Trader swap issue - EU server

MartiniDaniels

Arrodisia

Dont_do_drugs wrote: »

juttaa77b16_ESO wrote: »

There are already many billions on the servers. A couple billion more isn't really the problem. The problem is that the bidding and/or switch over isn't functioning properly.

it is a problem, bcs when u multiply thing, the richer get richer, the poor might get more gold, but not equally. so while u had a gap of maybe 150m between u and an opposing superrich guild, its 1.5 billion now :P

It impacted every bidder though not just them. I'm not really saying it is good or bad right now, and I understand your point. I am, basically, just saying. I'm more concerned that people who won bids don't have their traders. That should be patched first. So it doesn't repeat. Then they can work on other issues within the system afterwards as they see fit.

Many of us said this system would cause problems, and it unfortunately did, but they can still patch it up tomorrow or later in the week.

Best regards

Titansteele

I have a horrible feeling that we are just going to have to live with this. I would have expected the server to be brought down by now if they were going too roll it back or try and fix the bids.

SirAndy

That's what you get when you fire your whole QA team ...

sylviermoone

From another thread, but relevant here:

sylviermoone wrote: »

My chief complaint with the multi-bid system was that it was impossible to test it thoroughly. The PTS does not get the same traffic, nor does bidding on it have the same urgency. I specifically said it was impossible to know how long it would take the server to calculate the results of the bids, and that it would cause problems when multi-bid went live.

It appears to me that what has happened is related to precisely that. There is always a delay of about 5 minutes between bid close and when results are posted. There is further another 5-minute delay between finding out if you've won your bid and unbid traders being able to be hired. It seems that 5 minutes was not enough time for those calculations to be made with the new multi-bidding "feature" and since there was no additional delay coded in, the kiosks went "available to hire" before the results of bids were posted.

This sucks, and I'm so sorry to all those affected. As if running a trade guild and dealing with the weekly bids isn't stressful enough, to have this introduced by a system that was intended to make this "less stressful" is an extraordinary slap in the face. @ZOS_GinaBruno, you guys have time to stop this from happening on PC/NA. Please do.

reoskit

^ We mentioned the lack of testability and the importance of load ad nauseam.

Over and over and over again...

SteveCampsOut

Kayira wrote: »

Titansteele wrote: »

I placed 7 bids, I received 7 mails saying I won yet my primary location is held by someone else

Surely after such a massive change to how the system works ZOS would have heightened awareness staff to ensure it worked as expected on live?

Help please ZOS

Just go to the trader you want quickly and hire him or her for 10k for now. That is the only thing that worked. ALL traders had no guilds, the only hired ones are the ones taht people got manually quickly after.

That's called Exploiting! Do it at your own peril!

Arrodisia

reoskit wrote: »

^ We mentioned the lack of testability and the importance of load ad nauseam.

Over and over and over again...

Yes we did. Others and myself practically begged them to just hold off until we could test it, or find another way to fix the issue.

Tandor

juttaa77b16_ESO wrote: »

There are already many billions on the servers. A couple billion more isn't really the problem. The problem is that the bidding and/or switch over isn't functioning properly. A new patch which fixes it for next week will be just fine.

Certainly preferable to the whole server being rolled back because a few guild trader bids went wrong.

Ecstatica

SteveCampsOut wrote: »

That's called Exploiting! Do it at your own peril!

I picked up my trader for 10k, the one I've had for the past 10+ weeks that I bid on and their system failed. If they call that an exploit, I'm out.

reoskit

Tandor wrote: »

juttaa77b16_ESO wrote: »

There are already many billions on the servers. A couple billion more isn't really the problem. The problem is that the bidding and/or switch over isn't functioning properly. A new patch which fixes it for next week will be just fine.

Certainly preferable to the whole server being rolled back because a few guild trader bids went wrong.

Serious question: Do we know it's only "a few"?

Shamisa_En

Tandor wrote: »

juttaa77b16_ESO wrote: »

There are already many billions on the servers. A couple billion more isn't really the problem. The problem is that the bidding and/or switch over isn't functioning properly. A new patch which fixes it for next week will be just fine.

Certainly preferable to the whole server being rolled back because a few guild trader bids went wrong.

