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Console players how do you feel about having no txt chat?

  • bedlom
    bedlom
    ✭✭✭✭✭
    Its a shocker we even have to keep asking for this essential thing in a game like this.
  • PinoZino
    PinoZino
    ✭✭✭✭
    Chieve wrote: »
    I was one of this people that care, i wish we had it, but zos doesn't want to

    I used to believe zos when they said "if customers really want something added in, they will do it" but obviously it was a lie

    Us, the only people on the forums, asked them to respond to us in a seperate thread, and still no response, literally on the first page you can see a mod respond to moderate a post with their same copy and paste mod post but to me, the fact it was a few posts in, seemed like mockery

    So i give up, they obviously don't care and have no plans to do so

    But in the end, for something this complicated, it's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them.

    Source:
    Steve Jobs in Businessweek

    People can ask for things, but when in the early user testing they discovered it's not a good idea then they'll not build it. Even when later more people would beg for the same functionality.

    At Apple they didn't hit the streets and ask people:

    "So, what kind of functionality would you like to see in our next iPhone?"

    If they did, this would be the result:

    cartoon6637.png


    Edited by PinoZino on October 19, 2015 3:04AM
    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
  • MercyKilling
    MercyKilling
    ✭✭✭✭✭
    bedlom wrote: »
    Its a shocker we even have to keep asking for this essential thing in a game like this.

    Welcome to Zenimax. Pull up a chair and get used to it. We PC players have dealt with this kind of thing far longer than you console scrubs. :)
    I am not spending a single penny on the game until changes are made to the game that I want to see.
    1) Remove having to be in a guild to sell items to other players at a kiosk.
    2) Cosmetic modding for armor and clothing.
    3) Difficulty slider.
    4) Fully customizable player housing that isn't tied to anything in the game other than having the correct resources and enough gold to build. Don't tie it to PvP, guild membership, or anything at all. Oh, make it instanced so as not to take up world map space, too. Zeni screwed this one up already.
    Any /one/ of these things implemented would get me spending again, maybe even subbing.
  • Korah_Eaglecry
    Korah_Eaglecry
    ✭✭✭✭✭
    ✭✭✭✭
    PinoZino wrote: »
    Chieve wrote: »
    I was one of this people that care, i wish we had it, but zos doesn't want to

    I used to believe zos when they said "if customers really want something added in, they will do it" but obviously it was a lie

    Us, the only people on the forums, asked them to respond to us in a seperate thread, and still no response, literally on the first page you can see a mod respond to moderate a post with their same copy and paste mod post but to me, the fact it was a few posts in, seemed like mockery

    So i give up, they obviously don't care and have no plans to do so

    But in the end, for something this complicated, it's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them.

    Source:
    Steve Jobs in Businessweek

    People can ask for things, but when in the early user testing they discovered it's not a good idea then they'll not build it. Even when later more people would beg for the same functionality.

    At Apple they didn't hit the streets and ask people:

    "So, what kind of functionality would you like to see in our next iPhone?"

    If they did, this would be the result:

    cartoon6637.png


    Any other excuses for ZOS?

    Other MMOs on Console have Text Chat. And no one complains about them.
    Penniless Sellsword Company
    Captain Paramount - Jorrhaq Vhent
    Korith Eaglecry * Enrerion Aedihle * Laerinel Rhaev * Caius Berilius * Seylina Ithvala * H'Vak the Grimjawl
    Tenarei Rhaev * Dazsh Ro Khar * Yynril Rothvani * Bathes-In-Coin * Anaelle Faerniil * Azjani Ma'Les
    Aban Shahid Bakr * Kheshna gra-Gharbuk * Gallisten Bondurant * Etain Maquier * Atsu Kalame * Faulpia Severinus
    What is better, to be born good, or to overcome your evil nature through great effort? - Paarthurnax
  • NewBlacksmurf
    NewBlacksmurf
    ✭✭✭✭✭
    ✭✭✭✭✭
    Artjuh90 wrote: »
    One thing I've observed through these threads, the forums and Twitch chat as well as game that have text chat.

    The forums is a good example + advertisements and spam of why text chat isn't a good idea and why typing to communicate can add value but not in a text chat format.

    I think everyone who wants another way to effectively communicate outside of voice makes sense but placing a hard to
    Manage box on the screen that requires additional hardware in order for it to be effective isn't the answer.

