Lady_Rosabella wrote: »xMovingTarget wrote: »It is a really bad joke to make when your name is green.
Kind of like this Joke(?) from Gina in December 2018.
Lady_Rosabella wrote: »xMovingTarget wrote: »It is a really bad joke to make when your name is green.
Kind of like this Joke(?) from Gina in December 2018.
Bouldercleave wrote: »
This - NEVER shut up.
The key is to know WHO to be pissed at.
The other ting is that many of the people here really need to work on their presentation. You can be pissed and voice disagreements, but when you come across as an entitled child you will never get the response or resolution that you are looking for.
I have run car dealerships for a LONG time now, so customer service is VERY important. I can assure you that as a customer, HOW you come at someone with a complaint will dictate the level of response and resolution that you get.
Calling people lazy, greedy, incompetent, stupid ( which happens here l TON ) will get you ignored even if they are actually working on your problem. As customer service goes it's just not worth responding to that kind of garbage.
My advice would be 100% to voice your complaints / concerns, but do it in a way that isn't sarcastic, passive aggressive, or down right abusive. You may just get a better response.
I run my own (tiny) business and sometimes people are rude, but I still deal with them
Yeah, I obviously didn't mean it like that...
It's real and it's a fair comment. Rich was doing a forum AMA style thing and one person kept trolling and being toxic, Rich stated they didn't need to be in that thread.LiraTaurwen wrote: »xMovingTarget wrote: »Ever since elsweyr release, it seems that ZOS does not care about eso anymore.
Elsweyr got release with 90% of the bugs reported during the PTS cycle, 1 month later barely anything has been done to fix these bugs/issues.
The EU server is in the worst state since release. Necro still broken, Sunspire still broken(bosses hitboxes. skills not able to hit the boss).
What are you doing all day in the office ZOS? Paying customers expect you work on bugs, fixes, increase performance.
At this point it starts to feel like the money we all spend on eso is taken straight into this mobile game nobody cares about and whatever else you have going on. You sell things in the crownstore for ridiculous prices, which alot of people pay. Where is that money? Why is not being put back into ESO? Why dont you hire more people if your team is so "small".
There is probably alot more to add. But this is what I have on my mind. Discuss.
I am really upset at this point.
Wow is this for real? Not photoshoped?
xMovingTarget wrote: »Ever since elsweyr release, it seems that ZOS does not care about eso anymore.
Elsweyr got release with 90% of the bugs reported during the PTS cycle, 1 month later barely anything has been done to fix these bugs/issues.
The EU server is in the worst state since release. Necro still broken, Sunspire still broken(bosses hitboxes. skills not able to hit the boss).
What are you doing all day in the office ZOS? Paying customers expect you work on bugs, fixes, increase performance.
At this point it starts to feel like the money we all spend on eso is taken straight into this mobile game nobody cares about and whatever else you have going on. You sell things in the crownstore for ridiculous prices, which alot of people pay. Where is that money? Why is not being put back into ESO? Why dont you hire more people if your team is so "small".
There is probably alot more to add. But this is what I have on my mind. Discuss.
I am really upset at this point.
xMovingTarget wrote: »Ever since elsweyr release, it seems that ZOS does not care about eso anymore.
Elsweyr got release with 90% of the bugs reported during the PTS cycle, 1 month later barely anything has been done to fix these bugs/issues.
The EU server is in the worst state since release. Necro still broken, Sunspire still broken(bosses hitboxes. skills not able to hit the boss).
What are you doing all day in the office ZOS? Paying customers expect you work on bugs, fixes, increase performance.
At this point it starts to feel like the money we all spend on eso is taken straight into this mobile game nobody cares about and whatever else you have going on. You sell things in the crownstore for ridiculous prices, which alot of people pay. Where is that money? Why is not being put back into ESO? Why dont you hire more people if your team is so "small".
There is probably alot more to add. But this is what I have on my mind. Discuss.
I am really upset at this point.
Yet we all keep playing.
Kilnerdyne wrote: »The only gameplan they have now.
- Spend as little as possible on keeping the game alive.
- Drain the community wallets using Cats & Dragons.
- Create 'Goodbye' & 'Thanks for playing' threads.
