We are aware that some forum users have received private messages from gold spammers. We can assure you we are working as quickly as possible to identify and remove these spammers from our forums.
We request that anyone who has received a private message they believe to be from a gold spammer to post the sender's username as a comment in this thread.
As we have disabled PMs, you will not be able to access your inbox on the forums, but if you received an e-mail notification to alert you to the PM you received, the sender's username should be in that e-mail.
Please note that our Community Code of Conduct
does prohibit naming and shaming. However, in an effort to expedite the process of identifying and banning the spammers' accounts, we are making an exception for this situation. We will investigate each alleged spammer account individually to avoid false reports.
Thank you to everyone who has reported the issue so far. We will continue to update this thread as soon as we new information to share.
EDIT: Please note that this thread is only for reporting gold spam received specifically via the forums. If you have been contacted in-game by a gold spammer, please use the in-game Report function.
UPDATE (May 2):
We believe this issue to be resolved and are re-enabling PMs. Should this issue crop up again, please comment again in this thread to notify us and we'll take further actions. Thanks for your patience, everyone!