You do realize the wealth gap between higher and lower tier guilds just multiply expanded here?

zaria

Dont_do_drugs wrote: »

i am still cracking up lol
nobody ever predicted it. we predicted it to be bugges yeh, but everyone thought they will lose a *** of gold by zos not claculating refunds correct. instead of everyone got multiple times of all bids back

Its require some skill.
repeatably wiping on first trash in Wayrest 1, is this an skill issue?

jazsper77

Wait did you say a FEW bids went wrong lmfao white knighting at its finest. But hey ya gotta stick up for the big guys might get some brownie points with ZOS LOLZ

sylviermoone

Ecstatica wrote: »

SteveCampsOut wrote: »

That's called Exploiting! Do it at your own peril!

I picked up my trader for 10k, the one I've had for the past 10+ weeks that I bid on and their system failed. If they call that an exploit, I'm out.

Question, though: Did you win the bid you placed? If you didn't win, it would make sense that you'd be able to hire. If someone beat your bid, though, you wouldn't have a trader and thus be free to hire...

JN_Slevin

Just kick everybody of Traders, make a Rule that the Hire can only happen AFTER all the Bids are done, and redo the Bids while the Server is closed for the Public!!

@ZOS_GinaBruno / @ZOS_KaiSchober / @ZOS_JessicaFolsom / @ZOS_BillE / @ZOS_GaryA

https://forums.elderscrollsonline.com/en/discussion/490038/reroll-the-bid-tomorrow-while-the-servers-are-down/p1?new=1

Dont_do_drugs

reoskit wrote: »

Tandor wrote: »

juttaa77b16_ESO wrote: »

There are already many billions on the servers. A couple billion more isn't really the problem. The problem is that the bidding and/or switch over isn't functioning properly. A new patch which fixes it for next week will be just fine.

Certainly preferable to the whole server being rolled back because a few guild trader bids went wrong.

Serious question: Do we know it's only "a few"?

well its not the bidding thing which needs to get the rollback. one week isnt that bad at all. the gold brought into the game by failing in calculation is the ugly thing. oin pc eu two major alliances got over 1 billion refunded each, multiple amount of what they bid. so all other gm got refunded multiple bid amounts. this is pretty insane.

StabbityDoom

reoskit wrote: »

Tandor wrote: »

juttaa77b16_ESO wrote: »

There are already many billions on the servers. A couple billion more isn't really the problem. The problem is that the bidding and/or switch over isn't functioning properly. A new patch which fixes it for next week will be just fine.

Certainly preferable to the whole server being rolled back because a few guild trader bids went wrong.

Serious question: Do we know it's only "a few"?

I think what he said should be read as "Who cares about traders, don't roll back"

Arrodisia

Ecstatica wrote: »

SteveCampsOut wrote: »

That's called Exploiting! Do it at your own peril!

I picked up my trader for 10k, the one I've had for the past 10+ weeks that I bid on and their system failed. If they call that an exploit, I'm out.

We all were in the dark about what was happening. So, no. It shouldn't be an exploit. It was the only available workaround to secure a trader, you would already have had through bidding. The system failed to work properly. You didn't initiate anything knowingly. We all, legitimately, thought we had to hire the traders in that moment, because every single vendor was empty imho.

Titansteele

The longer we wait the less likely a rollback becomes, the negative impact on people earning items/gold/achievements which would be lost if they do a rollback now would cause even more complaints.

I have a feeling we will be asked to live with it while they make promises that there will not be a repeat next week.

StabbityDoom

juttaa77b16_ESO wrote: »

Ecstatica wrote: »

SteveCampsOut wrote: »

That's called Exploiting! Do it at your own peril!

I picked up my trader for 10k, the one I've had for the past 10+ weeks that I bid on and their system failed. If they call that an exploit, I'm out.

We all were in the dark about what was happening. So, no. It shouldn't be an exploit. It was the only available workaround to secure a trader you would already have had through bidding. The system failed to work properly. You didn't initiate anything knowingly. We all, legitimately, thought we had to hire the traders in that moment, because every single vendor was empty imho.

We shouldn't eat each other because ZOS screwed up. It's their fault, that's it. Not yours.

StabbityDoom

Titansteele wrote: »

The longer we wait the less likely a rollback becomes, the negative impact on peoplearning items/gold/achievements which would be lost if they do a rollback now caught cause even more complaints.

I have a feeling we will be asked to live with it while they make promises that there will not be a repeat next week.

You assume they will address it. If they do, it'll be a few days from now.

Tandor

reoskit wrote: »

Tandor wrote: »

juttaa77b16_ESO wrote: »

There are already many billions on the servers. A couple billion more isn't really the problem. The problem is that the bidding and/or switch over isn't functioning properly. A new patch which fixes it for next week will be just fine.

Certainly preferable to the whole server being rolled back because a few guild trader bids went wrong.

