Can't even cancel Sub without agreeing to third parties.

Kodrac

Armitas wrote: »

entrap that access behind a breach of privacy agreement.

How many times do you have to be told the ToS has nothing to do with your sub? You can have an account without a sub. You really are clueless. Go ahead and ignore me. I've tried helping you but all I've done in reality is feed a troll.

max_only

"No genuine person" the OP keeps saying.

Heads up replicants and andies we've been found out!

I've had my SSN stolen from a closed doctor's office...... I have bigger fish to fry than if Zos wants to tell everyone I watch Old Spice parody commercials enough to go try it.

I picked my battle.

This is your battle I guess and I'm not going to invalidate you by saying it's petty or that ZOS shouldn't be your whole world.

Did you try to hit decline? Did you try it?



Did you?

Armitas

max_only wrote: »

Did you try to hit decline?

I hit accept because I wanted to cancel my sub and then sent out the opt out email. The payment was going to come out sometime soon and I needed it cancelled immediately. Hopefully the opt out happens before they pass out my email.

alexkdd99

MLGProPlayer wrote: »

Pathemavan wrote: »

Armitas wrote: »

Why would any genuine person defend this action?

Because most people, (thought admittedly not all,) have at least one of the following already:

Google account
Facebook account
Twitter account
Snapchat account

as well as several others that just don't spring immediately to mind.

As such, we are somewhat desensitized to the prospect of our personal information being sold or shared with other companies. Not to go all kinds of 1984 here, but we've entered an era where we are not the consumer of a product or service - more frequently, WE are the product being offered.

The world has moved on....

But how many of those services do we pay for?

When I buy a game, I expect my purchase of that game, or purchase of microtransactions, to be enough to support the game. I don't ezpect that game to need to sell my data as well to make more money.

If this were a F2P game, data sharing would be expected. But it isn't a F2P game, it's a very expensive B2P game with an option to subscribe.

All I can rhink is that Zenimax plans to go F2P with this game. But even then, subs or those who already bought the game should automatically be opted out. It's pretty unprecedented for a paid service to share your information with advertisers.

Who says it's unprecedented for a paid service to share info? Also where did you come up with them selling your info? Do you have inside knowledge of what goes on inside zos?

Most services/products, paid and free have very similar tos.

Seems you have jumped to conclusions on your own. Fairly sure someone from zos has already stated the updated tos was not so they could sell info or to place ad's in game. Apparently where you jumped to the conclusion they will be selling your info some other people jumped to the conclusion we will be seeing ads inside eso.

Rhoric

They are not going to pass out your email. You have not understood anything that we have told you.

alexkdd99

InvitationNotFound wrote: »

I’ve just read page one... the amount of stupid people in here made me vomit.

Maybe all the *** defending ZOS should post their personal data here in the forums so everyone can have it as it isn’t a big deal anyway. Go, please post your worthless crap here. Otherwise stfu.

Lmao, what a wonderful way to get your opinion across by throwing insults. ZOS is not posting your info on the forums. They also are not handing it out to every average Joe that ask. Get yourself together and go buy yourself a tin foil hat to keep zos from controlling you.

If stupid crap makes you vomit I am not sure how you managed to type all that nonsense out.

Gilvoth

Armitas wrote: »

I logged in to cancel my sub and before I could cancel my sub I had to agree to your invasion of my privacy and distribution of my personal email address.



This is seriously messed up. How can it be legal to demand that we give up our privacy to you before we can cancel our sub?

Yes I am aware of the OPT out and have already done so. Thank you to everyone who has tried to post that information but I have already done so. This thread is about the fact that the agreement precedes the ability to cancel your subscription.

BRCOURTN

Armitas wrote: »

max_only wrote: »

Did you try to hit decline?

I hit accept because I wanted to cancel my sub and then sent out the opt out email. The payment was going to come out sometime soon and I needed it cancelled immediately. Hopefully the opt out happens before they pass out my email.

Oh, so then you're angry because you didn't think of just calling to cancel your sub, which would also be immediate. You didn't have to accept for immediate gratification of your problem. I guess I'd be pissed too, but I would know that it's my fault. The fact that you even accepted instead of going through one of the many alternative routes to cancel your sub (one of which was calling as I mentioned, which is instant) says that you weren't that concerned at the time. Logically, had you been as angry at the time as you are in this forum, there is no way you would have accepted. If you're so upset about ZOS sharing your information and ruining your life, it would have been logically better to pay the $15 for the extra month in order to get this taken care in a way which was preferable by you.

