The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
customer support
BallBustingBabe
Soul Shriven
im just wondering how long it be before i hear from customer support. My ticket number is 240415-002257
Edited by ZOS_Bill on 18 April 2024 16:33 0
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ZOS_KevinCommunity ManagerHi there. We just reached out to customer service and they provided an update for you as of this morning. Please check your email for that follow up. If you don't see it, we can ask customer service to send it again.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter0 -
Hailan✭✭✭Hi there. We just reached out to customer service and they provided an update for you as of this morning. Please check your email for that follow up. If you don't see it, we can ask customer service to send it again.
Is this email update for everyone locked out or just the individual?0 -
ZOS_Billadmin@BallBustingBabe
As a further update, our support team has responded back to your request in ticket 240415-002257.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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