Fang Lair and Scalecaller Motifs Now Available

the_Beard

What about those of us that currently have a broken crown-store purchased fang lair motif sitting in our inventory? Are those going to have to be handled individually via customer service?

DeadlyPhoenix

Can we please get a new server on the crown store that all players can chip in towards? Maybe then the servers will get this kind of attention.

[Edit to remove discussing moderator actions and bashing]

Tevalaur

ZOS_GinaBruno wrote: »

EvilCroc wrote: »

I hope we will not have same issues tomorrow with Tsaesci motif.

We already double checked that and it's not affected.

Ghost12584 wrote: »

ZOS_AntonioP wrote: »

Hello everyone,

Recently we've had to remove several unneeded posts pushing down more helpful and informative posts. Happy to hear dropped motifs are able to be consumed without issue. We understand this can be an upsetting time for many, but please refrain from posting content only meant to bash or flame. For further posts be sure to stay constructive and respectful with the Forum Rules in mind to prevent derailing the thread.

Thank you for understanding.

So what are you doing about the motifs purchased in the crown store or whether or not you’ll be placing them back in for a limited time?

We'll be putting these motifs back in the Crown Store after we push out a fix, which likely won't be until the next incremental patch (it's not something that can be hotfixed).

As far as the in-game drops, we're currently confirming if these have similar issues or if anything needs to be done. Stay tuned...

@ZOS_GinaBruno Would you consider updating the original post in this thread to say they're available in the game and will later be available in the crown store then to save folks reading several pages to discover this? Thank you.

Yinmaigao

Man, thankfully I am at work?

How many crowns where they charging for these things anyways?

Kilandros

ZOS_GinaBruno wrote: »

EvilCroc wrote: »

I hope we will not have same issues tomorrow with Tsaesci motif.

We already double checked that and it's not affected.

Ghost12584 wrote: »

ZOS_AntonioP wrote: »

Hello everyone,

Recently we've had to remove several unneeded posts pushing down more helpful and informative posts. Happy to hear dropped motifs are able to be consumed without issue. We understand this can be an upsetting time for many, but please refrain from posting content only meant to bash or flame. For further posts be sure to stay constructive and respectful with the Forum Rules in mind to prevent derailing the thread.

Thank you for understanding.

So what are you doing about the motifs purchased in the crown store or whether or not you’ll be placing them back in for a limited time?

We'll be putting these motifs back in the Crown Store after we push out a fix, which likely won't be until the next incremental patch (it's not something that can be hotfixed).

As far as the in-game drops, we're currently confirming if these have similar issues or if anything needs to be done. Stay tuned...

Will we get a refund if we submit a ticket?

Mahabahabtha

What if

i bought it,

i sold it,

The customer bought it for 3 Million Gold from me is declaring verbal war on me now,

can i have my crowns back plz .....

Aimora

Well, maybe next time they will launch the motif in-game as drops like they did before and then release the motif in the CS as they did previously.

ZOS_GinaBruno

the_Beard wrote: »

What about those of us that currently have a broken crown-store purchased fang lair motif sitting in our inventory? Are those going to have to be handled individually via customer service?

We're currently discussing how this will be handled, and we'll let you know as soon as we can.

Tevalaur wrote: »

ZOS_GinaBruno wrote: »

EvilCroc wrote: »

I hope we will not have same issues tomorrow with Tsaesci motif.

We already double checked that and it's not affected.

Ghost12584 wrote: »

ZOS_AntonioP wrote: »

Hello everyone,

Recently we've had to remove several unneeded posts pushing down more helpful and informative posts. Happy to hear dropped motifs are able to be consumed without issue. We understand this can be an upsetting time for many, but please refrain from posting content only meant to bash or flame. For further posts be sure to stay constructive and respectful with the Forum Rules in mind to prevent derailing the thread.

Thank you for understanding.

So what are you doing about the motifs purchased in the crown store or whether or not you’ll be placing them back in for a limited time?

We'll be putting these motifs back in the Crown Store after we push out a fix, which likely won't be until the next incremental patch (it's not something that can be hotfixed).

As far as the in-game drops, we're currently confirming if these have similar issues or if anything needs to be done. Stay tuned...

@ZOS_GinaBruno Would you consider updating the original post in this thread to say they're available in the game and will later be available in the crown store then to save folks reading several pages to discover this? Thank you.

Sure! Good idea.

NewBlacksmurf

Cage_Lizardman wrote: »

Ghost12584 wrote: »

And do we still have no word on what’s going on on zos’s end?

