Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Update on Grouping Issues, Mysterious Reward Boxes & Maintenance Announcement

  • eso_lags
    eso_lags
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    ✭✭
    still. broke..
    xb1 na
    Edited by eso_lags on December 2, 2017 11:07PM
  • MinarasLaure
    MinarasLaure
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    Wow Zos, wow.
    Things are not "slower" during peak hours.
    The thing is broken AF.
    That is an insult to our intelligence, seriously.
  • SyedNekoChan
    Waited an hour, constantly accepting ready check. STILL CANT QUE UP
  • Elsonso
    Elsonso
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    So, what servers are people having trouble with Group Finder?
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Bhaal5
    Bhaal5
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    Its not because its "peak times", have grouped up with 4 guild members and all four accept, yet it declines? How is this our fault? Blaming peak times is a poor excuse.
  • MakeMeUhSamich
    MakeMeUhSamich
    ✭✭✭✭✭
    Still broken.

    Xbox NA
    9:00pm EST
    Pre-made 4 man group...kept getting the someone declined message.
    We passed crown several times and even tried each of us selecting all 3 roles.

    No beuno.
  • Goddess_Althena
    Goddess_Althena
    ✭✭✭
    Still broken.
    PS4 NA.
    Constant ready checks, decline messages. Now just can't queue at all as any role.
  • anadandy
    anadandy
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    Does anyone else have the sneaking suspicious this "event" was just a big old stress test for the gf in disguise?

    In any case, still having the "someone declined" circuits at least 3-4 times before we can get into a working group (PC-NA).
  • Taylor_MB
    Taylor_MB
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    30 insta declines in 30seconds is not due to peak hour.

    Admit there is a problem and solve it.

    PC/NA queuing for BG's.
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  • BigRiver
    BigRiver
    ✭✭✭
    Problems, problems and more problems. The que is broke yet again. In formed groups or random groups it’s a continuous “some one declined invite”. This is beyond frustrating and such a joke. Zos, y’all need to take some time to figure all these bugs out and actually fix this stuff.
  • stuff12002
    stuff12002
    ✭✭
    “Sorry folks, we’re closed”
    Edited by stuff12002 on December 3, 2017 3:46AM
  • imbackwardsb14_ESO
    imbackwardsb14_ESO
    Soul Shriven
    Still broken... on PS4. Only does the "decline" constantly if your in a group trying to join the random dungeon queue.
  • RayneHalo
    RayneHalo
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    Que with group, and without group from 8pm till midnight. Got to run 2 dungeons that both took maybe 15-20 min each. So, in 4 hours of being logged on and in que I was able to have about 30 minutes of the actual game play that I logged in to do in the first place.......is there actually going to be a fix or is it time to just let this event go? I have 6 toons that I wanted to run each day, since the beginning of the event I have only managed to run 5 dungeons total! That's 5 boxes when it should have been like 18.
  • Mojomonkeyman
    Mojomonkeyman
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    Hey guys, just letting you know we did see your posts about ongoing issues with LFG last night. It's likely that some things are going to be slower during peak times over the weekend due to demand, but we are looking into ways to improve grouping performance and the tool itself in the future.

    Thanks for the comment, but the way your company is creating & then handling such issues is abysmal. How many hours have you personally tried to queue these days? To call it "slower" is an insult to your customers. Those customers have jobs, like you, have family, like you, and have limited amounts of sparetime available, like you. They even spend money on your game to enjoy those limited hours of sparetime and get screwed over royally, you cannot make good use out of the time waiting in the queue since you have to interact with the broken thing permanently.

    That ugly "Back to Queue" sound is giving me real headaches by now, not joking.
    Koma Grey, Chocolate Thunder, Little Mojo, Dagoth Mojo & Mojomancy
  • Bevik
    Bevik
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    Can solve this problem easily with a simple ingame message: "Due to the heavy load the dungeon servers are full". In other game I used to play you had a message that all instances are full. If your server can't handle that many people just add the message.
  • Turelus
    Turelus
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    So, what servers are people having trouble with Group Finder?
    PC EU still has a lot of issues especially peak times.

    I've only been queuing with full pre-made groups and it's taken us 10-20mins for some to finally get Dungeon Finder to accept that someone didn't decline the check.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Huyen
    Huyen
    ✭✭✭✭✭
    Hey guys, just letting you know we did see your posts about ongoing issues with LFG last night. It's likely that some things are going to be slower during peak times over the weekend due to demand, but we are looking into ways to improve grouping performance and the tool itself in the future.

