I just unsubbed.
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TalisThermon✭✭
You do realise the reason they're closed is because they're afraid people will wake up to valid points and quit themselves, right?3 -
Doowie✭✭✭
Noooo please don't go!!!
Oh wait, you're making quit threads about quitting, but yet you are still here making posts and are probably right at this very moment still playing and you will continue to do so and will even continue with your subscription! ... Kiddies are their emotional blackmail that works on their parents, but not on game developers!
[Name]: Doowie Doucheolas
[Level]: Veteran Rank 5 / [PvP Rank]: Veteran
[Class]: NightBlade / [Race]: Woodelf
[Server]: EU Megaserver / [Faction]: Ebonheart Pact
[Skills]: Medium Armour / Bow / Dual Wield / Werewolf / Clothing
"The very existence of flame-throwers proves that some time, somewhere, someone said to themselves, You know, I want to set those people over there on fire, but I'm just not close enough to get the job done."0 -
TalisThermon✭✭woutervanjellob16_ESO wrote: »Fix your PC. And dude.. There are always people with problems in games. You should try and get a job at Bethesda/zenimax. See how you can do their job better.
/fart
You're the pinnacle of stupidity.
Can you learn to actually read? The main issue isn't WITH the game itself, but the customer service. Thousands of players are experiencing issues due to optimisation of the game. Yet none of it is being addressed.
How can I 'fix' my pc when I bought this pc brand new little under a month ago?
Yet please continue to tell me how its 'my computers' fault6 -
Varivox9✭✭✭I remember how impressed I was with Trion and their reputation for customer support on the launch of Rift. I stayed subbed to them longer than I played simply because I felt they deserved my money for the way they treated their customers. They didn't hide behind "we are overworked, so here is a copy/paste response about something completely unrelated", they worked hard and no one I knew had a single complaint about their service. Everything was answered quickly and efficiently. Here though....ESO is falling flat on its' face as I hear more "they didn't do anything" than "they helped me! (of which I have heard none....)".
It's really hard to justify a sub fee when I get the impression that I won't get service if I do have an issue.2 -
starkerealm✭✭✭✭✭
✭✭✭✭✭TalisThermon wrote: »
You do realise the reason they're closed is because they're afraid people will wake up to valid points and quit themselves, right?
Not quite. It's not the valid points, those you can get across in the initial post, it's a couple things. You'll have people who will serially quit a game for attention. You've got an open invitation for trolls and flaming. And, if left unchecked it can create an illusion that normal turnover is in fact a mass exodus.0 -
TalisThermon✭✭
Noooo please don't go!!!
Oh wait, you're making quit threads about quitting, but yet you are still here making posts and are probably right at this very moment still playing and you will continue to do so and will even continue with your subscription! ... Kiddies are their emotional blackmail that works on their parents, but not on game developers!
Another example of a generic eso drone
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raglau✭✭✭✭✭I remember how impressed I was with Trion and their reputation for customer support on the launch of Rift. I stayed subbed to
Irony is I left Rift to come to ESO (although am a massive TES fan, so it was a given I'd try it) as I thought Rift was falling to bits, but Trion are way more on the ball than this lot, and it's got a good F2P model.
Obviously Trion have had a lot longer to get their act together, but even on launch they were in a better state than ZOS.1 -
Victor74✭✭✭TalisThermon wrote: »
You're the pinnacle of stupidity.
Can you learn to actually read? The main issue isn't WITH the game itself, but the customer service. Thousands of players are experiencing issues due to optimisation of the game. Yet none of it is being addressed.
How can I 'fix' my pc when I bought this pc brand new little under a month ago?
Yet please continue to tell me how its 'my computers' fault
You're the pinnacle of stupidity if you think this is actually going to help make customer service better. And if you didn't post this thread to try and make things better then it is pointless and doesn't belong here. What it becomes then is just fear-mongering and trying to convince other people that are having no issues whatsoever that they are making a mistake. Life is about making choices. You and people like you have made yours, please let the rest of us make ours.
Goodbye.0 -
woutervanjellob16_ESOSoul ShrivenTalisThermon wrote: »
You're the pinnacle of stupidity.
Can you learn to actually read? The main issue isn't WITH the game itself, but the customer service. Thousands of players are experiencing issues due to optimisation of the game. Yet none of it is being addressed.
How can I 'fix' my pc when I bought this pc brand new little under a month ago?
Yet please continue to tell me how its 'my computers' fault
Where did I say I didn't read your post? Damn..
Please CALL support: https://help.elderscrollsonline.com/app/ask?phone=1&session=L3RpbWUvMTM5ODM3MTEzOC9zaWQvdmtDaFFDU2w=
Please, look for a job here: http://jobs.zenimax.com/locations/view/7
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Dodece✭✭✭The original poster has a valid point, and there isn't any use white washing over what has happened with the games launch. There are major technical issues ask anyone who has caught the dreaded kick fever. This persons story might be exceptional, but not by much. Given the severity I think they have earned the right to a rant without being picked at.
I guarantee that if this happened to any of you. That you would be equally irate. Don't even bother denying it. This game has had me on the edge more then a few times, and I only lost one or two days at a time due to bugs. Most assuredly not on my end of the connection. I can't imagine putting up with it for weeks. At some point I would have insisted upon a full refund, and I would have got it.