    I've not seen a idea that would offer logic, ease of use, absent of spam, needing moderators and being clunky.
    The consoles would seem to be best to offer an overlay window for any and all games that a game dev could build upon but there are still challenges there.

    Just my thoughts as this goes round and round and ends locked due to personal attacks

    remove text on pc and see the rage.
    like only console players abuse the forums plz stfu.

    evoga wrote: »
    Vulsahdaal wrote: »
    evoga wrote: »
    I love that there is no old fashioned text chat. It's fun walking around hearing everyone else talking and quickly talking in a group about tactics instead of having to continually stop and tap out a reply.

    Please no text chat.

    @evoga , Im just curious, why would you think that the addition of text chat would change any of these things for you?

    Because less people would use voice to chat or look for groups in the game. You would be assaulted by endless spamming of selling gold, bites and other useless garbage. It would spoil the immersion in a fun game having to keep stopping whatever you were doing and open up the keyboard and slowly tap out your message while hopefully not being attacked.

    If you want text chat play it on the pc. Problem solved.

    like you are saying now that pc has less immersion. good logic !
    PS have you ever been in big city's on console like Deshaan (im EP) 50 kids shouting and you can't hear a word they say only get a headache? well that's fun
    And i prefer playing on a console over mouse and keyboard the controler plays way beter and a bigger screen

    There is no logic in removing text chat from PC. Everyone is playing with a keyboard so typing to talk while playing is logical because your hands are already there.

    I see lots of excuses ppl have complaining about voice chat...it's a L2P issue as once you adjust the settings and know when to and when not to use voice chat as well as use text to send a msg on console and within party on console enabled text chat. As of now both consoles offer text chat outside the game in two ways so....the game was never marketed to have this.
    I get why ppl assumed it would but it doesn't so if it's a deal breaker you go get a refund or sale the game on EBay or something and move on.
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • PinoZino
    PinoZino
    ✭✭✭✭

    Any other excuses for ZOS?

    Other MMOs on Console have Text Chat. And no one complains about them.

    That means nothing. Before the iPhone hit the market, cellular phones looked all alike.

    The iPhone was different and it was an instant success. Not because they copied everything from other phone designs, not because they build something the people wanted, but they definitely build something the people needed.

    What if ZOS was one of the first game companies who actually carried out user tests with TextChat on the consoles?




    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
  • FilthyMudcrabs
    FilthyMudcrabs
    ✭✭✭
    Gone so long without it that I don't even care anymore. And that's kind of sad.
    Saw a mudcrab the other day. Dreadful creatures.
  • Hiero_Glyph
    Hiero_Glyph
    ✭✭✭✭✭
    Artjuh90 wrote: »
    One thing I've observed through these threads, the forums and Twitch chat as well as game that have text chat.

    The forums is a good example + advertisements and spam of why text chat isn't a good idea and why typing to communicate can add value but not in a text chat format.

    I think everyone who wants another way to effectively communicate outside of voice makes sense but placing a hard to
    Manage box on the screen that requires additional hardware in order for it to be effective isn't the answer.

    I've not seen a idea that would offer logic, ease of use, absent of spam, needing moderators and being clunky.
    The consoles would seem to be best to offer an overlay window for any and all games that a game dev could build upon but there are still challenges there.

    Just my thoughts as this goes round and round and ends locked due to personal attacks

    remove text on pc and see the rage.
    like only console players abuse the forums plz stfu.

    evoga wrote: »
    Vulsahdaal wrote: »
    evoga wrote: »
    I love that there is no old fashioned text chat. It's fun walking around hearing everyone else talking and quickly talking in a group about tactics instead of having to continually stop and tap out a reply.

    Please no text chat.

    @evoga , Im just curious, why would you think that the addition of text chat would change any of these things for you?

    Because less people would use voice to chat or look for groups in the game. You would be assaulted by endless spamming of selling gold, bites and other useless garbage. It would spoil the immersion in a fun game having to keep stopping whatever you were doing and open up the keyboard and slowly tap out your message while hopefully not being attacked.

    If you want text chat play it on the pc. Problem solved.

    like you are saying now that pc has less immersion. good logic !
    PS have you ever been in big city's on console like Deshaan (im EP) 50 kids shouting and you can't hear a word they say only get a headache? well that's fun
    And i prefer playing on a console over mouse and keyboard the controler plays way beter and a bigger screen

    There is no logic in removing text chat from PC. Everyone is playing with a keyboard so typing to talk while playing is logical because your hands are already there.

