Chat delay 10 minutes, guilds disappeared, friends disappeared PC-EU after maintenance 6/10/2019

TheMage

What's going on? No friends, no guildies. First time/first game where it's happening.

Thrain

TheMage wrote: »

What's going on? No friends, no guildies. First time/first game where it's happening.

LeglessUK

Guilds and Friends are back for me now

dtsharples

Can't even log in to Cyrodiil now, just a never-ending loadscreen.
I do love maintenance Mondays, always fun to see what they have managed to break.

Leeched

ZOS_GinaBruno wrote: »

Thanks all, confirming we've seen this and are looking into it.

Over FOUR hours later the server is still a mess - sterling work ZOS, sterling work...

ArvenAldmeri

Few hours... Right. Isnt there this issue already since 6pm or so? Its 11pm in EU already...

Ydrisselle

TheMage wrote: »

What's going on? No friends, no guildies. First time/first game where it's happening.

First time? I assume you have started ESO not so long ago... since it's not the first time

BackAndAngry

zos is killing it xD

k0u

Leeched wrote: »

ZOS_GinaBruno wrote: »

Thanks all, confirming we've seen this and are looking into it.

Over FOUR hours later the server is still a mess - sterling work ZOS, sterling work...

It's ok if it takes them longer to fix it. It is probably a very complex code where a small change can lead to something you haven't had in mind at all.

But why didn't they communicate it earlier. It started with EU maintenance taking longer than the NA one. Then shortly after EU servers went live, issues started. Still no statement. I tried to relog but I get stuck in an infinite loading screen. Still no statement. Didn't someone quote a post where ZOS said that they want to improve in costumer communication?

Just let us know what is happening, what are the issues, why are there issues, how are you trying to fix them and what are you doing to prevent them in the future;

LiraTaurwen

k0u wrote: »

Leeched wrote: »

ZOS_GinaBruno wrote: »

Thanks all, confirming we've seen this and are looking into it.

Over FOUR hours later the server is still a mess - sterling work ZOS, sterling work...

It's ok if it takes them longer to fix it. It is probably a very complex code where a small change can lead to something you haven't had in mind at all.

But why didn't they communicate it earlier. It started with EU maintenance taking longer than the NA one. Then shortly after EU servers went live, issues started. Still no statement. I tried to relog but I get stuck in an infinite loading screen. Still no statement. Didn't someone quote a post where ZOS said that they want to improve in costumer communication?

Just let us know what is happening, what are the issues, why are there issues, how are you trying to fix them and what are you doing to prevent them in the future;

Duuuuude, that's asking for too much! Some of us have been here for months asking for the same thing and look what happens... there is no hope!

VinayExile

Mathius_Mordred wrote: »

immozz01 wrote: »

https://youtu.be/dtDvO0FKOTg

I feel embarressed for ZoS staff if they watch this.

@ZOS_GinaBruno yea this

awesome vid, to bad not more bugs presented there since not even 10% of current bugs are in that video, but it makes a point.

k0u

LiraTaurwen wrote: »

k0u wrote: »

Leeched wrote: »

ZOS_GinaBruno wrote: »

Thanks all, confirming we've seen this and are looking into it.

Over FOUR hours later the server is still a mess - sterling work ZOS, sterling work...

It's ok if it takes them longer to fix it. It is probably a very complex code where a small change can lead to something you haven't had in mind at all.

But why didn't they communicate it earlier. It started with EU maintenance taking longer than the NA one. Then shortly after EU servers went live, issues started. Still no statement. I tried to relog but I get stuck in an infinite loading screen. Still no statement. Didn't someone quote a post where ZOS said that they want to improve in costumer communication?

Just let us know what is happening, what are the issues, why are there issues, how are you trying to fix them and what are you doing to prevent them in the future;

Duuuuude, that's asking for too much! Some of us have been here for months asking for the same thing and look what happens... there is no hope!

That's so sad. If this has been going on for months I can understand your frustration.

LeglessUK

20 minutes ago my Guilds and Friends started working again, now they don't again... lol...

Deohjo

The house settings are also broken PC-EU
settings r gone. unable to save

LiraTaurwen

k0u wrote: »

LiraTaurwen wrote: »

k0u wrote: »

Leeched wrote: »

ZOS_GinaBruno wrote: »

Thanks all, confirming we've seen this and are looking into it.

Over FOUR hours later the server is still a mess - sterling work ZOS, sterling work...

It's ok if it takes them longer to fix it. It is probably a very complex code where a small change can lead to something you haven't had in mind at all.

But why didn't they communicate it earlier. It started with EU maintenance taking longer than the NA one. Then shortly after EU servers went live, issues started. Still no statement. I tried to relog but I get stuck in an infinite loading screen. Still no statement. Didn't someone quote a post where ZOS said that they want to improve in costumer communication?

Just let us know what is happening, what are the issues, why are there issues, how are you trying to fix them and what are you doing to prevent them in the future;

Duuuuude, that's asking for too much! Some of us have been here for months asking for the same thing and look what happens... there is no hope!

