Update on Grouping Issues, Mysterious Reward Boxes & Maintenance Announcement

phermitgb

PC/NA - I've been riding the dungeon finder off an on all day sunday 12/3/2017, and all dungeons have successfully loaded after 1-4 false starts


obviously, I'm not saying that's working the same for everyone, but there DOES appear to be some kind of situational modifier that makes it work reasonably well for some, and atrociously badly for others

my groups have been mixes of cp and non-cp, we've made sure to have 1 healer and 1 tank (as well as 2 dps) in all groups, all groups were 4-man premade before we used the dungeon finder, all groups with guild members (all from the same guild)

I have no idea which, if any, of those factors makes a difference, but with that kind of makeup, the dungeon finder did seem to work reliably, albeit with 1-4 false starts (the error where it says someone declined the whatever when no one actually declined anything)

I have had 2 instances where with the same above loadouts that the group finder failed consistently for at least 5 mins, and we gave up and broke up the group - that was late fri-early sat...the following 8 or so attempts were later sat and all day sunday

I have no idea if that's of help to anyone or not, but that's my experience, for what it's worth

Goddess_Althena

I really wonder if it's possible that some of these problems are stemming from a finite number of instances available. It's not like the decline error and constant recheck problems are unique to this event, they've been happening long before this, granted they've been much more exacerbated during this event.
If that were the issue an error message along the lines of "All instances currently full. Please try again later." might be a more appropriate response than the utter lie that someone declined. I doubt any of us would be satisfied with a change like that anyhow though.
This has been by far the most frustrating event ZOS has put on. Terribly orchestrated and the loot table has been incredibly underwhelming. I was filled with anticipation and now I'm rather disappointed.

Goddess_Althena

Huyen

Goddess_Althena wrote: »

I really wonder if it's possible that some of these problems are stemming from a finite number of instances available. It's not like the decline error and constant recheck problems are unique to this event, they've been happening long before this, granted they've been much more exacerbated during this event.
If that were the issue an error message along the lines of "All instances currently full. Please try again later." might be a more appropriate response than the utter lie that someone declined. I doubt any of us would be satisfied with a change like that anyhow though.
This has been by far the most frustrating event ZOS has put on. Terribly orchestrated and the loot table has been incredibly underwhelming. I was filled with anticipation and now I'm rather disappointed.

In WoW we had the same thing prior to the release of Wrath of the Lich King. They opened up several instance-server within a month to tackle the error-message that said "Teleport to instance failed. Instance-server is full." We can only hope that is the issue here too, and that they open up some servers for it.

Elsonso

phermitgb wrote: »

PC/NA - I've been riding the dungeon finder off an on all day sunday 12/3/2017, and all dungeons have successfully loaded after 1-4 false starts


obviously, I'm not saying that's working the same for everyone, but there DOES appear to be some kind of situational modifier that makes it work reasonably well for some, and atrociously badly for others

my groups have been mixes of cp and non-cp, we've made sure to have 1 healer and 1 tank (as well as 2 dps) in all groups, all groups were 4-man premade before we used the dungeon finder, all groups with guild members (all from the same guild)

I have no idea which, if any, of those factors makes a difference, but with that kind of makeup, the dungeon finder did seem to work reliably, albeit with 1-4 false starts (the error where it says someone declined the whatever when no one actually declined anything)

I have had 2 instances where with the same above loadouts that the group finder failed consistently for at least 5 mins, and we gave up and broke up the group - that was late fri-early sat...the following 8 or so attempts were later sat and all day sunday

I have no idea if that's of help to anyone or not, but that's my experience, for what it's worth

I am not a dungeon player. I think that this event is actually the first time in my long history with ESO that I have actually used the tool and stayed in the queue long enough to actually get into a group. I might have used it on PTS.

I wasn't planning to participate in this event. After the first day, I decided I wanted to see this tool up close and personal to see if it was really as bad as people said it was. I've been running a couple low level characters (less than level 30) though dungeons since the second day.