    I see lots of excuses ppl have complaining about voice chat...it's a L2P issue as once you adjust the settings and know when to and when not to use voice chat as well as use text to send a msg on console and within party on console enabled text chat. As of now both consoles offer text chat outside the game in two ways so....the game was never marketed to have this.
    I get why ppl assumed it would but it doesn't so if it's a deal breaker you go get a refund or sale the game on EBay or something and move on.

    Those are workarounds for when the existing system does not work. Also, selling the game is not a solution but a recognitionthat the existing problems are intolerable. Nothing you suggested makes the lack of text chat somehow justified. Also, animation cancelling is a L2P issue. Not being able to use voice chat can be the result of many things outside of a person's control. I can't learn to make background noise go away, I just don't use a mic when there is too much noise since there is no push-to-talk option. Voice-only is not even well designed and has many different shortcomings, many of which could be resolved with text chat.
  • NewBlacksmurf
    NewBlacksmurf
    ✭✭✭✭✭
    ✭✭✭✭✭
    Artjuh90 wrote: »
    One thing I've observed through these threads, the forums and Twitch chat as well as game that have text chat.

    The forums is a good example + advertisements and spam of why text chat isn't a good idea and why typing to communicate can add value but not in a text chat format.

    I think everyone who wants another way to effectively communicate outside of voice makes sense but placing a hard to
    Manage box on the screen that requires additional hardware in order for it to be effective isn't the answer.

    I've not seen a idea that would offer logic, ease of use, absent of spam, needing moderators and being clunky.
    The consoles would seem to be best to offer an overlay window for any and all games that a game dev could build upon but there are still challenges there.

    Just my thoughts as this goes round and round and ends locked due to personal attacks

    remove text on pc and see the rage.
    like only console players abuse the forums plz stfu.

    evoga wrote: »
    Vulsahdaal wrote: »
    evoga wrote: »
    I love that there is no old fashioned text chat. It's fun walking around hearing everyone else talking and quickly talking in a group about tactics instead of having to continually stop and tap out a reply.

    Please no text chat.

    @evoga , Im just curious, why would you think that the addition of text chat would change any of these things for you?

    Because less people would use voice to chat or look for groups in the game. You would be assaulted by endless spamming of selling gold, bites and other useless garbage. It would spoil the immersion in a fun game having to keep stopping whatever you were doing and open up the keyboard and slowly tap out your message while hopefully not being attacked.

    If you want text chat play it on the pc. Problem solved.

    like you are saying now that pc has less immersion. good logic !
    PS have you ever been in big city's on console like Deshaan (im EP) 50 kids shouting and you can't hear a word they say only get a headache? well that's fun
    And i prefer playing on a console over mouse and keyboard the controler plays way beter and a bigger screen

    There is no logic in removing text chat from PC. Everyone is playing with a keyboard so typing to talk while playing is logical because your hands are already there.

    I see lots of excuses ppl have complaining about voice chat...it's a L2P issue as once you adjust the settings and know when to and when not to use voice chat as well as use text to send a msg on console and within party on console enabled text chat. As of now both consoles offer text chat outside the game in two ways so....the game was never marketed to have this.
    I get why ppl assumed it would but it doesn't so if it's a deal breaker you go get a refund or sale the game on EBay or something and move on.

    Those are workarounds for when the existing system does not work. Also, selling the game is not a solution but a recognitionthat the existing problems are intolerable. Nothing you suggested makes the lack of text chat somehow justified. Also, animation cancelling is a L2P issue. Not being able to use voice chat can be the result of many things outside of a person's control. I can't learn to make background noise go away, I just don't use a mic when there is too much noise since there is no push-to-talk option. Voice-only is not even well designed and has many different shortcomings, many of which could be resolved with text chat.

    Excuses...excuses. Go into settings and under sound lower the player voice volume.
    When in town turn off proximity chat (unless you need to speak to someone
    Find a guild
    Make some friends (you should already have a decent friends list as your on the forums here a lot so hopefully you spend time on your console forums over the years)
    Use console party chat (with your existing and new friends)

    It's a L2P issue for sure as the game never had text chat. It's not a change in the game it's how the game is played and you are identifying opportunities that you feel would improve your gameplay. That's L2P and your opinions.

