Maintenance for the week of January 6:
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• EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
• PC/Mac: No maintenance – January 6
• NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
Oceanic Lag now 300-400 ms even with a vpn - was 250-300??
-
Audrena✭✭✭Ping for eso without vpn 450-500
With mudfish 380-450
Gw2 180-210 (without vpn)
World of Warcraft Los Angeles server, 158ms from here in Melbourne. Chicago server, 195ms.
ESO... 350ms or higher.
It's an absolute joke from a cashed-up corporation like Zenimax, and it's only happening because they refuse to actually hire staff to run netops, instead "fixing" a non-existent problem by buying an Akamai service that was never designed for real-time gaming, and which is routing Australian customers literally around the planet before we get to the servers.
As I said earlier, we get better pings to MOSCOW.
9 -
Bobby_V_Rockit✭✭✭✭✭
✭Bobby_V_Rockit wrote: »I’m upgrading to telstra NBN on Monday, from what i believe is cable (coaxial cable connecting modem to wall). I really hope it helps, otherwise... might be time to call it
Sorry to say mate, ive got fttp get on average 100mb down and 50 mb up. And the ms sits around 400-500.. Its not our net (funny enough) its how zenimax handles the information from cleint to server... Eso is rubbish at it.. People only put up with it because of a 'name' really not alot to stick around for..
Its a dead community at our prime time on all platforms (compared to other mmos).
Well thats my answer i guess...
Yeah... turned out they couldn’t install it anyway, copper wiring to the junction over 150m. I’ll investigate mobile hotspot tethering lol1 -
gronoxvx✭✭✭✭✭Havent logged in since the xbox patch last night and im wondering if i should even bother or not with all the threads popping up. Im assuming for us aussies on xbox it will be a million times worse as well.1 -
gronoxvx✭✭✭✭✭Havent logged in since the xbox patch last night and im wondering if i should even bother or not with all the threads popping up. Im assuming for us aussies on xbox it will be a million times worse as well.
And i was right. PVE i lagged out in a deserted belkarth 3 times trying to do my writs. Tried VOM as the random daily and disconnected as soon as i got into the dungeon. Then another 3 times before the end. Tried to pvp and it wasnt too bad until i hit an area that had more than 3 or 4 players and would die due to invisible skills. Im considering going back to D3 for the current season compared to this joke of a game. Glad i cancelled my sub already but feel absolutely gutted i purchased elsweyr.
I understand after all new content they have issues with lag, but no other dlcs/chapters have been this bad. And before anyone says anything about "ChEcK uR *** oZzY iNtErNeT!1!1", i use to play this fine on a 10mb/sec adsl2 with nowhere near this kind of lag.4 -
SaucyMcSauceface✭✭✭✭@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_Finn @ZOS_anyone-who-will-listen
I think that we should be equal parts impressed and irritated with the lack of response from anyone despite the literally hundreds of comments. Irritated that those who job it is to manage the community do not see fit to even acknowledge the problem, and impressed with ourselves that we have been polite and on task enough that they have not even issued a reminder to stay on topic and avoid flaming and baiting.
7 -
Heromofo✭✭✭✭✭SaucyMcSauceface wrote: »@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_Finn @ZOS_anyone-who-will-listen
I think that we should be equal parts impressed and irritated with the lack of response from anyone despite the literally hundreds of comments. Irritated that those who job it is to manage the community do not see fit to even acknowledge the problem, and impressed with ourselves that we have been polite and on task enough that they have not even issued a reminder to stay on topic and avoid flaming and baiting.
Just like to add ZOS we are just insanely huge fans of Elder Scrolls. The idea of not been able to play in alot of things because you lads don't care for us on this side of the world just really bloody hurts.
Ps i love the way you lads set up pvp these days battlegrounds are fun as. Just not so fun when people keep blinking around and you swing at air most of the time in melee....
Anyway as someone who owns all dlcs , alot of crown items and has an eso sub. I feel like i deserve not only responses here with the rest. But a detailed plan on how you lot intend to atleast minimize the lag issues we face daily.3 -
jcm2606✭✭✭✭✭
✭✭Connection speed (5Mbps, 50Mbps, 500Mbps) doesn't matter, because most of the data being sent is a few bytes in size. What matters is your connection's latency/ping, and your connection's stability, when communicating with a given server.
