Data load failure

ItsRejectz

I keep getting an error which crashes my game. When the game crashes i get a box titled Critical Error (artdata) and inside it says Data load failure.
i dont have any addons running and i have ran a repair on the game

Corrosive2004

I've been getting the exact same thing since the patch, normally it happens to me when I first load into a populated area.
Also running no addons.

HlaaluKitty

Same here. Bug report sent in-game. No Add-ons.

GossiTheDog

Same here. No addons.

Mallow

Just chiming in with a "same here."

choekstr

Same here except I run a horker-full of add-ons. If I click ignore once it doesn't crash. just about anything else crashes to desktop.

Javana

I have had this problem all day (artdata) Critical Error Data Load Failure, then game crashes. I sent reports every time it happened which was alot Repaired game 3 times, restarted computer. Got back in game and sent a bug report through in game. I hope they get this fixed soon. Not paying for a game that crashes steady

BaddLarry

I've been getting this error like mad when I'm walking into new areas or starting to fight. I actually died fighting in a dungeon when I turned a corner due to this data load issue. I'm trying a file repair now to see if that squares it. I'm using a Radeon card, how about everyone else?

Javana

Actually this issue " Critical Error Data Load Failure" only started after this last big update. I bet it has to do with that update, as I know that I wasn't having this issue until then. Good Luck on game repair, I hope it works for you. After game repair 3 times, I'm still getting it and game crashing.

Syntse

Also got this once after the recent patch 1.2.3 just window on desktop while game still ran in the background. Used ignore once and gamed the rest of the evening without getting it again.

Javana

I tried the Ignore Once also but after maybe 15 minutes of playing it happens again and game crashes

PixelPixi

Just chiming in that this happens to me too, only after the most recent patch. I run >20 addons. If i choose 'ignore once' it happens again within about 10-15 minutes, if i abort or any other option my game exits to a 'submit data' screen like any other time the game crashes. Not sure what this is about. Tried updating drivers and all that mess but it still happens.

thebigfist

same problems. started with recent patch

Murmeltier

I have the same Problem. I start to trade over my Guilds and then it happens. I choose the Option ignore once and the Game still runs in the Backgrounds, so i can go back and Play.

I don`t use any Addons and i don`t have had this Problem before. It starts to 100% with Patch 1.2.3.

MFG Murmeltier.

iazonv

Getting the same error. Start with patch. Using Radeon card as well.

Mallow

I was getting this and repaired last night. It seemed to help -- or at least I didn't crash within the two hours I played. Hope this gets fixed soon for all of you!

Mallow

I spoke too soon... still getting this today, now goes to black screen before getting the data load failure pop up box.

danno8

Getting this periodically too. Was happening to me when I would approach the main city in Rivenspire.

Ignoring it works fine. Too bad it cuts me away from the game focus. Would be bad if it happened in the middle of battle.

Nvidia GTX 660
Intel i5 4670k
12 gig ram

I doubt it's related to any ones hardware.

Javana

Well I'm still getting the ( Artdata ) Critical Error Data Load Error, even after they did the maintenance today. So it didn't get fixed, in the process of trying the Repair Game on Launcher. Anyone else still having this problem??

Erlindur

Same here and I have a NVidia as well, so I don't think it is GPU related. I have a feeling that it has to do with the little red "missing" boxes. I see far fewer of them since the patch kicked in (but still see a few). Maybe instead of drawing a missing box, the game now sometimes goes to debug mode. Somewhere in their build, they forgot to change some error handling.

thebigfist

Erlindur wrote: »

Same here and I have a NVidia as well, so I don't think it is GPU related. I have a feeling that it has to do with the little red "missing" boxes. I see far fewer of them since the patch kicked in (but still see a few). Maybe instead of drawing a missing box, the game now sometimes goes to debug mode. Somewhere in their build, they forgot to change some error handling.

I was going to suggest the very same thing.

So was this fixed last night? I would like to be able to play the game I pay $15 a month for.

ZOS_JordanH

Greetings, all. Thank you for reporting this. We will investigate.

If you're still encountering this error message, please fill out a ticket with our Support Team to help us gather more information about the issue. Thank you!

Erlindur

thebigfist wrote: »

show previous quotes

Erlindur wrote: »

Same here and I have a NVidia as well, so I don't think it is GPU related. I have a feeling that it has to do with the little red "missing" boxes. I see far fewer of them since the patch kicked in (but still see a few). Maybe instead of drawing a missing box, the game now sometimes goes to debug mode. Somewhere in their build, they forgot to change some error handling.