That's so sad. If this has been going on for months I can understand your frustration.

yes unfortunately it's how things work here, fun game with crap company that shows no respect for EU players.

freespirit

ZOS_GinaBruno wrote: »

Update: We are currently working on a hotfix to address these issues. This won't require any downtime, but it will take at least a couple hours to stage and publish.

Hey there @ZOS_GinaBruno any chance of an update? I know you said a "couple of hours" and that can be read in many ways

I'm just logging in every so often to check, as of 5 mins ago I am still "Billy no mates" and have no guilds, should I just give up for tonight?

Salvas_Aren

freespirit wrote: »

ZOS_GinaBruno wrote: »

Update: We are currently working on a hotfix to address these issues. This won't require any downtime, but it will take at least a couple hours to stage and publish.

Hey there @ZOS_GinaBruno any chance of an update? I know you said a "couple of hours" and that can be read in many ways

I'm just logging in every so often to check, as of 5 mins ago I am still "Billy no mates" and have no guilds, should I just give up for tonight?

Try the way that covers 3, 4 and 5 digits.

Thrain

wow 3 times now my whole friendlist got removed and came back its just in-out-in-out since when are my friends skanks?

freespirit wrote: »

ZOS_GinaBruno wrote: »

Update: We are currently working on a hotfix to address these issues. This won't require any downtime, but it will take at least a couple hours to stage and publish.

Hey there @ZOS_GinaBruno any chance of an update? I know you said a "couple of hours" and that can be read in many ways

I'm just logging in every so often to check, as of 5 mins ago I am still "Billy no mates" and have no guilds, should I just give up for tonight?

Uryel

I've seen that asked somewhere else, obviously without answer, and I don't expect one either, but...

What the hell do they need a maintenance each week for, and what do they actually do ?

Back in the days, and I mean that as in "before explaining to people you play a game with a monthly fee to access it over the internet, you first need to explain what Internet is", we had maintenance only a few times per year, they were never scheduled, always happened when there was some weird sh*t going on. And it worked mighty fine.

I've worked in IT, system and network specifically. Last company I worked for, we had about 250 servers to keep up and running at all time, and unless some major sh*t hit the fan, we never had more than a few minutes of service interruption. Even when replacing some hardware, we didn't need yo bring servers offline, because we had redudancy.

So, what the blaze are they doing each week that warrants several hours of service interruption and results in losing basic features from time to time ?

redgreensunset

Ah it sounds like my issue with not being able to accept an invite to a guild might have something to do with this.

For more full explanations please see this thread: https://forums.elderscrollsonline.com/en/discussion/479372/guild-invite-bugged#latest

freespirit

Thrain wrote: »

wow 3 times now my whole friendlist got removed and came back its just in-out-in-out since when are my friends skanks?

freespirit wrote: »

ZOS_GinaBruno wrote: »

Update: We are currently working on a hotfix to address these issues. This won't require any downtime, but it will take at least a couple hours to stage and publish.

Hey there @ZOS_GinaBruno any chance of an update? I know you said a "couple of hours" and that can be read in many ways

I'm just logging in every so often to check, as of 5 mins ago I am still "Billy no mates" and have no guilds, should I just give up for tonight?

Considering Elsweyr…..



This Kahjiit is learning on the job!

Gnozo

One whole day gooooonnnneeeeee.

No PvP. IF there are campaigns you cant join due to endless loading screen. Some of my chars are locked due to this, cause they stand in Cyro. Cant logg in on them.

Nice ZOS, you are killing it. Feeling bad for you son

Čičiliusku

After the maintenance, my game somehow lags and my framerate dropped. It's really annoying even more because it didn't happen before and now my entire game is affected by it.

dtsharples

My chars that are inside of Cyrodiil can't be accessed, its just an endless loadscreen.
Those who aren't in Cyrodiil can log in, they just have no way to queue into a campaign.
What a joke.

BackAndAngry

Welcome to Cyrodiil PC EU

Alienoutlaw

an nothing is done to compensate the players on the EU server we just get met with a forum mod locking the threads down

Tyralbin

A fix was done to the Guild Invite system and everything else relating to guilds is bugged.

Is it possible this fix caused the issue?

KingMagaw

My game has not improved. Cant talk in guilds, friends list gone, cant use dungeon finder (Not that you can anyway) and cant get into PvP, coupled with trials are acting buggy and especially laggy.

Blatantly breaking the game further every week.

Tyralbin

Not just guild stuff that is broke.

I have been kicked going through my mail twice and kicked whilst fishing.

All my other stuff is working fine so nope it isn't my internet.

Edit: Logged back in tried fishing again got kicked again. Going to try one more time see what happens then cal it a day.

LeglessUK

Why does this ONLY ever happen on PC/EU, all other platforms get smooth patches and maintenance, every time ZOS update ESO, PC/EU crashes and burns