Chat delay 10 minutes, guilds disappeared, friends disappeared PC-EU after maintenance 6/10/2019

LiraTaurwen · June 2019

Seems like its working now... but there was no official statement so who knows.. might be broken later when there is more people online.

Poor communication as always.

Mathius_Mordred · June 2019

https://www.skyrimredshirts.com/post/major-game-disruption-after-patch-5-0-8

Turelus · June 2019

Cążki wrote: »

Of course they ban for "truth" critisim. and you shuld also make some. Maybe if there where many ambassadors who critisim of front maybe we could get better game.

I think you don't pay enough attention to what we're saying and doing if you don't think we criticise ZOS.

It's entirely possible to give true criticism and hold ZOS to account without being rude or toxic.

tim99 · June 2019

Haenk wrote: »

Carmina wrote: »

**sigh**

This is NOT DUE TO THE PATCH! Testing would not have avoided this. Criticism towards ZOS is totally justified, regarding communication and all that. But this was not due to not testing. They messed up applying the patch.

**sigh** too.
Usually, they should do their patch (after taking a complete backup), bring the server back online with *non-public* access. Test the stuff for a while, *then* open to public.
Even better would be a staging system - copy player data, apply patch, open staging system to public, testdrive, if everything seems to be OK after a day - roll out.

sorry, but no. that would mean, the server are closed for the whole monday at all.
than i prefer the current handling, that from time to time a patch goes wrong and gets an online-hotfix for that. ^^

LiraTaurwen · June 2019

tim99 wrote: »

Haenk wrote: »

Carmina wrote: »

**sigh**

This is NOT DUE TO THE PATCH! Testing would not have avoided this. Criticism towards ZOS is totally justified, regarding communication and all that. But this was not due to not testing. They messed up applying the patch.

**sigh** too.
Usually, they should do their patch (after taking a complete backup), bring the server back online with *non-public* access. Test the stuff for a while, *then* open to public.
Even better would be a staging system - copy player data, apply patch, open staging system to public, testdrive, if everything seems to be OK after a day - roll out.

sorry, but no. that would mean, the server are closed for the whole monday at all.
than i prefer the current handling, that from time to time a patch goes wrong and gets an online-hotfix for that. ^^

Server wouldn't be offline for the whole day if they bothered to do the maintenance during the night instead of in the morning. But hey poor ZoS staff can't wake up early, we have to respect that! Game is free and all..

Myrm · June 2019

LiraTaurwen wrote: »

Server wouldn't be offline for the whole day if they bothered to do the maintenance during the night instead of in the morning. But hey poor ZoS staff can't wake up early, we have to respect that! Game is free and all..

Night? During which time zone? Yours I guess. Wherever it's night it will be somebody else's day time.

LiraTaurwen · June 2019

Myrm wrote: »

LiraTaurwen wrote: »

Server wouldn't be offline for the whole day if they bothered to do the maintenance during the night instead of in the morning. But hey poor ZoS staff can't wake up early, we have to respect that! Game is free and all..

Night? During which time zone? Any but yours I guess. Wherever it's night it will be somebody else's day time.

Night in EUROPE, as this is an EUROPEAN SERVER... you know like they do in NA...

Mathius_Mordred · June 2019

LiraTaurwen wrote: »

tim99 wrote: »

Haenk wrote: »

Carmina wrote: »

**sigh**

This is NOT DUE TO THE PATCH! Testing would not have avoided this. Criticism towards ZOS is totally justified, regarding communication and all that. But this was not due to not testing. They messed up applying the patch.

**sigh** too.
Usually, they should do their patch (after taking a complete backup), bring the server back online with *non-public* access. Test the stuff for a while, *then* open to public.
Even better would be a staging system - copy player data, apply patch, open staging system to public, testdrive, if everything seems to be OK after a day - roll out.

sorry, but no. that would mean, the server are closed for the whole monday at all.
than i prefer the current handling, that from time to time a patch goes wrong and gets an online-hotfix for that. ^^

Server wouldn't be offline for the whole day if they bothered to do the maintenance during the night instead of in the morning. But hey poor ZoS staff can't wake up early, we have to respect that! Game is free and all..

