Get prompted to authorize my machine but get no email with access code

Zielijiek

Bump!

Jess_Raylot

After being locked out of my account yesterday, no email codes etc-I followed the suggestion to turn off my computer, unplug router and all cords wait 15 minutes, plug everything back in, start up computer and log in with no issues. Not sure if they fixed this or if rebooting router/computer did it but it is working for me. Good luck all.

starlight07_ESO

same... grrrrr

foofighter5

and again...im waiting for the email and i wait forever...its so ridicilous what you guys at zentimax are doing with your costumers.

foofighter5

-

Macarena

Same here, and worse part is, when i wrote the code, diden't recognize it

Pur31ucK

same

taze222b14_ESO

Same here...

Jabadaw

I finally found a solution after working with ESO support. You have to uncheck the Remember Account Name check box before entering your password. As soon as we did that, my fiancé got an email with a code immediately.

Valkira

There plans on them fixing this?

cybersam

well... i'm not getting any emails... and support is ignoring me... for about a week now...
so... i decided to post this on every post i find about "Access Code" (no matter how old) till the support decides to do its work...

as an info...
i got such an email when i played on the beta...
as i didn't really have the time to do it earlier... i activated my account about a week ago... and wasn't able to login due to this problem...
so i already lost a week of my play time i already payed for (i did a pre-order on the digital emperial edition...)
so now i'm disappointed by the lack of support....
anyway...
have a nice day/evening/whatever

magistare64

May1st, getting the need to authorize machine, sending email, none shows up. Tried unchecking the remember username option also, still no email sent. 30 day free play is almost up, no fix, no subscription

Auric_ESO

I just ahd to auth my work computer today. Got the email within about a minute. So the system is working.

andyb16_ESO20

Emails will be working for some but I've not received any emails from elderscrolls to my registered email address since 17 April. I suspect they got spamblocked somewhere en route. We know their server was blacklisted, at least for a while.

It's also quite possible that the elderscrolls mailserver has itself blacklisted email addresses that were bouncing (because of the spam listing) and is not even actually sending to them.

Luckily I still have one PC authorised to access my account.

Jexie

Jabadaw wrote: »

I finally found a solution after working with ESO support. You have to uncheck the Remember Account Name check box before entering your password. As soon as we did that, my fiancé got an email with a code immediately.

Thanks for the tip! This worked for me, after a client restart.

KingLauren123

April 2014?????? WOW, Almost a YEAR later and same issues???? CANCEL MY ACCOUNT! YOU ARE A JOKE!!!!

EnjeruBitsu

Same here...I know my other e-mail account gets the authorization e-mail but, of course, it's not the one affiliated with my account.