If your connection sends your traffic through an overloaded exchange, or over an unstable path, your traffic will be delayed, or worse, dropped completely, forcing you to resend what was dropped.
Moving from ADSL to NBN won't help if your ADSL connection was already fast latency-wise, and relatively stable, despite NBN having even 10x faster download speeds.
If you're on PC, I'd highly recommend giving a VPN such as WTFast or Mudfish a go, as these can potentially halve your ping. They work by taking control of the path your traffic takes, and sending your traffic down an optimised path that skips the known slowdowns (namely Akamai's Singapore DDOS scrubbing center, in our case), essentially like a private Uber for your traffic. Can't speak for WTFast, but Mudfish has taken my ping from 350-500, to 240-300, for only $3 every 1-2 months. Easy to set up, very effective, and very cheap.Edited by jcm2606 on June 21, 2019 2:58PM0 -
Bhaal5✭✭✭✭✭
✭Connection speed (5Mbps, 50Mbps, 500Mbps) doesn't matter, because most of the data being sent is a few bytes in size. What matters is your connection's latency/ping, and your connection's stability, when communicating with a given server.
If your connection sends your traffic through an overloaded exchange, or over an unstable path, your traffic will be delayed, or worse, dropped completely, forcing you to resend what was dropped.
Moving from ADSL to NBN won't help if your ADSL connection was already fast latency-wise, and relatively stable, despite NBN having even 10x faster download speeds.
If you're on PC, I'd highly recommend giving a VPN such as WTFast or Mudfish a go, as these can potentially halve your ping. They work by taking control of the path your traffic takes, and sending your traffic down an optimised path that skips the known slowdowns (namely Akamai's Singapore DDOS scrubbing center, in our case), essentially like a private Uber for your traffic. Can't speak for WTFast, but Mudfish has taken my ping from 350-500, to 240-300, for only $3 every 1-2 months. Easy to set up, very effective, and very cheap.
I wont pay for ping of 240-300, where i can get 180-220 without any subscriptions or vpns with gw2.. Plus a second subscription to fix zos's mistake? Hell no, Thats just patting them on the back for poor server/technical choices.
Plus should openly advertise there poor performance to Australian consumers rather than bait advertising4 -
jcm2606✭✭✭✭✭
✭✭Connection speed (5Mbps, 50Mbps, 500Mbps) doesn't matter, because most of the data being sent is a few bytes in size. What matters is your connection's latency/ping, and your connection's stability, when communicating with a given server.
If your connection sends your traffic through an overloaded exchange, or over an unstable path, your traffic will be delayed, or worse, dropped completely, forcing you to resend what was dropped.
Moving from ADSL to NBN won't help if your ADSL connection was already fast latency-wise, and relatively stable, despite NBN having even 10x faster download speeds.
If you're on PC, I'd highly recommend giving a VPN such as WTFast or Mudfish a go, as these can potentially halve your ping. They work by taking control of the path your traffic takes, and sending your traffic down an optimised path that skips the known slowdowns (namely Akamai's Singapore DDOS scrubbing center, in our case), essentially like a private Uber for your traffic. Can't speak for WTFast, but Mudfish has taken my ping from 350-500, to 240-300, for only $3 every 1-2 months. Easy to set up, very effective, and very cheap.
I wont pay for ping of 240-300, where i can get 180-220 without any subscriptions or vpns with gw2.. Plus a second subscription to fix zos's mistake? Hell no, Thats just patting them on the back for poor server/technical choices.
Plus should openly advertise there poor performance to Australian consumers rather than bait advertising
1. That's your prerogative, I'm just giving you an option to play with playable ping if you want to continue playing.
2. If you're still subbed to the game, given the state of it for the Oceanic region, that's on you. The moment my ping skyrocketed, I cancelled my sub, and have no plans to renew until they fix my ping. Frankly, I'm surprised you're not doing the same.
