The Elder Scrolls Online

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Internal Error

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  • TheRealPotoroo
    TheRealPotoroo
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    Rlacoste wrote: »
    Canada here, I'm, in

    I just logged in too.
    PC NA, PC EU

    "Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_6850523
  • Mertica
    Mertica
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    Can confirm, was able to log in again, but who knows, may stop working again soon...
  • lolmer
    lolmer
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    lolmer wrote: »
    Rlacoste wrote: »
    ×
    The issues related to Steam players logging in to the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!


    Still having same issue, re-started steam multiple times , NA server

    Me too (OS X, PC NA, Steam). I fully quit the ESO client, ESO launcher, and Steam, still no dice. :'(@ZOS_JessicaFolsom

    PS: For completeness, I also rebooted my computer; still no dice. :'(
    PPS: I've also tried ZOS' generic instructions for this specific "internal error" at https://help.elderscrollsonline.com/app/answers/detail/a_id/39334/p/1, to no effect.
    PPPS: Ticket #180215-000186 has been submitted. :)

    It's now working for me as well, though it wasn't 20 minutes ago. :)
  • deyjasagus
    deyjasagus
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    After playing on the EU for the last hour I saw Riacoate's post and sure enough, I got in as well. I'm on the East Coast on the NA server.
  • hawkeye1889
    hawkeye1889
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    Still not working for me, even after fallowing all instructions including 2 full shutdowns of my computer to no avail so whatever the issue is is clearly not fixed
  • lolmer
    lolmer
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    lolmer wrote: »
    It's now working for me as well, though it wasn't 20 minutes ago. :)

    Intermittently works for me. It didn't work when I tried just now, then I closed everything (including Steam), re-launched, and it worked.
    Edited by lolmer on February 15, 2018 6:59AM
  • Saturnana
    Saturnana
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    lolmer wrote: »
    Phage wrote: »
    Steam PC/NA.

    I did find a temporary workaround by launching ESO64.exe directly from the game files. Gotta put in username/password, and possibly an access code. This will only work if your ESO account wasn't created through Steam (if you're like me and had an account prior to Steam launch and linked it to Steam).

    Sadly, this doesn't seem to work for OS X using the game_mac/pubplayerclient/eso App with Steam open. :'(

    Also doesn't seem to work for beta test accounts that weren't (re-)activated until after the Steam release, by purchasing ESO.
    @Saturnna | PC / EU

    Nâmae Rin : Dragonknight　|　Dr Milodas Ra'Himo : Templar　|　Mira Motierre : Sorceress
    Plays-ln-Puddles : Warden　 |　　Lady Neria : Dragonknight 　 |　Philadore : Nightblade 　
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    "Ha! I do love it when the mortals know they're being manipulated. Makes things infinitely more interesting."
    　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　- Sheogorath
  • fishrobber
    fishrobber
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    Still can't get into NA servers. Can get into EU fine, but that doesn't really help me.
  • Shanjijri
    Shanjijri
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    Problem solved (at least for the moment) for me.
    Edited by Shanjijri on February 15, 2018 8:46AM
  • hawkeye1889
    hawkeye1889
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    tried again to login and failed hopefully it will be fixed soon good luck all
  • MeltyLotus
    MeltyLotus
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    On Steam still geting this error PC NA servers.
  • Nishino_Kazuki
    Nishino_Kazuki
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    Why can't I log in? Announcement says it's fixed but i still can't log in
  • OrdoHermetica
    OrdoHermetica
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    Nishino_Kazuki wrote: »
    Why can't I log in? Announcement says it's fixed but i still can't log in

    Likewise. I've restarted the client several times, restarted Steam several times, and tried repairing the launcher. No dice.
  • karthrag_inak
    karthrag_inak
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    still having the same issue. this has not been resolved.
    PC-NA : 19 Khajiit and 1 Fishy-cat with fluffy delusions. cp3600
    GM of Imperial Gold Reserve trading guild (started in 2017) since 2/2022
    Come visit Karth's Glitter Box, Khajiit's home. Fully stocked guild hall done in sleek Khajiit stylings, with Grand Master Stations, Transmute, Scribing, Trial Dummies, etc. Also has 2 full bowling alleys, nightclub, and floating maze over Wrothgar.
  • Markorgasm
    Markorgasm
    Soul Shriven
    im on Steam PC-NA. I can get inside EU but my characters are all on NA which i cannot log in to. It's not yet resolved.
  • Highlor3
    Highlor3
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    Still not resolved for me too. (4:20am EST)

    Steam PC-NA (Brazil).
    Though I can log into PC-EU.