Overall, I am happy with the Dungeon Finder. It seems to be working. Wait times have been less than 10 minutes. When there has been a "not ready", it has quickly resolved. I was a replacement in one dungeon, but it was only the one time.

I consider the wait times to be acceptable.

I am always queuing as a DPS. I have two Sorcerer DPS and a Templar DPS that I quickly assembled and geared for the purpose of this event. I have both CP and non-CP that I have been using for this.

The groups have been a mix of low level and CP. I think the highest CP I saw was in the 600's. I was often the lowest level character in the bunch, and it was normal for <50 to outnumber the CP characters.

All of my runs have been late afternoon and into the evening. I expect that this is a fairly busy time for PC/NA. At least, the overworld was pretty busy.

I was not expecting to participate for the remainder of the event. Dungeons are not my thing, and the rewards are not all that compelling. I might do one dungeon over lunch, since Monday in the middle of the day should be a slow time for the game. I am curious how long the wait might be.

maboleth

I love the prizes and grouping tool is working without any problems. PCEU.

Defilted

Since the maintenance. I am still getting the "Some declined message" , however it will eventually putting you in a group so not a big deal. XBOX NA. Has worked all weekend.

The prizes really have been fine. I like Keys, Crown repair kits. I cannot think of anything else I have received of note beyond those items.

I would suggest maybe keeping these types of prizes as permanent thing . Put a few lower end mounts and costumes that can be earned through the RNG process and remove all others. This would give the players a way to earn some things in the game without paying an additional cost. It would also be a nice way to get some more people using the dungeon finder beyond just the 5 dailies and loot grinding.

Hurtfan

Defilted wrote: »

Since the maintenance. I am still getting the "Some declined message" , however it will eventually putting you in a group so not a big deal. XBOX NA. Has worked all weekend.

PS4 NA, same, been getting the declines but keep accepting and it will eventually work. At least the couple times I ran dungeons yesterday...

MissBizz

Hurtfan wrote: »

Defilted wrote: »

Since the maintenance. I am still getting the "Some declined message" , however it will eventually putting you in a group so not a big deal. XBOX NA. Has worked all weekend.

PS4 NA, same, been getting the declines but keep accepting and it will eventually work. At least the couple times I ran dungeons yesterday...

Same on PC NA. I've been running with premade 4 man groups and sometimes it's in excess of 8 times we need to say we are ready.

one dungeon we actually continued getting the ready check while in the dungeon. Fortunately eventually it stopped haha

Tevlak

PC EU
Premade 4 man group
No ready check, tried for 15 minutes finally gave up

pema

30 min DD on EU server no groups came trough many checks done even with all roles white.
Now 10 min in as tank... as tank....

This is so borked it's just stupid

mouton

EU down again. Same errors.

The_Saint

Nice zos....

sell your old crown crates thats workung

Elsonso

What is it about the EU server that makes Dungeon Finder not work while it works on NA? Are they doing something with languages that they don't do on NA?

EleonoraCrendraven

"Earn Bonus Rewards With the #10MillionStories Dungeon Event"... logged in all these days... found TWO random group. As a healer... all the other days.. nothing. After ready check got the message "someone declined... put in front of another queue" and that's it. Nothing.
This event is a good idea. Really. It's just... next time make sure the tool we have to use to participate is FUNCTIONING. Thank you. So no random group and no big rewards for this one

SantieClaws

After some long waits tonight Khajiit has just one question.

Who poured the beer in this group finder thing yes?

Also some random thoughts about long term improvements - maybe it might be possibly to have the option to make a random group from your guilds or even from your friends list perhaps if you choose? Therefore the group may be totally random, slightly less random or even not very random but more random than putting a group together yourself yes.

