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https://forums.elderscrollsonline.com/en/discussion/668861

Main Thread for Long Loading Screens

  • Jade1986
    Jade1986
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    Buffler wrote: »
    Jade1986 wrote: »
    Taysa wrote: »
    @ZOS_GinaBruno can you please elaborate on this?

    unknown.png

    Oh look, it seems they are ignoring the pc problem all together again.....How *** typical.

    Because the issue on PC is what console had before CWC. Since CWC a bug was released on console that has made the game unplayable. I play on xbox and pc and theres nothing different to before on pc, still same random yet not very often load screens. But console is a whole different story

    So because you dont have it, means its not there at all? I played yesterday and gave up on wayshrines because on more than 10 occasions yesterday I would get stuck in a loading screen. And cyro has gotten even worse! This is possibly the same issue just in different spots, but since ZoS ignored the cyro problem, they lost their orientation point. If they fixed the cyro loading screens as a responsible company should, they would likely have already had these loading screens dealt with.
  • Primalhaze
    Primalhaze
    Soul Shriven
    I'm on a PS4 Pro NA servers
    4k television
    1tbh
    Digital Game Version
    Internal HD

    I used to have the Rare "Long " screens . Mainly while in a group , with headset active .
    However , since the maintenance last week , ( just before we got the nix ox mounts ) IT'S nearly ALL the time and Everywhere.
    Sometime , i can hear activity in the background . Yet it doesn't get rid Load screen.
    Sometimes , there is simply NO spinning wheel , Period . Just the artwork .
    Finally , it's always the New artwork screens.
    Peace and hope all is well soon.
    Edited by Primalhaze on November 28, 2017 1:50PM
  • MinarasLaure
    MinarasLaure
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    How comes there is no mention of the load screens in the patch notes?
    I thought they were supposed to fix the issue with today's maint.
    I mean....its more than 5 hours now.
  • Elsonso
    Elsonso
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    How comes there is no mention of the load screens in the patch notes?
    I thought they were supposed to fix the issue with today's maint.
    I mean....its more than 5 hours now.

    They are mentioned in the PS4 patch notes. PC did not get this change, as it was apparently a specific bug on the console and not related to what people are seeing on PC.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Miswar
    Miswar
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    Any word how they are going to compensate this utter mess to console eso+ subs?

  • linoge63
    linoge63
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    Rent a neverwinter tech, their entire game is focused on logging in and out of alt characters to avoid playing in total poverty ..but ..its extremely fast to do so.

    and yes, many times it is unplayable as in just now with my gaming laptop..it stayed there spinning trying to get in for 25 mins till I ended via the task manager.
    Edited by linoge63 on November 28, 2017 3:13PM
  • TequilaFire
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    After the PS4 patch so far so good, was able to travel between keeps in Cyrodiil 20 times without an infinite load screen.
    Will see how it goes later when the server is more loaded and I am in a group.
  • oXI_Viper_IXo
    oXI_Viper_IXo
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    After the PS4 patch so far so good, was able to travel between keeps in Cyrodiil 20 times without an infinite load screen.
    Will see how it goes later when the server is more loaded and I am in a group.

    Try to die and then respawn, as that's when it most frequently happens.
    Edited by oXI_Viper_IXo on November 28, 2017 3:30PM
  • sylvy_gene
    sylvy_gene
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    Trying to patch the game and again, Im stuck in an infinite loading screen before character selection. Its been like that since Morrowind. Every patch is painful... I have to repair many times, reboot everything many times.

    Today, the game is tying to patch for 20 minutes now... 227MB content... /sigh
  • Jade1986
    Jade1986
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    How comes there is no mention of the load screens in the patch notes?
    I thought they were supposed to fix the issue with today's maint.
    I mean....its more than 5 hours now.

    They are mentioned in the PS4 patch notes. PC did not get this change, as it was apparently a specific bug on the console and not related to what people are seeing on PC.

    Figures, they fixed the console issue and ignore the long standing pc issue.
  • Buffler
    Buffler
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    Jade1986 wrote: »
    How comes there is no mention of the load screens in the patch notes?
    I thought they were supposed to fix the issue with today's maint.
    I mean....its more than 5 hours now.