I guess what I'm trying to say is that one of a few things is true.
1. You weren't as upset as you claim to be, which resulted in the acceptance of the policy.
2. You didn't read the policy initially, which resulted in the absence of knowledge (but this is unlikely because you've stated before how you read everything you sign on the internet).
3. You read the agreement, accepted it with a touch of anger because it was there before the online option of cancelling your subscription. This anger then grew, especially when you felt justified enough to make a post about it and there were so many people that didn't immediately take your side. (This is the obvious case, but again, is your fault for not cancelling via an alternative method in the first place.)

Or the ONLY option in which you take no fault or blame

4. You realized your sub was due in the next 2 minutes and got online to quickly cancel before it was renewed for another month. You could not reach a phone, and even re-subbing for another month in order to decline would not be an option because you in no way could spare $15 in order to properly opt out of this agreement without ever clicking accept. You had to click accept because another overdrawn credit card would then plummet you into bankruptcy, causing all loved ones to leave you alone to rot on the side of the road.

Tandor

Armitas wrote: »

Violynne wrote: »

Armitas wrote: »

Do you have my email address? No? Guess its private. Anyone else know my email address? Nope. Guess not. Don't come to me with this nonsense just because you need to have a response to the discovery you didn't even read the OP. You came at me with insults of ignorance over the policy you yourself were unaware of. There is no excuse for that, just as there is no excuse for why this policy agreement preceeds the option to cancel your sub. It was wrong of you to do so, just accept that and move on, don't make it worse.

*sigh*

Photobucket ToS wrote:

Photobucket may share PII with our trusted third party business partners. They are obligated to keep your information confidential. They may present you with offers pertaining to products and services which you may have requested or other offers for products and services that you will find of interest.

What's their PII, you ask?

Photobucket ToS wrote:

What Is "Personally Identifiable Information" (or PII)? Information that identifies you, such as your name, EMAIL ADDRESS or image, or that can be used to identify you when combined with other information, is "personally identifiable information."

Emphasis mine.

Nothing like a spoonful of hypocrisy to make the medicine go down.

Maybe you should unsub from Photobucket too.

How Do We Use Your Email Address? Photobucket will use your email address to contact you to manage your account. Unless you tell us not to, Photobucket will also: send you marketing and promotional materials regarding Photobucket and its features; and send you marketing and promotional materials that promote third party products, including from affiliates, third parties and trusted marketing partners with whom we have shared your PII.

I don't need to unsub from photobucket. I also don't sign up for fluff using real information. You should have just done as I asked. Don't reply until you can justify what ZOS has done. That goes for anyone.

Some of us have already done so, and you have no real answers to that explanation. Just more trolling for trolling's sake. Poor effort by the way, I'd give it 3/10 at most and that's generous.

Armitas

Rhoric wrote: »

They are not going to pass out your email. You have not understood anything that we have told you.

It says so in the privacy policy. " We may also, unless you have opted out, share certain information (such as your email address) with these and other third parties to assist them in better targeting our users within their services"

Armitas

BRCOURTN wrote: »

Armitas wrote: »

max_only wrote: »

Did you try to hit decline?

I hit accept because I wanted to cancel my sub and then sent out the opt out email. The payment was going to come out sometime soon and I needed it cancelled immediately. Hopefully the opt out happens before they pass out my email.

Oh, so then you're angry because you didn't think of just calling to cancel your sub, which would also be immediate. You didn't have to accept for immediate gratification of your problem. I guess I'd be pissed too, but I would know that it's my fault. The fact that you even accepted instead of going through one of the many alternative routes to cancel your sub (one of which was calling as I mentioned, which is instant) says that you weren't that concerned at the time. Logically, had you been as angry at the time as you are in this forum, there is no way you would have accepted. If you're so upset about ZOS sharing your information and ruining your life, it would have been logically better to pay the $15 for the extra month in order to get this taken care in a way which was preferable by you.

Logic has nothing to do with being upset. And you are right, I am furious over this and it is the majority of my reason for canceling my sub. I found it to be more upsetting to give them another dime of my money than the likely window of opportunity to pass out my information before the opt out. I don't want to wait angry on the phone for hours, or deal with my bank, I want to cancel my sub without having my information given out. Do I take blame for hitting agree. Of course. But it doesn't change the fact that they are knowingly interfering with the cancellation process so that they they can get more out of our data.

