Balreth Bugged- Cannot Contain Spirit After killing Balreth

Azyurel

matteofontana2010b16_ESO wrote: »

k after 20m of trying i've finally make it work, it's like someone says, THE NPC MUST NEED IN COMBAT when u kill Balreth, at some point the npc don't fight anymore, even if he's hitten, at that point i've let the npc take the aggro of Balreth (by killing myself on the lava) then i go out fo the istance and rejoin it (without reset) at this point the npc was fighting balreth, i've nuke it and it's work, hope this can help othere people on this issue

Tried this and unfortunately it did not work for me. As soon as Balreth died the NPC ran to the center of the room and phased out and so did balreth's spirit.

matteofontana2010b16_ESO

Azyurel wrote: »

Tried this and unfortunately it did not work for me. As soon as Balreth died the NPC ran to the center of the room and phased out and so did balreth's spirit.

are u sure the npc was actually attacking belreth when u kill him? cause i think if u take too long he go to bug again

ZOS_GinaBruno

Everyone, thanks so much for your patience and giving us all the additional information. We identified an issue with our GM tools, and they are currently being fixed. We'll let you know when you should try to request GM assistance with this quest once again.

Jahoel

Confirmed work-around: Burn him quickly, as others have said. Take a group.

Thralgaf

Its not just Balreth. Ragebinder has issues as well. There is no clicky to summon the elemental. Loggign out and in and out and in and out and in and out and in isn't working.

dsaras

I killed him maybe 5 times and i managed to achieve that npc would be still active last time. Result is still the same

roboninja

So I tried /help to see if they could help me, but then I tried to alt+tab out while waiting for a rep...of course this closes the help window. Using alt as a primary key for the game...not the brightest idea.
EDIT: And the next time in the help queue the game disconnects me due to inactivity...seriously?

Azyurel

matteofontana2010b16_ESO wrote: »

Azyurel wrote: »

Tried this and unfortunately it did not work for me. As soon as Balreth died the NPC ran to the center of the room and phased out and so did balreth's spirit.

are u sure the npc was actually attacking belreth when u kill him? cause i think if u take too long he go to bug again

Waiting for it to reset and I am going to try again.

JuniorJack

I cant continue the quest either... Killed Balreth and can't contain his spirit, tried to abandon quest and kill him again. Still nothing happens, hope its fixed soon

Crayten

Draxinusom wrote: »

matteofontana2010b16_ESO wrote: »

k after 20m of trying i've finally make it work, it's like someone says, THE NPC MUST NEED IN COMBAT when u kill Balreth, at some point the npc don't fight anymore, even if he's hitten, at that point i've let the npc take the aggro of Balreth (by killing myself on the lava) then i go out fo the istance and rejoin it (without reset) at this point the npc was fighting balreth, i've nuke it and it's work, hope this can help othere people on this issue

Indeed, the core issue is that for some reason Garyn stops attacking Balreth. If that happens it will bug out. You need either kill Balreth before Garyn becomes inactive, or use that trick above.

When Balreth dies, Garyn must be in combat and actively fighting Balreth or it fails!

Grouping (and having a group's DPS) may help here.

Can confirm that it worked

Knaxia

Crayten wrote: »

Draxinusom wrote: »

matteofontana2010b16_ESO wrote: »

k after 20m of trying i've finally make it work, it's like someone says, THE NPC MUST NEED IN COMBAT when u kill Balreth, at some point the npc don't fight anymore, even if he's hitten, at that point i've let the npc take the aggro of Balreth (by killing myself on the lava) then i go out fo the istance and rejoin it (without reset) at this point the npc was fighting balreth, i've nuke it and it's work, hope this can help othere people on this issue

Indeed, the core issue is that for some reason Garyn stops attacking Balreth. If that happens it will bug out. You need either kill Balreth before Garyn becomes inactive, or use that trick above.

When Balreth dies, Garyn must be in combat and actively fighting Balreth or it fails!

Grouping (and having a group's DPS) may help here.

Can confirm that it worked

Each and every single time he resets and I let him attack, as soon as I attack, not even a second after, he completely stops doing anything, even zoning out and back in , he sits there taking hits. at some point he kept attacking, 10 seconds later he stopped attacking (but Balreth was still acting like he was getting hit by him). So I went ahead and killed him and nope, still ran to a random spot, said to touch the prison but he vanished and nothing to do (3rd time so far...) I tried everything said on this page and still can't do it.

EDIT: finally, when it was looking like he was attacking, I logged out, went back in and he was fighting, finally took him down while the NPC was attacking and completed it.. That took a while...