Why, after reading this thread, would you assume that there is anyone who knows what's going on over there?

@Cage_Lizardman
Going forward, I'm trying to be more respectful...cause I appreciate Gina being active in the forums so much.

While its often frustrating I do often wonder if in her head she thinks to herself.....GEEZ these people must think we are all idiots. Sure things go wrong but its every crown store, and dlc or patch update that new items and existing go wrong.


*In my observation the company doesn't quality check anything much more than if it seems to not break the game but even there, we get updates that crash or cause a lot of crashes. I bet Gina spends a lot of time sending inter-office messages, emails and walking about with her laptop. SO much so, I often wonder if she's traded her chair in for a roll around desk stool




Problably others see her like this tho

MLGProPlayer

MajesticHaruki wrote: »

Fang Lair veteran dungeon, first boss keeps resetting. Can you move some devs from the crown store to the bugfixing department? Thank you...

You can't use pets in that dungeon. They reset all the bosses for some reason. So that means wardens can't complete this content. But it's okay, we're so bad almost no one wants us on their team anyway. Pet sorcs can just respec.

Cazzy

Will the main site be updated for those who don't check the forum?

JiDul

So you mean we will have to wait another 2 months for them to be put back in the crown store because of a "bug" you found... Just like the Tsaesci Motif... great..

Jimmy

Do we need a PTS for motif releases now?

Aliyavana

ZOS_GinaBruno wrote: »

the_Beard wrote: »

What about those of us that currently have a broken crown-store purchased fang lair motif sitting in our inventory? Are those going to have to be handled individually via customer service?

We're currently discussing how this will be handled, and we'll let you know as soon as we can.

Tevalaur wrote: »

ZOS_GinaBruno wrote: »

EvilCroc wrote: »

I hope we will not have same issues tomorrow with Tsaesci motif.

We already double checked that and it's not affected.

Ghost12584 wrote: »

ZOS_AntonioP wrote: »

Hello everyone,

Recently we've had to remove several unneeded posts pushing down more helpful and informative posts. Happy to hear dropped motifs are able to be consumed without issue. We understand this can be an upsetting time for many, but please refrain from posting content only meant to bash or flame. For further posts be sure to stay constructive and respectful with the Forum Rules in mind to prevent derailing the thread.

Thank you for understanding.

So what are you doing about the motifs purchased in the crown store or whether or not you’ll be placing them back in for a limited time?

We'll be putting these motifs back in the Crown Store after we push out a fix, which likely won't be until the next incremental patch (it's not something that can be hotfixed).

As far as the in-game drops, we're currently confirming if these have similar issues or if anything needs to be done. Stay tuned...

@ZOS_GinaBruno Would you consider updating the original post in this thread to say they're available in the game and will later be available in the crown store then to save folks reading several pages to discover this? Thank you.

Sure! Good idea.

Will people who learned the motif but didn't get the achievement be locked out of the achievement?

NewBlacksmurf

Cazzy wrote: »

Will the main site be updated for those who don't check the forum?

[removed image]

JiDul

Gigasax wrote: »

at least they are available in the crown store, so we dont have to wait till the next major update for a fix xD

Nope they were removed from the crown store because of a "bug"... yes we will have to wait for another major update

lishybach

So she said “We'll be putting these motifs back in the Crown Store after we push out a fix, which likely won't be until the next incremental patch”.
When does that incremental patch happen?

Darauk

[quote="ZOS_GinaBruno;d-422088"They will be re-added in the next incremental patch with the fix.[/quote]

When is the next incremental patch scheduled for?

Mahabahabtha

NewBlacksmurf wrote: »

GEEZ these people must think we are all idiots.

To prevent myself from being banned again, i leave this uncommented

WuffyCerulei

Why in the names of Akatosh, Mara, Dibella, Julianos, Stendarr, Zenithar, Kynareth, Arkay, and Talos did you guys wait A WHOLE DAM MONTH to release these?!

XGCAlbatr0ss

Atleast the motifs dropped from doing the dungeons will actually be worth some gold now. At least for a little while.

ZOS_GinaBruno

Update on the in-game Motif drops:

For now, hold off on learning the Scalecaller Motif or pages until the next incremental patch. For PC, this is scheduled for next Monday. For console, it'll be in about 3 weeks (we have some other fixes going into that patch). If you have a character that is currently unable to learn the Fang Lair Motif - which is tied to learning the Scalecaller Motif first - it should also be resolved in the next patch.

MLGProPlayer wrote: »

MajesticHaruki wrote: »

Fang Lair veteran dungeon, first boss keeps resetting. Can you move some devs from the crown store to the bugfixing department? Thank you...

