Maintenance for the week of January 30:
• PC/Mac: No maintenance – January 30
• Xbox: NA and EU megaservers for maintenance – February 1, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – February 1, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Unable to Load Certain Characters and/or Certain Zones on Xbox One (NA)
We are currently investigating an issue that arose yesterday after the Xbox One maintenance, where some players are unable to load certain character and/or certain zones. This may result in a very long loading screen that times out when attempting to access certain zones and/or characters. If you are experiencing this issue, please reply to this thread with the following:
- Your Xbox Live Gamertag
- The name of your impacted character(s) and what zone(s) they are in
Also, please confirm that you are indeed on the North American Xbox One megaserver.
Thank you all for your patience as we work on resolving this issue.
Jessica FolsomLead Community Manager - ZeniMax Online StudiosFacebook