Oh ZoS - You have let us down!

Tavore1138

Sinbaar wrote: »

I couldn't care less if they do that kind of advertising. get over with.

I do care, get over that drone.

Ojustaboo

To the few of you saying you have no problem or telling us to get over it, you are missing one important thing.

It has only just gone the cash shop route and they are testing the water as to what they can get away with.

Based on many of our experiences in other games that have gone this route, it starts off with the odd thing and very quickly gets worse and worse.

I personally have no problem IF (and it's a big if) it's an occasional message once in a blue moon, but it wont be, if no one complained, they would simply presume people are happy to put up with them and put more and more blatant advertising in.

Better people raise their voices now than it become something like Lotro has sadly become.

anitajoneb17_ESO

I actually intended to buy that leopard when it was announced.

Unfortunately, I won't be able to. I have a strict personal self-imposed policy that forbids me to buy ANY product that's being advertised for, whether online or IRL or anywhere, whether nicely or stupidely, whether subtely or intrusively, whether for a product i like or a product i don't like.

So no leopard for me.

Just imagine a world where all "advertisement" would be replaced by sound, comparative, educated, responsible and fact-based consumer-information ? That's one way to get there some day. Maybe not in my lifetime, but hey, think of our children.

Misa

anitajoneb17_ESO wrote: »

I actually intended to buy that leopard when it was announced.

Unfortunately, I won't be able to. I have a strict personal self-imposed policy that forbids me to buy ANY product that's being advertised for, whether online or IRL or anywhere, whether nicely or stupidely, whether subtely or intrusively, whether for a product i like or a product i don't like.

So no leopard for me.

Just imagine a world where all "advertisement" would be replaced by sound, comparative, educated, responsible and fact-based consumer-information ? That's one way to get there some day. Maybe not in my lifetime, but hey, think of our children.

that's a weird way to live but well your choice.

anitajoneb17_ESO

Why is it "weird" ?

Menelaos

ZOS_GinaBruno wrote: »

Hey guys, thanks for your feedback. We want to make sure everyone is aware that the Senche-Leopard is available - and only for a short time - so nobody misses out on the opportunity. We only plan on messaging this once per day, and want to hit each language (EN, DE, and FR) as these are multilingual megaservers.

This is already very apparent when people open their ESO Launcher. It's not like ZOS hides their Senche Leopard in some irrelevant paragraph in their TOS.

Please consider not using [System] for this, because it comes across as a cheap market crier trying to sell his "Doc Wonder's Snake Oil Medicine".

Misa

anitajoneb17_ESO wrote: »

Why is it "weird" ?

not wanting to buy anything that's being advertised for. How would any company sell their new product if they can't advertise about it?

Arezius

A few more words about those defending ZOS today :

Remember this in 6 month or 1 year when it will be far worse, remember this and feel the betrayal of ZOS against you, because they have went full marketing, flashing stuff every hour, promotions here and there.
Remember it, and we'll see what your opinion will be for the next game you'll join.

Many people QQing here were like you, defending other companies with the same argument : "it's better than other games", "it's only a small message", "it could be worse", etc... And the marketing teams saw that and thought "Hey, they're actually saying that we could go further into that, let's do it".

Remember the strength with which you defend them and the trust you have for them right now. I'll be waiting for your tears.

Also, for people saying that we were asking for b2p, no we were not asking for it at all I've been subbed since day one and never had a problem with it, I'm still subbed right now, and if you look at this thread, many people are in the same situation.

Hell, I'm even part of those that talked about the promotion to my friends playing so that they are aware of everything, don't miss it, but are still aware that other mounts will be coming the same way. I've talked about the game to my guildies for the whole year that I've been playing before them, and there's no question I had a big influence on their decision to come recently. And now these people have spent money into the game.
I want Zenimax to be successful, that they earn money, so that they can make more awesome content.
But keep changing ESO to become exactly as crappy merchandising as other MMOs and you'll see me gone, and my money will go to someone else.

