Balreth Bugged- Cannot Contain Spirit After killing Balreth

Vendrath

atwon23 wrote: »

I beat him and was unable to contain his spirit. so I abandoned then retried the quest. problem is everytime I enter the instance he is already dead and there is no body

I am having the same problem

Tivius

I have tried this in a group and solo, very poor effort Zenimax.

Feiff

This is extremely disappointing. This is the main storyline we are talking about here. It has been made obvious that the problem is in the NPCs behaviour. It blocks story progress. This is a priority. This kind of bug should be emergency patched quick. Early access is not over, and I am already thinking of quitting the game since I have been unable to progress with the story with my main character for over 36 hours! This is ridiculous!

grolmir

Really ??? Still bugged after 2 days ? Do you really think this is serious for a paying game ?

Poxs

If they hire NEW developers, maybe they will have learned that EXPERIENCE will pay them back with a cleaner release. You can not put out a good product with College grads that have not learned that every IF statement has an ELSE side and MUST be considered just as important as the THEN side.
And if you have a habit of exiting a loop with the EXIT command (syntax depends on the language written in) then you open yourself up to memory leaks that will be hard to track down.
I have noticed that the longer the game runs on my system, the more resources are tied up with the game. After about three hours (plus or minus 30 minutes), the game will crash and I will have to start it from the desktop again... Can you say Memory Leak....

Qutayba

Every major bug I've encountered (inc the several bugs in the Balreth quest) has to do with not being able to click the objective - either a mob or an inanimate object. That suggests to me that the problem is something more fundamental than just bugs within an individual quest. I remember there being even more cases of this in the beta, but it seems that the attempted solution has been to squash individual instances of the problem rather than re-examine the underlying system.

I would think in the meantime, they could devise a failsafe system similar to those I saw in some earlier quests where some NPC animations did not activate properly. After a certain timer ran down, the quest advanced anyway. Slap a bandaid on it for now so people can move on, but I think there's a larger problem. It reminds me a lot of the stuck-in-looting bug from the early days of WoW (and it took them years to fix it. I hope Zenimax does better.).

Poxs

Quta, I personally believe it is the way that the DATABASE is being updated for that quest and that toon. If they did not account for Data Collisions, then some database fields are updated but others are not due to the collision. The simple fix is to STACK the database requests for that toon so that they do not have collisions. The quick-fix would be to have the quest-giver npc have a RESET option. And like I have stated before the reset is not the same as dumping the quest and re-accepting it as that may not clear the data fields for that toon. A RESET would set the data fields in the database to their default value for the quest (as if you had just picked it up for the first time).

Bunk

Poxs wrote: »

I have noticed that the longer the game runs on my system, the more resources are tied up with the game. After about three hours (plus or minus 30 minutes), the game will crash and I will have to start it from the desktop again... Can you say Memory Leak....

Sounds like that's your own problem.

sorry.. SOUNDS like THAT'S your own PROBLEM

ZOS_TristanK

Hi, all. Thank you so much for bearing with us so far. We are still investigating the underlying cause of this particular bug. We'll update you folks as soon as we can with new information.

Poxs

Zos, do you need an experienced Programmer Analyst/Systems Engineer? Just offering to help

ultimemialyb16_ESO

Maybe it would be wise to wait a bit longer before taking a subscription to teso after the 30 first days....at least until all bugs are fixed and overcrowded pvp servers stabilized (too many crashes)

Artemys_Knight

So annoying, every part of this quest has been bugged.

Hoss_Da_Boss

Don't know if this helps - I fought him a few times trying different things including groups, melee only, ranged only. The only time it spawned for me was when I did not loot the body before the spirit came.

jdelgeniob14_ESO

Hoss_Da_Boss wrote: »

Don't know if this helps - I fought him a few times trying different things including groups, melee only, ranged only. The only time it spawned for me was when I did not loot the body before the spirit came.

Don't know why, if it was something else that made it work this morning, but I always loot right away when I kill him, this time I waited and viola spirit is contained.

Mordraig

Had the same issue, tried many different things to see what worked. Give this a try and report back.

Make sure you kill Balreth while standing in the "Aura" of the NPC. Make sure to wait for all the animations to complete. Make sure to bring cash to be able to wayshrine out.