    They are mentioned in the PS4 patch notes. PC did not get this change, as it was apparently a specific bug on the console and not related to what people are seeing on PC.

    Figures, they fixed the console issue and ignore the long standing pc issue.

    They havent "fixed" console at all. They have rolled back to pre CWC so we get the same loading screen issue you have on pc. The bug released with CWC on console was different to anything pc has had.
  • madeeh91rwb17_ESO
    madeeh91rwb17_ESO
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    Well.
    I've been having problems with this game when changing zones, logging in or selecting character since 17 or 18th of November.(Everything was working perfectly before that)
    Interface.log jams on this:
    Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, KEEPS, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, GAME_DATA, TEXTURES, CHARACTER_ACTIVATED, SHARED_CHARACTER_OBJECT, RESUME_FROM_SUSPEND, PLAYER,

    Was waiting for this patch to fix this. It didn't
    And the PC patch notes say nothing about it.

    Guess I'll have to play something else now.
    Edited by madeeh91rwb17_ESO on November 28, 2017 4:06PM
  • Barbaran
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    After the PS4 patch so far so good, was able to travel between keeps in Cyrodiil 20 times without an infinite load screen.
    Will see how it goes later when the server is more loaded and I am in a group.

    they just reverted back to the patch before CWC.
    so the load screens that happen more frequently while in group will still happen from time to time.
    however bad it was Pre-CWC is how it will be again.
    still better then it has been for the past 3 1/2 weeks
  • Barbaran
    Barbaran
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    Miswar wrote: »
    Any word how they are going to compensate this utter mess to console eso+ subs?

    they will add overpriced items in the crown store for us to purchace with our credit cards.
  • Apache_Kid
    Apache_Kid
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    Anyone else find it hilarious that we gave them a whole month and the best solution they could come up with was a roll-back? Other than the load-screens my game was improved with the CwC update in terms of performance because I could finally go to DLC areas without crashing. Now yes I would gladly get rid of these load screens to go back to that on December 4th but how is the only solution after 30 days to to back right where we started? If the solution to this was going to be a rollback you should've told Microsoft and Sony you wanted to do it the very first weekend it cropped up. But instead we waited and waited and now it's a full month just to go back to the same crappy performance we had before CWC. When is real change actually going to happen? I'm sick of my game crashing in every DLC area, I'm sick of having to do a hard reset every time I queue for a dungeon. Once again, Xbox ESO PLUS subs being treated as second-class citizens.
    Edited by Apache_Kid on November 28, 2017 10:52PM
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Taysa wrote: »
    @ZOS_GinaBruno can you please elaborate on this?

    unknown.png

    When we were first looking at the fixes that were getting implemented, we talked about wanting to include them for PC as well. However, when we took a closer look, the fixes (or in this case, rolling back the changes that were introduced with Clockwork) weren't something that applied to PC. That doesn't mean we aren't looking at issues that affect PC - these are actively being worked on, and will be included in a future patch.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Taysa
    Taysa
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    Can us PC players get an ETA? PvPing on the weekends is currently a no-go for a lot of us.
    Edited by Taysa on November 28, 2017 4:20PM
    5/24/18: The day ZoS suspended my forum account for trolling a troll.
  • TequilaFire
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    Barbaran wrote: »
    After the PS4 patch so far so good, was able to travel between keeps in Cyrodiil 20 times without an infinite load screen.
    Will see how it goes later when the server is more loaded and I am in a group.

    they just reverted back to the patch before CWC.
    so the load screens that happen more frequently while in group will still happen from time to time.
    however bad it was Pre-CWC is how it will be again.
    still better then it has been for the past 3 1/2 weeks

    I am fully aware of the previous random loading screens that occur when someone in your group is offline or their character is not rendering properly (invisible only showing name bar).
    Workaround for that is to kick offline players and have the non rendered player ride out of visual range of the group and return, they should then be visible.

