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So whatever happened to that Q&A?

  • Ksariyu
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    The funniest part about this is pretty much nobody is expecting anything worthwhile from this QA. We're all just waiting to see if they'll actually follow through on anything they say they'll do.
  • wolfie1.0.
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    Since ZOS has posted the next dlc information it's either going to be included with that, or its not happening. I guess we will see.

    The new pts will be interesting.
  • Ghaleb
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    I expect this thread to be closed due to derailment sooner than us having a Q&A.

  • TheGreatBlackBear
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    Ghaleb wrote: »
    I expect this thread to be closed due to derailment sooner than us having a Q&A.

    At this point we're just farming reactions.
  • GreatGildersleeve
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    Wolfkeks wrote: »
    We're getting a sneak peak at U36 this Friday so maybe we get a Q&A then? Though tbf it is quite late now 🤔

    Nobody from the combat team will be there so don’t expect much detail.

    The Q&A is m.i.a.
    Edited by GreatGildersleeve on September 12, 2022 3:11PM
  • Jaraal
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    Wolfkeks wrote: »
    We're getting a sneak peak at U36 this Friday so maybe we get a Q&A then? Though tbf it is quite late now 🤔

    Nobody from the combat team will be there so don’t expect much detail.

    The Q&A is m.i.a.

    If they wait it out long enough they can say "We're working on a brief Q&A for Update 36" and create an entirely new limboland, while leaving the promised (but never delivered) U35 Q&A in the past.

    The strategy seems quite clear.
  • Ghaleb
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    I think the answer is obvious meanwhile. This is also the reason why I mostly stopped to engage with U35 related threads. What’s the purpose?

    I meanwhile told some former guild mates from a different game that starting ESO doesn’t make sense as they are endgame-oriented and now they go back to Division 2, despite their heavy dislike for Ubisoft and the state of that franchise.

    5 peoples less paying for subs, buying crowns and crates and working as multiplier for the game.

    I assume others had similar chats as well. So congrats to ZoS for improving their baseline I guess?

    But considering the threads in the last week on people spending thousands of dollars on stuff, I think it is either way better for everyone who enjoys endgame or harder content to say farewell to the game as the current dev team is pretty clear that they don’t want us around.
  • deejayvee
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    Wolfkeks wrote: »
    We're getting a sneak peak at U36 this Friday so maybe we get a Q&A then? Though tbf it is quite late now 🤔

    Nobody from the combat team will be there so don’t expect much detail.

    Comments should be gold, though. I bet the moderators will be busy!

    PC - NA
  • spartaxoxo
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    Jaraal wrote: »
    Wolfkeks wrote: »
    We're getting a sneak peak at U36 this Friday so maybe we get a Q&A then? Though tbf it is quite late now 🤔

    Nobody from the combat team will be there so don’t expect much detail.

    The Q&A is m.i.a.

    If they wait it out long enough they can say "We're working on a brief Q&A for Update 36" and create an entirely new limboland, while leaving the promised (but never delivered) U35 Q&A in the past.

    The strategy seems quite clear.

    Yeah. At this point I don't think it's gonna happen. It was still possible prior to console launch but not anymore. They just at least admit it's been scrapped.
  • ApoAlaia
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    Must not dwell on U35.

    Gotta get excited for U36.

    /s
    Edited by ApoAlaia on September 15, 2022 3:17PM
  • ForumBully
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    ApoAlaia wrote: »
    Must not dwell on U35.

    Gotta get excited for U36.

    I'm trying to remember what it was like to be excited for an update...
  • VaranisArano
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    Here was the latest update: https://forums.elderscrollsonline.com/en/discussion/617413/eso-live-september-16-at-2-30pm-edt-firesong-update-36-preview
    ZOS_Kevin wrote: »
    casparian The livestream will be about exactly what was mentioned in the article. It will specifically focus on U36 and Firesong.

    As for the Q&A, no new updates beyond what we have shared during the PTS cycle and live patch notes. We'll update if there is any additional information to share regarding the Q&A.

    (Sorry, I posted this to the other Q&A thread, but missed this one. I do wish that the Community Team would consider posting their comments to relevant threads when they make an update on an unrelated thread. But I suppose that's one reason why they close duplicates, so they know which one is active.)
    Edited by VaranisArano on September 15, 2022 3:00PM
  • Ragnarok0130
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    ApoAlaia wrote: »
    Must not dwell on U35.

    Gotta get excited for U36.

    /s

    As long as that “U36 excitement” doesn’t include “knee jerk reactions” ;)
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    I do wish that the Community Team would consider posting their comments to relevant threads when they make an update on an unrelated thread. But I suppose that's one reason why they close duplicates, so they know which one is active.)

    Just wanted to note that we try to do this when possible. Sometimes we see a question and just answer it right there.