ZOS_GinaBruno

Thanks for hanging in there, everyone. The team has identified the issue with this quest, and we hope to roll out a fix for it soon. In the meantime, we're working with our Support Team to try and nail down a workaround so you're able to progress. We'll let you know as soon as that's ready to go.

PandorasSocks

Thanks ZOS_GinaBruno. People need to stop raging so hard. Yes its annoying, but you tell me one MMO that hasn't been bugged here and there at launch. At least we are able to communicate with the Devs and get responses.

Muts

Bugged. How does a quest that works fine on beta can get bugged when servers are live? WTF

tokyov

I guess be patient. I went back at lvl 22 and finished it. Just have to kill him ASAP. But I agree, ZOS should be hotfixing stuff like this like ASAP. But i'm glad they are taking the time to respond to us.

23prisbot_ESO

This quest has been hard because it glitched during the ragebinder part of the quest first. That was solved by a relog, but now I am stuck trying to Contain Balreth's Spirit as well. I will try the suggested method of leaving and re-entering when his health is low.

Casdha

dmclifton_ESO wrote: »

It works when grouped but not solo.

Nope did this solo it is just harder to kill him before the NPC helper bugs out.

Derendis

Mordraig wrote: »

Make sure you kill Balreth while standing in the "Aura" of the NPC. Make sure to wait for all the animations to complete. Make sure to bring cash to be able to wayshrine out.

This worked for me too. I finally got the chance to contain Balreth's spirit. I hope this will work for you guys too. The portal was still bugged, but that isn't that big of a problem, just wayshrine out.

Kujako

Perhaps todays updates will fix this one. We'll just have to wait and see.

Rapscallion74

ZOS_GinaBruno wrote: »

Thanks for the update, all. Could someone else try fighting him in a group, and see if that works?

I heard that fighting him in a group of 3 or four works. I tried it with a group of three and did not loot until we contained the spirit and it worked on the first try.

mudtrumpet

I beat this quest by NOT looting his body till after his soul has be contained and the exit portal was open. if you loot his body at any time before the exit portal is open the quest bugs. So Try that. kill him contain his sprit get the exit portal open then loot his body before you leave

ultimemialyb16_ESO

Nightblade lvl 14;
Dark Cloak I, Swallow Soul I,Venom arrow I,Draining shot I, Sliver Bolts II

Finally, after 7 try, i captured balreth soul.
First, as soon as I entered the mountain, I attacked Balreth as fast as possible, spamming my skills. I didn't stay near the NPC at all.
BUT I didn't kill him (i let like 5 % percent of life) and let him regenerate a a lot (6 or 7) of times. So, I didn't even rush him.
NPC had already stopped attacking the 2nd time Balreth regenerates.

Then, the 7th time, when his life felt under near 3%, i stunned him near the center of the map (so i can have time to flee) and I ran into the portal...Sometimes, you can't enter the portal if Balreth's life is too low. But this time, i could. Straight after the loading, I entered again the portal, and - miracle! - I noticed that Balreth's life was still under 5% AND that the NPC fought him, near the center place i let Balreth before leaving.
I killed him straight.

The NPC took place and didn't disappear... Then, the animation was debugged and I could complete the quest.

Notice that then, the exit portal wasn't accessible. I had to perform a 79 gold fast travel to Othrenis wayshrine, myself by using the map

Ragnafrak

My friend and brother have tried this quest over a dozen times, usin' a variety of the suggestions posted here. Nothing's working.

These bugs are destroying their will to play this game. To quote my friend's facebook page, "ESO is doing a wonderful job of making me want to play Diablo."

Please fix this yesterday.

MASTERbomber26

Same thing happened to me last night. I Logged out and shut it down, and 13 hours later, went back in the Portal, beat Balreth again and same thing happened.

DewiMorgan

After server restart midday 4/1/2014 - same bug. Not fixed.

Miff

Same as these ppl describe - hit him with everything i got as sorcerer, then he died, i looted him, the npc disappeard and it said "Contain Balreth's spirit", but there was no spirit to contain. I killed him in beta, but there was no such problem in beta. The only difference from back then was that i didn't bother killing his add this time.