Isn't the compensation too strong?

Foxhearted

well, time to install PTS after all

amig186

Sandoftime wrote: »

[snip]

The only people who are bitter and angry are a minority of selfish individuals who can't bear that the people affected by a serious issue will get some free cosmetics for their trouble.

[edited to remove quote]

Blood_again

Compensation is good in many ways.

Emotionally, it has many items to show that ZOS cares about players who were locked for ZOS's mistake.

From the loss/gain angle, it grants almost everything that a player might lose in the event due to the lock.
Almost because, well, I can't imagine delivering hundreds of purple boxes without technical problems
Also, I don't know how to compensate for missed guild raids etc. No way? Well, apologies and a big present then, which is done.

Why 16k endeavours? Because this way a player can afford any item from the endeavour shop. Like "we don't grant you a pet/mount (you might not like), help yourself".
People who don't want mounts and pets may get skins, furniture, even some potions or 4 exp scrolls if they might love that. It is a good way to compensate.
Meanwhile no item affects gameplay. It is compensation, not taking advantage.

From social engineering angle, some players who've never looked towards the crate content may be interested in it in the future after they spend their compensation. It is good for future sales.
Also, many people who envy this compensation (we can see these topics, yes) will add some social pressure to those players who are not amused after being suddenly locked. So making the compensation big enough to envy is a smart move.

OgnevkaFenella

What a bucket of crabs attitude. ZOS just set a precedent that they are willing to communicate and give good rewards when they mess up, and going forward we will be able to hold them to this standard they are setting today. This is better for YOU in case you suffer from a similar situation! Rejecting ZOS' generosity is very short-sighted and a display of selfishness. We need to be going out of our way to show the devs that their handling of this incident is correct, this will benefit literally everyone in the long run - us (we get neat rewards) and ZOS (they retain players better).

Zerodeeps

I’m all for compensation and good on ZOS for trying to make things right in this instance. Seriously, bravo!!!

But Seals represent real money and/or time to acquire.. As someone who’s spent thousands of dollars over the years supporting this developer and logging in religiously to earn Seals, this completely cheapens those now. There’s no way, even if I played 24 hours a day for a month straight, that I could “earn” a Radiant Apex — which means it isn’t something these players were deprived of and needing to make whole. It’s just a gift to a favored class of people above the rest of us. No need to sugarcoat that.

It’s not FOMO. I farmed 5/5 replicas on both my accounts. I know others can too (even though the RNG sucks). And I have more Radiant Apex mounts than I can shake a stick at.

But those weren’t “free” or given to me through a slight inconvenience. It took YEARS collecting Seals through gameplay or using real world MONEY (that could have been spent on other things). Giving them away to others for a 1-2 week inconvenience feels like a slap in the face to me.

Might as well give all these accounts the Planesbreaker mount and see if that cheapens it for anyone who worked for it.

TLDR: Good on ZOS for trying to make things right but there were better ways.

Laivine_Aldaron

Kim, there are people that are dying.gif

HazierBlue

No. I wasn't affected by the issue but I'm happy that those who were will receive this compensation.

Heelie

Zerodeeps wrote: »

I’m all for compensation and good on ZOS for trying to make things right in this instance. Seriously, bravo!!!

But Seals represent real money and/or time to acquire.. As someone who’s spent thousands of dollars over the years supporting this developer and logging in religiously to earn Seals, this completely cheapens those now. There’s no way, even if I played 24 hours a day for a month straight, that I could “earn” a Radiant Apex — which means it isn’t something these players were deprived of and needing to make whole. It’s just a gift to a favored class of people above the rest of us. No need to sugarcoat that.

It’s not FOMO. I farmed 5/5 replicas on both my accounts. I know others can too (even though the RNG sucks). And I have more Radiant Apex mounts than I can shake a stick at.

But those weren’t “free” or given to me through a slight inconvenience. It took YEARS collecting Seals through gameplay or using real world MONEY (that could have been spent on other things). Giving them away to others for a 1-2 week inconvenience feels like a slap in the face to me.