    This is the long term problem on all platforms that still needs addressed..
  • madeeh91rwb17_ESO
    madeeh91rwb17_ESO
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    For me(PC EU) moving within Cyrodil(or way shrines Within any zone) is not a problem.
    That goes smoothly without issue For Hours.

    Problem is getting through Login>Character Select>Jump to Cyrodil/Imperial City(Or any zone change. Even a small house has a chance for an infinite load screen). With these being last entries in the interface.log:
    Load Screen - OnAreaLoadStarted
    Load Screen - Queue Show
    Load Screen - Queue Show - Show
    Load Screen - Show


    NOTE: Everything was perfectly fine before the 2nd last weekend(18th November).
    Perhaps ZOS changed something that day in preparation for the population spike.
    Edited by madeeh91rwb17_ESO on November 28, 2017 4:59PM
  • Jade1986
    Jade1986
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    Taysa wrote: »
    Can us PC players get an ETA? PvPing on the weekends is currently a no-go for a lot of us.

    Pvp on the weekends has been ano go since cwc...
  • Miswar
    Miswar
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    Taysa wrote: »
    @ZOS_GinaBruno can you please elaborate on this?

    unknown.png

    When we were first looking at the fixes that were getting implemented, we talked about wanting to include them for PC as well. However, when we took a closer look, the fixes (or in this case, rolling back the changes that were introduced with Clockwork) weren't something that applied to PC. That doesn't mean we aren't looking at issues that affect PC - these are actively being worked on, and will be included in a future patch.

    Has there been discussions regarding conpensations to ESO+ subscribers on consoles?

    I waisted 3 weeks of that with unplayable product as did MANY others and guess Xbox users are still waiting for rollback.

    Ain't happy about this at all and still have the open ticket your servicedesk which has been heard nothing of.

    Also It ain't this rollback fixes that much we are now back to normal crashes, lag and loading screens!

    That though is still a lot better than the non functional product we had for weeks.

    So what is ZoS official stand conpensations towards ESO+ subscribers?
  • gabormezo
    gabormezo
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    More incoming nerfs of course. :)
    Edited by gabormezo on November 28, 2017 6:10PM
  • Nelson_Rebel
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    Miswar wrote: »
    Taysa wrote: »
    @ZOS_GinaBruno can you please elaborate on this?

    unknown.png

    When we were first looking at the fixes that were getting implemented, we talked about wanting to include them for PC as well. However, when we took a closer look, the fixes (or in this case, rolling back the changes that were introduced with Clockwork) weren't something that applied to PC. That doesn't mean we aren't looking at issues that affect PC - these are actively being worked on, and will be included in a future patch.

    Has there been discussions regarding conpensations to ESO+ subscribers on consoles?

    I waisted 3 weeks of that with unplayable product as did MANY others and guess Xbox users are still waiting for rollback.

    Ain't happy about this at all and still have the open ticket your servicedesk which has been heard nothing of.

    Also It ain't this rollback fixes that much we are now back to normal crashes, lag and loading screens!

    That though is still a lot better than the non functional product we had for weeks.

    So what is ZoS official stand conpensations towards ESO+ subscribers?

    Due to ZoS internal policy on the agreement we signed when first registering to play the game it includes wording saying compensation is not garunteed. And will be highly unlikely even with this type of problem

    It'd be nice though. 1 month unplayable content is pretty bad
  • Eyesinthedrk
    Eyesinthedrk
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    Na server PS4. I was only able to log in long enough to test the exarch’s egress portal that untill Sunday was a 100% guaranteed long load screen for me. Today I was able to use it 4 times in a row with no issues what so ever.

