What do you think of Crown Store Random boxes/Lottery box?

NewBlacksmurf

No, don't ever add these into the game.

anitajoneb17_ESO wrote: »

Andarne wrote: »

@ZOS_GinaBruno Given the (so far (54% "No") overwhelmingly negative results to this system, are you guys at ZOS actually gonna do something about it?

I don't browse the forums that much, so I don't know about how much influence we truly have as your community; but when I was playing LoTRO, if we had a complaint about a system or something, and made a poll with such stark results, Turbine/Codemasters would act.

I have at least a dozen examples from the top of my head that ZOS actually does listen to feedback.
However, this feedback had to be reasonably phrased and well argumented. It's the quality of the feedback that will matter, not the quantity. In the present case, having people going all nuts over RNG-boxes, comparing them to slavery and threatening to alert Human Rights Watch doesn't help our opinions to even remotely look serious. Neither do drama queen quitters.
Feedback also needs to be "balanced" = players' opinions are often biased by their own personal interests. Whatever doesn't fit in the "grand scheme of things" (either for the game or for its business model) will be rejected no matter what.

Also, don't forget that this forum is extremely negative. People would probably vote overwhelmingly "no" to anything, from the color scheme of the forums to weather preferences...

@anitajoneb17_ESO

The forums were fine in closed beta and largely through the required sub phase.

Things went downhill with the removal of subs.
A lot of this came about and has been linked to game quality.

What reaction trends occur can be drastically curved by quality decisions and quality offerings by the devs.

People only respond in this way when periods of time prove they are being ignored, lied to and feel taken advantage of.

tiberium30b16_ESO

No, don't ever add these into the game.

Personally, coming from a game where those box would ''never happen'', to ''well it will only be fashion item'' and now having best weapons, runes and exclusive mounts, I really don't see those happening here with a good eye.

Edgemoor

No, don't ever add these into the game.

Xabien wrote: »

wonkydog wrote: »

Xabien wrote: »

wonkydog wrote: »

Rosveen wrote: »

frateanu.luiseb17_ESO wrote: »

I'm against those lock boxes..but if ZOS want to add them at least they could offer one or two per day for free like in Blade And Soul.

They don't give a toss about lockboxes themselves. They want to encourage us to spend more money and lockboxes just happen to be a very effective way to do it. Giving them away for free would go against the very reason ZOS decided to implement them.

Yes, and as mentioned by several others already...if they wanted extra money then why not just add the mounts back to the store. People want these mounts, they are not expecting them to be free. They just want to buy the mount they want for £x and not gamble £xxx in the hope that they will be lucky enough to land it.

I agree, but the reason MMO devs hide behind lockboxes (although they'll never explicitly come out and say it) is because on average, players spend far more trying to obtain the desired item this way. It's the most cancerous form of cash shop marketing available, but boards and shareholders love the profit margins.

It'll be interesting to see the maths on it - I'm not disagreeing. Just wondering if the extra profit is worth the loss of goodwill.

If they add all the mounts back to the Crown store they will sell tens of thousands in total, let's say 20,000 (this is for all the mounts), at about £20 each on average. That is £400,000. The chance is that they will sell more than this but let us use this as a working figure.

On the other hand, the boxes will go for 400 crowns which are about £4 in the UK. On this logic, they will need to sell 100,000 boxes to make up the same amount of revenue.

Note, this does not include subscriptions lost because of people closing their account over this issue. Let's be generous and say that would cost them just £10,000; this adds another 2,500 boxes on the break even.

So, by my maths (which is 100% based on guesses and assumptions) , they would need to sell over 102,500 boxes just to cover the money they could have got without getting lots of bad PR. Seems a high amount for the negative press, especially considering my maths is probably underestimating how many mounts people would buy in the shop if they were readded.

Very easily done, especially when you factor in the rng of lockboxes, which is why they're so tempting to devs in the first place. You might get the mount you want on the first pull, but then you may have to open 10+ to get it. They generally work best against people with little self control - the "just one more try" mindset can lead players to spend far, far more than they were willing to just to get the item they wanted.

