The Elder Scrolls Online

Maintenance for the week of December 15:
• PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.
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Staff
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Subject
Author
Replies
Views
Most Recent
3 staff comments
Discussion
Ticket opened. Need refund.
eveboufa
16
404
ZOS_Bill
2 staff comments
Discussion
New account banned cause I put 25mill on it from a other alt account. "Hard earned gold"
Sythen88411
4
836
ZOS_Kraken
2 staff comments
Discussion
Crown Pack not being delivered
neruki
2
194
ZOS_Hadeostry
2 staff comments
Discussion
How do I find out the ticket status if my account is blocked?
Didgik
3
155
ZOS_Kraken
3 staff comments
Discussion
Can't find the page to submit ticket for account help
Kaelthorn_Nightbloom
4
533
ZOS_Bill
4 staff comments
Discussion
Unable to Login - Not Related to PTS Issue - Not Even Sure what causing it specifically.
alexj4596b14_ESO
22
702
ZOS_Bill
1 staff comment
Discussion
Will I Be Getting My ESO+ Back?
Trinotops
6
482
Sakiri
2 staff comments
Discussion
Unable to log into support site
eveboufa
2
112
ZOS_Suserial
2 staff comments
Discussion
Gifting and ghosted by support [Closed]
Sen_ps
2
152
ZOS_Hadeostry
2 staff comments
Discussion
customer support
BallBustingBabe
4
341
ZOS_Bill
1 staff comment
Discussion
Account locking compensation for my PlayStation EU Account
Sergen
1
166
ZOS_Bill
1 staff comment
Discussion
Unable to access the Keywright Gallery [Closed]
Ashnarug
2
207
ZOS_Bill
Discussion
Can I move to Steam with my existing account?
jaekobcaed
3
354
jaekobcaed
1 staff comment
Discussion
Still can't log in even after store and account system maintence completed, did not log into pts [Closed]
alexj4596b14_ESO
1
51
ZOS_Bill
1 staff comment
Discussion
Serious Help Free DLC [Closed]
Banegrivm
2
114
ZOS_Bill
Discussion
AlphaGear 2 | Anyone use this add-on? Is it working?
StihlReign
2
87
StihlReign
1 staff comment
Discussion
necrom collection - does it include new classes from ALL respective chapters?
Tertullian
1
155
ZOS_Bill
1 staff comment
Discussion
Possible social ban?
LennaTheRussian
1
162
ZOS_Kraken
3 staff comments
Discussion
Cannot login to Help/Support ONLY [Closed]
ChickenFarmerMA
6
212
ZOS_Phoenix
1 staff comment
Discussion
Jubilee Event 2024
HuHefner
5
533
ZOS_Bill
3 staff comments
Discussion
Server Down?
Eldartar
6
375
ZOS_Bill
2 staff comments
Discussion
Question regarding invoices [Closed]
xTrick
7
427
ZOS_Icy
1 staff comment
Discussion
Discussions were answered [Closed]
HuHefner
1
81
ZOS_Bill
Discussion
How to claim Xbox Gamepass Anniversary perk on PC version of ESO
Nucklez
7
685
Elsonso
2 staff comments
Discussion
Missing whole cakes.
dragonlord500
7
322
ZOS_Bill
1 staff comment
Discussion
Jubilee Cake 2024
MadhatterGrammy
3
261
ZOS_Bill
4 staff comments
Discussion
Cannot Turn in Daily Writs - Stuck [Closed]
RicAlmighty
11
627
ZOS_Bill
3 staff comments
Discussion
Please help. Just got banned and no clue why
spiderlair88646
6
474
ZOS_Bill
1 staff comment
Discussion
No response to ticket in 2+ weeks
girlpoison
1
151
ZOS_FalcoYamaoka
2 staff comments
Question
Apparently I got banned while I was away for a few years?
RichardGrantMuirb14_ESO
3
201
ZOS_Kraken