MMOs are about community, it is the people in it that make a good game into an awesome one, the community is the most heard voice that talk to other gamers and say how good it is, or how bad it is, a community can destroy a game.
Going for the money with advertisement will make people come into the game maybe, but at the same time you'll make plenty of people leaving the game, and you'll lose the huge chance you've got that people playing are talking about it in a great way outside the game.

Betrayed customers will be the worst advertisement for the game, no matter how many flashy messages you get across the screen.

anitajoneb17_ESO

Misa wrote: »

anitajoneb17_ESO wrote: »

Why is it "weird" ?

not wanting to buy anything that's being advertised for. How would any company sell their new product if they can't advertise about it?

I mentioned "advertising", not "information". Even though the line between the two can easily be crossed and tweaked.

Information is fine : you tell people that your product is available and what it does and doesn't do in order to satisfy your needs. Advertising manipulates your mind with non-objective facts and artificially increases your desire to buy without any actual need.

This said, zillions of products sell very well without any kind of advertising at all, ranging from the MOMA to the roasted chicken raised and sold by the farmer next door.

To go back to topic, advertising too heavily for the leopard makes imo said leopard fall from the status of "nice unique collectible" to the status of"common idiot-trap", and anyone riding it in-game might be flagged by many as "naive cash-cow".

Ser Lobo

Arezius wrote: »

A few more words about those defending ZOS today :

Remember this in 6 month or 1 year when it will be far worse, remember this and feel the betrayal of ZOS against you, because they have went full marketing, flashing stuff every hour, promotions here and there.
Remember it, and we'll see what your opinion will be for the next game you'll join.

I'll remember it. As a bitter vet who a year ago was calling people idiots and fools for requesting this game be free to play or buy to play instead of sub based. As a player who feels that these types of marketing schemes and annoyances and cheap tactics are one and the same in the MMO F2P world. As a person who KNEW this, and was told repeatedly that ESO had no choice, HAD to do it, and it would be perfect afterward.

It's funny how not-good it feels to be right a year later, and still have made no noticable effect.

b92303008rwb17_ESO

ZOS_GinaBruno wrote: »

Hey guys, thanks for your feedback. We want to make sure everyone is aware that the Senche-Leopard is available - and only for a short time - so nobody misses out on the opportunity. We only plan on messaging this once per day, and want to hit each language (EN, DE, and FR) as these are multilingual megaservers.

See, this is the reason why we need the LOL button back.

MornaBaine

ZOS_GinaBruno wrote: »

Hey guys, thanks for your feedback. We want to make sure everyone is aware that the Senche-Leopard is available - and only for a short time - so nobody misses out on the opportunity. We only plan on messaging this once per day, and want to hit each language (EN, DE, and FR) as these are multilingual megaservers.

Having the message announcement on launch regarding specials and the like is MORE than sufficient. STOP with the HUGE annoying messages clear across my screen while I'm PLAYING your game please! Seriously guys, this is beyond tacky and grasping. It also REALLY makes me want to NOT buy anything as a form of protest.

Tabbycat

ZOS_GinaBruno wrote: »

Hey guys, thanks for your feedback. We want to make sure everyone is aware that the Senche-Leopard is available - and only for a short time - so nobody misses out on the opportunity. We only plan on messaging this once per day, and want to hit each language (EN, DE, and FR) as these are multilingual megaservers.

Just put it on the launcher and on the character select screen. Trust me, everyone will see it and you won't annoy anyone this way.

nimander99

anitajoneb17_ESO wrote: »

I actually intended to buy that leopard when it was announced.

Unfortunately, I won't be able to. I have a strict personal self-imposed policy that forbids me to buy ANY product that's being advertised for, whether online or IRL or anywhere, whether nicely or stupidely, whether subtely or intrusively, whether for a product i like or a product i don't like.

So no leopard for me.