    All games have different features and designs within the RPG and MMO genre. Learn, mess around, adjust and tweak your gameplay...have fun and meet other to have fun with


    Edited by NewBlacksmurf on October 19, 2015 3:47AM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Korah_Eaglecry
    Korah_Eaglecry
    ✭✭✭✭✭
    ✭✭✭✭
    PinoZino wrote: »

    Any other excuses for ZOS?

    Other MMOs on Console have Text Chat. And no one complains about them.

    That means nothing. Before the iPhone hit the market, cellular phones looked all alike.

    The iPhone was different and it was an instant success. Not because they copied everything from other phone designs, not because they build something the people wanted, but they definitely build something the people needed.

    What if ZOS was one of the first game companies who actually carried out user tests with TextChat on the consoles?




    I dont even know how to respond to this..Your analogy is that bad.
    Penniless Sellsword Company
    Captain Paramount - Jorrhaq Vhent
    Korith Eaglecry * Enrerion Aedihle * Laerinel Rhaev * Caius Berilius * Seylina Ithvala * H'Vak the Grimjawl
    Tenarei Rhaev * Dazsh Ro Khar * Yynril Rothvani * Bathes-In-Coin * Anaelle Faerniil * Azjani Ma'Les
    Aban Shahid Bakr * Kheshna gra-Gharbuk * Gallisten Bondurant * Etain Maquier * Atsu Kalame * Faulpia Severinus
    What is better, to be born good, or to overcome your evil nature through great effort? - Paarthurnax
  • PinoZino
    PinoZino
    ✭✭✭✭

    I dont even know how to respond to this..Your analogy is that bad.

    The iPhone was not a hit due the look of the device itself.
    It was a hit because the UI broke with the past.

    That UI was not something the people wanted, but needed. The people didn't invent the UI of the iPhone, because they can't.
    They just assume they can, but they really can’t.

    And now YOU want to determine the UI of a game. While you...
    • ...don't have the academic background
    • ...don't have the experience in UX, usability and alike
    • ...didn't test real console players - in their normal biotope (the couch) using a keyboard while playing ESO

    ...but still think 'Yo man, we need TextChat'.

    Based on what? Feelings, emotions, assumptions, anecdotal evidence and excuses like 'others did it too'.

    I know that ZOS carried out user-tests and other analysis. I trust them more like you. Sorry.
    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
  • Artheiron
    Artheiron
    ✭✭✭
    But in the end, for something this complicated, it's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them.

    Source:
    Steve Jobs in Businessweek

    People can ask for things, but when in the early user testing they discovered it's not a good idea then they'll not build it. Even when later more people would beg for the same functionality.

    At Apple they didn't hit the streets and ask people:

    "So, what kind of functionality would you like to see in our next iPhone?"


    You can't compare apple and zos. apple is a company that works on something more serious than video games.

    and also you didn't get what steve said there, steve wasn't trying to say "devs! underdeliver your products! make them overpriced! sell bits and pieces as dlcs" He was trying to say "do your damn research right, do your design right. make products that fit everyone."

    ZoS not giving a text option to console players is like apple not giving writing text with a virtual keyboard option.
  • PinoZino
    PinoZino
    ✭✭✭✭
    Artheiron wrote: »


    You can't compare apple and zos. apple is a company that works on something more serious than video games.

    and also you didn't get what steve said there, steve wasn't trying to say "devs! underdeliver your products! make them overpriced! sell bits and pieces as dlcs" He was trying to say "do your damn research right, do your design right. make products that fit everyone."

    ZoS not giving a text option to console players is like apple not giving writing text with a virtual keyboard option.

    Does the iPhone have an UI? Yes.
    Does ESO have an UI? Yes.
    And are both UI's used by people? Yes.

    That's what they share. You use exactly the same techniques and procedures to determine what's the best UI in both worlds.

    The outcome could be different due so many parameters:
    • The characteristics of the user
    • The tasks and goals of the users
    • The context of use, where are they using it and how?
    • Are there any other artefacts used?
    • Hardware and other constraints

    You have to analyze the above (and more) and not just feel ‘we need this or we need that’.

    Feelings don’t work in designing an UI. Keep your feelings for the bedroom.
    Edited by PinoZino on October 19, 2015 4:43AM
    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
  • Hiero_Glyph
    Hiero_Glyph
    ✭✭✭✭✭
    Artjuh90 wrote: »
    One thing I've observed through these threads, the forums and Twitch chat as well as game that have text chat.