- Create new MMO with same HeroCloud engine.
- Rinse & Repeat.
xMovingTarget wrote: »by not spending anything they will just walk over the next project. Its a double edged sword. You pay, they dont change. you stop paying. they just stop. That is the issue.
Let them. Just don't give them a cent when their next project rolls around.
It's real and it's a fair comment. Rich was doing a forum AMA style thing and one person kept trolling and being toxic, Rich stated they didn't need to be in that thread.LiraTaurwen wrote: »xMovingTarget wrote: »Ever since elsweyr release, it seems that ZOS does not care about eso anymore.
Elsweyr got release with 90% of the bugs reported during the PTS cycle, 1 month later barely anything has been done to fix these bugs/issues.
The EU server is in the worst state since release. Necro still broken, Sunspire still broken(bosses hitboxes. skills not able to hit the boss).
What are you doing all day in the office ZOS? Paying customers expect you work on bugs, fixes, increase performance.
At this point it starts to feel like the money we all spend on eso is taken straight into this mobile game nobody cares about and whatever else you have going on. You sell things in the crownstore for ridiculous prices, which alot of people pay. Where is that money? Why is not being put back into ESO? Why dont you hire more people if your team is so "small".
There is probably alot more to add. But this is what I have on my mind. Discuss.
I am really upset at this point.
Wow is this for real? Not photoshoped?
Honestly I wish ZOS staff were given the freedom to smack down some of the trolls and toxic posters more often.
It's often the same names as well, people who seem to have nothing better to do but go on the forums and try to stir up more resentment for ZOS or attack everything they do. The game is in a shockingly bad place right now, and ZOS deserves a lot of criticism for how they've handled things, but too many people go about that in the wrong way.
If you're on a forum just to make angry or toxic posts because you're so unhappy about a game, it's time to walk away from that game. It's better for you mental health, trust me I've literally been there with this game.
Meh I came back to ESO (playing since launch pretty much) after a 6 month break, because a friend won a giveaway of an Elsweyr key and decided to give it to me so I can check out, in quotes, "all the new content and necromancer".
Didnt even last 2 full weeks before I got bored out of my mind.
Dragons? Meh, interresting for maybe a day or two at best.
The zone? Visually appealing, but im not a *** casual RPtard sorry.
PvE was the same ***, sunspire is a mediocre trial at best, sadly I got to clear it on veteran and it was a *** joke, its an insult to other actual trials, to call this a trial as well.
Also did other PvE content and was surpised that they managed to degrade the quality and introduce more fresh bugs into old content without even changing anything.
PvP also as expected the same laggy shitfiesta called cyrodiil, tried to queue bgs with few friends because faction locks dont allow me play with my friends, ended up sitting in queue for half an hour to faceroll randoms with a 4-man premade in a 5 minute deathmatch game.
Also not a fan of volendrung, because its only proper application is for PvDooring, it doesnt do *** all damage to other players.
Necromancer? Oh boy, more like Mediocremancer at best, at first glance interresting ablities which get boring after a few days of play, I tried to not powerlevel my necromancer so that I can experience the class, but there wasnt anything to experience.
Other classes are also the same ***, no real changes that are worthwile mentioning besides wings change, gameplay hasnt changed in the slightest, no CP progression or rework of CP.
Im just glad that I didnt have to spend a single penny on this so called "expansion".
Its a pity the game is killing itself due to corporate greed and pushing cosmetics rather than fixing long existing issues and bugs.
Idk maybe next year, ESO isnt worth my time atm.
Some of us understood it was a joke and laughed.kpittsniperb14_ESO wrote: »It's real and it's a fair comment. Rich was doing a forum AMA style thing and one person kept trolling and being toxic, Rich stated they didn't need to be in that thread.LiraTaurwen wrote: »xMovingTarget wrote: »Ever since elsweyr release, it seems that ZOS does not care about eso anymore.
Elsweyr got release with 90% of the bugs reported during the PTS cycle, 1 month later barely anything has been done to fix these bugs/issues.
The EU server is in the worst state since release. Necro still broken, Sunspire still broken(bosses hitboxes. skills not able to hit the boss).