Lol yup and there is a lot that will post they got the mount on the first pull and give you links to explain what rng means

Onigar

No, don't ever add these into the game.

Now don't get me wrong as I agree with the idea from a business sense as the company needs to;

(a) make money (the only goal in business!!!).

(b) provide things people want while playing the game of ESO.

Basically the crown store started with only a few items and it has been expanded and expanded.

Eventually it may have enough diversity to satisfy the "wants" not "needs" of many players.

On the road to this utopian dream there will be a few dogs doodoo but that is ok as the game is growing dynamically in response to the player base.

So lets allow the Marketing guys (/young ladies) have a day for once

Onigar

NewBlacksmurf

No, don't ever add these into the game.

anitajoneb17_ESO wrote: »

megnin wrote: »

eric_1961_ukb16_ESO wrote: »

Will never buy one. It's a good test of how much ZoS value customer feedback though considering how negative that feedback is. Any decent company getting this kind of backlash would take a step back and dump the idea, so how about it ZoS, what kind of company are you?

^^^ This.

ZoS, spend some time improving armor image maps, instead.

See ? That's typically not "legitimate feedback".
How is doing what YOU personally want (and the vast majority of players I'd guess don't care about at all) going to feed ZOS' wallet to pay server costs, salaries and investors ?

I don't approve of RNG-boxes, BUT I reckon ZOS needs income, especially since last update was mainly about the base game and next update is entirely about the base game (thus, not "sellable" as DLC and thus not bringing any direct income).
If you want them to take care of your armor maps, you have to let them earn money elsewhere.

Well considering 99% of the players have requested quality updates, or what some suggest as fixes, balancing, etc. it's not just their opinion.

Let's be realistic.
When we all continue to experience new bugs with each update and continue to be bothered by existing bugs for 60-90-365 days....there are other development opportunities. Especially when you keep removing items from the crown store that ppl want to buy.

Then to bring them back, it's a chance system which completely is a twisted way to respond to the ask to just bring limited items back for regular purchase.

They even prefaced this chance system as them hearing our feedback to bring limited items back.

Edgemoor

No, don't ever add these into the game.

Arthur_Spoonfondle wrote: »

As long as they are only cosmetic and fluff items, I have no problem with paid-for lockboxes. That way no-one gains any advantage from buying them, Zenimax get money to invest in the game from the gullible and there is no disadvantage for those us that choose to ignore them. I will certainly not be buying any of them, as has been my policy in other MMOs.

Games like this are as much about the item chase as the chase for achievement or rpg, and that includes cosmetic items. It's a part of the beating heart of the game. Change the heart, change the bloodflow.

The_Undefined

No, don't ever add these into the game.

I wonder if ZOS really takes this player feedback off of the forums or they mainly focus on feedback that has been sent in. Does reddit count?

MissBizz

No, don't ever add these into the game.

Enodoc wrote: »

code65536 wrote: »

If ZOS wants to add some "fun" gambling, then there must be one rule: Every possible drop from the RNG crate must be available for direct purchase.

This would allow people to try their luck at getting an item cheaply. But it would not leave RNG as the only way to get an item.

I do not like to gamble, I never gamble, and I would not be tempted to gamble. So these crates have absolutely zero effect on me personally. But they can and do affect people who don't have that kind of self-control. And by having items that are obtainable only through random crates--either items that are "discontinued" or items that are exclusive to the gamble boxes--they are enticing the compulsive players to gamble. And even though it doesn't affect me, it is a low tactic that elicits my disapproval.

So, ZOS, if you want to add gambling, do it right: Make everything that is in your current gamble box pool available for direct purchase. Rotate stuff in and out as you see fit, but there should never by anything in the gamble pool that cannot be direct-purchased. It's just a virtual store of bits--don't insult our intelligence by claiming "limited space". Make this change, and I will withdraw all objections. Don't, and I'll know just how far you are willing to exploit a certain segment of your customer base.