So yeah this poster seems totally justified. They should at least get their moneys worth in the form of a rant.4 -
roflcopter✭✭✭
Find me a game at launch that doesn't do thisTalisThermon wrote: »http://forums.elderscrollsonline.com/discussion/87112/300-word-ticket-automated-responses-a-word-to-zenimax#latest
http://forums.elderscrollsonline.com/discussion/87117/wildstar-anyone#latest
http://forums.elderscrollsonline.com/discussion/87025/the-elder-hackers-exploiters-gold-famers-online#latest
http://forums.elderscrollsonline.com/discussion/78869/bug-in-reapers-march-s-ren-ja-village#latest
http://forums.elderscrollsonline.com/discussion/86892/strongly-urge-zenimax-not-to-bill-until-they-fix-the-server-issues#latest
http://forums.elderscrollsonline.com/discussion/87102/account-ssuspended-no-feedback-no-explanation-no-callback-just-nothing-great-support-job-zos#latest
http://forums.elderscrollsonline.com/discussion/80048/stuck-in-the-sky-can-t-do-anything#latest
This is just a few from the FIRST page, I could go on and on.
Keep telling me about how I'm the 'only person' with problems against how *** this game is optimised and how 'great' Zenimax are.
Even bethesda are turning their backs on the *** stain Zenimax is and how they *** up their game
All have tons and tons of threads about problems in game. I am not surprised. Even with all these threads about how terrible the game is. I am still able to log in and play. I can kill things, I can get phat lewtz, I can talk to MOST NPC's. I have yet to encounter the bug that takes all my skill points and all my inventory and deletes it and doesn't give me back the time invested on my life. It's launch and its a bit buggy at the moment. NBD
Until that time, i will treat it as a game which is to be used for enjoyment and recreational use where I spend time with some friends and kill a couple hours a night and play a game that is still extremely PLAYABLE.
Xbox One | NA | AD
GM - OK LOL
Warden Stuff
Ex - Trials Core 1 Runner - Left and couldn't be happier0 -
raglau✭✭✭✭✭And if you didn't post this thread to try and make things better then it is pointless and doesn't belong here.
So where does it belong? Oh that's right, nowhere because there's no General Discussion forum...
So this is where people will post such things to try to make sure their experience is captured (which is exactly what most businesses want to do; capture feedback good and bad, most in fact spend a lot of money on doing it.)Edited by raglau on April 24, 2014 8:33PM0 -
Victor74✭✭✭The original poster has a valid point, and there isn't any use white washing over what has happened with the games launch. There are major technical issues ask anyone who has caught the dreaded kick fever. This persons story might be exceptional, but not by much. Given the severity I think they have earned the right to a rant without being picked at.
I guarantee that if this happened to any of you. That you would be equally irate. Don't even bother denying it. This game has had me on the edge more then a few times, and I only lost one or two days at a time due to bugs. Most assuredly not on my end of the connection. I can't imagine putting up with it for weeks. At some point I would have insisted upon a full refund, and I would have got it.
So yeah this poster seems totally justified. They should at least get their moneys worth in the form of a rant.
Nope, sorry.0 -
Victor74✭✭✭
So where does it belong? Oh that's right, nowhere because there's no General Discussion forum...
So this is where people will post such things to try to make sure their experience is captured (which is exactly what most businesses want to do; capture feedback good and bad, most in fact spend a lot of money on doing it.)
You're exactly right. This post does not belong anywhere.0 -
TalisThermon✭✭
Nope, sorry.
Do you even realise what you're posting makes you look like an absolute moronic child, right?
There are two simple sides to this debate. I can acknowledge some people are lucky and fortunate to play the game with no issues, and I am happy for them. Yet you can't acknowledge, for a large quantity of people, the game is broken and unplayable.
I'll reiterate my previous point, the game is finalised and released. Beta is over. YES games, ESPECIALLY MMO's, tend to have issues on launch, I appreciate that. But the game is literally broken for a lot of people, and its nothing to do with their router/computer. Its down to the game, its optimisation and Zenimax not addressing the issue.
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raglau✭✭✭✭✭You can of course selectively quote someone but it tends to make you look a tad of a fool. I am sure you are not, I am sure you're quite quick at times, but it will make you appear that way nonetheless.
You're exactly right. This post does not belong anywhere.
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starkerealm✭✭✭✭✭
✭✭✭✭✭
You're exactly right. This post does not belong anywhere.
Wait, this post... or, that is to say, your post, or the post you're quoting... or did you mean this post and... *brain implodes*1 -
Victor74✭✭✭You're post is called "I just unsubbed" Why is it called that? why is it in customer support? What point do you hope to get across? There isn't any debate. you're unsubbing. Full stop. I'm sorry your experience has been unenjoyable. Really I am. But you're wasting forum space with this type of post. So, once again, Goodbye.Edited by Victor74 on April 24, 2014 8:42PM0
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Hodorius✭✭✭Noone of you is interested in this but I tell you anyway!
Today morning I found out I ran out of milk!
Then I drunk my coffee without milk.
But on my way home from work I went to Lidl...Edited by Hodorius on April 24, 2014 8:42PM0 -
Varivox9✭✭✭I think that this post is more to bring attention to ZOS that they are getting a bad reputation for their customer service, and that they are losing people for it.1
http://www.youtube.com/watch?v=cWKNPbSvORE
This discussion has been closed.