Just imagine a world where all "advertisement" would be replaced by sound, comparative, educated, responsible and fact-based consumer-information ? That's one way to get there some day. Maybe not in my lifetime, but hey, think of our children.

So you've never purchased anything... ever, is what you are saying.

Joy_Division

I have to say I found the advertising disconcerting and out of place. If I was ZoS I would not have approved let alone suggested doing it.

But I wish the community would mobilize itself like this to deal with issues that I find much more damaging to the game (imbalanced races for over a year now, no new content in Cyrodiil since launch, no new dungeons/trials since October 2014, etc)

Blads

I also dislike this kind of on screen messages.

I was online when it happened and my immediate thoughts were:
Why?
I already read about the mount and saw the picture of it in the launcher.
My game language is set to german and I really don't need multiple messages in languages I don't understand.
I pay for ESO Plus, but this feels like FreeToPlay with this kind of Advertisement Pop Ups.
I already bought the leopard senche mount, why do I get the message anyway?

I think anyone, who doesn't want to miss out on crown store stuff is following the forums/twitter/facebook/... anyway. Or, like me, opens the store after login to see if there's something new.
Please reconsider this marketing strategy. There have been many suggestions for what you can do instead (if you really think, the launcher and other stuff isn't enough).
If you decide to send out newsletters via email, I will subscribe right away.

Morduil

Unsubtle, unnecessary, undesirable, unappealing and untoward

Islyn

wenxue2222b16_ESO wrote: »

It's really immersion breaking. Spoils the enjoyment of the game and irritates me.

Actually puts me off buying things when they are shoved in my face like this.

Yep. I find it utterly annoying to get ads as a subber. Still not very nice for non subs but a lot of things advertise on free version these days so I am not too sure about that.

Bouvin

Flynch wrote: »

It's a message. Holy cow, guys - have you never played a game where the 'buy now' icon is constantly on the screen and immovable as in other games?

Why on earth would ZOS put their customer ahead of their profit margins when their customers will flip their spit over literally anything?

Ya, I have.

Free 2 Play games.

If ZoS wants to lower themselves to that level fine. They can also deal with losing more player base.

Also, if PC players are this pissed about it, just imagine how console players are going to react.

Bouvin

SweetRoll wrote: »

Absolutely unacceptable. My plan was to continue paying the ESO Plus subscription for the foreseeable future, but this just changed my mind. Whoever at ZOS thought this was appropriate needs to go back to their telemarketing job.

You know, it's sad that stunts like this have to make "marketing" look bad.

I have a marketing degree and have been working in digital marketing for 10 years. At the agency I work for, we put a lot of thought into our campaign strategy, segmentation, personalization...and most of all how to deliver our client's message to the end user. I'd say "delivery" of the message is about half of what we do.....because getting that right is so important.

It's crap like this that makes marketing professionals look bad. Honestly, the way ZoS handled this is kind of a joke, and it's really pathetic.

Instead of posting a 15% off coupon for the Leopard on Twitter, Facebook, G+ (ya people actually use that), Instagram, Vine, etc... (which would have been really easy) and making people HAPPY about getting a deal and selling a ton of leopards.... they do this crap and *** people off.

Seriously, whoever is running their marketing department needs to be reassigned. Maybe the mail room would be a better fit.

Rentt

ZOS_GinaBruno wrote: »

Hey guys, thanks for your feedback. We want to make sure everyone is aware that the Senche-Leopard is available - and only for a short time - so nobody misses out on the opportunity. We only plan on messaging this once per day, and want to hit each language (EN, DE, and FR) as these are multilingual megaservers.

really ONCE per a day! i logged on after 10pm and got this message last night during pvp. This thread was made well before then so you must be spamming it more then once a day. Stop the begging zos this isn't the elder scrolls way

NewBlacksmurf

well...