There is no good reason that this game should be dispersing our email to strangers. There is no good reason for me to have to agree with that to cancel my sub. There is no reason to defend this at all, it's despicable, and I can't help but think the same of anyone that would defend it.

ifDoubtNerfIt

ZOS_GinaBruno wrote: »

Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.

Armitas

ifDoubtNerfIt wrote: »

[quoting Gina]Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.

What she doesn't tell you is that the policy includes that they are giving out your email address to unknown third parties. Those third parties may get hacked putting you at risk.

You know what they mean by personalized updates and new information right? Ads you never asked for and email spam you never wanted. They are not doing this with your interest in mind, they are doing this with only their own interest in mind at your expense. They are not getting enough money out of us so they are handing us out to the service of strangers and calling it rain. It's not rain.

ifDoubtNerfIt

Armitas wrote: »

ifDoubtNerfIt wrote: »

[quoting Gina]Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.

What she doesn't tell you is that the policy includes that they are giving out your email address to unknown third parties. Those third parties may get hacked putting you at risk.

You know what they mean by personalized updates and new information right? Ads you never asked for and email spam you never wanted. They are not doing this with your interest in mind, they are doing this with only their own interest in mind at your expense. They are not getting enough money out of us so they are handing us out to the service of strangers and calling it rain. It's not rain.

ZOS_GinaBruno wrote: »

Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.

Need caps too to be able to read or this is enough ?

EDIT:
btw. if you use Windows, they are selling your usage patterns, information on what programs you use and much more. If you use Facebook, Instagram and/or Snapchat,they are selling every picture you post there. If you're using Twitter, they are selling your wording patterns. If you use Google, they are selling your browsing habbits. If you use an ISP, they are selling your whole history. If you have a smartphone, the company who owns the OS sells your usage habbits. If you use a CC, they sell your buying habbits. If you have a ID card, the State records everything you do. If you live in a city, the State records every step you make. Want me to continue?

The point of this above is to tell you that the ToS change is the least you have to worry about

Rhoric

Once again you did not read. It says they MAY. Keyword is MAY. It doesn't say they are.

Armitas

ifDoubtNerfIt wrote: »

Armitas wrote: »

ifDoubtNerfIt wrote: »

[quoting Gina]Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.

What she doesn't tell you is that the policy includes that they are giving out your email address to unknown third parties. Those third parties may get hacked putting you at risk.

You know what they mean by personalized updates and new information right? Ads you never asked for and email spam you never wanted. They are not doing this with your interest in mind, they are doing this with only their own interest in mind at your expense. They are not getting enough money out of us so they are handing us out to the service of strangers and calling it rain. It's not rain.

ZOS_GinaBruno wrote: »

Hey guys, just to clear things up here, we will never sell your information and there are no plans to add in-game advertising to ESO. The updated privacy policy gives us the ability to better provide you with more personalized updates and new information on the game.

Need caps too to be able to read or this is enough ?

No they are just giving out our info for free instead.

Armitas

Rhoric wrote: »

Once again you did not read. It says they MAY. Keyword is MAY. It doesn't say they are.

That isn't like when your mom says maybe when you ask for ice cream. It means they can and will if they choose. Would you accept a ride from someone that said they may kill you? probably not.

ifDoubtNerfIt

@Armitas re-read my post please

Armitas

max_only wrote: »

"

Did you try to hit decline? Did you try it?

Did you?

Had a friend confirm. He could not unsub through the site while declining.

ifDoubtNerfIt

Armitas wrote: »

max_only wrote: »

"

Did you try to hit decline? Did you try it?

Did you?

Had a friend confirm. He could not unsub through the site while declining.

You can't use their service if you don't accept the ToS.
That's how it works with every online service across the intrawebs.

Armitas

ifDoubtNerfIt wrote: »

@Armitas re-read my post please

Yeah, all that has been said a ton of times on this thread. I don't use that type of social media. I don't google anything I don't want tracked on google. I use anonymous search engines when I want to avoid creating a profile.

BRCOURTN

Armitas wrote: »

BRCOURTN wrote: »

Armitas wrote: »

max_only wrote: »

Did you try to hit decline?