    Thanks for the comment, but the way your company is creating & then handling such issues is abysmal. How many hours have you personally tried to queue these days? To call it "slower" is an insult to your customers. Those customers have jobs, like you, have family, like you, and have limited amounts of sparetime available, like you. They even spend money on your game to enjoy those limited hours of sparetime and get screwed over royally, you cannot make good use out of the time waiting in the queue since you have to interact with the broken thing permanently.

    That ugly "Back to Queue" sound is giving me real headaches by now, not joking.

    No eta. But all jokes aside: this was to be expected on both sides.
    Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
    Huyen Swiftpaw, nightblade dps - PC EU (Retired)
    Huyen Lightpaw, templar healer - PC EU (Retired)
    Huyen Swiftpaw, necromancer dps - PC EU (Retired)
    Huyen Swiftpaw, dragonknight (no defined role yet)

    "Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • earichardson79ub17_ESO
    How many of you that could, for instance 4 man premades are trying to get inti vet instead of going the easy way through normal? Just wondering My husband has been using to do dungeons all night without a problem, but he is doing Vet
  • Loc2262
    Loc2262
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    @earichardson79ub17_ESO : Your husband probably got lucky then. We tried alternating between random normal and vet in a pre-made group, and during those "severe queue server overload" times, it did not make a difference at all.
    Kind regards,
    Frank
    PC-EU, 12 chars, 900+CP
  • earichardson79ub17_ESO
    Loc2262 wrote: »
    @earichardson79ub17_ESO : Your husband probably got lucky then. We tried alternating between random normal and vet in a pre-made group, and during those "severe queue server overload" times, it did not make a difference at all.

    If that's the case I'm sorry those of you that did this so deserve to get some boxes. RL got in the way for me and I wasnt able to do more than log in, I know not to expect any boxes, but others seem just to be griping to try and get boxes, which if their luck is like mine will be crown repair boxes, unduanted keys and map that i got the day before.
  • IwakuraLain42
    IwakuraLain42
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    Well, PS4/EU is working mostly fine. A few minutes queue for dps and the occasional declined/forming group messages but nothing as worse as described by our PC brethen. Looks like the GF on that server is really busted.
  • sevomd69
    sevomd69
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    XBNA was a shite storm last night...even at 1:00 AM EST..avg of 20 declines b4 getting queued...the issue with this "bug" is that its impossible to do anything else while queued...since it pops up every 1-5 seconds...
  • Pathfindr
    Pathfindr
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    PC EU
    I have been running with 14 toons, and apart from the initial problems at event launch I haven't experienced any problems with the group finder. A couple of "Someone declined...", but only when queuing with a premade group of 3 or 4. Solo queuing hasn't been a problem at all, and even when queuing as a dd the wait has been only around 5 minutes (thanks to all the dd's queuing as tanks or healers).
    "Friends help you move. Real friends help you move bodies."

    PC EU and PC NA
    Nothing to see here, please move on...
  • Lord_Eomer
    Lord_Eomer
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    ✭✭
    ...
    Edited by Lord_Eomer on December 3, 2017 6:57PM
  • Elsonso
    Elsonso
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    ...
    Edited by Elsonso on December 4, 2017 12:03AM
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Apache_Kid
    Apache_Kid
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    Why is the game making us ready up 1001 times just to get into a queue? Is it because there are too many unique instances on the server for it to handle so it's waiting to create another one until there is room? Only reason I can imagine why it hasn't been fixed in 10 months. Jokes.
  • gabormezo
    gabormezo
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    I can see no difference when queuing solo or group, it's broken af. On morning it was fine, right now it's an infinite loop of that extremely annoying message. Like, I promise, I'll kill someone if I see that again. Fortunately I have a stamsorc to level up, so I can wait until it gets fixed.
  • Ajaxduo
    Ajaxduo
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    Are we going to get an extension and fix for the event? Reason I ask is it is literally taking me up to an hour or more sometimes to be able to get into a group with the group finder being bugged still (as a tank/healer). I try relogging, disbanding group etc, nothing helps...

    Also may I suggest you make random dungeon rewards reset with just the regular daily reset? the 20 hour timer can be awkward when trying to do runs with friends etc.
    Edited by Ajaxduo on December 3, 2017 8:48PM
    - - -
    GM of Verum Aeternus, PC EU
    - - -
  • ravendies
    ravendies
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    Today is the first day my wife and I had an issue. Sat in queue for normal dungeon for over 2 hours. One time a group was trying to form, ready check was successful for all group members but the game still said that someone declined. I wanted to do this on more than one character but it is seemly impossible. PC NA server.
  • James-Wayne
    James-Wayne
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    Is this group finder test to not only improve group finder but expand on it for things like dolmens, quests, dailies and yes I said it Trials (normal trials anyway)?
    PERTH, AUSTRALIA | PC | NA | @Aussie-Elders

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This discussion has been closed.