    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Jaraal
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    ApoAlaia wrote: »
    Must not dwell on U35.

    Gotta get excited for U36.

    /s

    As long as that “U36 excitement” doesn’t include “knee jerk reactions” ;)

    We should "experience the actual changes before guessing and going off the deep end."

    But really.... why wait six weeks to go off the deep end? Waiting does nothing but prolong the misery. And could you imagine the reaction if the Week One changes went to Live? Oy.


    Edited by Jaraal on September 15, 2022 7:50PM
  • Ragnarok0130
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    Jaraal wrote: »
    ApoAlaia wrote: »
    Must not dwell on U35.

    Gotta get excited for U36.

    /s

    As long as that “U36 excitement” doesn’t include “knee jerk reactions” ;)

    We should "experience the actual changes before guessing and going off the deep end."

    But really.... why wait six weeks to go off the deep end? Waiting does nothing but prolong the misery. And could you imagine the reaction if the Week One changes went to Live? Oy.


    I generally agree, however with U35 we all knew what the patch notes would lead to based upon 8 years of ESO experience. So those were not really "knee jerk reactions" but informed assumptions based on actual experiential data since Beta. Did some people climb aboard the hate train...naturally this is gaming but the people who raised the concerns were "in the know" from the level of play they engage in and their in depth knowledge of ESO and its systems.

    If the week one changes went live I can't even imagine the current level of in game a carnage so we're lucky there were some tweaks to the PTS. I didn't expect anything out of the live stream today but I'm still salty there was no addressing what U35 actually did, the community outcry, or the ongoing negative effects on the end game and PVE communities stemming directly from U35. We also have ZERO information on the U35 Q&A that was promised. At this point I'm sharpening my pitchfork and making my torches since I've lost trust in this combat team.
  • Elsonso
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    We also have ZERO information on the U35 Q&A that was promised. At this point I'm sharpening my pitchfork and making my torches since I've lost trust in this combat team.

    To address the first part of that, I don't expect that we will ever see the Q&A. I suspect the plan of record is to expect that the players will move on and forget it, so they won't have to do a thing. It is one way to deal with "dissent amongst the ranks". Out stubborn them. :smile:

    As for the second part... ineffective. :expressionless:
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Ghaleb
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    I expect threads regarding the Q&A to be closed soon with remarks to not dig up zombie-threads…

    But I still remain very curious regarding the Q&A or more preferably, the vision they have, which would explain the off-the-charts nerfs which totally contradicted their mission statement.

    Open question is, if ZOS wants to cement their reputation of disregarding their player base or, if they more want to become lime ffxiv regarding communication.

    @ZOS_Kevin and @ZOS_GinaBruno: Is there an update on the promised Q&A? And if it is not ready, is there an update on the mentioned vision? And if there are no updates to both available, is there a timeline as of when the players can expect one?
  • SpacemanSpiff1
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    i'm sure they havent forgotten.
  • FluffWit
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    ZOS_Kevin wrote: »
    I do wish that the Community Team would consider posting their comments to relevant threads when they make an update on an unrelated thread. But I suppose that's one reason why they close duplicates, so they know which one is active.)

    Just wanted to note that we try to do this when possible. Sometimes we see a question and just answer it right there.

    From what I can see this is your follow up to the post you made 29 days ago saying this was still happening?

    When is this happening?
  • FlopsyPrince
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    ZOS_Kevin wrote: »
    We are still working on this. It was not missed. We are making sure we work to address core issues overall. We'll have more info on this soon.

    I hope you like your job!
    FluffWit wrote: »
    ZOS_Kevin wrote: »
    I do wish that the Community Team would consider posting their comments to relevant threads when they make an update on an unrelated thread. But I suppose that's one reason why they close duplicates, so they know which one is active.)

    Just wanted to note that we try to do this when possible. Sometimes we see a question and just answer it right there.

    From what I can see this is your follow up to the post you made 29 days ago saying this was still happening?

    When is this happening?

    I wouldn't want his job at all, but I am leaning on the "won't happen" side of things now!
    PC
    PS4/PS5
  • Tandor
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    There was no meaningful communication on AwA, there won't be on this.
  • spartaxoxo
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    Tandor wrote: »
    There was no meaningful communication on AwA, there won't be on this.

    They did explain why AWA happened, and why they weren't going to make it optional. And their Q&A actually addressed some common feedback.

    https://forums.elderscrollsonline.com/en/discussion/598865/account-wide-achievements-q-a

    Meanwhile, there has actually been very little meaningful communication about the Update 35 Q&A. Because the most important information (whether it's canceled, and if isn't a ballpark on when it will happen) was never told to us. My guess is because they don't see the point when people aren't going to like what they hear. The playerbase isn't actually going to give them credit for communicating bad news, so why bother.