Rifraff_ESO

GM email: "abandon quest while they look into the issue"

Beaverchief

So i found a possible short term fix. after trying all above avenues i became discouraged and watched the office on my 2nd monitor for a few minutes. when i looked back to the game monitor i saw i was dead and balreth had re spawned. if you stand around in the instance for a few he should re spawn.

just defeated him, keep in mind you will not have the ability to use the talisman to stun him so the fight will be a bit longer other than that it worked the spirit appeared the npcs showed up.

Pinnique

What class were you playing? Sorc
What abilities were you using? Venom Arrow / Crystal Fragment I / Encase IV / Volley II
What was your strategy for defeating Balreth? Stunning him as he left the lava, then stunning him right before he got to the lava again. Ignored his add. Rinse and repeat.
Any specific details about how you fought him, or anything that seemed odd during the fight? Only one add would spawn, period.

kirrasha

Tried to duo this. First time, it bugged.
Abandoned the quest, and redid it again. But apparantly the quest instance dont reset, when you abandon it. So we came right back into the bugged "contain the spirit" thing.

Trying to 3 man it now, but we gotta wait until it resets...

Well, we tried to 4 man it, but apparantly there are always 2 random members who come in to an empty instance, while the other 2 can see Balreth...

Quick update.. I exited out, and went back in, but spawned inside another group members instance, and we killed him... And it didnt bug.
However the other 2 members were still having trouble...

Why the heck cant we all 4 enter the same instance? We've tried abandoning, teleport to shrine and so on. Nothing works,

cneley

Well...I just kept popping out of the portal every time Garyn stopped attacking...eventually, he was attacking, Balreth was at half health, and my ult was up...ignored the scamp and burned him down quick. This was on my 7th or 8th attempt after many failed tries.

Seroczynski

1. Orsimer DragonKnight (solo)
2. Mostly using Puncture, Stonefirst and heavy attack
3. I didn't get the hang of it until a few minutes passed, after that I used the Talisman on him every time before he was going towards the lava. I prioritized killing the adds due to the fact I was fighting him alone.
4. When I entered the area Balreth was already damaged and in combat with the NPC.

Got the same result as most of the others. After the kill the spirit seems to go somewhere (didn't see it in time to actually see what happened). Also, the NPC seemed to have fled instantly. Fight took about 20 minutes.

Tried to contact a GM in-game but Balreth re-spawned before I could get into contact with an Agent. I assumed it would be best for me to try again tomorrow..

quickgloves

I have soloed the soloed the quest, yet no soul is there WTF?

TatsumakiJim

This thread was useful. So it really seems to come down to the behavior of the NPC helper.

He must be in a combat "pose" at the very least. I did this solo and here's what I did:

1. Fight him normally
2. When NPC bugs out and starts following balreth back and forth in a non-combat pose -- kill yourself and log out.
3. When you come back he should be fighting balreth again
4. if he bugs out in a combat pose and doesn't move, you can kill balreth and balreth's soul should spawn.
5. You will have to waypoint out after talking to Mavos and run back up the mountain afterwards if the exit portal disappears.

Hope this helps someone! Also, please help me confirm this works.

radbluepreub18_ESO

pietjan12 wrote: »

It did show contain balreth's spirit after i killed him.

1. I was playing a dragon knight
2. A combination of fiery chains and the talisman to keep the aggro on me.
3. Aggro and deal enough damage to kill him
4. Nothing odd happened. He died like he would normally and i heard the npc say his usual thing.... after that the npc vanished and there was nothing to do.

Same for me,I then abandoned quest and redid it, now he wont spawn.
Ok went back after this post and he spawned..beat him down fast, under 2 mins..bugged out again.
I quit game will go back after 10 mins to see if anything resets.

Sidotsy

Having the same issue, except when I dropped the quest, logged out, logged back in and went through the quest again.. the fight instance was empty and still stuck on 'Contain Balreth's Spirit'.

ZOS_JessicaFolsom

Just another update for anyone encountering this issue. We are continuing to investigate the issue.

Zythos

Same Bug

What class were you playing?

Level 9 Dunmer Dual Wield Dragonknight

What abilities were you using?

Rending Slashes 1
Consuming Trap 1
Extended Chains 1
Obsidian Shard 1
Razer Armor 1

What was your strategy for defeating Balreth?

Consuming Trap 1 for damage over time, Obsidian Shard 1 for Magicka dump. Spam Rending Slash 1 when out of Magicka. When Balreth was close to the Lava would use Extended Chains 1 to taunt him towards me. Used Medallion on cooldown. Never used Razor Armor 1. Would cast Consuming Trap after the first cast once Balreth went into the lava.