If the lockboxes are guaranteed to be happening, then I think this would be the best compromise. I don't mind if they re-use limited time items, because they can still come back later. But they should not have lockbox-exclusive items. Anything that can be won in a lockbox should have a direct purchase alternative.

starkerealm wrote: »

Enodoc wrote: »

Disclaimer - This isn't a defense of ZOS adding lockboxes. This is a defense of the currently unfounded claim that ZOS said they never would.

It actually kinda is. I'm sorry, but there's no other point to that post. Additionally, there was a "no, never" quote, probably on ESO live, I just can't be bothered to hunt it down for you because, quite frankly, at this point? I've got better things to do with my life.

If the only thing we'd gotten saying, "no lockboxes" was a mealy mouthed, "no plans at this time," I would not have come back. The quote exists out there. If you don't believe me, or want to prove me wrong, you can go prove it's never been stated.

Not so. The point of the post is to defend ZOS against the people who are accusing them of breaking promises or lying. I've often jumped in on threads to defend ZOS' (and anyone else's) integrity while still being neutral (and sometimes in opposition) of their decisions and opinions. They've already fallen down on their moral integrity by introducing something which encourages gambling, but I have yet to see an accusation of outright lying or broken promises that is actually valid, so I am skeptical over what was actually said vs what has been inferred.

And I'm sure you know that asking me to prove non-existence of that quote is a logical fallacy

@Enodoc Obviously I have not read through all the posts (so you may have seen this), but there is a quote where it says "We don't have any plans to add locked RNG boxes. " Of course, it's not a promise, and of course now everyone can say "Well at that time, they had no plans for it". So sure it's not a solid no, but it still is uneasy. Link

Anyways. I absolutely agree with your first comment there. That is my stance. I don't care they added lockboxes. I don't care they are putting old removed items and past limited time offers in them. Theoretically someone could get a mount I paid over 3000 crowns to get for only 400 crowns. My issue is with the exclusive items.

I do not mind paying a premium for exotic limited time mounts, and there being a gambling, cheaper way to obtain them as well, but I want to be able to just buy them. I do not want to gamble because it is the only way to obtain something.

anitajoneb17_ESO

No, don't ever add these into the game.

NewBlacksmurf wrote: »

Well considering 99% of the players have requested quality updates, or what some suggest as fixes, balancing, etc. it's not just their opinion.

LoL, just give me please ONE, just ONE thing / update / change that 99% of the players would agree upon ?

I think aside from "Lag in Cyrodiil", there is NOTHING that the playerbase as a whole would agree upon in unity.

Some want housing, some couldn't care less, some want PvP arenas, some couldn't care less, some want to be able to use more of their CP, some want the cap to be lowered, some wanted PvP jutice, some loathed it, some wants things buffed, some want things nerfed, and if there's one thing NOONE EVER agrees upon, it's balancing issues.

There's no such thing as a "we", as a "us", and when you say "ZOS doesn't listen to us", it means literally nothing.

Back to the specific topic of RNG-boxes, to me it's like junk/fast food. Everyone hates them (or pretends to), everyone knows it makes fat and sick and costs ultimately more money than proper food, but guess what ? They bring far more money than your regular restaurant with healthy food around the corner. There's a huge gap between what people say they want and what they actually do, and ZOS knows that. When it comes to consumer behaviour, there's no such thing as listening to people. Valid thing is to watch them acting.

elvenmad

No, don't ever add these into the game.

The_Undefined wrote: »

I wonder if ZOS really takes this player feedback off of the forums or they mainly focus on feedback that has been sent in. Does reddit count?

I dont think it really matters at this point , this new system goes onto PTS in 2 weeks so they have obviously been working on it and preparing for it for a long time and STILL have not made any official announcement on the games own media and to its customers so obviously they planned it to happen whatever the feedback would be.

Pretty sure they knew exactly what the feedback would be anyway, they'd have to be stupid not to see it. luckily for them the news broke to us just before a weekend followed by a day of maintenance so they can be 'AFK' while the resulting outrage dies down, at least a little.

bunnytrix

No, don't ever add these into the game.