3. How is it patting them on the back? You're not giving them any more money, in fact you're giving some other service money for making this *** experience less ***, and it's 5x cheaper than the sub, assuming you go through the $3 worth of data in a month (I have to top my Mudfish data up every 1-2 months, so in fact it's closer to 7-10x cheaper).
4. Agree on openly advertising their poor performance, though. The fact that they can *** afford to advertise the game down the side of a whole bus, but can't get off their ass and work out why Akamai is screwing our performance, is disgusting. But, again, I'm not supporting that.2 -
richo262✭✭✭✭✭
✭Still no response from ZOS?
Damn, I keep looking at this thread in the hopes that something is being done, when I first started I used to get 250ms at the peak, often hovering around 220ms. Now it averages at about 350ms.
I had to build my magsorc to 1 bar for vMA because I can no longer weapon swap consistently. I would swap, it doesn't swap, so I swap again, then it swaps twice back to my front bar, then I die. PvP is impossible. I can only PvE and even then my rotations often ignore skills I press but the game doesn't recognise.2 -
Coggo✭✭✭Still no response from ZOS?
Damn, I keep looking at this thread in the hopes that something is being done, when I first started I used to get 250ms at the peak, often hovering around 220ms. Now it averages at about 350ms.
I had to build my magsorc to 1 bar for vMA because I can no longer weapon swap consistently. I would swap, it doesn't swap, so I swap again, then it swaps twice back to my front bar, then I die. PvP is impossible. I can only PvE and even then my rotations often ignore skills I press but the game doesn't recognise.
A story as old as Tamriel itself. Aussies & Kiwis appreciate geography will always burden us with some extra baggage in the ping department, but that ESO's performance degenerates with each Chapter beggars belief.
Come on ZOS we are beseeching thee!
At the very least let us know we're heard.0 -
not4us✭✭✭Come on ZOS, do something!
My latency has been in the RED for the whole of 2019 yet no official response, not even a note of acknowledgement of the issue form any of you? @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_Finn
Thinking of going down to PAX Melbourne later on the year only to tell you (assuming some of your senior staff comes down under like they did last year) how bad the experience is.4 -
gronoxvx✭✭✭✭✭Come on ZOS, do something!
My latency has been in the RED for the whole of 2019 yet no official response, not even a note of acknowledgement of the issue form any of you? @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_Finn
Thinking of going down to PAX Melbourne later on the year only to tell you (assuming some of your senior staff comes down under like they did last year) how bad the experience is.
Forgot about pax. Unless it improves im sure they are going to just love pax.
I'll be there enjoying the rest of the weekend anyway.0 -
Bhaal5✭✭✭✭✭
✭Connection speed (5Mbps, 50Mbps, 500Mbps) doesn't matter, because most of the data being sent is a few bytes in size. What matters is your connection's latency/ping, and your connection's stability, when communicating with a given server.
If your connection sends your traffic through an overloaded exchange, or over an unstable path, your traffic will be delayed, or worse, dropped completely, forcing you to resend what was dropped.
Moving from ADSL to NBN won't help if your ADSL connection was already fast latency-wise, and relatively stable, despite NBN having even 10x faster download speeds.
If you're on PC, I'd highly recommend giving a VPN such as WTFast or Mudfish a go, as these can potentially halve your ping. They work by taking control of the path your traffic takes, and sending your traffic down an optimised path that skips the known slowdowns (namely Akamai's Singapore DDOS scrubbing center, in our case), essentially like a private Uber for your traffic. Can't speak for WTFast, but Mudfish has taken my ping from 350-500, to 240-300, for only $3 every 1-2 months. Easy to set up, very effective, and very cheap.
I wont pay for ping of 240-300, where i can get 180-220 without any subscriptions or vpns with gw2.. Plus a second subscription to fix zos's mistake? Hell no, Thats just patting them on the back for poor server/technical choices.
Plus should openly advertise there poor performance to Australian consumers rather than bait advertising
1. That's your prerogative, I'm just giving you an option to play with playable ping if you want to continue playing.
2. If you're still subbed to the game, given the state of it for the Oceanic region, that's on you. The moment my ping skyrocketed, I cancelled my sub, and have no plans to renew until they fix my ping. Frankly, I'm surprised you're not doing the same.
