Medgirlpts_ESO wrote: »I can just about make a book from all these posts. Hmm hardcover or paperback. Decisions.
Robert.Graham18rwb17_ESO wrote: »ZOS_JessicaFolsom wrote: »We just posted the more detailed explanation mentioned earlier this morning. Here's what it says.ZOS_JessicaFolsom wrote: »Last night a few North American users reported inventory-related issues with their character account, such as seeing additional inventory items appear, or seeing items that were not earned through gameplay. We've identified and fixed the problem, but the issue necessitated some downtime overnight for the North American megaserver. This problem has not manifested on the European server, so it continues to run as normal. The fix will be implemented as soon as all required pre-testing is complete this morning.
We were already planning to push a new game build to both servers this morning, and we will continue to work towards this. Stay tuned for complete patch note shortly. In addition to this aforementioned priority fix, we are also working quickly to restore our 'send in-game mail' functionality, some content blocking fixes that are preventing some users from finishing quests, and a few other tweaks. Our goal is to have all of these fixes initiated later this morning, eastern US time.
We will update this post as soon as we have an exact timeline for the service to be restored.
http://forums.elderscrollsonline.com/discussion/64824/eso-north-american-megaserver-downtime-4-1-to-4-2?new=1
The question on everybody's mind:
Can we get a rough ballpark ETA? Because you ladies and gentleman have been dangling a carrot in front of us.
That's why people are agitated. Some of us have been here almost 8 hours waiting around, and seeing "Soon(tm)" messages.
If someone had told us 8 hours ago "We'll be down for a while, please check in in the morning" I would have gone to sleep.
Sarenia is 100% right here, your posts make it sound Jessica like you guys knew it was not coming back on until day time US, so why not just say that... if your not going to be testing until pre-testing is complete this morning' then the french CSR should have gone 'US server has borked itself won't be fixed until teams can work on it in the morning'. people would have gone and done other things.. not that the thread hasn't been a bad thing.. But there is something called Communication, you guys have ballsed it up big time here.. and it's fine to go but it's only early start etc however it was and IS through Prime Time Australia and New Zealand and Eastern Asia region, letting us know that we aren't gonna get any game time rather then stringing us on with 2 hour copy and paste notes is a better idea..
Matt should know from his DAOC days that communicating with the Community and being upfront about mistakes is better then trying to hide them, the community will understand 99% of the time if you tell us the TRUTH, but if you string us along and treat us like idiots who don't deserve to be told what is going on with something we are paying for.. than expect people to start ranting and being rather rude... Matt's old team at Mythic had communication down pat, we KNEW what was going on through the Hearld you had updates on the hour etc.. this entire thing has just been.. well bad.
-Weldien Phoenix.
Guild Leader Warriors Blood.
DarkInvictus wrote: »ahonma_ESO wrote: »Can you imagine trying to snuggle with an Argonian?
Yet another reason to rid Tamriel of their scaly scourge.
Some like it rough?Robert.Graham18rwb17_ESO wrote: »What Jessica woke up to
Why do we Aussies and the Kiwi's always cop the brunt of these things.. So true..
US game producers just hate us... its cause we share time zones with the rest of asia
They're probably just jealous of Hugh Jackman's and Chris Hemsworth's chiseled abs and seek to punish their country in any way they can.
bjeardoeb14_ESO wrote: »
My excuse wasn't even Launch in this. In fact I don't think I've really mentioned launch at all in my comment.
Because the megaserver comes back up?
DarkInvictus wrote: »ahonma_ESO wrote: »Can you imagine trying to snuggle with an Argonian?
Yet another reason to rid Tamriel of their scaly scourge.
Some like it rough?Robert.Graham18rwb17_ESO wrote: »What Jessica woke up to
Why do we Aussies and the Kiwi's always cop the brunt of these things.. So true..
US game producers just hate us... its cause we share time zones with the rest of asia
They're probably just jealous of Hugh Jackman's and Chris Hemsworth's chiseled abs and seek to punish their country in any way they can.
I would like to lovingly tap the server on the chin and do a magic dance that will fix everything like this guy.