Might as well give all these accounts the Planesbreaker mount and see if that cheapens it for anyone who worked for it.

TLDR: Good on ZOS for trying to make things right but there were better ways.

Thank you for providing this copy pasta I will take great care of it

Dark_Lord_Kuro

16k is a lot. 6 month, maybe more, worth of seals.
PERSONNALY i would be happy with less than that if i was affected. Maybe because i dont value them as much as others as i got over 50k unused. I hope you guys get to play soon!

fernflower

May I ask what compensation was given to innocent players who were just unlucky enough to deconstruct their items at the wrong time, which were banned temporarily suspended for a 10+ days during the crafting event literally two months ago? Can't find anything but "please be patient"

ZOS_Kevin wrote: »

Currently, a very small number of accounts are subject to an investigation regarding the transmute crystals issue during the Crafter's Celebration. Those under investigation have been temporarily suspended during the investigation period and have been notified of this. Those impacted will be notified once the investigation is over and will receive further instruction. Please be patient as we work to conclude the investigation.

TechMaybeHic

How does what someone gets as compensation here affect me to where I should care? Are they using a portion of mine for theirs? Devaluing mine because they got more? Are things that are purchased with these in limited quantities where they will run out from these people buying them?

I don't think it's anything but pettiness

XxCaLxX

Compensation seems a little much at first but then I think if it were me locked out. I don’t think I’d be too pleased with the compensation tbh. What would I really be getting other than the seals? I know to some it’s more and to some it’s less but this far into event I imagine more ppl have already farmed the style pages than the ones that have not. Don’t get me wrong, 16k seals is a lot but personally I would want my 2-3m gold a day that I was missing from selling the mats from these boxes. I hope most are happy with the outcome I just don’t think I would be.

Renan

I've got all the style pages on the first weekend of event when i did over 50 hours of grind. So IDGAF about the style pages.
Endeavors, nice but i've alreaday have 30k on my account and i dont see anything good enough to spend it.
I just want play, i lost 2 days of Mindmender prog and still locked out

Compensation looks too strong for some, but for me it not even compensate the motifs i lost from the purple boxes.

if they give us gold you guys will be "OMG they receveid alot of gold, i spend my life, 20 years to get 10% of that gold"
If they give us crowns you guys will be "OMG, what about me? I spend real money to earn any croiwns, IS TOO MUCH!"

Anyway you guys will find a way to complain

LukosCreyden

Nah. 16k seals is a great gift that doesn't negatively affect other players.
Kinda wish I was on pc so I could get them too lol

Poss

Other_Name wrote: »

Some people are so envious over something that ultimately doesn't affect them.

I’m not envious. I’m just against compensation of any kind for incidents like this. It sets a precedent for all future complications. This is an MMO, a big one and things will break. It’s just the risk we take for playing a game like this.

The compensation here WAS too much. Yes the PTS testers do a fantastic job but let’s face it, they only test the new updates because ZoS refuse to spend some of that $2billion in profits on an actual QA team and prefer to rely on community volunteers to iron out kinks.

wilykcat

fernflower wrote: »

May I ask what compensation was given to innocent players who were just unlucky enough to deconstruct their items at the wrong time, which were banned temporarily suspended for a 10+ days during the crafting event literally two months ago? Can't find anything but "please be patient"

ZOS_Kevin wrote: »

Currently, a very small number of accounts are subject to an investigation regarding the transmute crystals issue during the Crafter's Celebration. Those under investigation have been temporarily suspended during the investigation period and have been notified of this. Those impacted will be notified once the investigation is over and will receive further instruction. Please be patient as we work to conclude the investigation.

Yeah, I'm now starting to think this whole compensation thing isnt really making sense along with its a bit of an overreaction. I do know one reason behind it is more so for marketing purposes to keep a good image.

