Data load failure

Animal_Mother

Just started happening to me, although I only saw the data load error screen once - the rest of the time machine has been rebooting or hard crashing.

exterminator1

I been having this issue since about the first patch of the FPS Fix. they eventually did 2 more but it never cleared up the "DATA LOAD FAILURE". I constantly get told to get rid of addons but i have never downloaded a addon or even used one for ESO yet. It's a bit frustrating cause i tend to get them in the middle of PVP and i can't tell you how many times i have died because of it minimizing my game and then i come back and there is 10 Aldmeri Dominion elves dancing on my corpse. which then makes me even more madder.

Ashianti

My problem went away for the last few days. I didnt really change anything on my side and it went from happening all the time, to only 1 event in the last couple of days.

I wonder if it might be a network problem (packet loss etc), like a faulty router or whatever, but the final result ending up like "Data load failure".
Maybe data fails to load because the "id" of the requested data is corrupted or something.
Maybe that could explain how it can sometimes be like a complete gamebraker, and then another day vanish, due to whatever path your connection takes.

I might be way off, just trying to help.

Stef89

Would like to add. The last times it has happened I have seen textures thats a red box with white linings on them say missing. And soon after that the game crashes and says data load error.

Archaole

Stef89 wrote: »

Would like to add. The last times it has happened I have seen textures thats a red box with white linings on them say missing. And soon after that the game crashes and says data load error.

This is exactly what I've noticed. The "missing" red boxes. Sometimes they're right in front of me and sometimes I have to look around for it and sometimes, I'll go to afk and for a couple of minutes and it'll pop up. I've pressed ignore, repaired, and turned off all addons and none of this has helped. Bug reports have been sent. And none of this happened until 1.2.3. And it happens ALL THE TIME.

I honestly love this game and think it can be an mmo game changer when/if the future plans are implented and I have no issues with dying due to lack of skill or preparation. But bug deaths that have nothing to do with thunderbugs might soon be gamebreaking.

fromtesonlineb16_ESO

The 'missing boxes' don't always cause a crash, they've been seen by many for the entire life of the game but only since 1.2.3/4 have there been a large number of crashes caused by this "data load error" on art resources.

I assume every is clicking 'debug' and sending in a crash report!

Ashtaris

Is there anywhere one could go that has a known missing texture or artwork for the missing boxes? Perhaps some of us could check to see if we have the same Data Load Error at that location.

Stef89

I was wondering. Is anyone else getting screen freeze? The screen freezes and the game continius with sound in the background and I have to use task manager to close the game.

NewBlacksmurf

another thread that goes.....at some point the moderators need a way of acknowledging that these reports are going somewhere.

I'm not suggesting nothing is being looked into but I am suggesting we have no way of knowing based on the replies form moderators.

Perhaps a system problems Forum should exist @ZOS_JordanH

antmck2011rwb17_ESO

I'm now getting the Data Load Failure error too. Just started a few days ago. Always without warning. I'm usually just running along a road or path and... BAM. Doesn't seem to happen in any one place. I can run past the same point several times with nothing happening and then suddenly... BAM.

Archaole

fromtesonlineb16_ESO wrote: »

The 'missing boxes' don't always cause a crash, they've been seen by many for the entire life of the game but only since 1.2.3/4 have there been a large number of crashes caused by this "data load error" on art resources.

I assume every is clicking 'debug' and sending in a crash report!

This is true, the "missing" red boxes were there but they didn't have an effect on the gameplay and in some cases, the missing object would eventually load. But after 1.2.3, I've noticed that I'll see a red box 90% of the time this happens. It does say "critical error (artdata)" which is why I think they're involved. And the boxes never load into what they're supposed to be.

NewBlacksmurf

Archaole wrote: »

show previous quotes

fromtesonlineb16_ESO wrote: »

The 'missing boxes' don't always cause a crash, they've been seen by many for the entire life of the game but only since 1.2.3/4 have there been a large number of crashes caused by this "data load error" on art resources.