3. How is it patting them on the back? You're not giving them any more money, in fact you're giving some other service money for making this *** experience less ***, and it's 5x cheaper than the sub, assuming you go through the $3 worth of data in a month (I have to top my Mudfish data up every 1-2 months, so in fact it's closer to 7-10x cheaper).
4. Agree on openly advertising their poor performance, though. The fact that they can *** afford to advertise the game down the side of a whole bus, but can't get off their ass and work out why Akamai is screwing our performance, is disgusting. But, again, I'm not supporting that.
Your answers in order
1: i know its my prerogative, though anything over 250 is unacceptable, and i dont get that in ANY other mmo. And considering the lack of content eso provides.. Servers should be much better.
2: i am not subbed and will not sub until ping is below 200. If gw2 can do it.. Then zenimax can easily do the same.
3: mudfish does work for everyone and still doesnt drop the ping to acceptable ping levels. So inturn a waste of money to stay in a game not worth my time. As the oceanic region is not worth zenimaxs time
4: i wonder how zenimax works around fair trade laws. Because ToS does not cover a product not performing as advertised? And eso does not preform in most countries..1 -
MrGarlic✭✭✭✭✭
✭<SNIP>
Thinking of going down to PAX Melbourne later on the year only to tell you (assuming some of your senior staff comes down under like they did last year) how bad the experience is.
Someone already informed Matt Firor when he visited Auckland for 'Armegeddon' a few months ago.
Quick as a flash, nothing changed.
But good luck though. I hope you do get a few words in.'Sharp Arrows'Mr.GarlicHidden by darkness, a shadow in the night,A sped arrow dissecting the gloom,Finding it's target, such delight.0 -
Bhaal5✭✭✭✭✭
✭<SNIP>
Thinking of going down to PAX Melbourne later on the year only to tell you (assuming some of your senior staff comes down under like they did last year) how bad the experience is.
Someone already informed Matt Firor when he visited Auckland for 'Armegeddon' a few months ago.
Quick as a flash, nothing changed.
But good luck though. I hope you do get a few words in.
May need a translator to understand us down under1 -
Coggo✭✭✭Aussie prime time in Cyro non-cp equates to about a dozen players per alliance. Surely the servers can take that strain? My Rig and connection are optimised but still 3 disconnects in an hour last night.
I've had enough. Australian & Kiwi players experience isn't even an after thought to the managers of this game. As testified by their non involvement in this thread.
So, it's my turn to disconnect from ESO plus. I'll see you in Cyrodiil no longer sporting a crafting bag i simply can't justify throwing good money after bad anymore.3 -
Mr_Walker✭✭✭✭✭
✭✭✭✭SaucyMcSauceface wrote: »@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_Finn @ZOS_anyone-who-will-listen
I think that we should be equal parts impressed and irritated with the lack of response from anyone despite the literally hundreds of comments. Irritated that those who job it is to manage the community do not see fit to even acknowledge the problem, and impressed with ourselves that we have been polite and on task enough that they have not even issued a reminder to stay on topic and avoid flaming and baiting.
Put a swear in your post, you'll get an official response. Kind of says it all really.1 -
jimijac0me✭✭✭Most of my guild has dropped ESO plus, mine still runs until Sep/Oct (6 monthly since launch), but I will be cancelling it if U23 addresses none of these performance issues.
Guild Leader Rats of Tobruk (RoT) DC PVP Guild
Jacome Enakis (DC NB)
Jacome Dibella (DC Sorc)
Tealc Enakis (DC DK)
Jacome Lightbringer (DC Templar)
Jacome Gro-Longenfirm (DC Sorc)
Baron Humbert Von Gikken (DC Warden)2 -
Genomic✭✭✭✭✭Connection speed (5Mbps, 50Mbps, 500Mbps) doesn't matter, because most of the data being sent is a few bytes in size. What matters is your connection's latency/ping, and your connection's stability, when communicating with a given server.
If your connection sends your traffic through an overloaded exchange, or over an unstable path, your traffic will be delayed, or worse, dropped completely, forcing you to resend what was dropped.
