifiable information."
Nothing like a spoonful of hypocrisy to make the medicine go down.
Maybe you should unsub from Photobucket too.
How Do We Use Your Email Address? Photobucket will use your email address to contact you to manage your account. Unless you tell us not to, Photobucket will also: send you marketing and promotional materials regarding Photobucket and its features; and send you marketing and promotional materials that promote third party products, including from affiliates, third parties and trusted marketing partners with whom we have shared your PII.
I don't need to unsub from photobucket. I also don't sign up for fluff using real information. You should have just done as I asked. Don't reply until you can justify what ZOS has done. That goes for anyone.
This has NOTHING to do with your subscription! Jesus, you are being purposely obtuse. You have an account with ZoS. You DO NOT own said account. You logged in to said account. To continue using their service (i.e. their account that you are using) you have to accept their terms. Or don't. You can unsub through other means. All of which have been laid out before you and you've conveniently ignored because it doesn't fit your reason to complain. Now you're just being obnoxious to push an agenda.
Oh and by the way, every time you get on here to make a post, your information is being traded by google and/or the other 96 marketing firms tracking your browser. Cherry picking ZoS is either ignorant or willfully facetious.
It is not okay to provide access to a subscription policy and then entrap that access behind a breach of privacy agreement. There is no way to justify that behavior. You can try to defend it all you want but you cannot justify it.
My agenda? You think it's an agenda to want to be able to cancel your sub in a timely manner without giving out your email address to the entire internet? That is absurd. You know what screw it, write what ever you want I won't see it. I can rely on one of your many colleagues to keep the thread bumped.Edited by Armitas on March 23, 2017 9:12PMRetired.
Nord mDK1 -
Armitas✭✭✭✭✭
✭✭✭✭
I should not have to agree to have my privacy given over to third parties just to cancel my sub, that is an absurd expectation.Bouldercleave wrote: »Bouldercleave wrote: »Well it's not as bad as all the drama llamas made out.ZOS_GinaBruno wrote: »Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.
No one asked for that. They are not doing it to better provide us with anything. They are doing it to better provide for themselves. If it was for us they would have given us an option.
You read where you can opt out, RIGHT?
There is no immediate option available. It's agree or decline before I can cancel my sub
Then agree, unsub and follow the protocol to opt out. Jesus It's like someone flicked your nuts or something. It's not that big of a deal.
You are completely clueless on this. It is not an invasion of privacy. Anywhere you go on the internet when you sign up for something has the same policy. If you don't like it then you are gonna have to stay off the internet.
No, I don't have to give my email address to every service on the internet. I also don't give them a valid or effective email account. I have never been required by any service to provide that information to cancel a scheduled subscription. I use my primary account for the things that matter to me and that I trust. Regarding that trust I am wholly responsible for misplacing it in this company.
If you have to sign up for ANYTHING on the internet that requires your email address. You are making this out to be way bigger than it really is.
Sign up entails an email address, but not all services require an email address. When I sign up for junk I don't use a real email address, certainly not my primary address. I used my primary address for ESO because I trusted them with it. If I had tried to cancel my sub two days ago I would have had to pay for another month because it takes them a day to opts out. It is a big deal to suddenly trap your account page behind a privacy infringement agreement. No genuine person would defend that practice and yet here you are trying to tell me it's okay.Edited by Armitas on March 23, 2017 8:56PMRetired.
Nord mDK1
