The Elder Scrolls Online

Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Internal Error

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  • VexingArcanist
    VexingArcanist
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    Just go in Steam NA.
  • hawkeye1889
    hawkeye1889
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    i'm in as well thank the devs lol
  • Mertica
    Mertica
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    I was also able to get into the character select screen thankfully

    PC Steam NA
  • huntgod_ESO
    huntgod_ESO
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    Was able to login running ESO64.exe directly from the steamapps directory, but it doesn't recognize that I am a subscriber.
    --- HuntGod ---
    Officer of the Unrepentant
    www.unrepentantgaming.com
  • Rlacoste
    Rlacoste
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    ×
    The issues related to Steam players logging in to the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!


    Still having same issue, re-started steam multiple times , NA server
  • lolmer
    lolmer
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    Rlacoste wrote: »
    ×
    The issues related to Steam players logging in to the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!


    Still having same issue, re-started steam multiple times , NA server

    Me too (OS X, PC NA, Steam). I fully quit the ESO client, ESO launcher, and Steam, still no dice. :'(@ZOS_JessicaFolsom

    PS: For completeness, I also rebooted my computer; still no dice. :'(
    PPS: I've also tried ZOS' generic instructions for this specific "internal error" at https://help.elderscrollsonline.com/app/answers/detail/a_id/39334/p/1, to no effect.
    PPPS: Ticket #180215-000186 has been submitted. :)
    Edited by lolmer on February 15, 2018 6:03AM
  • KingKobra
    KingKobra
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    lolmer wrote: »
    Rlacoste wrote: »
    ×
    The issues related to Steam players logging in to the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!


    Still having same issue, re-started steam multiple times , NA server

    Me too (OS X, PC NA, Steam). I fully quit the ESO client, ESO launcher, and Steam, still no dice. :'(@ZOS_JessicaFolsom

    And me as well, great!
    PC-NA-AD
    Mag DK / Mag Den / Stam NB / Mag Sorc / Stam Sorc / Mag Plar (Healer) / Stam DK (Tank) / Mag NB
  • Prizax
    Prizax
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    KingKobra wrote: »
    lolmer wrote: »
    Rlacoste wrote: »
    ×
    The issues related to Steam players logging in to the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!


    Still having same issue, re-started steam multiple times , NA server

    Me too (OS X, PC NA, Steam). I fully quit the ESO client, ESO launcher, and Steam, still no dice. :'(@ZOS_JessicaFolsom

    And me as well, great!

    Same problem here.
  • Daerelas
    Daerelas
    Soul Shriven
    Not fixed. Just now restarted Steam twice, then restarted the whole machine...still the same error.
  • deyjasagus
    deyjasagus
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    @ZOS_JessicaFolsom

    The issue hasn't resolved itself for all of us as some have already mentioned. I too have also restarted my client, Steam and ultimately rebooted my PC to no avail.

    I don't know if it matters or not but I purchased the game only through Steam after the F2P weekend in November of 2016 so this may or may not be related to that.
  • orubor
    orubor
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    Daerelas wrote: »
    Not fixed. Just now restarted Steam twice, then restarted the whole machine...still the same error.

    Yeah. It's super irritating they're calling it fixed when plenty of people are still having the error. I was able to get in earlier on 2/14 and haven't been able to since 6:30pm 2/14 EST.

    Not to mention we won't get any responses until the support office is open in the morning.

    Honestly I'm so mad about this I feel like there should be compensation. Gimme a free coffer or something, jeez. :D
  • Minyassa
    Minyassa
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    12:12 EST and I cannot get into the NA server. I CAN, however, get into the EU server. After doing that, backed out and tried the NA server again, and nope. Already done all the restart stuff, which worked for my friend.
  • Bpryr_125
    Bpryr_125
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    Minyassa wrote: »
    12:12 EST and I cannot get into the NA server. I CAN, however, get into the EU server. After doing that, backed out and tried the NA server again, and nope. Already done all the restart stuff, which worked for my friend.



    Did the Same. NA still down atleast for some of us steam users.
  • Anotherone773
    Anotherone773
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    Minyassa wrote: »
    12:12 EST and I cannot get into the NA server. I CAN, however, get into the EU server. After doing that, backed out and tried the NA server again, and nope. Already done all the restart stuff, which worked for my friend.