I was going to suggest the very same thing.

So was this fixed last night? I would like to be able to play the game I pay $15 a month for.

Well, after today's maintenance (EU) I still have it. Of course if it is something like that, it is client side so a simple maintenance will not fix it. We need to download a patch for it, hopefully Tuesday. All we can do is file a ticket and hope they escalate it to the right people fast.

Kayira

I started to get it today. Had no problems the past few days yesterday, i have juat been hapily questing running through stormhaven and after like 30min i get the data load failure bug. I am using the mac client of the game and a few addons. However i had no problem yesterday right after the patch but now since the maintenance...

rikycarreeb17_ESO

Me too... incredible.

thegrimjester

I have this problem as well. Just started with last patch. I have wiped my hard drive, added an additional hundred gigs to where the game is stored, have no addons, and turned down graphic settings. Before I could run ultra-high graphics and outdated addons with no problem. Now it crashes randomly but usually within 30 minutes. And it will do it multiple times. I am so frustrated with each patch breaking something new.

gladen5rwb17_ESO

Three times, twice yesterday, once tonight. I have logged and will stay out of the game until a fix. As for putting in a bug report, what's to report? Walk through a door, game crashes with Data Load Failure screen box.

Everyone who reports no doubt has different computer builds, so that is not going to help you.

SlachtungFyand

Data load error every 20 - 40 minutes today... I think it's crashed about 5 times in the last 2 hours, 4 times last night, the day before it was 3 times. Looked forward to playing this game all week and this is the crap I get to deal with after dropping 75 bucks on game and horse and buying 6 months of game time? I think I'll go back to Skyrim, at least that only crashes approx 1 - 2 times in a day.

danno8

gladen5rwb17_ESO wrote: »

Three times, twice yesterday, once tonight. I have logged and will stay out of the game until a fix. As for putting in a bug report, what's to report? Walk through a door, game crashes with Data Load Failure screen box.

Everyone who reports no doubt has different computer builds, so that is not going to help you.

You should send in the report anyway as their are differences in peoples experiences that can point to a solution.

For instance, my game never crashed it simply changed focus to the data load failure window, and after hitting ignore I can go right back to the game.

Where did it happen exactly, what were you doing, what door in what city? These things are immensely important with bug fixing.

What makes it harder at times is the devs only get 2 or 3 actual detailed bug reports filled out, and a whole slew of vague forum posts that add nothing.

Vortimere

I am also still having this same problem... for any ZOS peeps, this problem has also been reported under at least 2 other threads:

http://forums.elderscrollsonline.com/discussion/114907/critical-error-artdata-data-load-failure

http://forums.elderscrollsonline.com/discussion/115374/critical-error-artdata

Seems to be related to the Improved Interior Lighting introduced in patch v1.2.3, although I've encountered this artdata load error outdoors while questing in a zone, riding a horse, and when taking a wayshrine from one point to another (all exterior, not interior).

Something was broken by v1.2.3 and it's certainly annoying when the "Ignore Once" fails and your game crashes.

gladen5rwb17_ESO

danno816_ESO wrote: »

show previous quotes

gladen5rwb17_ESO wrote: »

Three times, twice yesterday, once tonight. I have logged and will stay out of the game until a fix. As for putting in a bug report, what's to report? Walk through a door, game crashes with Data Load Failure screen box.

Everyone who reports no doubt has different computer builds, so that is not going to help you.

You should send in the report anyway as their are differences in peoples experiences that can point to a solution.

For instance, my game never crashed it simply changed focus to the data load failure window, and after hitting ignore I can go right back to the game.

Where did it happen exactly, what were you doing, what door in what city? These things are immensely important with bug fixing.

What makes it harder at times is the devs only get 2 or 3 actual detailed bug reports filled out, and a whole slew of vague forum posts that add nothing.

This is not something one can report with details, thus sending in a bug report is useless. One just has to read the forums to see that some were walking across a field, some were in the bank, some were going through a door, some were crafting, some riding a horse. It has nothing to do with what you were doing or where you were, this is akin to a global issue. Since the patch, which has improved lighting it would make sense that this is the most likely problem.

The data report window has a crash report window if you click on the options.