What are you doing all day in the office ZOS? Paying customers expect you work on bugs, fixes, increase performance.
At this point it starts to feel like the money we all spend on eso is taken straight into this mobile game nobody cares about and whatever else you have going on. You sell things in the crownstore for ridiculous prices, which alot of people pay. Where is that money? Why is not being put back into ESO? Why dont you hire more people if your team is so "small".
There is probably alot more to add. But this is what I have on my mind. Discuss.
I am really upset at this point.
Wow is this for real? Not photoshoped?
Honestly I wish ZOS staff were given the freedom to smack down some of the trolls and toxic posters more often.
It's often the same names as well, people who seem to have nothing better to do but go on the forums and try to stir up more resentment for ZOS or attack everything they do. The game is in a shockingly bad place right now, and ZOS deserves a lot of criticism for how they've handled things, but too many people go about that in the wrong way.
If you're on a forum just to make angry or toxic posts because you're so unhappy about a game, it's time to walk away from that game. It's better for you mental health, trust me I've literally been there with this game.
So it's understandable that a community manager would make a post slapping playing customers in the face by making light of the fact that the game can be literally unplayable for those customers and yet those customers are toxic and trolls for repeatedly complaining that the product is literally unplayable? ZOS had earned every bit of the blowback they have and are receiving after 5 years of releasing buggy content, re introducing bugs that have been previously fixed, inability to provide stable servers]5 yearsafter release and the list goes on. I appreciate that you recognize that they deserve most of the criticism but imho they deserve far more than they are receiving. I think the customer base has been overly forgiving and reasonable with this dev team if anything.
xMovingTarget wrote: »Ever since elsweyr release, it seems that ZOS does not care about eso anymore.
Elsweyr got release with 90% of the bugs reported during the PTS cycle, 1 month later barely anything has been done to fix these bugs/issues.
The EU server is in the worst state since release. Necro still broken, Sunspire still broken(bosses hitboxes. skills not able to hit the boss).
What are you doing all day in the office ZOS? Paying customers expect you work on bugs, fixes, increase performance.
At this point it starts to feel like the money we all spend on eso is taken straight into this mobile game nobody cares about and whatever else you have going on. You sell things in the crownstore for ridiculous prices, which alot of people pay. Where is that money? Why is not being put back into ESO? Why dont you hire more people if your team is so "small".
There is probably alot more to add. But this is what I have on my mind. Discuss.
I am really upset at this point.
kpittsniperb14_ESO wrote: »So it's understandable that a community manager would make a post slapping playing customers in the face by making light of the fact that the game can be literally unplayable for those customers and yet those customers are toxic and trolls for repeatedly complaining that the product is literally unplayable? ZOS had earned every bit of the blowback they have and are receiving after 5 years of releasing buggy content, re introducing bugs that have been previously fixed, inability to provide stable servers]5 yearsafter release and the list goes on. I appreciate that you recognize that they deserve most of the criticism but imho they deserve far more than they are receiving. I think the customer base has been overly forgiving and reasonable with this dev team if anything.
LiraTaurwen wrote: »Lady_Rosabella wrote: »xMovingTarget wrote: »It is a really bad joke to make when your name is green.
Kind of like this Joke(?) from Gina in December 2018.
WTF!!! Really bad joke...You know what? .I. ZoS!
Let's take a step back and appreciate all that zos has fixed. They cant fix this stuff in a day or week it takes years to get a game going. You should be happy they let play this beta right now.
SweepsAllClowns wrote: »Let's take a step back and appreciate all that zos has fixed. They cant fix this stuff in a day or week it takes years to get a game going. You should be happy they let play this beta right now.
My EU account has been completely stuck for over 3 months now, I wonder how long it takes to accidently work again, a year or maybe 2 whole years? If I'm patient enough the eta for my next successful log in might be just around the corner in late 2021 already! In my last message with support I clearly asked what's their plan to fix my account, no answer and ticket closed by the customer. It's amazing how easily they let many loyal customers just leave without much any effort to keep them playing and paying, however on this forum side they sure are very fast and motivated to remove comments and close threads.
SweepsAllClowns wrote: »Let's take a step back and appreciate all that zos has fixed. They cant fix this stuff in a day or week it takes years to get a game going. You should be happy they let play this beta right now.
