Lately, we’ve seen a lot of questions about what we consider cheating and/or exploiting in ESO. The amount of people using exploits, especially in Cyrodiil, has also been on the rise. Due to this, and our recent efforts to take a stronger stance against exploiting and cheating in ESO, this has become a hotly debated topic within our community. We’d like to help shed some light on what we consider cheating and exploiting and how you can help us curb this behavior.
We would generally frown upon (and potentially take action as a result of) using third party tools or taking an advantage of an in-game mechanic that is not currently working as designed to in any way provide an advantage to your playing abilities. In plain English: if it looks or feels like cheating, then try it out at your own risk. Or better yet, don’t try it at all.
We have a zero tolerance policy for cheating/exploiting/using unapproved third party tools (such as Cheat Engine), so you should also know that even a single instance can lead to a 72-hour suspension, or even a permanent ban, depending on the offense. And in the specific case of Cheat Engine, even the first offense will result in a permanent ban.
There are certain things we’re working on fixing on our end to make this behavior no longer possible, but that does not mean it’s okay to exploit these issues in the meantime.
To summarize, if you are using abilities such as gap closers to do things that are not within the realm of intended design and/or bypassing core game mechanics, such as entering keeps without downing doors and/or walls and getting under the environment (ground, water, etc.), you are exploiting. In short: don’t do it. If we catch you exploiting and/or cheating, even once, it is grounds for disciplinary action up to and including a permanent ban of your game account. If in doubt about whether or not certain actions or activity are considered exploiting, you are welcome to ask us here on the forums.
Thank you all for your cooperation in helping us keep ESO free of cheating and exploiting, and a fun, fair environment for all.
Senior Community Manager (English) - The Elder Scrolls Online