I hit accept because I wanted to cancel my sub and then sent out the opt out email. The payment was going to come out sometime soon and I needed it cancelled immediately. Hopefully the opt out happens before they pass out my email.

Oh, so then you're angry because you didn't think of just calling to cancel your sub, which would also be immediate. You didn't have to accept for immediate gratification of your problem. I guess I'd be pissed too, but I would know that it's my fault. The fact that you even accepted instead of going through one of the many alternative routes to cancel your sub (one of which was calling as I mentioned, which is instant) says that you weren't that concerned at the time. Logically, had you been as angry at the time as you are in this forum, there is no way you would have accepted. If you're so upset about ZOS sharing your information and ruining your life, it would have been logically better to pay the $15 for the extra month in order to get this taken care in a way which was preferable by you.

Logic has nothing to do with being upset. And you are right, I am furious over this and it is the majority of my reason for canceling my sub. I found it to be more upsetting to give them another dime of my money than the likely window of opportunity to pass out my information before the opt out. I don't want to wait angry on the phone for hours, or deal with my bank, I want to cancel my sub without having my information given out. Do I take blame for hitting agree. Of course. But it doesn't change the fact that they are knowingly interfering with the cancellation process so that they they can get more out of our data.

There is no good reason that this game should be dispersing our email to strangers. There is no good reason for me to have to agree with that to cancel my sub. There is no reason to defend this at all, it's despicable, and I can't help but think the same of anyone that would defend it.

Logic has a great deal to do with you being upset. Had you used it originally, you would be less upset that they now have your acceptance of their policy. Now you're just ranting and angry, and if you were truly upset, you'd want something done about the issue. Your tantrum on here is achieving nothing. Call ZOS, petition, boycott. But this isn't the right place to do any of those things officially. Here you're just whining. Take action if you're as upset as you say you are (which I proved logically that you aren't).

Rhoric

Armitas wrote: »

Rhoric wrote: »

Once again you did not read. It says they MAY. Keyword is MAY. It doesn't say they are.

That isn't like when your mom says maybe when you ask for ice cream. It means they can and will if they choose. Would you accept a ride from someone that said they may kill you? probably not.

You really don't understand anything do you. You just realize that you shot yourself in the foot with that last bit.

If you accept a ride from someone, they may kill you whether they say so ahead of time or not. You accept that chance when you get in.

Armitas

ifDoubtNerfIt wrote: »

Armitas wrote: »

max_only wrote: »

"

Did you try to hit decline? Did you try it?

Did you?

Had a friend confirm. He could not unsub through the site while declining.

You can't use their service if you don't accept the ToS.
That's how it works with every online service across the intrawebs.

Read the post I was replying to please.

Armitas

Rhoric wrote: »

Armitas wrote: »

Rhoric wrote: »

Once again you did not read. It says they MAY. Keyword is MAY. It doesn't say they are.

That isn't like when your mom says maybe when you ask for ice cream. It means they can and will if they choose. Would you accept a ride from someone that said they may kill you? probably not.

You really don't understand anything do you. You just realize that you shot yourself in the foot with that last bit.

If you accept a ride from someone, they may kill you whether they say so ahead of time or not. You accept that chance when you get in.

Shot myself in the foot? I have no idea how you think that. There is no chance I get my email sold if I hit decline. There is a high probability that I will if I hit accept. Not sure how you think MAY is a crucial difference from will.

InvitationNotFound

alexkdd99 wrote: »

InvitationNotFound wrote: »

I’ve just read page one... the amount of stupid people in here made me vomit.

Maybe all the *** defending ZOS should post their personal data here in the forums so everyone can have it as it isn’t a big deal anyway. Go, please post your worthless crap here. Otherwise stfu.

Lmao, what a wonderful way to get your opinion across by throwing insults. ZOS is not posting your info on the forums. They also are not handing it out to every average Joe that ask. Get yourself together and go buy yourself a tin foil hat to keep zos from controlling you.

If stupid crap makes you vomit I am not sure how you managed to type all that nonsense out.

Well its nonsense if you’re clueless. I guess you’re right there.
Fact is that you’ll lose complete control over that data. You don’t know how the other company is handling that data or how they are protecting it. You don’t know if they are selling or even abusing it themselves (I think there was an article lately that mentioned a company that was offering services to other companies for marketing purposes but were using the data themselves for spam. And they failed to protect the data, so it got leaked).