Serious question: Do we know it's only "a few"?

I'm not saying a few traders rather than all of them, I'm comparing the number of affected trading guilds to the overall number of players affected by a server rollback. There should be a way of dealing with those guilds that resolves the issue for this week with a patch fixing it thereafter, without the need for everyone's progress in the game being rolled back. If ZOS can roll back the bidding process on its own then that's fine.

Besides, if they were going to do a server rollback then they should have announced it by now and taken down the NA server so they could implement a fix before that server was hit too.

OsManiaC

sylviermoone wrote: »

Ecstatica wrote: »

SteveCampsOut wrote: »

That's called Exploiting! Do it at your own peril!

I picked up my trader for 10k, the one I've had for the past 10+ weeks that I bid on and their system failed. If they call that an exploit, I'm out.

Question, though: Did you win the bid you placed? If you didn't win, it would make sense that you'd be able to hire. If someone beat your bid, though, you wouldn't have a trader and thus be free to hire...

your answer from my side

Tandor

jazsper77 wrote: »

Wait did you say a FEW bids went wrong lmfao white knighting at its finest. But hey ya gotta stick up for the big guys might get some brownie points with ZOS LOLZ

I'm not sticking up for anyone, this fiasco is just another reason why the guild trading system is such rubbish.

Arrodisia

Dont_do_drugs wrote: »

reoskit wrote: »

Tandor wrote: »

juttaa77b16_ESO wrote: »

There are already many billions on the servers. A couple billion more isn't really the problem. The problem is that the bidding and/or switch over isn't functioning properly. A new patch which fixes it for next week will be just fine.

Certainly preferable to the whole server being rolled back because a few guild trader bids went wrong.

Serious question: Do we know it's only "a few"?

well its not the bidding thing which needs to get the rollback. one week isnt that bad at all. the gold brought into the game by failing in calculation is the ugly thing. oin pc eu two major alliances got over 1 billion refunded each, multiple amount of what they bid. so all other gm got refunded multiple bid amounts. this is pretty insane.

I understand this is a trying situation. I'm not happy with it either, but a rollback would, unfortunately, impact people who have nothing to do with the bidding system as well. It wouldn't be fair to them at all, and it isn't really necessary imho. It needs to be patched regardless. So why inconvenience the players more? Instead, they can patch it up and offer an apology for the triple canniption we had when we saw. We had no traders suddenly, even though we won.

sylviermoone

OsManiaC wrote: »

sylviermoone wrote: »

Ecstatica wrote: »

SteveCampsOut wrote: »

That's called Exploiting! Do it at your own peril!

I picked up my trader for 10k, the one I've had for the past 10+ weeks that I bid on and their system failed. If they call that an exploit, I'm out.

Question, though: Did you win the bid you placed? If you didn't win, it would make sense that you'd be able to hire. If someone beat your bid, though, you wouldn't have a trader and thus be free to hire...

your answer from my side

Thanks for posting this. It clears a lot up.

Shamisa_En

Are you saying that a select group of players getting 1,000,000,000 extra money won't have effect on other people? RIP server economy and guild competition.

master_vanargand

I didn't think ZoS was so stupid.

Iluvrien

juttaa77b16_ESO wrote: »

Dont_do_drugs wrote: »

reoskit wrote: »

Tandor wrote: »

juttaa77b16_ESO wrote: »

There are already many billions on the servers. A couple billion more isn't really the problem. The problem is that the bidding and/or switch over isn't functioning properly. A new patch which fixes it for next week will be just fine.

Certainly preferable to the whole server being rolled back because a few guild trader bids went wrong.

Serious question: Do we know it's only "a few"?

well its not the bidding thing which needs to get the rollback. one week isnt that bad at all. the gold brought into the game by failing in calculation is the ugly thing. oin pc eu two major alliances got over 1 billion refunded each, multiple amount of what they bid. so all other gm got refunded multiple bid amounts. this is pretty insane.

I understand this is a trying situation. I'm not happy with it either, but a rollback would, unfortunately, impact people who have nothing to do with the bidding system as well. It wouldn't be fair to them at all, and it isn't really necessary imho. It needs to be patched regardless. So why inconvenience the players more, instead of just patching and offering an apology for the heart attack we almost had when we had no traders suddenly?

I doubt we'll see a quick resolution to this on EU.

ZOS (Gina) managed 3 posts between in 17 minutes in the "RIP EU Server" thread... and there has been nothing since (1.5 hours and counting).

I'll be interested to see if NA gets a hotfix that prevents the problem occurring.