Here's what will happen.

First, this thread will make absolutely no difference, as this decision would have been made a long time ago.

With One Tamriel the game will go Free to Play.

The revenue from lootbox sales will far outweigh revenue from selling the game, at what will be nearly 3 years since release.
Lootboxes will start out as cosmetic only and will also start out for the first couple of weeks with an increased drop rate for the best items, but this will very soon change to a very very tiny drop rate for anything desirable.
They will be buggy as hell to start but they will get a fast hotfix.
Crown store will be expanded to offer more stuff. All the best stuff will move to lootboxes and crown store. As there is still relatively very little at the moment to put in lootboxes, a lot of developer time and resources will now be put to making new things to put in boxes. Eventually, to make more $$$, exclusive armor and weapons will go into the boxes. Super packs of boxes will become available...buy 24 boxes for 8k crowns.

The vast majority of developer time will now concentrate on loot boxes and crown store, to the detriment of smooth, bug free gameplay.
This is already true in most cases now anyway, as bugs/broken things/crashing/lag etc are left unfixed and ignored indefinitely, while crown store is updated regularly.

Re-worked Craglorn will follow One Tamriel rules so it will scale, and be totally nerfed, to make it accessible for low levels to play. This, and veteran versions of all dungeons will give a bit of replayability to all those who are content starved.
Both Craglorn and vet versions of all dungeons will take the place of any new content, as reworking this stuff is far easier/takes far less resources/dev time to do. We will not see any new zones for a long time, and when we do it will be stuff already developed, Clockwork City etc. So expect to be content starved for a long time if you are waiting for something new.

Next update after One Tamriel will introduce Housing, with all the best stuff behind paywalls and in lootboxes. You will get the very basics for free, but everything you will want for your house will be in lootboxes or top price in crown store.

If it is not clear to you by now, this company does not care about you. It does not care about your having a good experience in game, or bug/lag free play. They are quite happy for you to have a lag filled unplayable Cyrodiil. They do not care that you are unable to go to Orsinium. They do not care that you cannot form groups or use the group finder without big problems.
All of the broken stuff will never be fixed.

It's all just about grabbing as much $$$ from you as they can get away with, while doing the bare minimum of maintaining a game that was developed and created by a bunch of different talented people a long time ago.

eric_1961_ukb16_ESO

No, don't ever add these into the game.

anitajoneb17_ESO wrote: »

NewBlacksmurf wrote: »

Well considering 99% of the players have requested quality updates, or what some suggest as fixes, balancing, etc. it's not just their opinion.

LoL, just give me please ONE, just ONE thing / update / change that 99% of the players would agree upon ?

I think aside from "Lag in Cyrodiil", there is NOTHING that the playerbase as a whole would agree upon in unity.

Some want housing, some couldn't care less, some want PvP arenas, some couldn't care less, some want to be able to use more of their CP, some want the cap to be lowered, some wanted PvP jutice, some loathed it, some wants things buffed, some want things nerfed, and if there's one thing NOONE EVER agrees upon, it's balancing issues.

There's no such thing as a "we", as a "us", and when you say "ZOS doesn't listen to us", it means literally nothing.

Back to the specific topic of RNG-boxes, to me it's like junk/fast food. Everyone hates them (or pretends to), everyone knows it makes fat and sick and costs ultimately more money than proper food, but guess what ? They bring far more money than your regular restaurant with healthy food around the corner. There's a huge gap between what people say they want and what they actually do, and ZOS knows that. When it comes to consumer behaviour, there's no such thing as listening to people. Valid thing is to watch them acting.

SWG NGE
Mass Effect 3 ending

The two examples that I can think of where the communities were about 90% united.

Arthg

No, don't ever add these into the game.