Furthermore, IT systems have vulnerabilities. A system that is 100% secure doesn’t exist (which isn’t a justification to store it everywhere as it is senseless to protect it at all) and security costs money. Many people in companies unfortunately believe that is the right spot to save money to make a bigger profit. You know, nothing ever happened (not that they would realize when something bad would happen) and by investing in IT security we can’t see any improvement in anything.
So what you prefer is to spread your data amongst companies with a relatively bad reputation regarding such issues. Well, fine for you. Your problem. Pretending everyone else is paranoid or wrong simply shows that you have no idea what you’re talking about and fit my description pretty well.

There are different ways to approach this whole issue here:
a) Raise your voice and complain
b) Accept the facts (it is a stupid idea) but simply don’t care.
c) Name and shame people who care about it (category a) while those people indirectly might improve things even for people like you.

So imho both a) and b) are fine. You can simply not care about it. If you fit category c) you’re simply an idiot. You don’t lose anything at all when the other people complain about that issue. Yet, you’ve failed to understand some basic things but support companies that give a *** about you and your data. Sorry to say, but the amount of people in this thread choosing c) is disgustingly high. And well, that’s what I call pretty stupid.

So as you’ve accepted that your data will be abused, go and post it all here. You can be assured that it won’t be less secure than anything else you support.

edit: typos

Elsonso

InvitationNotFound wrote: »

There are different ways to approach this whole issue here:
a) Raise your voice and complain
b) Accept the facts (it is a stupid idea) but simply don’t care.

(b) is probably the easiest and most likely to succeed.

If you want to do (a), you are probably in the wrong place. ZOS is not the party that sets the Privacy Policy. That is ZeniMax Media Inc (ZMI) and you need to talk to their Privacy Coordinator. Make sure you know what you are complaining about when contact them, though. Contact information is in the Privacy Policy. Don't expect results.

The local ESO community team might be just letting us talk about it, without passing any of this information to the people that need to hear what you are saying. Don't depend on them to get your word all the way up the corporate chain to the home office.

dreddurius

• Are you using a Windows or Windows Mobile device? They already have invaded your privacy.
• Are you using OS X or any iOS device? They already have invaded your privacy.
• Are you using an Android device? They already have invaded your privacy.
• Are you using free web-based email services such as Gmail,etc.? They already have invaded your privacy.

Welcome to the Innartubez. Now move along.

DeusExMachina

God I love stupid people.
I get why people kept jesters back in the day now. xD

alexkdd99

Armitas wrote: »

BRCOURTN wrote: »

Armitas wrote: »

max_only wrote: »

Did you try to hit decline?

I hit accept because I wanted to cancel my sub and then sent out the opt out email. The payment was going to come out sometime soon and I needed it cancelled immediately. Hopefully the opt out happens before they pass out my email.

Oh, so then you're angry because you didn't think of just calling to cancel your sub, which would also be immediate. You didn't have to accept for immediate gratification of your problem. I guess I'd be pissed too, but I would know that it's my fault. The fact that you even accepted instead of going through one of the many alternative routes to cancel your sub (one of which was calling as I mentioned, which is instant) says that you weren't that concerned at the time. Logically, had you been as angry at the time as you are in this forum, there is no way you would have accepted. If you're so upset about ZOS sharing your information and ruining your life, it would have been logically better to pay the $15 for the extra month in order to get this taken care in a way which was preferable by you.

Logic has nothing to do with being upset. And you are right, I am furious over this and it is the majority of my reason for canceling my sub. I found it to be more upsetting to give them another dime of my money than the likely window of opportunity to pass out my information before the opt out. I don't want to wait angry on the phone for hours, or deal with my bank, I want to cancel my sub without having my information given out. Do I take blame for hitting agree. Of course. But it doesn't change the fact that they are knowingly interfering with the cancellation process so that they they can get more out of our data.

There is no good reason that this game should be dispersing our email to strangers. There is no good reason for me to have to agree with that to cancel my sub. There is no reason to defend this at all, it's despicable, and I can't help but think the same of anyone that would defend it.

People have given you the answer countless times but you just want to put your head in the sand and ignore the perfectly logical advice. It is obvious you just want to be angry and have someone to blame for this anger. Good luck in using a service or product that uses the Internet without signing a similar tos.