How to fix your Login Information is Incorrect problem 6/04/2014

tRaB

Tss my problem was antyvirus who blocked signal out from my PC meybe in other players have the same thing...At least game working what a *** program.

Deli.Rion

I'm also getting this, despite I've let both eso.exe and the launcher through the firewall (Bitdefender) and I can login into my account - but not into the game. My acc info says my trial period is active, so what else's wrong?

ZOS_GaryA

Hey there Deli.Rion

The Welcome Back Weekend event ended today at 10:00AM EDT. As such, folks that only have Trial access on their accounts will not be able to log in.

Deli.Rion

Thank you for the heads-up, Gary.

millenium200

ZOS_GaryA wrote: »

Hey there Deli.Rion

The Welcome Back Weekend event ended today at 10:00AM EDT. As such, folks that only have Trial access on their accounts will not be able to log in.

@ZOS_GaryA: I bought Elder Scrolls Online over Steam and am attempting to login with my old beta account. Is it possible to login with that account or do I need to make a new account for the Steam download?

At the moment, I am getting the "Your Login Information is Incorrect." after starting the game through Steam and logging in with my old account.


EDIT: I believe I found out how to fix this by logging into my account on the website and using the code that Steam gave me to upgrade my account from Trial. I will update this later if it does not work.
EDIT #2: This did fix the problem.