At first I didn't mind those lock boxes but reading the often convincing, sometimes even moving, arguments in this thread, I now understand the uproar and support the removal of lock boxes altogether.

dsalter

No, don't ever add these into the game.

anitajoneb17_ESO wrote: »

NewBlacksmurf wrote: »

Well considering 99% of the players have requested quality updates, or what some suggest as fixes, balancing, etc. it's not just their opinion.

LoL, just give me please ONE, just ONE thing / update / change that 99% of the players would agree upon ?

gap closer fix.

NewBlacksmurf

No, don't ever add these into the game.

Cazzy wrote: »

Interesting. Jonathan Lander has been a General Manager at Zenimax for 10 months. He seems to be in charge of all the money making ideas! Perhaps it's him we need to express our opinons to or maybe even understand this isn't going to be the first big change to come: https://www.linkedin.com/in/jonathan-lander-9364101

@Lysette @NewBlacksmurf @Rohamad_Ali @Abeille @starkerealm

I checked him out and I won't go bash the guy cause he's not who delivered the message.

See here's the thing....we all come up with bad ideas but if ever my boss asks me to deliver a public message that I don't agree with, I've earned the right and carry myself in a way that I will and can say no without being fired.

To clarify, I handle over 38 US states for recruiting and marketing today for the top commercial insurance carrier in the US since 2007.

I'm that valuable but everyone can't.
In respects to who delivered the message and who else has commented on that message in support, I will address them here.

Regardless of intent or belief, when you stand behind or show support for anything, you actually believe in these things until you step away and verbalize as such.

There are some folks that I know can care less about finding ways to get ppl to spend more money and that I don't have issue with. I have issue with the methods chosen and agreed to.

If you all need more money, then you need to drastically change your organization. You should be bringing in somewhere in approx range of $600 million dollars from PC release till now. That's a low estimate

If your costs during development and current are still in excess of $600 mil, please sale the game to capable hands.

[edited to remove quoted nonconstructive post]

anitajoneb17_ESO

No, don't ever add these into the game.

eric_1961_ukb16_ESO wrote: »

SWG NGE
Mass Effect 3 ending

The two examples that I can think of where the communities were about 90% united.

Oh ! If you include other MMOs, you might be right - I don't know, never played any other MMO.

dsalter wrote: »

gap closer fix.

Not sure about that one. Seen quite a few posts saying it should be considered a feature and not a cheat because itwas really fun to play.

NewBlacksmurf

No, don't ever add these into the game.

anitajoneb17_ESO wrote: »

NewBlacksmurf wrote: »

Well considering 99% of the players have requested quality updates, or what some suggest as fixes, balancing, etc. it's not just their opinion.

LoL, just give me please ONE, just ONE thing / update / change that 99% of the players would agree upon ?

I think aside from "Lag in Cyrodiil", there is NOTHING that the playerbase as a whole would agree upon in unity.

Some want housing, some couldn't care less, some want PvP arenas, some couldn't care less, some want to be able to use more of their CP, some want the cap to be lowered, some wanted PvP jutice, some loathed it, some wants things buffed, some want things nerfed, and if there's one thing NOONE EVER agrees upon, it's balancing issues.

There's no such thing as a "we", as a "us", and when you say "ZOS doesn't listen to us", it means literally nothing.

Back to the specific topic of RNG-boxes, to me it's like junk/fast food. Everyone hates them (or pretends to), everyone knows it makes fat and sick and costs ultimately more money than proper food, but guess what ? They bring far more money than your regular restaurant with healthy food around the corner. There's a huge gap between what people say they want and what they actually do, and ZOS knows that. When it comes to consumer behaviour, there's no such thing as listening to people. Valid thing is to watch them acting.

@anitajoneb17_ESO
Just one.....

1. Let me reorder my characters
2. Provide patch notes prior to the server going down or right after
3. Balance concerns as results of changing things to address a PvP or PvE concern
4. Activity finder issues

Rohamad_Ali

No, don't ever add these into the game.