I assume every is clicking 'debug' and sending in a crash report!

This is true, the "missing" red boxes were there but they didn't have an effect on the gameplay and in some cases, the missing object would eventually load. But after 1.2.3, I've noticed that I'll see a red box 90% of the time this happens. It does say "critical error (artdata)" which is why I think they're involved. And the boxes never load into what they're supposed to be.

EXACTLY!
I was bothered by the red boxes in BETA but it was never addressed...I'm starting to realize that maybe I should wait a few months and check back after a lot is worked out.

At this point the data load errors are not on my end and somehow the ZOS service guys are trying to link this to a network error or a game file error on my CPU. Once you uninstall, and re download and install again also after repairing and if all other MMORPG and console games work with chatting, etc its pretty much 100% Zenimax.

This was very well explained. thanks for posting it

NewBlacksmurf

Ashtaris wrote: »

Is there anywhere one could go that has a known missing texture or artwork for the missing boxes? Perhaps some of us could check to see if we have the same Data Load Error at that location.

Its not a specific object or the same object...one example I can give is as a Templar certain melee or ranged attacks use to be BIG red boxes with the text "missing" or I would kill someone and walk around for 3 - 5 minutes with a spear stuck to my body as if I were using the ability as a weapon sheathed.

The issue is this...BETA and ALPHA was not used to identify and work on fixing issues. Its was just used as a marketing campaign. The game doesn't even make sense so the BETA weekends only went from 1 - 20 because at level 49 people are now realizing the game is unfinished and there is really nothing new to do.

The BIG issues from BETA, some were fixed by now but not prior to April.
Someone decides to add in lighting which added to other issues and then they are working on new content.

step 1 is fix the game and FINISH the game.
step 2 and make sure all the bugs are out
step 3 release the console game
step 4 strategize and add in new content, etc in logical steps
*Use PTS to actually trouble shoot bugs and don't release the patch until all bugs are gone. Also don't release a patch while bugs exist in the non PTS.

You wouldn't look at a small fire in the house and go upstairs to vaccum because you assume its so small it will go out by itself. Thats the logic being used here. As if someone is going to no go into that part of the house because its a little fire and smoke.

put the small fire out before starting on anything else.


Sorry I'm ranting cause I'm very frustrated at a game that I want to be THE GAME I play for 2014 - 2016

Dayel

At one point I was having this several times a day, now I have had one instance of it in the past week.

Glassya

been having the Critical Error (artdata) - Data Load Failure ... Error ever since the last big patch hit, patch 2 or what ever they called it.

the error Still happens as many as 15+ times a min some times for me, and other times maybe 1 time in like 3 mins. i have quit playing the last few days because i'm tired of dealing with clicking ignore once and then watching as the game unfreezes and i turn and run off a cliff, wall or into mobs.

i've gone No addons, Low settings, med settings, high settings, a mix of any and all settings, 15+ repairs, Full uninstall delete any remaining folders and Full reinstall with full patching 2 times and then i get the error and repair again. Uptodate drives for everything in my machine, checked multi times repeatedly since the patch hit and the errors started.

a post from the power that be OTHER Then "turn off your addons they can cause errors and try to repair" would be great. to know they are working on fixing this would be fantastic. Oh and yes i've submitted the bug report thing 20+ times, from standing in town not even touch the keyboard when it happened to in pvp or a dungeon.

Ganacampo

I still am getting this error, sometimes more than once a minute, sometimes the game is unplayable.

Having this since weeks, I really hope they will finally fix this.

Kevinmon

I get this at least 5 times a day. Got it this morning still.

Vez

Please continue to submit bug reports in game as well as post here. This problem has been plaguing one of my friends for weeks and she's just about at her wit's end. She'd like to keep playing but she probably won't if the game can't run stably.

stefan.gustavsonb16_ESO

This bug is bothering me as well. Not quite as often as some others here report, but every play session for the past few weeks I have had that "data load error" window pop up at least once, with no clear correlation to what I was doing in the game at the time. To me, this looks suspiciously like an internal debug feature that should never have made it into the release binary.