ZOS_GinaBruno wrote: »

Hey guys, thanks for your feedback. We want to make sure everyone is aware that the Senche-Leopard is available - and only for a short time - so nobody misses out on the opportunity. We only plan on messaging this once per day, and want to hit each language (EN, DE, and FR) as these are multilingual megaservers.

Seems fine. If you didn't announce it there would be all these posts complaining that ZOS is sneaking items in and out of the crown store

squshy7

nastuug wrote: »

ZOS_GinaBruno wrote: »

Hey guys, thanks for your feedback. We want to make sure everyone is aware that the Senche-Leopard is available - and only for a short time - so nobody misses out on the opportunity. We only plan on messaging this once per day, and want to hit each language (EN, DE, and FR) as these are multilingual megaservers.

We all have to launch the game from the Updater/Launcher, so right there is plenty enough of a notification of some silly cash shop item.

to be fair, no we don't, and I sure don't. I use a shortcut directly to the game...I only look at the launcher when it patches.

Keihndeth

I'm surprised people are more angry about the on-screen message than such a narrow window of availability of the Leopard Senche. As a Day 1 subscriber, I'm more than a little annoyed that I just blew my stack of 4k Crowns a week before this unannounced, limited-time mount came out. Now I have 2 horse mounts, 1 guar mount, and a panther pet I could have waited to get anytime instead. Now I have to throw down $25 on top of my $15 a month to get a limited time mount that's available for less than a week? That just isn't right. This is bad business practice ZOS. You can't just do these limited time, over such a short period of time, and not give us some kind of announcement. I defended you ZOS over what you did with the Imperial Edition, but you're sure making it hard to defend your cash grabs.

newtinmpls

Destai wrote: »

Only ads I care to check are on the launcher. I can tolerate it as text in the chat (periodically). Heck, I wouldn't mind seeing what's on sale buying going to some writ board. That's ok too.

That's actually a pretty cool idea...

Psychobunni

ZOS_GinaBruno wrote: »

Hey guys, thanks for your feedback. We want to make sure everyone is aware that the Senche-Leopard is available - and only for a short time - so nobody misses out on the opportunity. We only plan on messaging this once per day, and want to hit each language (EN, DE, and FR) as these are multilingual megaservers.

Since we have crossed to the other side, when do we start getting free stuff for sharing FB posts?

Alphashado

ZOS_GinaBruno wrote: »

Hey guys, thanks for your feedback. We want to make sure everyone is aware that the Senche-Leopard is available - and only for a short time - so nobody misses out on the opportunity. We only plan on messaging this once per day, and want to hit each language (EN, DE, and FR) as these are multilingual megaservers.

And what about the next shiny item in the cash shop that is only available for a short time? And the one after that and the one after that?

This kind of in-your-face advertising will have quite the opposite effect then you guys think it will because all this does is irritate the people that are willing to financially support this game.

Keep this up and you will find out the hard way, mark my words.

Bouvin

Rosveen wrote: »

I am not interested in any limited offers and I loathe pop-up ads. If you insist on advertising the senche to me in game as well as in the launcher, please send me a mail. Flashing yellow text all across the screen should be reserved for system messages. Thank you.

I honestly don't think anyone would have been upset about in-game mail.

Which actually would have worked better than the popup because everyone is guaranteed to see the mail.

newtinmpls

WraithAzraiel wrote: »

Now you know, and knowing is half the battle.

Oh my God ... I can even hear the music in my head.

Thank you!

Bouvin

Destai wrote: »

Rosveen wrote: »

grimsfield wrote: »

I really can't imagine a worse answer. Its like you've completely ignored everything everyone has been saying and just continued to state your advertisement. It's almost as bad as the initial response ZoS sends us when we submit a ticket.

It's her job to defend this, what can she do?

[Moderator Note: Edited quote to match moderated version]

Maybe admit it's irked a lot of people off?

Oh, and not reiterate the same advertisement that people are mad about.

This is the worst part.

They got a horrible reaction to the pet day thing.

You think they would have learned their lesson. But no, they go straight away and do it again.