    I don't believe this Q&A is ever gonna happen at this point. And I don't believe they are going to announce the cancellation. And after I saw so many posts claiming AWA and Update 35 did not have communication, just because the community didn't like the answers they were given, I no longer blame them. I used to think it was better to communicate bad news than silence because I've seen it work in the past, but with this game, I actually understand the desire to let people just get the negativity out their system without constant bad news updates.
    Edited by spartaxoxo on September 21, 2022 7:42PM
  • Jaraal
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    spartaxoxo wrote: »
    Tandor wrote: »
    There was no meaningful communication on AwA, there won't be on this.

    They did explain why AWA happened, and why they weren't going to make it optional. And their Q&A actually addressed some common feedback.

    https://forums.elderscrollsonline.com/en/discussion/598865/account-wide-achievements-q-a

    Meanwhile, there has actually been very little meaningful communication about the Update 35 Q&A. Because the most important information (whether it's canceled, and if isn't a ballpark on when it will happen) was never told to us. My guess is because they don't see the point when people aren't going to like what they hear. The playerbase isn't actually going to give them credit for communicating bad news, so why bother.

    I don't believe this Q&A is ever gonna happen at this point. And I don't believe they are going to announce the cancellation. And after I saw so many posts claiming AWA and Update 35 did not have communication, just because the community didn't like the answers they were given, I no longer blame them. I used to think it was better to communicate bad news than silence because I've seen it work in the past, but with this game, I actually understand the desire to let people just get the negativity out their system without constant bad news updates.

    The difference between AWA and U35 is they did what they said they were going to do.

    Management asks for trust, and then they go out and prove that none should be earned.
  • spartaxoxo
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    Jaraal wrote: »
    spartaxoxo wrote: »
    Tandor wrote: »
    There was no meaningful communication on AwA, there won't be on this.

    They did explain why AWA happened, and why they weren't going to make it optional. And their Q&A actually addressed some common feedback.

    https://forums.elderscrollsonline.com/en/discussion/598865/account-wide-achievements-q-a

    Meanwhile, there has actually been very little meaningful communication about the Update 35 Q&A. Because the most important information (whether it's canceled, and if isn't a ballpark on when it will happen) was never told to us. My guess is because they don't see the point when people aren't going to like what they hear. The playerbase isn't actually going to give them credit for communicating bad news, so why bother.

    I don't believe this Q&A is ever gonna happen at this point. And I don't believe they are going to announce the cancellation. And after I saw so many posts claiming AWA and Update 35 did not have communication, just because the community didn't like the answers they were given, I no longer blame them. I used to think it was better to communicate bad news than silence because I've seen it work in the past, but with this game, I actually understand the desire to let people just get the negativity out their system without constant bad news updates.

    The difference between AWA and U35 is they did what they said they were going to do.

    Management asks for trust, and then they go out and prove that none should be earned.

    I mean, apart from the Q&A, they did put in an effort to do what they said they were going to do. Their update was simply a failure, but that's not the same thing as not trying. I will see how they change things going forward, U36 doesn't give me much hope.
    Edited by spartaxoxo on September 21, 2022 7:48PM
  • Jaraal
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    spartaxoxo wrote: »
    Jaraal wrote: »
    spartaxoxo wrote: »
    Tandor wrote: »
    There was no meaningful communication on AwA, there won't be on this.

    They did explain why AWA happened, and why they weren't going to make it optional. And their Q&A actually addressed some common feedback.

    https://forums.elderscrollsonline.com/en/discussion/598865/account-wide-achievements-q-a

    Meanwhile, there has actually been very little meaningful communication about the Update 35 Q&A. Because the most important information (whether it's canceled, and if isn't a ballpark on when it will happen) was never told to us. My guess is because they don't see the point when people aren't going to like what they hear. The playerbase isn't actually going to give them credit for communicating bad news, so why bother.

    I don't believe this Q&A is ever gonna happen at this point. And I don't believe they are going to announce the cancellation. And after I saw so many posts claiming AWA and Update 35 did not have communication, just because the community didn't like the answers they were given, I no longer blame them. I used to think it was better to communicate bad news than silence because I've seen it work in the past, but with this game, I actually understand the desire to let people just get the negativity out their system without constant bad news updates.

    The difference between AWA and U35 is they did what they said they were going to do.

    Management asks for trust, and then they go out and prove that none should be earned.

    I mean, apart from the Q&A, they did put in an effort to do what they said they were going to do. Their update was simply a failure, but that's not the same thing as not trying. I will see how they change things going forward, U36 doesn't give me much hope.

    They said they were going to release a Q&A. They did not. Simple as that. That's what this thread is about. But to your point, they did not actually do what they said in regards to U35. They said they were going to increase accessibility and close the skill gap, when in fact what happened was the exact opposite.