Incidentally, I think the same goes for that "missing" box. Showing a huge bright red box for a missing item is appropriate for a beta test where you want to highlight bugs, but in a released game it is just an annoying eyesore, a disgrace to the otherwise very beautiful graphics in this game.

GossiTheDog

Still happening here.

Krinaman

Getting this as well. It's extra annoying now that I am basically forced to play full screen due to FPS issues. I typically get a black screen that I have to alt-tab out of, dismiss the artdata error, go back to the game, and then rez.

NewBlacksmurf

Just to list an update, as of last night I played for almost 2 hours with no issues and then BAM, it started back again.

I don't know much about the loads of data from the servers but my thoughts are this is more related to the files and server data than my PC.

Logic:
When inside a building or house the walls and floors do not always load.
When outside the world looks just fine but the error occurs as if there is something that should be there that isn't.

Here are screen shots of actual game-play before the errors began but noteworthy of screenshot-ting

to me as this is still unacceptable ways to play a game.

NewBlacksmurf

Here are others which I have to assume are related to these issues.

NewBlacksmurf

The Missing red boxes appear a a certain distance and then it turns into data as we get closer....@ZOS this is not a machine issue its something in how the game works with settings and visuals...

I went into my documents -->ESO-->live and deleted the addons folder and the ShaderCache file. I wonder why this points to MyDocuments rather than where the game is? Shouldn't screen shots and Addons be in the Game folder?

NewBlacksmurf

Well now there are two threads on this in the customer support. Maybe someone @ZOS_ will help in a patch.

fromtesonlineb16_ESO

My experience of many of these doesn't follow this pattern. I've seen several cases of 'red boxes' and not once have I crashed, on the other hand I've crashed with no graphics problems as those screenshots show.

In fact, I had one "data load error (artdata") when the camera actually went behind a wall hanging which covered the entire screen at the point of the crash. Other crashes happen when simply wandering about the world, doing nothing special whatsoever .. there'll be no warning, no odd graphics effects, just a freeze and when I ALT-TAB I find the "data load error" dialog.

antmck2011rwb17_ESO

fromtesonlineb16_ESO wrote: »

My experience of many of these doesn't follow this pattern. I've seen several cases of 'red boxes' and not once have I crashed, on the other hand I've crashed with no graphics problems as those screenshots show.

In fact, I had one "data load error (artdata") when the camera actually went behind a wall hanging which covered the entire screen at the point of the crash. Other crashes happen when simply wandering about the world, doing nothing special whatsoever .. there'll be no warning, no odd graphics effects, just a freeze and when I ALT-TAB I find the "data load error" dialog.

Same here. I'm usually just running or jogging from A to B and suddenly without warning BAM!

Once it happened in Shornhelm. I was just used the Wayshrine. Was running from the Wayshine down the stairs on my way to the blacksmith's. I think I got almost to the 2nd set of small stairs when it happened.

The latest patch (1.2.6) did nothing to fix this. The vary day the patch came out it happened again.

Will this EVER be fixed???

Astriya

This also happened to me today. I noticed the error and I kept playing. While playing, several of the graphic textures were missing and showed up as red boxes. After a minute or two I got the error again and my game crashed to the desktop.

Sallington

Getting this at least once a day, and about 4 times last night in Craglorn. Seems to happen more often in Cyrodil for me.

MichaelShimmel

my half assed guess (not a programmer) because of the anecdotal evidence from my game play that it only occurs after a couple hours (for me) of game play and once it hits starts coming faster and faster until I totally reboot the computer. Some sort of memory leak, or memory reservation that now the game wants to write to but has it locked.

this is no way saying I did any sort of scientific study but just what it seems like to me.