Any specific details about how you fought him, or anything that seemed odd during the fight?

When entering the Ash Mountain instance Balreth was already at 73% HP and about to enter the lava. I did not see him in combat with the NPC, as the spawned after I was already in and pulling, then the NPC stated his dialogue, then entered the fight.

The encountered bugged out the first time. I left the instance via the portal at the entrance, then zoned back in. When I walked over to the invisible quest marker, it disappeared and Balreth spawned. During the second encounter I fought him the same way, he was missing the same about of HP but I wasn't given the Medallion by the quest. After he died, which took 3 trips of him going into the lava, the quest bugged again.

quickgloves

Killed him twice now still no soul.. getting angry

DanielMaxwell

ZOS_GinaBruno wrote: »

Hey guys. Could you please confirm which quest step you're currently on? It should say "Contain Balreth's Spirit." If you still see "Defeat Balreth," then you may not have gotten credit for killing him. Also, we'd love to get the following information from you so we can work on investigating:

• What class were you playing?
• I was playing a nightblade
• What abilities were you using?
• Using Twohander skills Brawler , and charge , using Siphion skill Strife , Using Soul Magic spell , and fighters skill blood altar
• What was your strategy for defeating Balreth?
• I kited him around using the totem when i got the chance and using strife to attack Balreth and the soul magic spell to attack the scamp so I could kill the scamp and get back some resources. I used brawler to keep up a damage shield and heavy attacks when I stunned Balreth with the totem .
• Any specific details about how you fought him, or anything that seemed odd during the fight?
• Odd things during encounter , first time there was no mana regen from the NPC's aura , and the NPC did nothing but follow me he never attacked Balreth or the scamp. Second time the only odd thing was after I killed Balreth the quest went to the contain Balreths spirit but it never spawned the spirit to contain it.
  
  Character name is Destroyer Deathsmane

Hope that helps get this fixed before Launch day or even better before I get home from work tomorrow and log in to try and play the game for an hour or so.

tinythinker

What class were you playing?

Level 10 Argonian Dual Wield Dragonknight


What abilities were you using?

Dual Slash
Extended Chains


What was your strategy for defeating Balreth?

Using the Talisman and slashing for damage, and chains to keep him from reach the lava to regenerate.


Any specific details about how you fought him, or anything that seemed odd during the fight?

Not fight-related, but when I tried to go in with a group we ended up in different instances (this happened with two different groups), some of which lacked Balreth/had Balreth out of phase. When going in solo or when I was on the only group member online Balreth was always there.

Taithe

TatsumakiJim wrote: »

This thread was useful. So it really seems to come down to the behavior of the NPC helper.

He must be in a combat "pose" at the very least. I did this solo and here's what I did:

1. Fight him normally
2. When NPC bugs out and starts following balreth back and forth in a non-combat pose -- kill yourself and log out.
3. When you come back he should be fighting balreth again
4. if he bugs out in a combat pose and doesn't move, you can kill balreth and balreth's soul should spawn.
5. You will have to waypoint out after talking to Mavos and run back up the mountain afterwards if the exit portal disappears.

Hope this helps someone! Also, please help me confirm this works.

Thank you so much. I tried this quest least a half a dozen times. While tedious, your method did eventually work for me.

EDIT: I should add that if you are low level, get him very close to dead before you die. Otherwise (at least for me) the stupid NPC will stop fighting again before you can kill him.

Anatric

So how do you reset the instance? Just re-do the quest?

Ritch

As mentioned earlier this bug is entirely dependent on the behaviour of the NPC. He will "bug out" and stop attacking but will follow Balreth. If you kill him when the NPC is "bugged" you cant complete the quest.

The best way to avoid this is by getting Balreth as low as possible without killing him. Then you should see the NPC following Balreth (bugged). Simply use the portal and go back to Stonefall, then use the portal again. When you load in the NPC will be attacking Balreth and his health will be low. Ignore the add and nuke Balreth down.

The spirit should be able to be bound now and after a bit of theatre from the NPC's you can talk to Mavos. After that a portal will appear at the other end of the area(oppsosite side of the portal you came in) which will take you out to Walks-in-Ash. If it doesnt apprear you can just wayshrine out and travel to her.

To wayshrine out just hit the Map button (M) and zoom out, select Stonefalls and you should be able to select a wayshrine you've already discovered.

This took me hours to complete trying to follow advice in this thread but eventually this way worked for me.

Hope this helps.

tinythinker

Don't know if this helps, but after abandoning the quest to reset the fight, when I started it again and went through the portal I was still at the stage of collecting Balreth's spirit.