I guess Zenimax also got tired of the large amount of complaints received from a small portion of the playerbase, so they decided to reward them with 16k endeavors and lots of other stuff. It sets a bad precedent. I hope in the future they give out less compensation.

Zerodeeps

I would have rather have seen them given millions of gold, boxes, mats out the a%$, etc. too. I love the guaranteed replicas, confetti, mount, tickets, all that. I just hate hypocrisy.

The real copy pasta is "players being given anything does not hurt you in any way, so stop crying about it, just be happy on their behalf." I can be happy and still call things the way I see them. There's a system in place already. People have been playing by those rules with their effort and their real life money. It would be the same if they gave them the Godslayer mount; I'd think that was wrong too. Because those aren't the rules we've been playing by.

But hey, I don't see people caring about the poor schlub that will do geysers all event long and never get his/her staff. I don't see people clamoring for everyone to get the same 16k Seals so we're all equal. Because then some people wouldn't get ahead... even though how would someone getting something affect you, right?

Daoin

i was not effected, 16k seals is way too much, but even if i was effected i would not be happy with the compensation for being locked out of my account and with a choice of lock out or seals i'd keep my account open ^^

wazzz56

Nah, is what it is....other people's ability to get some cosmetics as compensation for this has zero impact on me or my game play. I hope they get the shiniest of shiny things .....

Daoin

some people ran this event tirelessly until now and did not get all the event style pages, they could also not really do much in eso except that ridiculous grind for them with a silly drop rate thats far too low.... and look...those are on the list too. 8 k and the rest i may be understanding with as it is compensation but 16k is as silly as the drop rate for others and effort people had to do to get them. but im pretty sure if you asked the players that worked for them if they would rather take a week out in eso for that reward or do the grind again for just the style pages alot would just take the brake willingly

Amottica

I think it is easy to suggest a smaller reward when one has not had their account locked. Heck, for some this has affected them on their days off.

Daoin

well you right its only easy for me personally because my account was not effected and even that reward would not be enough for getting my account shut down but im just looking at the bigger picture how i see it in game. besides if i had a week+ off eso im not sure i would not be offline for months again, seems when i do take breaks from eso i dont really want to return until...well...i do for whatever reason

CyberDiva

If your account was not locked out.... You have zero to complain about concerning the account lock-out compensation. This does not affect you in any way.

As someone whose account was locked out and also experienced an issue where her temporary code to get back onto the PTS did not show up until the morning after everyone else's due to mail server issues she then had to spend time to go fix instead of logging into the PTS right away...

As someone who was streaming the PTS not for money but to HELP others understand scribing and the other new stuff coming to the game... To write guides and to help dispel the bad information out there (such as the "save your soul gems" rumor)....

The things being given to those of us affected are just right. I no longer have to stress about trying to get those bloody hard-to-get replica pages while trying to play catch-up with PTS stuff for my website -- a site I am the only editor on. I know that when my account is restored I will still have a few days of the event during which I can earn tickets to get some other things like Indrik Berries or even the Molag Ball pet (which is freaking awesome, by the way). I know that despite the pressure to get my guides written quickly and efficiently, everything has worked out in the end. I know now that ZOS has recognized that this was a very serious oops and will make it right.

Thank you ZeniMax. Thank you for the communications. Thank you for the compensation. Thank you for showing that this was a big Oops and you are making it right. It is appreciated.

Hailan

wilykcat wrote: »

TDVM wrote: »

Their statement:


I agree with the rest, with the exception of 16k thousand Seals of Endeavor, don't you think that 16k is a lot? considering that the players have only been in the bathhouse for a few days and how long does it take to collect such an amount? Why not change this number to 8k? What do you think about this?

Participation rewards for this? Noted.

I very much agree with your statement on this. Players who were locked out of their account for only 2 days get all this free stuff including a huge amount of seals of endeavors. This isn't really fair to the rest of the players who never were locked out of their accounts. For a player who didn't get affected, it will take him/her many months of daily grinding to get 16k seals of endeavors.

I also agree that the amount should be lowered to 8k as well.