    Make sure the steam client closes completely. Just because you close it in the taskbar/desktop doesnt mean its closed. Sometimes the process( for any program) will keep running.

    Possible solution #1: Open task manager go to processes and verify that no steam processes are running.

    Possible solution #2: Reboot your computer.

    You need the grey logging in box to pop up, the one that pops up before the steam app. Mine didnt close the first time completely( process didnt stop) and it didnt work. I ended the process in task manager, restarted steam so i got the grey logging in box and it let me in after that.
  • DarthVitrial
    DarthVitrial
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    Still having it here, even after fully shutting down steam.
  • Strut6569
    Strut6569
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    Steam user. Still can't log on. 23:37 CST
  • Mertica
    Mertica
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    How unfortunate, I was in character select, went to my sibling's room for a bit, and as usual the connection timed out, but now I have this error again...

    So I'd say no, not really resolved yet...
  • HarryHenryGebel
    HarryHenryGebel
    Soul Shriven
    Still having the same problem, even after a reboot. Has anyone gotten any confirmation that the developers are even aware the problem was never fixed? The last message I saw from the developers was an hour ago saying that it was fixed even though it was immediately apparent that it was not. It's a little disturbing that they still haven't done anything to acknowledge it was never fixed after all.
    Edited by HarryHenryGebel on February 15, 2018 5:47AM
  • Narinaya
    Narinaya
    Soul Shriven
    Same issue here. Tried over an hour ago, it errored out the 1st time, but the 2nd attempt worked. I just bought the Morrowind expansion, so I relogged to activate it, and have since been getting this same error repeatedly. :(

    Also a Steam user.
    Edited by Narinaya on February 15, 2018 5:53AM
  • AlienatedGoat
    AlienatedGoat
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    Not resolved. Still giving the error.
    PC-NA Goat
  • TheRealPotoroo
    TheRealPotoroo
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    ✭
    The issues related to Steam players logging in to the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

    Nope, still broken on NA.
    PC NA, PC EU

    "Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_6850523
  • Narvuntien
    Narvuntien
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    Adding my voice to those still affected.

    PC NA.

    restarted steam and the client.
  • Clefor
    Clefor
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    Restarted everything, still not fixed 00:59 EST
  • Lestorn
    Lestorn
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    It is still very much broken. I had to create a Desktop icon, and then launch it, and log in with my ESO account info to get in.


    Yes I restarted my steam client, I even restarted my PC to give it a try. And here were the end results, EVERY TIME.


    DAE2CB4A034F8CD5445C30B370B1CD60344AE0F3
  • Rlacoste
    Rlacoste
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    finally, logged in
  • Ostiusa
    Ostiusa
    Soul Shriven
    Not fixed for me either, even after a reboot. Steam PC NA. Is anyone from within the US having login problems? I'm from Australia so just had a thought that perhaps it may be an issue when trying to login outside of the US.
  • Mertica
    Mertica
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    Ostiusa wrote: »
    Not fixed for me either, even after a reboot. Steam PC NA. Is anyone from within the US having login problems? I'm from Australia so just had a thought that perhaps it may be an issue when trying to login outside of the US.

    I am on East Coast US, PC Steam NA, and having this problem, so I am pretty sure it is the NA Server in general (for Steam users at least)
  • corrosion42
    corrosion42
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    restarted client, rebooted system, still same error. East Coast, PC Steam NA
  • HarryHenryGebel
    HarryHenryGebel
    Soul Shriven
    Mertica wrote: »
    Ostiusa wrote: »
    Not fixed for me either, even after a reboot. Steam PC NA. Is anyone from within the US having login problems? I'm from Australia so just had a thought that perhaps it may be an issue when trying to login outside of the US.

    I am on East Coast US, PC Steam NA, and having this problem, so I am pretty sure it is the NA Server in general (for Steam users at least)

    Confirm, also US East Coast and no access.

    -Harry
  • Rlacoste
    Rlacoste
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    Canada here, I'm, in
This discussion has been closed.