Yours with paws
Santie Claws

davapoole

i would like to thank you for what must be the worst event you have done yet zos. an event using the dungeon finder, something that has been broken ever since you introduced this redy check. the amount of times you say you are fixing it is comperable to war and peace in size. its never worked so why make an event that uses a broke system. has someone removed everyones brains at zos. if you want to annoy your player base you sure found a good way to do it well done on another huge success

czar

I have pretty low expectations of ZOS, but I did NOT think they'd just give up on this issue and not prolong the event or something. If the issue is too complicated for a quick fix, then cancel the event and bring it back when things work as they should. This is wasting everyone's time.

Girl_Number8

It would be nice if you added a day or two, at least for the mystery boxes. It was completely broken for a lot of us on xb1.

MissBizz

lordrichter wrote: »

What is it about the EU server that makes Dungeon Finder not work while it works on NA? Are they doing something with languages that they don't do on NA?

Don't worry. Its not working on NA now at all either. With premade or not.

Iselin

It's extra broken (brokender?) on PC/NA tonight. I had a 15 minute wait on my healer, re-queued assuming there was a glitch... 10 minute wait.... re-queued again... 5 minutes and nothing ... I gave up. On healers that just never happens.

wolfie1.0.

its sad when a full 4 person group with 2 DPS, a tank, and a healer take 30 min to queue.... there should be no wait. ZOS Please fix this stuff

Lachton

@ZOS_GinaBruno
PS4
Couldn't group
Couldn't queue even with full group
Any chance to extend the event after fix is in?

Midori_Oku

This is unfortunate. I was really wanting to get the Imperial Warhorse, but not even being able to get into a dungeon is starting to get annoying. ZOS, please use this as learning lesson and never make an event based around the group finder ever again.

Timeoin

This has yet to be fixed, at least on xbox.

Elsonso

MissBizz wrote: »

lordrichter wrote: »

What is it about the EU server that makes Dungeon Finder not work while it works on NA? Are they doing something with languages that they don't do on NA?

Don't worry. Its not working on NA now at all either. With premade or not.

Good. It breaks on the day that I don't log into the game. Hopefully it is working today.

earichardson79ub17_ESO

Passing this on for another player.

he was getting alot of the someone decline messages, and notice that this happens when someone is que for more than one role, ie healer and dps. when everyone was only set for one role he had no problems and got in dungeon fairly quickly.

Valderis

***I have to preface this by saying, I was pissed off I did not get all of my Mysterious Boxes on Dec. 4th***

Respectfully, the Dungeon Finder has been 'broken' since its implementation. While a couple improvements have been made (and quite welcomed), basic functionality still seems impaired.

Additional to the 'Declined Invite' notification bug everyone else has been experiencing, 'Failed Jump to Instance' is another bug that occurs consistently when players queue and are paired with a group that kicked or lost a player. There is also time delay before the player can manually jump again, too.

Surely, this could have been addressed, prior to the server-wide, dungeon-focused event?

Bhaal5

earichardson79ub17_ESO wrote: »

Passing this on for another player.

he was getting alot of the someone decline messages, and notice that this happens when someone is que for more than one role, ie healer and dps. when everyone was only set for one role he had no problems and got in dungeon fairly quickly.

Wished it was that simple, ive qued as multi rolls only to go into the loop of decline and ive had characters as a single roll and same thing happened. Also had a pre made group of 4 and all were selecting "accept" yet a decline message came up.

If this was a test of "new code". THROW IT OUT, BURN IT A THE SAKE AND PUT A RING OF SALT AROUND IT, hopefully no other employee uses it again

grkkll

I've managed to run 12 toons through dungeon finder for each of the last 2 days. I found a few months ago that if I queued for 10 seconds or so, leave then re-queue I always get a dungeon within 10 minutes. With one exception (tank) I always queue as DPS. The only difference I noticed in this event was after the forming group message I occasionally had the someone declined message - there must have been 4 accepts in order to form a group so I assume it has to be someone leaving the group. Most of my runs have been between 7 and 11 GMT, between 7 and 9 being the quickest response. I've rarely had to wait longer than 10 minutes for a run