    Edited by Jaraal on September 21, 2022 7:54PM
  • spartaxoxo
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    Jaraal wrote: »
    spartaxoxo wrote: »
    Jaraal wrote: »
    spartaxoxo wrote: »
    Tandor wrote: »
    There was no meaningful communication on AwA, there won't be on this.

    They did explain why AWA happened, and why they weren't going to make it optional. And their Q&A actually addressed some common feedback.

    https://forums.elderscrollsonline.com/en/discussion/598865/account-wide-achievements-q-a

    Meanwhile, there has actually been very little meaningful communication about the Update 35 Q&A. Because the most important information (whether it's canceled, and if isn't a ballpark on when it will happen) was never told to us. My guess is because they don't see the point when people aren't going to like what they hear. The playerbase isn't actually going to give them credit for communicating bad news, so why bother.

    I don't believe this Q&A is ever gonna happen at this point. And I don't believe they are going to announce the cancellation. And after I saw so many posts claiming AWA and Update 35 did not have communication, just because the community didn't like the answers they were given, I no longer blame them. I used to think it was better to communicate bad news than silence because I've seen it work in the past, but with this game, I actually understand the desire to let people just get the negativity out their system without constant bad news updates.

    The difference between AWA and U35 is they did what they said they were going to do.

    Management asks for trust, and then they go out and prove that none should be earned.

    I mean, apart from the Q&A, they did put in an effort to do what they said they were going to do. Their update was simply a failure, but that's not the same thing as not trying. I will see how they change things going forward, U36 doesn't give me much hope.

    They said they were going to release a Q&A. They did not. Simple as that.

    That's why I said "apart from the Q&A" in the post.

    ETA
    Jaraal wrote: »
    The merits of U35 itself is for one of 100 other threads.

    Yes, that's why I didn't go into detail. I am just simply stating they did fail in those goals, but they released a lot of communication as to what they were thinking when making it. People claimed that feedback did not exist. They still say the same thing about AWA. In both cases, this is because the playerbase treats bad news as zero news. So, they probably just aren't going to keep delivering any more bad news about U35 and are just moving it along to U36. I think they canceled it and aren't telling us because they don't see a point in it.
    Edited by spartaxoxo on September 21, 2022 7:55PM
  • Jaraal
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    spartaxoxo wrote: »
    I think they canceled it and aren't telling us because they don't see a point in it.

    Well if they don't see a point in developing trust or the value of honesty and following through on your word, then it's not a good sign for the future of the game.

    What if I told you I was going to do something for you, but then never did and never gave you a reason why? Would your opinion of me get better, or worse? And what if I told 10,000,000 people I was going to do something for them, but failed to deliver? Should I expect my reputation to get better, or worse?



    Edited by Jaraal on September 21, 2022 8:03PM
  • Elsonso
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    spartaxoxo wrote: »
    after I saw so many posts claiming AWA and Update 35 did not have communication, just because the community didn't like the answers they were given, I no longer blame them. I used to think it was better to communicate bad news than silence because I've seen it work in the past, but with this game, I actually understand the desire to let people just get the negativity out their system without constant bad news updates.

    Silence is not necessarily a healthy response.

    Yes, I think a lot of people do have a "they didn't say what I wanted to hear" perception, but then ZOS didn't really communicate very well, either. They talk about it a lot more than they act on it.

    If that is how they roll, that is how they roll, but that doesn't make it right, nor does it make it the fault of the players.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • spartaxoxo
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    Jaraal wrote: »
    spartaxoxo wrote: »
    I think they canceled it and aren't telling us because they don't see a point in it.

    Well if they don't see a point in developing trust or the value of honesty and following through on your word, then it's not a good sign for the future of the game.

    What if I told you I was going to do something for you, but then never did and never gave you a reason why? Would your opinion of me get better, or worse? And what if I told 10,000,000 people I was going to do something for them, but failed to deliver? Should I expect my reputation to get better, or worse?

    I don't think their reputation is gonna get much lower, when the perception is already that they never communicate.
    Elsonso wrote: »
    Yes, I think a lot of people do have a "they didn't say what I wanted to hear" perception, but then ZOS didn't really communicate very well, either. They talk about it a lot more than they act on it.

    If that is how they roll, that is how they roll, but that doesn't make it right, nor does it make it the fault of the players.

    I mean, AWA's communication was pretty thorough. Until this Q&A fell through, so was Update 35. We know why they made the changes they made, what they hoped to accomplish, why it failed (conflicting goals during development), etc. Many of the most controversial changes like the jabs change had extensive communication as to what they wanted to do, like we know they changed the animation to match the changes they made to the skill to make the skill easier to weave with.

    Silence isn't a healthy response. But they are also human beings.
    Edited by spartaxoxo on September 21, 2022 8:13PM
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