    The forums is a good example + advertisements and spam of why text chat isn't a good idea and why typing to communicate can add value but not in a text chat format.

    I think everyone who wants another way to effectively communicate outside of voice makes sense but placing a hard to
    Manage box on the screen that requires additional hardware in order for it to be effective isn't the answer.

    I've not seen a idea that would offer logic, ease of use, absent of spam, needing moderators and being clunky.
    The consoles would seem to be best to offer an overlay window for any and all games that a game dev could build upon but there are still challenges there.

    Just my thoughts as this goes round and round and ends locked due to personal attacks

    remove text on pc and see the rage.
    like only console players abuse the forums plz stfu.

    evoga wrote: »
    Vulsahdaal wrote: »
    evoga wrote: »
    I love that there is no old fashioned text chat. It's fun walking around hearing everyone else talking and quickly talking in a group about tactics instead of having to continually stop and tap out a reply.

    Please no text chat.

    @evoga , Im just curious, why would you think that the addition of text chat would change any of these things for you?

    Because less people would use voice to chat or look for groups in the game. You would be assaulted by endless spamming of selling gold, bites and other useless garbage. It would spoil the immersion in a fun game having to keep stopping whatever you were doing and open up the keyboard and slowly tap out your message while hopefully not being attacked.

    If you want text chat play it on the pc. Problem solved.

    like you are saying now that pc has less immersion. good logic !
    PS have you ever been in big city's on console like Deshaan (im EP) 50 kids shouting and you can't hear a word they say only get a headache? well that's fun
    And i prefer playing on a console over mouse and keyboard the controler plays way beter and a bigger screen

    There is no logic in removing text chat from PC. Everyone is playing with a keyboard so typing to talk while playing is logical because your hands are already there.

    I see lots of excuses ppl have complaining about voice chat...it's a L2P issue as once you adjust the settings and know when to and when not to use voice chat as well as use text to send a msg on console and within party on console enabled text chat. As of now both consoles offer text chat outside the game in two ways so....the game was never marketed to have this.
    I get why ppl assumed it would but it doesn't so if it's a deal breaker you go get a refund or sale the game on EBay or something and move on.

    Those are workarounds for when the existing system does not work. Also, selling the game is not a solution but a recognitionthat the existing problems are intolerable. Nothing you suggested makes the lack of text chat somehow justified. Also, animation cancelling is a L2P issue. Not being able to use voice chat can be the result of many things outside of a person's control. I can't learn to make background noise go away, I just don't use a mic when there is too much noise since there is no push-to-talk option. Voice-only is not even well designed and has many different shortcomings, many of which could be resolved with text chat.

    Excuses...excuses. Go into settings and under sound lower the player voice volume.
    When in town turn off proximity chat (unless you need to speak to someone
    Find a guild
    Make some friends (you should already have a decent friends list as your on the forums here a lot so hopefully you spend time on your console forums over the years)
    Use console party chat (with your existing and new friends)

    It's a L2P issue for sure as the game never had text chat. It's not a change in the game it's how the game is played and you are identifying opportunities that you feel would improve your gameplay. That's L2P and your opinions.

    All games have different features and designs within the RPG and MMO genre. Learn, mess around, adjust and tweak your gameplay...have fun and meet other to have fun with


    So just to be clear, if your mic is broken you need
    PinoZino wrote: »
    Artheiron wrote: »


    You can't compare apple and zos. apple is a company that works on something more serious than video games.

    and also you didn't get what steve said there, steve wasn't trying to say "devs! underdeliver your products! make them overpriced! sell bits and pieces as dlcs" He was trying to say "do your damn research right, do your design right. make products that fit everyone."

    ZoS not giving a text option to console players is like apple not giving writing text with a virtual keyboard option.

    Does the iPhone have an UI? Yes.
    Does ESO have an UI? Yes.
    And are both UI's used by people? Yes.

    That's what they share. You use exactly the same techniques and procedures to determine what's the best UI in both worlds.

    The outcome could be different due so many parameters:
    • The characteristics of the user
    • The tasks and goals of the users
    • The context of use, where are they using it and how?
    • Are there any other artefacts used?
    • Hardware and other constraints

    You have to analyze the above (and more) and not just feel ‘we need this or we need that’.