I believe the servers went down for maintenance at 8am BST, 7am GMT(UTC) which means midnight Pacific Time, so it was done during the night. Somewhere it is always night and somewhere it is always day, I'm the first to pull them up on getting it wrong but even Zos can't stop time as they have not yet levelled the Psijic skill line!

NA and EU servers must be done simultaneously or there will be version mismatch errors.

LiraTaurwen · June 2019

Mathius_Mordred wrote: »

LiraTaurwen wrote: »

tim99 wrote: »

Haenk wrote: »

Carmina wrote: »

**sigh**

This is NOT DUE TO THE PATCH! Testing would not have avoided this. Criticism towards ZOS is totally justified, regarding communication and all that. But this was not due to not testing. They messed up applying the patch.

**sigh** too.
Usually, they should do their patch (after taking a complete backup), bring the server back online with *non-public* access. Test the stuff for a while, *then* open to public.
Even better would be a staging system - copy player data, apply patch, open staging system to public, testdrive, if everything seems to be OK after a day - roll out.

sorry, but no. that would mean, the server are closed for the whole monday at all.
than i prefer the current handling, that from time to time a patch goes wrong and gets an online-hotfix for that. ^^

Server wouldn't be offline for the whole day if they bothered to do the maintenance during the night instead of in the morning. But hey poor ZoS staff can't wake up early, we have to respect that! Game is free and all..

I believe the servers went down for maintenance at 8am BST, 7am GMT(UTC) which means midnight Pacific Time, so it was done during the night. Somewhere it is always night and somewhere it is always day, I'm the first to pull them up on getting it wrong but even Zos can't stop time as they have not yet levelled the Psijic skill line!

NA and EU servers must be done simultaneously or there will be version mismatch errors.

We are talking about an EUROPEAN server, and in europe maintenances are made during the morning and extended to peak hours many times. Does not matter what time it is in other parts of the world.. if so then change the server name to GLOBAL PC-SERVER.

Mathius_Mordred · June 2019

LiraTaurwen wrote: »

Mathius_Mordred wrote: »

LiraTaurwen wrote: »

tim99 wrote: »

Haenk wrote: »

Carmina wrote: »

**sigh**

This is NOT DUE TO THE PATCH! Testing would not have avoided this. Criticism towards ZOS is totally justified, regarding communication and all that. But this was not due to not testing. They messed up applying the patch.

**sigh** too.
Usually, they should do their patch (after taking a complete backup), bring the server back online with *non-public* access. Test the stuff for a while, *then* open to public.
Even better would be a staging system - copy player data, apply patch, open staging system to public, testdrive, if everything seems to be OK after a day - roll out.

sorry, but no. that would mean, the server are closed for the whole monday at all.
than i prefer the current handling, that from time to time a patch goes wrong and gets an online-hotfix for that. ^^

Server wouldn't be offline for the whole day if they bothered to do the maintenance during the night instead of in the morning. But hey poor ZoS staff can't wake up early, we have to respect that! Game is free and all..

I believe the servers went down for maintenance at 8am BST, 7am GMT(UTC) which means midnight Pacific Time, so it was done during the night. Somewhere it is always night and somewhere it is always day, I'm the first to pull them up on getting it wrong but even Zos can't stop time as they have not yet levelled the Psijic skill line!

NA and EU servers must be done simultaneously or there will be version mismatch errors.

We are talking about an EUROPEAN server, and in europe maintenances are made during the morning and extended to peak hours many times. Does not matter what time it is in other parts of the world.. if so then change the server name to GLOBAL PC-SERVER.