My EU account has been completely stuck for over 3 months now, I wonder how long it takes to accidently work again, a year or maybe 2 whole years? If I'm patient enough the eta for my next successful log in might be just around the corner in late 2021 already! In my last message with support I clearly asked what's their plan to fix my account, no answer and ticket closed by the customer. It's amazing how easily they let many loyal customers just leave without much any effort to keep them playing and paying, however on this forum side they sure are very fast and motivated to remove comments and close threads.
Why are you being so negative. They work hard and it's only been 5 years. I normally say Rome was not built in a year but people got angry. So now I say wow was not built fully in 5 years. Do you think they had good servers. Impossible it was like 2004 technology was not that good. We are still playing catch up with technology.
Be happy that you are stuck, it could be worse. You could be stuck in loading screen. At least your in game and can watch others play.
SweepsAllClowns wrote: »Let's take a step back and appreciate all that zos has fixed. They cant fix this stuff in a day or week it takes years to get a game going. You should be happy they let play this beta right now.
My EU account has been completely stuck for over 3 months now, I wonder how long it takes to accidently work again, a year or maybe 2 whole years? If I'm patient enough the eta for my next successful log in might be just around the corner in late 2021 already! In my last message with support I clearly asked what's their plan to fix my account, no answer and ticket closed by the customer. It's amazing how easily they let many loyal customers just leave without much any effort to keep them playing and paying, however on this forum side they sure are very fast and motivated to remove comments and close threads.
Why are you being so negative. They work hard and it's only been 5 years. I normally say Rome was not built in a year but people got angry. So now I say wow was not built fully in 5 years. Do you think they had good servers. Impossible it was like 2004 technology was not that good. We are still playing catch up with technology.
Be happy that you are stuck, it could be worse. You could be stuck in loading screen. At least your in game and can watch others play.
See then it's good play on the NA side. I think your post said you got stuck in a spot. So I was saying be happy you get to watch others play. It could be worse and not be able to log in.
Even if its 5 mins of game time you gotta think that's 5 mins more than someone who could not log in. Gotta see the glass half full buddy.
SweepsAllClowns wrote: »See then it's good play on the NA side. I think your post said you got stuck in a spot. So I was saying be happy you get to watch others play. It could be worse and not be able to log in.
Even if its 5 mins of game time you gotta think that's 5 mins more than someone who could not log in. Gotta see the glass half full buddy.
Sure if pretending overpositive in sarcastic way, I could even be so happy about my situation that I'd keep on paying for ESO+ membership, it's just that great now! And yes my EU account got stuck immediately after Wrathstone download, support is aware and investigating, all tickets closed.
SweepsAllClowns wrote: »See then it's good play on the NA side. I think your post said you got stuck in a spot. So I was saying be happy you get to watch others play. It could be worse and not be able to log in.
Even if its 5 mins of game time you gotta think that's 5 mins more than someone who could not log in. Gotta see the glass half full buddy.
Sure if pretending overpositive in sarcastic way, I could even be so happy about my situation that I'd keep on paying for ESO+ membership, it's just that great now! And yes my EU account got stuck immediately after Wrathstone download, support is aware and investigating, all tickets closed.
But you can stil watch videos from EU server on Youtube, take consolation in that. Furthermore, you may increase playback speed, in which case the game would run faster than if you actually played it.
SweepsAllClowns wrote: »SweepsAllClowns wrote: »See then it's good play on the NA side. I think your post said you got stuck in a spot. So I was saying be happy you get to watch others play. It could be worse and not be able to log in.
Even if its 5 mins of game time you gotta think that's 5 mins more than someone who could not log in. Gotta see the glass half full buddy.
Sure if pretending overpositive in sarcastic way, I could even be so happy about my situation that I'd keep on paying for ESO+ membership, it's just that great now! And yes my EU account got stuck immediately after Wrathstone download, support is aware and investigating, all tickets closed.
But you can stil watch videos from EU server on Youtube, take consolation in that. Furthermore, you may increase playback speed, in which case the game would run faster than if you actually played it.
Much wisdom here indeed, but does all this get me my third Grand Overlord character?