 
                     ZOS_GinaBruno wrote: »Hey guys. Could you please confirm which quest step you're currently on? It should say "Contain Balreth's Spirit." If you still see "Defeat Balreth," then you may not have gotten credit for killing him. Also, we'd love to get the following information from you so we can work on investigating:
- What class were you playing?
- What abilities were you using?
- What was your strategy for defeating Balreth?
- Any specific details about how you fought him, or anything that seemed odd during the fight?
CONFIRMED SOLUTION:
It is confirmed the cause is the NPC getting out of combat. To get the NPC back into combat, get Balreth low, die, port out of the portal at the entrance, port back in and the NPC should be tanking Balreth or attacking him. At this point you need to kill him rather quickly spamming anything you have to kill him before the NPC stops attacking again.
I've attempted to not cast Magicka spells in hopes he would stay in combat and not restore Magicka, I've attempted not to use the Talisman, and this seems to be the only solution that works.
Done this several times, no good.ZOS_AmeliaR wrote: »We've identified a possible workaround for this. If you don't mind, please try the following and let us know if this solves the issue:
- Leave the instance via Wayshrine
- Wait 10 or more minutes
- Return and attempt to complete the event
CONFIRMED SOLUTION:
It is confirmed the cause is the NPC getting out of combat. To get the NPC back into combat, get Balreth low, die, port out of the portal at the entrance, port back in and the NPC should be tanking Balreth or attacking him. At this point you need to kill him rather quickly spamming anything you have to kill him before the NPC stops attacking again.
I've attempted to not cast Magicka spells in hopes he would stay in combat and not restore Magicka, I've attempted not to use the Talisman, and this seems to be the only solution that works.
NightbladeZOS_GinaBruno wrote: »Hey guys. Could you please confirm which quest step you're currently on? It should say "Contain Balreth's Spirit." If you still see "Defeat Balreth," then you may not have gotten credit for killing him. Also, we'd love to get the following information from you so we can work on investigating:
- What class were you playing?
- What abilities were you using?
- What was your strategy for defeating Balreth?
- Any specific details about how you fought him, or anything that seemed odd during the fight?
^ i did this after i read it and it worked for me, get him low let him run to lava then leave then re-enter and finish him and it worked for meWell, I managed to somehow outbug the bug and exit instance when Balreth was healing himself, but when I reentered, he was still low on health, so I quickly killed him before the NPC bugged out again.
... and now the new exit portal failed to spawn. Have to use wayshrine to leave zone.
Seroczynski wrote: »Killed Balreth for the second time today, this time it worked. Probably a bit based on luck wether you get it or not. I had to use a Wayshrine to get out but completed the quest.