The two servers have to be done at the same time or there will be version mismatch errors if users swap between servers (as many do). There may also be, although I don't know this for certain, communication between the two servers for load allocation, this wouldn't work if they were both running different versions.

LiraTaurwen · June 2019

Mathius_Mordred wrote: »

LiraTaurwen wrote: »

Mathius_Mordred wrote: »

LiraTaurwen wrote: »

tim99 wrote: »

Haenk wrote: »

Carmina wrote: »

**sigh**

This is NOT DUE TO THE PATCH! Testing would not have avoided this. Criticism towards ZOS is totally justified, regarding communication and all that. But this was not due to not testing. They messed up applying the patch.

**sigh** too.
Usually, they should do their patch (after taking a complete backup), bring the server back online with *non-public* access. Test the stuff for a while, *then* open to public.
Even better would be a staging system - copy player data, apply patch, open staging system to public, testdrive, if everything seems to be OK after a day - roll out.

sorry, but no. that would mean, the server are closed for the whole monday at all.
than i prefer the current handling, that from time to time a patch goes wrong and gets an online-hotfix for that. ^^

Server wouldn't be offline for the whole day if they bothered to do the maintenance during the night instead of in the morning. But hey poor ZoS staff can't wake up early, we have to respect that! Game is free and all..

I believe the servers went down for maintenance at 8am BST, 7am GMT(UTC) which means midnight Pacific Time, so it was done during the night. Somewhere it is always night and somewhere it is always day, I'm the first to pull them up on getting it wrong but even Zos can't stop time as they have not yet levelled the Psijic skill line!

NA and EU servers must be done simultaneously or there will be version mismatch errors.

We are talking about an EUROPEAN server, and in europe maintenances are made during the morning and extended to peak hours many times. Does not matter what time it is in other parts of the world.. if so then change the server name to GLOBAL PC-SERVER.

The two servers have to be done at the same time or there will be version mismatch errors if users swap between servers (as many do). There may also be, although I don't know this for certain, communication between the two servers for load allocation, this wouldn't work if they were both running different versions.

Who cares? The two servers are different already, one runs like *** lol

Merlight · June 2019

Mathius_Mordred wrote: »

The two servers have to be done at the same time or there will be version mismatch errors if users swap between servers (as many do).

That's a total non-issue. You play on EU, you update when EU does maintenance. You play on NA, you update when NA does maintenance. You play on both, you update whenever you want, and accept that you won't be able to play on the other server for half a day.

Tatanko · June 2019

LiraTaurwen wrote: »

Does not matter what time it is in other parts of the world.. if so then change the server name to GLOBAL PC-SERVER.

You paint yourself as the victim here, yet you ignore all of the people who play from locations other than Europe or North America. Hypocrite much?

PC-NA and PC-EU are both global servers.

LiraTaurwen · June 2019

Tatanko wrote: »

LiraTaurwen wrote: »

Does not matter what time it is in other parts of the world.. if so then change the server name to GLOBAL PC-SERVER.

You paint yourself as the victim here, yet you ignore all of the people who play from locations other than Europe or North America. Hypocrite much?

PC-NA and PC-EU are both global servers.

Then change their name to global servers. I guess the majority of people on EU server plays from europe, otherwise we wouldn't have so much problems during peak time but hey...what do I know?! Personaly I don't mind the time as its early for me, but for many people in the rest of europe is during part of their play time.

Not this is as big of an issue as all the other problems with EU server, just a little detail that shows how much they care.

Mathius_Mordred · June 2019

Merlight wrote: »

Mathius_Mordred wrote: »

The two servers have to be done at the same time or there will be version mismatch errors if users swap between servers (as many do).

That's a total non-issue. You play on EU, you update when EU does maintenance. You play on NA, you update when NA does maintenance. You play on both, you update whenever you want, and accept that you won't be able to play on the other server for half a day.