    Feelings don’t work in designing an UI. Keep your feelings for the bedroom.

    So just to be clear, you are comparing the procedures that ZOS applies to those that Steve Jobs applied when he was directing Apple? I hate to say it but this is a case of Apples(tm) to oranges (lemons?) if ever there was. You are giving way too much credit to ZOS and almost all of it is unfounded.
  • PinoZino
    PinoZino
    ✭✭✭✭

    So just to be clear, you are comparing the procedures that ZOS applies to those that Steve Jobs applied when he was directing Apple? I hate to say it but this is a case of Apples(tm) to oranges (lemons?) if ever there was. You are giving way too much credit to ZOS and almost all of it is unfounded.

    Not it isn’t. It's more that you don't have a clue about how they do it.

    UX and usability people worldwide use more or less the same techniques and methodologies to create the UI of websites, application software, games, smartphones, apps, medical devices, Automated Teller Machines, GPS devices, ...

    They even fix the dashboard of your car.

    In short: everything with an interface, rudimentary or complex ones, used by people can be fixed by these wizards.

    ZOS has some UX people on board.

    Do they fix all and everything? Of course not. The game is too big to tackle all issues at once. They are also limited by budgets, resources and manpower.

    That's probably the difference between Apple and ZOS: Apple is spending much more budget on UX and usability, have more manpower and more experience as well.

    But in the end, they use similar approaches to design the best solutions.
    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
  • kaskel2000
    kaskel2000
    ✭✭
    For me trying to get into a level 20 dungeon last night really proves to me how much I miss text chat. Spent 20 minutes outside the dungeon spamming "would you like to group?" And when I finally got into a group there was no healer. As none of the rest were using voice chat there was no way to communicate so we failed completely. This all could have been solved by having a simple txt chat.

    I really do not understand why people are so against including text chat. Every other console mmo on the market has text chat.

    Pino you stated somewhere back about using a third party chat program. That's just a little ridiculous. Imagine I'm new to the game. How would I ever know about this third party chat program? Text chat is there to make friends/groups with random strangers. Yes you may end up using a third party program for voice or for a forum later on once you've made friends with a group but you shouldn't be expected to jump through hoops trying to figure out how to socialise in an mmo right at the beginning.

    And please please please stop assuming that proper player tests were used to determine whether text chat was a good idea or not. To our knowledge you do not work for the company and so can only assume how extensive these tests were. It's like those make up ads on TV. If 75% of women agree but then you read that they only asked 25, you suddenly realise how unscientific it really is.
  • PinoZino
    PinoZino
    ✭✭✭✭
    kaskel2000 wrote: »
    For me trying to get into a level 20 dungeon last night really proves to me how much I miss text chat. Spent 20 minutes outside the dungeon spamming "would you like to group?" And when I finally got into a group there was no healer. As none of the rest were using voice chat there was no way to communicate so we failed completely. This all could have been solved by having a simple txt chat.

    I really do not understand why people are so against including text chat. Every other console mmo on the market has text chat.

    Pino you stated somewhere back about using a third party chat program. That's just a little ridiculous. Imagine I'm new to the game. How would I ever know about this third party chat program? Text chat is there to make friends/groups with random strangers. Yes you may end up using a third party program for voice or for a forum later on once you've made friends with a group but you shouldn't be expected to jump through hoops trying to figure out how to socialise in an mmo right at the beginning.

    And please please please stop assuming that proper player tests were used to determine whether text chat was a good idea or not. To our knowledge you do not work for the company and so can only assume how extensive these tests were. It's like those make up ads on TV. If 75% of women agree but then you read that they only asked 25, you suddenly realise how unscientific it really is.

    You are not a doctor and that's why you try to cure a symptom and not the disease.

    It's certainly having value that you raise an issue:

    * not finding a group

    The solution is much worse. Best case it's a 'maybe'.

    You try to fix the disease with something you used in other games, but...

    a) it's probably not the best solution
    b) your solution would certainly not work all the time: there could be no people in front of the dungeon at all, there could be no people in front of the dungeon using TextChat, …
    c) the solution is certainly resulting in other problems

    It's not that I'm by definition against TextChat, it's more that I think it's not the best solution. TextChat would also result in more problems.

    New players could find easily their way to a third-party chat service. They can do, what they always do when they want to find websites:

    USE GOOGLE or any other search machine

    And if it's really such a big need then many players would use it. Word of mouth is working since more than 10000 years.

