Edited by ZOS_GinaBruno on May 31, 2019 6:48PM
We’ve been seeing your posts recently about issues with the LFG tool when queuing for dungeons and Battlegrounds, and we’d like to talk to you a bit about its current state and what our plans are moving forward.
Simply put, the LFG tool is not currently up to our standards and not working as you’d expect. We do want to note this isn’t a hardware issue, but is tied to server load; the more people that try to use it, the less stable it becomes, which is counterintuitive to how it should be functioning. This is causing the error messages you’ve been seeing that someone has declined the invite. While we know this has been an existing issue, it is certainly exacerbated by all the new and returning players we’ve seen with Elsweyr’s recent launch on PC.
Yesterday afternoon, we ran a command on the backend for PC that reduced the amount of people that can queue for a dungeon or Battleground. In doing this, you may have noticed an increase in the amount of times you see the message that you’re unable to queue. However, this allows players who are actually in the queue to get into their activity faster and more successfully. When you see the message that you’re unable to queue, please just keep trying until you enter the queue. We understand this situation is far from ideal, but it does at least cycle people through the queue faster and with more reliability.
We want to let you know are actively working on completely revamping the LFG tool to ensure it is more stable and easier to use. This requires a great deal of coding work and will take some time, but our goal is to publish it to everyone later this year. We’ll keep you updated on its progress.
Thank you for all your continued support, and we look forward to rolling out our new LFG system for dungeons and Battlegrounds.