That may be the case, all I'm saying here, and I have no direct source for this and could well be wrong, is that there are probably technical reasons why they have to be done simultaneously. Because of that there will always be some people somewhere who are stopped from playing as the patch is in their game time whilst there will be many more who wake up to find it done, or come home from work to find it done (my case).

redlink1979 · June 2019

Servers need, at least, more hamsters...

tgrippa · June 2019

I heard from a not-very-reliable source that the issues are down to all the new combat pets in the game now. Necros, wardens, sorcs - please think of the servers, don’t use pets.

( ͡° ͜ʖ ͡°)

Cążki · June 2019

I feel ESO is a second priority in ZOS.

Palidon · June 2019

ZOS continually tells their player base what they want to here just like many pathetic politicians. If you believe their crap well I feel sorry for you. Oh by the way ZOS as of your new patch players in cyrodiil can no long interface with any doors or nodes while in stealth. How long will it take to fix that mess you all created?

Myrm · June 2019

Palidon wrote: »

ZOS continually tells their player base what they want to here just like many pathetic politicians. If you believe their crap well I feel sorry for you. Oh by the way ZOS as of your new patch players in cyrodiil can no long interface with any doors or nodes while in stealth. How long will it take to fix that mess you all created?

Are all these problems just related to the PvP areas? Or is it PvE too?

Salvas_Aren · June 2019

The dumbest cause for the performance drop one came up with is the influx of new players who want to play in Cyro.

I mean, don't we have population locks there?

Myrm · June 2019

Salvas_Aren wrote: »

The dumbest cause for the performance drop one came up with is the influx of new players who want to play in Cyro.

I mean, don't we have population locks there?

Forgive me, but why is that such a dumb cause? It sounds pretty convincing to me. I admit though to having absolutely no idea about programming/servers etc.

Salvas_Aren · June 2019

Myrm wrote: »

Salvas_Aren wrote: »

The dumbest cause for the performance drop one came up with is the influx of new players who want to play in Cyro.

I mean, don't we have population locks there?

Forgive me, but why is that such a dumb cause? It sounds pretty convincing to me. I admit though to having absolutely no idea about programming/servers etc.

Because there ARE population locks.

No matter how many ppl try to enter Cyro, the cap is 1500, 500 per faction. Factions where full since all ages. So, that argument is an absurd one.

It might be caused by the influx of new players within the rest of Tamriel, but that fact would not be covered by the argument.

Myrm · June 2019

Salvas_Aren wrote: »

Because there ARE population locks.

No matter how many ppl try to enter Cyro, the cap is 1500, 500 per faction. Factions where full since all ages. So, that argument is an absurd one.

It might be caused by the influx of new players within the rest of Tamriel, but that fact would not be covered by the argument.

Ah, I see. Thanks for the explanation.

rez0055 · June 2019

Guys can I enter Cyrodiil when i’m back Home from work (pc EU) yes or no? All I want to hear 🤣

The_Lex · June 2019

Happened to me last night around 7:00 pm (edt) on PC NA. Campaign, Guilds, and Friends menus were completely blank. I tried a /reloadui but that launched me into a 10mn load screen. I did a hard reset of my computer, and that solved it (or was just a lucky coincidence). Others in my group said that they waited about 10-20mns and that it resolved itself.

BUT THOSE LOAD SCREENS.............ALL NIGHT LONG..............

TheHsN · June 2019

all my chars stuck which ones at the Cyrodill...
and I lost all my guilds and friends from the lists

chexor · June 2019

ZOS_GinaBruno wrote: »

Update: We are currently working on a hotfix to address these issues. This won't require any downtime, but it will take at least a couple hours to stage and publish.

Been 24hours since "Update" are you still working or you gave up? @ZOS_GinaBruno

Mathius_Mordred · June 2019

Guild chat is again taking minutes to show

Sizaansil · June 2019

Guild chats are starting to lag again for me and my guildmates. Social features have the same issues.
I had the same problems yesterday but they were gone when I logged on this morning only to come back a few minutes ago.
Needless to say I'm on PC-EU