NewBlacksmurf wrote: »

Rohamad_Ali wrote: »

Cazzy wrote: »

Interesting. Jonathan Lander has been a General Manager at Zenimax for 10 months. He seems to be in charge of all the money making ideas! Perhaps it's him we need to express our opinons to or maybe even understand this isn't going to be the first big change to come: https://www.linkedin.com/in/jonathan-lander-9364101

@Lysette @NewBlacksmurf @Rohamad_Ali @Abeille @starkerealm

They probably just unfroze him from the 80's . They should put him back in the cryo tube immediately before he teaches execuspeach .

https://m.youtube.com/watch?v=BAeTf8px0mE

I checked him out and I won't go bash the guy cause he's not who delivered the message.

See here's the thing....we all come up with bad ideas but if ever my boss asks me to deliver a public message that I don't agree with, I've earned the right and carry myself in a way that I will and can say no without being fired.

To clarify, I handle over 38 US states for recruiting and marketing today for the top commercial insurance carrier in the US since 2007.

I'm that valuable but everyone can't.
In respects to who delivered the message and who else has commented on that message in support, I will address them here.

Regardless of intent or belief, when you stand behind or show support for anything, you actually believe in these things until you step away and verbalize as such.

There are some folks that I know can care less about finding ways to get ppl to spend more money and that I don't have issue with. I have issue with the methods chosen and agreed to.

If you all need more money, then you need to drastically change your organization. You should be bringing in somewhere in approx range of $600 million dollars from PC release till now. That's a low estimate

If your costs during development and current are still in excess of $600 mil, please sale the game to capable hands.

But at no point has ZOS said they need money and rightfully so . There profitable and boastit7 million players now . So assuming this is a marketing move to save the game or keep it alive is just an assumption . ZOS never said we need more support so here's a way you can help . People imagine things .

They pitched this as they found a way to bring back old crown store items . Which makes me laugh as I imagine a boiler room of Devs going "Hey guys , how do we get those old things back on that store ?! We lost the re add button ! Someone's got to think of the customers here and get those things back in asap ! Move it you bums !" Then some new tech running back with a piece of paper screaming "boss I found a way ! loot boxes ! Good save kid . You just saved the game !"

I mean the way they talk to us like a studio audience at a infomercial ... Lmao

Cously

No I dislike the random crown store boxes, to much of a gamble

Very sad at ZOS and worried for the future of the game

petraeus1

No I dislike the random crown store boxes, to much of a gamble

anitajoneb17_ESO wrote: »

There's a huge gap between what people say they want and what they actually do, and ZOS knows that. When it comes to consumer behaviour, there's no such thing as listening to people. Valid thing is to watch them acting.

I'd say there's a gap between what players want and what they're willing to.

I don't want to poop in a box, but I'd be willing to if that ensured a roof over my head. Should all construction companies now build houses with boxes instead of toilets? People buy them! It saves them money!

I don't know anyone who legitimately likes or wants gamble boxes, but many will buy them if there's something in them otherwise unavailable.

If that's the determining factor, profit maximization over player feedback, well, don't count me enthusiastic.

It's almost insulting to dismiss the verbally expressed feedback of many consumers saying: 'They don't really know what they want, just wait till we see the revenue numbers.'

anitajoneb17_ESO

No, don't ever add these into the game.

NewBlacksmurf wrote: »

@anitajoneb17_ESO
Just one.....

1. Let me reorder my characters
2. Provide patch notes prior to the server going down or right after
3. Balance concerns as results of changing things to address a PvP or PvE concern
4. Activity finder issues

???

1. Heard that one a couple of times on the forum, NEVER in the game, and I personally don't think it matters a slightest bit... Obviously it's one of those you cannot disagree with, because even if you don't care, you don't mind.
2. Pretty much the same as 1. That's a non-issue for 99% of players (how many do even read the patch notes ? they're just eagerly awaited by a handful of us in the forums, as a "game", but frankly, who cares ??? Most players don't even know when and if maintenance takes place... let alone read patch notes...
3. That's far too wide an issue to be considered a point of agreement. Everyone wants balance, but everyone has a different view on how to achieve it.
4. OK, LFG tool is a major concern for most of us, I agree with you on this one. Though, to temper it down, many don't care and use /zone and guildies to group up, and it will be even less of a concern once you'll be able to group up with other factions outside of the grouping tool.