    Only, I don't believe there's a big need for such service.

    Prove me, I'm wrong: build such a website. It will only take you a half or an entire day to make it work.

    Actually we really do know that they carried out usability tests. They testified it in a YouTube vid.

    They are only not clear if they used real players or conducted a 'hallway test'.
    Edited by PinoZino on October 19, 2015 9:14AM
    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
  • kaskel2000
    kaskel2000
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    Saying they should use a third party program sort of defeats your argument about switching between controller and keyboard though???? Surely for me to use a third party program on a console I would have to use an application on my iPad or iPhone (other brands exist
  • kaskel2000
    kaskel2000
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    Most of my message got cut off :(. So it sounds like I'm trying to get at you there Pino. I'm really not but got to get back to work so haven't git the time to re write it.
  • PinoZino
    PinoZino
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    kaskel2000 wrote: »
    Saying they should use a third party program sort of defeats your argument about switching between controller and keyboard though???? Surely for me to use a third party program on a console I would have to use an application on my iPad or iPhone (other brands exist

    An what did I wrote about it earlier?
    PinoZino wrote: »

    It's not that it's equal, more like it is a solution. Only, I don't believe in it, again due the context of use. It's sharing the same issues with just connecting a keyboard to your console:

    Mainly, you still have to switch devices a lot

    Drop gamepad, take notebook, tablet or smartphone. Write.
    Drop notebook, tablet or smartphone, take Gamepad. Fight or explore.
    Drop gamepad, take notebook, tablet or smartphone. Write.
    Drop notebook, tablet or smartphone, take Gamepad. Fight or explore.

    Do this 20 times in 15 minutes and many of us would say ‘Goodbye, I want to see how my garden is growing’ and leave.

    For me the device shifting would kill the game. But that's not what the Pro TextChat people say.

    So if they can shift between gamepad and keyboard, they also can shift between gamepad and smartphone/tablet/notebook. The difference would be rather small.

    You can cry what you want: there's no build-in TextChat. You can continue crying without much result.

    Or you can partly solve the issue by creating a solution on your own. It's maybe not as good as a standard in-game instant messaging system, but it's still better as nothing.

    Look, we don't have an in-game private Guild forum as well, but still I provided a forum for my guild on our website. I've my reasons why I did. But a wrong approach would be: I don't build it, because it's not in-game available. And yes, an in-game private forum would be much better. But what we provide on our website is better than nothing.

    I've no doubts that there's a niche out there which would be interested in the third-party TextChat solution. However, I don't think you'll attract ten thousands of players.

    To help you all out, there are several third-party solutions you can embed in your own website: LivePerson, Com100, BoldChat, Kayako Fusion, LiveHelpNow, Velaro and so many others.

    You could even use some Website IRC module.
    Edited by PinoZino on October 19, 2015 9:58AM
    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
  • TheArgonianFan2015
    Text Chat is a benefit to RP, which is one of the reasons why I think it should be for ESO on xbox and playstation.
  • aldyftb
    aldyftb
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    Again, despite everything i've read, theres no decent reason not to have an optional text chat, anyone not wanting it, are just being selfish. The whole point in having an optional chat is, if you want to use it, you do, if you don't want to use it, then you can turn it off. I'm all for voice chat. i think its an invaluable way of of communication in any game, including mmo's, however, so is text chat. They actually work really well together.
  • PinoZino
    PinoZino
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    aldyftb wrote: »
    Again, despite everything i've read, theres no decent reason not to have an optional text chat, anyone not wanting it, are just being selfish. The whole point in having an optional chat is, if you want to use it, you do, if you don't want to use it, then you can turn it off. I'm all for voice chat. i think its an invaluable way of of communication in any game, including mmo's, however, so is text chat. They actually work really well together.

    Do you know how many people actually would use TextChat regularly?

    If only 5000 in 1 million players would use TextChat why should the 995.000 other players be selfish in supporting a gizmo few would use?

    Why don't you build your own TextChat solution?