    Fingers crossed, but so far so good.
  • Hurtfan
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    Any PvPers that have the patch downloaded, please report back if the loading screens are fixed or still broken. This is a deal breaker for me if they aren't fixed, which would suck, I love this game.
    Edited by Hurtfan on November 28, 2017 6:33PM
    For the Pact!
    Keyboard not found, press any key to continue
  • dotme
    dotme
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    Hurtfan wrote: »
    Any PvPers that have the patch downloaded, please report back if the loading screens are fixed or still broken. This is a deal breaker for me if they aren't fixed, which would suck, I love this game.
    PS4 NA - Infinite load screens are fixed (As in, back to the way they were prior to CWC)
    PS4NA
  • RobDaCool
    RobDaCool
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    dotme wrote: »
    Hurtfan wrote: »
    Any PvPers that have the patch downloaded, please report back if the loading screens are fixed or still broken. This is a deal breaker for me if they aren't fixed, which would suck, I love this game.
    PS4 NA - Infinite load screens are fixed (As in, back to the way they were prior to CWC)

    Glad to hear. I have to wait another week cause, well, who knows? Maybe Microsoft was busy pretending the Xbox had good exclusives or something and just missed the patch that was sent.
    PS4 NA -RobdacoolV2
  • Miswar
    Miswar
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    Miswar wrote: »
    Taysa wrote: »
    @ZOS_GinaBruno can you please elaborate on this?

    unknown.png

    When we were first looking at the fixes that were getting implemented, we talked about wanting to include them for PC as well. However, when we took a closer look, the fixes (or in this case, rolling back the changes that were introduced with Clockwork) weren't something that applied to PC. That doesn't mean we aren't looking at issues that affect PC - these are actively being worked on, and will be included in a future patch.

    Has there been discussions regarding conpensations to ESO+ subscribers on consoles?

    I waisted 3 weeks of that with unplayable product as did MANY others and guess Xbox users are still waiting for rollback.

    Ain't happy about this at all and still have the open ticket your servicedesk which has been heard nothing of.

    Also It ain't this rollback fixes that much we are now back to normal crashes, lag and loading screens!

    That though is still a lot better than the non functional product we had for weeks.

    So what is ZoS official stand conpensations towards ESO+ subscribers?

    Due to ZoS internal policy on the agreement we signed when first registering to play the game it includes wording saying compensation is not garunteed. And will be highly unlikely even with this type of problem

    It'd be nice though. 1 month unplayable content is pretty bad

    I bet it does states a lot more as well. Just want official stand on that since as you said recent weeks have been "bad".

    Common sense would say that it is not good for their business...
  • Girl_Number8
    Girl_Number8
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    I was told to put this here after they shut my post dwn in 2 seconds, lol.

    What is with these loading screens? It's even worse now, I feel like I am staring into a boring screen saver. I even have that spinning logo haunting my dreams. :/ Is there anything thing I can do to help this? I cleared my cache, power cycled, did ten jumping jacks before putting the plug back in, and insulted my neighbors kids twice. Anyone have anything that worked for them? Plz lmk thanx !

    On every platform, yeah I know.

    Xb1 first party hard drive, Ps4 first party hard drive, what's the point.
    Edited by Girl_Number8 on November 28, 2017 8:34PM
  • Maura_Neysa
    Maura_Neysa
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    Xbox One S, NA
    Installed on hard drive
    Cradle Of Shadows

    I’ve been doing a lot of skin runs for guildees lately. The door into Lady of Lace’s room (last boss) has something like 90% chance to cause infinite load screen. Most runs we had to wait there while in turns we all reset. It happens rarely on any other door/load screen and almost always on that one.
    Edited by Maura_Neysa on November 28, 2017 8:38PM
    Maiden Maura - Xbox NA
    Warden Ice Tank (By far my favorite) -RIP #Nerfmire
    Stormproof, Shehai Shatterer, Mageslayer(solo tanked), Ophidian Overlord, Assistant Alienist, Boethiah's Scythe,Maw of Lorkhaj Conqueror, Divayth Fyr's Coadjutor
    Major
    Dragon Knight Healer (Since Homestead)
    Shehai Shatterer, Mageslayer,
    Warden 2x Bow DPS
    Stormproof, Shehai Shatterer, Mageslayer, Ophidian Overlord, Assistant Alienist, Boethiah's Scythe, Maw of Lorkhaj Conqueror, Divayth Fyr's Coadjutor, Sunspire Saint,
    Others
    PvP StamDen, Warden Healer, MagDen, Stamplar, StamSorc, DK Failed Attempt, NB Failed Attempt

    Playing BiS isn't impressive, playing unique at BiS lvl, THAT's impressive.


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