NewBlacksmurf

No, don't ever add these into the game.

Rohamad_Ali wrote: »

NewBlacksmurf wrote: »

Rohamad_Ali wrote: »

Cazzy wrote: »

Interesting. Jonathan Lander has been a General Manager at Zenimax for 10 months. He seems to be in charge of all the money making ideas! Perhaps it's him we need to express our opinons to or maybe even understand this isn't going to be the first big change to come: https://www.linkedin.com/in/jonathan-lander-9364101

@Lysette @NewBlacksmurf @Rohamad_Ali @Abeille @starkerealm

They probably just unfroze him from the 80's . They should put him back in the cryo tube immediately before he teaches execuspeach .

https://m.youtube.com/watch?v=BAeTf8px0mE

I checked him out and I won't go bash the guy cause he's not who delivered the message.

See here's the thing....we all come up with bad ideas but if ever my boss asks me to deliver a public message that I don't agree with, I've earned the right and carry myself in a way that I will and can say no without being fired.

To clarify, I handle over 38 US states for recruiting and marketing today for the top commercial insurance carrier in the US since 2007.

I'm that valuable but everyone can't.
In respects to who delivered the message and who else has commented on that message in support, I will address them here.

Regardless of intent or belief, when you stand behind or show support for anything, you actually believe in these things until you step away and verbalize as such.

There are some folks that I know can care less about finding ways to get ppl to spend more money and that I don't have issue with. I have issue with the methods chosen and agreed to.

If you all need more money, then you need to drastically change your organization. You should be bringing in somewhere in approx range of $600 million dollars from PC release till now. That's a low estimate

If your costs during development and current are still in excess of $600 mil, please sale the game to capable hands.

But at no point has ZOS said they need money and rightfully so . There profitable and boastit7 million players now . So assuming this is a marketing move to save the game or keep it alive is just an assumption . ZOS never said we need more support so here's a way you can help . People imagine things .

They pitched this as they found a way to bring back old crown store items . Which makes me laugh as I imagine a boiler room of Devs going "Hey guys , how do we get those old things back on that store ?! We lost the re add button ! Someone's got to think of the customers here and get those things back in asap ! Move it you bums !" Then some new tech running back with a piece of paper screaming "boss I found a way ! loot boxes ! Good save kid . You just saved the game !"

I mean the way they talk to us like a studio audience at a infomercial ... Lmao

@Rohamad_Ali
Actually they have many times.
Matt F specifically said this each time he touches on the sub conversation and why it was removed.

In the earlier response to the question: Was the sub removed because of consoles?

The answer way YES, and he then continues to comment that in order to sustain rolling out new content, they'd have to find other ways to supplement the lack of subs. The sub revenue was the basis on releasing content.

Notice ESO plus for Xbox one still doesn't work for crowns while both PC and PS4 have sub tiers (recently added to ps4 store not Xbox one)

Notice back in the sub days we got....wait....one DLC but honestly when bugs hit, overall, they fixed them fast.

Now we have three platforms so bug fixes and content would take longer ...but wait....

Crown store and those 3k to 5k limited items and overpriced items....we've seen at least one new DLC every 90 days or less with a couple big base game updates and still see bugs fixes even tho they're bringing in more than they fix.


They have actually, point blank said the without a sub, development would suffer unless it's supplemented in another way.
So first was the crown store, then were limited crown items, next was required base game features locked behind ESO plus and now we're seeing lock boxes.

Seems as results of $600+ mil, they are doing it for the money. Actions after words are a good predictor of reason. Maybe I'm wrong but If so, help me see it another way.