An ongoing trend is, its always a few players who overly complain about something that's temporary (such as not being able to play the game for 2 days). Then they make demands to get all this free stuff along with additional changes. Later they realize that complaining does get them everything they want, so they will keep on doing it. Which will eventually end up going downhill.

When the PC/NA server went down a few days ago, I was at work. The other maintenance was on my day off. I decided to go outside, embrace nature, and enjoy the nice warm springtime weather. Then my frustration disappeared and later everything turned out alright.

It’s longer than 2 days my friend. We’re now in the 4th day of being unable to play with no update as of this comment’s posting as to when we’ll have our accounts back.

Grizzbeorn

Zerodeeps wrote: »

As someone who’s spent thousands of dollars over the years supporting this developer and logging in religiously to earn Seals, this completely cheapens those now.

No, it does not.

CyberDiva

Hailan wrote: »

It’s longer than 2 days my friend. We’re now in the 4th day of being unable to play with no update as of this comment’s posting as to when we’ll have our accounts back.

We do know it is end of the week at least. They have communicated that. We just do not know anything beyond that. Unfortunately. Then again, they may not know the exact details yet either, and may still be assessing the scope of what needs to be done during the downtime. So it is understandable, at the least.

Luke_Flamesword

Geez, some people only see that seals and nothing more.

We were locked against our will for game which we paid. No one asked me if I wanted to be banned for week. It just happened. It was annoying, stressfull, I can't play game, I can't participate in event, I loose tons of gold, I can't relax with eso after stressfull week in work and there is many other things. I planned to do some housing this week, I really was in mood to create some things but I just can't. Cosmetics are nice, but to be honest - I just want to play and I can't, it's not my a choice.

We still waiting for more information. I's already friday and there is big chance that we will waiting for next week, so it can be full week or even more.

I already farmed all style pages so I already spent many, many hours on this grind (like many other players). Also don't forget that this week are special Endavours and we loosing hundreds of them, for full week it will be probably even more than 1k. So this 16k is a bit less, but of course still quite a lot. There is also loose in reward boxes, daily writs - personally I will loose something like 2-3 million of gold from this lockdown. It's one of best events to earn really a lot of gold and I missing this.

But some of you don't see this. You see only this 16k Seals, but this is not for free and not only for one week of ban, but also all negative consequences of this ban.

And one more thing for all complainers - it didn't happened to you this time, but it may happen in future. Just think about it on which side you are and what it is in your interest. If you really want to compensations in form of xp scrolls and torchbug pets, than I wish it for you if somedaym when something like this will happen again...

And if we talking about style pages from event - maybe ZOS at this point should sent them to everyone, because this grind was ridiculous from the beginning., but then of course there will be hate from players who already grinded them for 10000 hours and they will be pissed

Daoin

16 k endevours and all style pages is an insult to people that dont even play PTS anyway. i personally dont feel insulted and i am happy for those that get that but thats what it is. i was saying i could maybe undestand 8k ealier but now im think no endevours and just the pages may just about pass

Imperial_Archmage

amig186 wrote: »

Sandoftime wrote: »

[snip]

The only people who are bitter and angry are a minority of selfish individuals who can't bear that the people affected by a serious issue will get some free cosmetics for their trouble.

[edited to remove quote]

No, almost everyone is bitter and aggrieved there is just a minority who are vocal about it and the rest are too polite to say something publicly. And the reason for the grievance isn’t necessarily born out of pettiness but rather the absolutely ridiculous amount of grinding that this package represents. And I don’t just mean the style pages. Grinding out those endeavors normally would take half a year and more. If the game wasn’t purposefully structured this way no one would be upset. That’s the real issue at play here.

sleepy_worm

wilykcat wrote: »

I guess Zenimax also got tired of the large amount of complaints received from a small portion of the playerbase, so they decided to reward them with 16k endeavors and lots of other stuff. It sets a bad precedent. I hope in the future they give out less compensation.

I disagree. I think it sets a good precedent.