Moving from ADSL to NBN won't help if your ADSL connection was already fast latency-wise, and relatively stable, despite NBN having even 10x faster download speeds.
If you're on PC, I'd highly recommend giving a VPN such as WTFast or Mudfish a go, as these can potentially halve your ping. They work by taking control of the path your traffic takes, and sending your traffic down an optimised path that skips the known slowdowns (namely Akamai's Singapore DDOS scrubbing center, in our case), essentially like a private Uber for your traffic. Can't speak for WTFast, but Mudfish has taken my ping from 350-500, to 240-300, for only $3 every 1-2 months. Easy to set up, very effective, and very cheap.
I wont pay for ping of 240-300, where i can get 180-220 without any subscriptions or vpns with gw2.. Plus a second subscription to fix zos's mistake? Hell no, Thats just patting them on the back for poor server/technical choices.
Plus should openly advertise there poor performance to Australian consumers rather than bait advertising
1. That's your prerogative, I'm just giving you an option to play with playable ping if you want to continue playing.
2. If you're still subbed to the game, given the state of it for the Oceanic region, that's on you. The moment my ping skyrocketed, I cancelled my sub, and have no plans to renew until they fix my ping. Frankly, I'm surprised you're not doing the same.
3. How is it patting them on the back? You're not giving them any more money, in fact you're giving some other service money for making this *** experience less ***, and it's 5x cheaper than the sub, assuming you go through the $3 worth of data in a month (I have to top my Mudfish data up every 1-2 months, so in fact it's closer to 7-10x cheaper).
4. Agree on openly advertising their poor performance, though. The fact that they can *** afford to advertise the game down the side of a whole bus, but can't get off their ass and work out why Akamai is screwing our performance, is disgusting. But, again, I'm not supporting that.
4: i wonder how zenimax works around fair trade laws. Because ToS does not cover a product not performing as advertised? And eso does not preform in most countries..
Seriously though. If, say, Mazda was deliberately selling cars in Australia that were known to have considerably inferior performance to the same overseas models, yet they were selling them for the same price, consumers would be up in arms. It would be a huge issue (legally as well). Why do companies selling digital goods seem to get away with increasingly unethical and anti-consumerist practices time and time again? Is it that the laws haven't caught up? A cultural blind spot? Our hard earned money doesn't become less valuable if we use it to buy a digital piece of furniture vs a real one, but consumers demand and receive much more protection and respect regarding physical goods.
Edited by Genomic on June 27, 2019 3:54AM2 -
LadyLethalla✭✭✭✭✭
✭Come on ZOS, do something!
My latency has been in the RED for the whole of 2019 yet no official response, not even a note of acknowledgement of the issue form any of you? @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_Finn
Thinking of going down to PAX Melbourne later on the year only to tell you (assuming some of your senior staff comes down under like they did last year) how bad the experience is.
Forgot about pax. Unless it improves im sure they are going to just love pax.
I'll be there enjoying the rest of the weekend anyway.
I spoke to Matt Firor at last year's PAXAus about the dire performance and he assured me they would"look into it". Aaaaaand we can see how well that turned out.x-TallyCat-x // PC EU DC - For the Covenant! // ESO Platinum trophy - 16th May 2017.
Melbourne Australia - the land of Potato Internet.WTB ESO OCEANIC SERVER4 -
ArcaneBlue✭✭✭WA here and just got NBN (fttc) 40/10, ping is still sitting around 350 on a good day. absolute sadface#teamEmeric2 -
jao0199✭✭✭StackonClown wrote: »Hi,
In in Australia - and my lag is way worse than a few months ago (took a break) - anyone else face this also?
I wonder if its local or a global issue ?
It is a global issue. I am from Brazil and my usual ping was 200. Now it’s 3002 -
Genomic✭✭✭✭✭
Which still doesn't address the main question why every other MMO and online game gets 1/2 the ping to their US servers as ESO does. We've accepted that they can't provide an Oceanic megaserver, but we'd still like them to show a level of competency that every dev other than ZOS seems to be able to accomplish.
Edited by Genomic on June 27, 2019 7:46AM5
This discussion has been closed.