    You are so sure about your claims. And if you are right, hundred thousands of players will join your TextChat website.
    Why are you waiting? It would make you rich as well.
    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
  • aldyftb
    aldyftb
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    Again , you're assuming that only a few will use it, where as i assume a lot will use it, only way to tell who's right would be to do as i said earlier and stick a mandatory vote on the character select screen. We can throw assumptions around all day, we aint gonna get anywhere.
  • PinoZino
    PinoZino
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    aldyftb wrote: »
    Again , you're assuming that only a few will use it, where as i assume a lot will use it, only way to tell who's right would be to do as i said earlier and stick a mandatory vote on the character select screen. We can throw assumptions around all day, we aint gonna get anywhere.

    Well, again, if you are so sure, why oh why are you not building a solution?
    Companies and people do it all the time: they fill the gaps others created.
    It will take you only a 1/2 or entire day.

    We are talking about, don't know, 2 million potential customers PS and Xbox combined?
    If you only could attract 5% then we're still talking about 100K people.
    That's a nice audience, big enough to get some income as well.

    And if it is an instant success, you can use the same platform for other games as well. You can be the Bill Gates of the TextChat Game Market. :)

    But I doubt if you would reach even 10.000 people. Maybe 100 or 200. Which could be also nice and fun. You always win, you have nothing to lose except some time.
    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
  • aldyftb
    aldyftb
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    And you're still making assumptions.....I'm here to play and enjoy the game. I'm not a coder, i've never pretended to be.
  • PinoZino
    PinoZino
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    aldyftb wrote: »
    And you're still making assumptions.....I'm here to play and enjoy the game. I'm not a coder, i've never pretended to be.

    You don't have to be a coder and every street in the world contains at least 1 script kiddie who can do it for you. For free.

    If you are convinced about YOUR numbers, just do it.

    Or...are you not that convinced?
    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
  • aldyftb
    aldyftb
    ✭✭✭
    Im not even gonna bother no more,countless threads ive seen you try to derail now, and not once have you ever give a decent arguement, you're just argueing for the sake of it. A small box in the corner of the screen, that can be opened or closed is not going to hinder gameplay what-so-ever, it will only enhance said gameplay. Everyone in the game would benefit from it, even those not wanting it.
  • Cadbury
    Cadbury
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    ✭✭✭✭✭
    Gone so long without it that I don't even care anymore. And that's kind of sad.

    I feel the same. Pretty much how I feel about all these topics. All the "nerf this" OP that"" I want a holiday festival blah blah" "Wah wah WW and Vamp in crown store OMG!!!"

    I guess when you play MMOs long enough, you see patterns that are common among them. And then apathy just sets in.

    FWIW, I'd like for them to have textchat, but I'm not seeing it happen now.
    But hey, it's Zenimax. They know what they're doing....
    "If a person is truly desirous of something, perhaps being set on fire does not seem so bad."
  • PinoZino
    PinoZino
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    aldyftb wrote: »
    Im not even gonna bother no more,countless threads ive seen you try to derail now, and not once have you ever give a decent arguement, you're just argueing for the sake of it. A small box in the corner of the screen, that can be opened or closed is not going to hinder gameplay what-so-ever, it will only enhance said gameplay. Everyone in the game would benefit from it, even those not wanting it.

    And that's what you just assume.
    • It's still detracting attention
    • It still takes expensive screen space away
    • People will be annoyed about the pushy behaviour of an in-game instant TextChat. They will have the feeling they have to answer now. While they sometimes don't want to.
    • And worst of all, you have to switch devices a lot. Something which is tested a couple of thousand times: people don't like shifting devices. It's proven, that's a fact and not an opinion. There is a reason why UX and usability people try to minimize the impact of shifting between mouse and keyboard while designing an ordinary Windows screen. On a console the shifting is even worse. You have to drop the entire gamepad to take your new device and drop the later when you want to go back to your gamepad.

    There's no doubt that most people would dislike the device shifting a lot. Including many of the Pro TextChat people today on this forum. They think only about the advantage (having instant text), but are not able to predict their feelings versus the shifting.

    You ignore that TextChat is non-mandatory functionality. It means that the usability can be better good, else people will not use it much or not at all. Due the shifting you can't get the usability at an acceptable level.

    Solution? Drop TextChat and think about other solutions.

    Or all these countless academic studies are wrong, while you - without any testing at all - are right?

    Very, very, very unlikely, however here's your chance: show the world you are right by building it.
    Edited by PinoZino on October 19, 2015 11:08AM
    Founder of Tradelodge, a trade guild operating on the European Megaserver for Playstation®4.

    Visit our website: http://tradelodge.blogspot.com/
This discussion has been closed.