You can't use pets in that dungeon. They reset all the bosses for some reason. So that means wardens can't complete this content. But it's okay, we're so bad almost no one wants us on their team anyway. Pet sorcs can just respec.

For what it's worth, we're currently working on a fix for this.

OutLaw_Nynx

Rip

Dagoth_Rac

It is not clear to me how this affects in-game page drops from dungeon bosses. We can safely learn Fang Lair pages but not Scalecaller? Or is everything bugged and we should not learn any pages of Scalecaller or Fang Lair until after Monday's patch?

MissBizz

Dagoth_Rac wrote: »

It is not clear to me how this affects in-game page drops from dungeon bosses. We can safely learn Fang Lair pages but not Scalecaller? Or is everything bugged and we should not learn any pages of Scalecaller or Fang Lair until after Monday's patch?

@Dagoth_Rac Essentially if you learn scalecaller first - it will break fang lair ones. "which is tied to learning the Scalecaller Motif first" is the key to that.

Learning fang lair first doesn't appear to wreck anything though.

HippieTheGreat

ZOS_GinaBruno wrote: »

Update on the in-game Motif drops:

For now, hold off on learning the Scalecaller Motif or pages until the next incremental patch. For PC, this is scheduled for next Monday. For console, it'll be in about 3 weeks (we have some other fixes going into that patch). If you have a character that is currently unable to learn the Fang Lair Motif - which is tied to learning the Scalecaller Motif first - it should also be resolved in the next patch.

MLGProPlayer wrote: »

MajesticHaruki wrote: »

Fang Lair veteran dungeon, first boss keeps resetting. Can you move some devs from the crown store to the bugfixing department? Thank you...

You can't use pets in that dungeon. They reset all the bosses for some reason. So that means wardens can't complete this content. But it's okay, we're so bad almost no one wants us on their team anyway. Pet sorcs can just respec.

For what it's worth, we're currently working on a fix for this.

@ZOS_GinaBruno So does this mean the crown store version of the motifs will be back on monday as well?

Velocious_Curse

ZOS_GinaBruno wrote: »

Update on the in-game Motif drops:

For now, hold off on learning the Scalecaller Motif or pages until the next incremental patch. For PC, this is scheduled for next Monday. For console, it'll be in about 3 weeks (we have some other fixes going into that patch). If you have a character that is currently unable to learn the Fang Lair Motif - which is tied to learning the Scalecaller Motif first - it should also be resolved in the next patch.

Sooooo PvP on console has been completely broke since Summerset launch. We have to wait 3 more weeks? That almost 2 months of unplayable PvP and you're telling me you cant get a "quick fix" out for that? What a joke.

Cazzy

Wait so we can't learn in-game ones? So are they being removed also?

ZOS_GinaBruno

HippieTheGreat wrote: »

ZOS_GinaBruno wrote: »

Update on the in-game Motif drops:

For now, hold off on learning the Scalecaller Motif or pages until the next incremental patch. For PC, this is scheduled for next Monday. For console, it'll be in about 3 weeks (we have some other fixes going into that patch). If you have a character that is currently unable to learn the Fang Lair Motif - which is tied to learning the Scalecaller Motif first - it should also be resolved in the next patch.

MLGProPlayer wrote: »

MajesticHaruki wrote: »

Fang Lair veteran dungeon, first boss keeps resetting. Can you move some devs from the crown store to the bugfixing department? Thank you...

You can't use pets in that dungeon. They reset all the bosses for some reason. So that means wardens can't complete this content. But it's okay, we're so bad almost no one wants us on their team anyway. Pet sorcs can just respec.

For what it's worth, we're currently working on a fix for this.

@ZOS_GinaBruno So does this mean the crown store version of the motifs will be back on monday as well?

For PC, yes.

Dagoth_Rac wrote: »

It is not clear to me how this affects in-game page drops from dungeon bosses. We can safely learn Fang Lair pages but not Scalecaller? Or is everything bugged and we should not learn any pages of Scalecaller or Fang Lair until after Monday's patch?

Sorry, yes. If you haven't learned Scalecaller yet, you can still learn Fang Lair successfully. Basically what we found is if you learn Scalecaller first, then Fang Lair, that was causing Fang Lair not to work properly.

gangyzgirl

Well, that's disappointing. So because I learned Scalecaller first I have a motif sitting in my inventory that was 5000 crowns that I can't use? Is there an estimated time as to whether we will be refunded the crowns or that it will be made so we can actually learn these books?