Seriously.

xeroflare357

No, don't ever add these into the game.

hell no look at black desert ,pwi,and many other mmos who lost players due to the gambling of a rng box. if you wanna kill eso then go for it ,otherwise stay away from it

anitajoneb17_ESO

No, don't ever add these into the game.

petraeus1 wrote: »

If that's the determining factor, profit maximization over player feedback, well, don't count me enthusiastic.

It's almost insulting to dismiss the verbally expressed feedback of many consumers saying: 'They don't really know what they want, just wait till we see the revenue numbers.'

I'm not enthustiastic either. Just realistic.
Player feedback will only be taken into account when and if it is considered going towards profit maximization in the long term for the company. It will be ignored if it goes against profit maximization. Not only for ZOS, but for the overwhelming majority of companies. (Some companies have a product/service culture that trumps profit maximization but it's not the majority and I doubt any company depending on massive external investors such as ZOS can even afford that attitude).

I think players and consumers in general should be FAR MORE conscious of their responsibility when they choose to buy. You can't complain and buy at the same time. WHen you buy, you support and approve.

If each and everyone of us who right now say NO to RNG-boxes would actually concretely NOT BUY them, there wouldn't be RNG-boxes. Simple as that. Vote with your wallet. And yes, many people will vote differently from you, that's a fact. Democracy to a certain extent is the dictature of the majority, and you can't blame a company for complying with the majority that brings them money.

AClockworkLime

No, don't ever add these into the game.

Unless all these crown store items secured through the lockboxes are tradable/sellable to other players, it's going to *** a LOT of people off when they open it and find they got something they already have...

clayandaudrey_ESO

No, don't ever add these into the game.

seebra wrote: »

they want to destroy this game

No they don't. They want to milk every last cent they can out of the player base.

The only way you people are going to stop this is if you have enough money to buy ZeniMax Media and get Mr. Wonder Woman's job.

elvenmad

No, don't ever add these into the game.

AClockworkLime wrote: »

Unless all these crown store items secured through the lockboxes are tradable/sellable to other players, it's going to *** a LOT of people off when they open it and find they got something they already have...

"Thanks for your thoughts on the upcoming Crown Crates, everyone. Just want to clarify a few points -

First, Crown Crates will be available later this year, and will only include cosmetic or convenience items. You'll find things like potions and other consumables, pets, costumes, and - yes - sometimes even mounts. This will give you a chance to try and obtain previous limited time offers, or even some very unique items as Matt mentioned. It will not include things like armor or weapons.

In the event you get an item that you already own, you can exchange it for a currency called Crown Gems which will allow you to buy a different item of your choice"

What the exchange rates will be concerning these this new currency is unclear yet I highly predict it won't be favorable

Also to provide a further option to obtain rare or exclusive items more easily makes the whole system counterproductive and pointless, you can bet the items available for exchange via Crown Gems will be rotated , it is in their own interest to keep rare items rare to maintain their desirability and hence more sales and more incoming revenue.

Rohamad_Ali

No, don't ever add these into the game.

If people are believing ZOS is suffering and needing to do this lock box thing to stay alive , I'm not going to argue about it . Give them your money . Heck , start Gofundme page for them , maybe they need even more . I won't be upset . My opinion is just this has all been sales gimmicks since day one . I can't make my self believe anything any less then you can for yourselves . I'm just not buying . I'm not going to pack my bags and leave , I'm not going to start a riot . I'll just keep thinking this is all insane and that customers are sometimes easily manipulated and in voicing my concern hopefully keeping some from getting manipulated ...

NewBlacksmurf

No, don't ever add these into the game.

AClockworkLime wrote: »

Unless all these crown store items secured through the lockboxes are tradable/sellable to other players, it's going to *** a LOT of people off when they open it and find they got something they already have...

But doing this brings about the benefit of stealing accounts and items.

The more ppl discuss this, the more it attracts negative experiences. The only positive that comes out is

1. A way to get discontinued items
2. Another income stream for the developer

Mercutio

If there is some other way to get the discontinued or new items in addition to the Lockboxes I have no problem with it.

If the RNG gamble is the only way to get those items from now on I have to admit to some disappointment.