    @ZOS_JessicaFolsom @ZOS_GinaBruno
    [PC-NA] CP 1660+ The Conquest of Tamriel & Taverna do Mestre
    The Scientia Consortium:
    • Rodbertus Quercus, Imperial, Dragonknight [EP]
    • Robert Bethencourt, Breton, Templar [DC]
    • Karlindah Telvanni, Dunmer, Sorcerer [AD]
    • Hejthuxis (former Raises-Her-Rear), Argonian, Nightblade [EP]
    • Limeril Bravewind, Altmer, Warden [AD]
    • Isilarelen, Dunmer, Dragonknight [EP]
    • Elindael, Bosmer, Warden [AD]
    • Hrodberaht Bright-Fame, "Nordguard", Warden [EP]
    • Ra'Kham, Khajiit, Nightblade [DC]
    • Brazilia gra-Bagol, Orsimer, Dragonknight [EP]
    • Nirrah al-Hegathe, Redguard, Necromancer [DC]
    • Theodora Quercus, Imperial, Templar [DC]
    • Cainneach the Pale, Reachman, Necromancer [AD]
    • Dughlas af-Fearley, Redguard, Sorcerer [DC]
    • Roze Cloturier, Breton, Arcanist [AD]
    • Vinnus Limia, Imperial, Templar [AD]
    • Ravhungorn Orangewood, Bosmer, Arcanist [EP]
    [PC-EU] CP 280+ Autumn Rose & Portucale
    • Adaltos Indoril, Dunmer, Templar [EP]
    • Geralt of Evermore, Breton, Dragonknight [DC]
    • Robert Cloturier-Baudiae, Breton, Arcanist [DC]
    • M'ahnurr the Elusive, Khajiit, Necromancer [AD]
    • Bruis al-Shornhelm, Breton, Nightblade [DC]
  • Kevin_of_Devinshire
    Kevin_of_Devinshire
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    Holy *** 9 hours later (I went to bed) and this is still going on?
  • realpesky
    realpesky
    Soul Shriven
    Still not resolved. :(
  • Kevin_of_Devinshire
    Kevin_of_Devinshire
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    Start calling corporate and fire ppl up for action. Valve Corporate Office Headquarters Valve Corporation 10900 NE 4th St., Ste 500 Bellevue, Washington 98004 USA Corporate Phone Number: 1-425-889-9642
  • DorianDragonRaze
    DorianDragonRaze
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    Not resolved for me too. Rebooted PC completely - not helping. Very very sad ;-(
    I used to be an adventurer like you, then I got the ESO on my hard drive...
  • Minyassa
    Minyassa
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    I'm in and have been for a while but my friend, who was in when I could NOT get in, and then mysteriously got punted, is now locked out of the NA server but can get on the EU server. I don't see how this is Steam if one of the servers is accessible. And that stupid lying "it's fixed" message up there is a huge obnoxious tease.
  • Easy_Prey
    Easy_Prey
    Soul Shriven
    I followed all troubleshooting tips on support site and the problem is not resolved. I restarted computer several times, restarted ESO client, restarted Steam, checked for updates on both, backed up "ProgramData" and ran Repair. No go. EU server works, though, but switching back to NA results in same problem.

    I hope someone is still awake at Z.
  • Minyassa
    Minyassa
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    Pretty sure if they were they'd at least change that banner up there. :(
  • Markorgasm
    Markorgasm
    Soul Shriven
    Wow i still can't access it. ZOS better compensate my ESO+ subscription for this.
  • Snivonim
    Snivonim
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    This is NOT fixed. I still cannot log into NA server from Steam. EU works fine.
  • WarMasterCyp
    WarMasterCyp
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    I cannot log in to the NA server it says "Internal Error"

    Things I have tried:

    Restarted my PC
    Repair game
    Change program files folder name

    Nothing worked...
  • WarMasterCyp
    WarMasterCyp
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    ZOS_JessicaFolsom wrote: »
    Thanks all, this issues does look to be to restricted to Steam users. We're investigating.

    Yeah, I use steam for ESO which was possibly a bad idea :/ always problems but the problem is that I can log in to my EU account but NA is the problem :(

  • pauli133
    pauli133
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    pauli133 wrote: »
    Another PCNA/steam player who can't connect.

    Still can't get in.

    I actually got out of bed because I thought it was working now. This was a cruel trick, ZOS!
  • Gnostic
    Gnostic
    Soul Shriven
    I have to leave for work but just checked to find no log in capability. I have tried rebooting everything to no avail.
  • Gaeliator
    Gaeliator
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    still can't login through steam, but u could directly use the "eso64.exe" to login. However, when i did, find my eso plus is disabled. Hope ZoS or steam solve this problem soon.
This discussion has been closed.