In-Progress Known Issues

ZOS_GinaBruno · May 2014

Below are some of the in-game issues we are currently working on fixing. Note that this list is not everything we’re working on, just the highest priority ones.

General

Botters - We are continuing to improve our process and security behind-the-scenes for combating botters in-game. This is an ongoing work in progress that we are fully dedicated to. Please keep in mind that we cannot go into detail on the various actions we’re taking to combat botting, as doing so could put our game and security at risk.
EU Server Lag – Some of you have been experiencing latency while playing on the European megaserver. This is something we are aware of and are actively investigating.
Achievements – We are aware that some of you are having trouble acquiring all the achievements for Shadowfen and other areas. We plan to have this fixed in our next patch, and you will receive any previously missing achievements retroactively.
Eidetic Memory - Some of you may be missing books from your Eidetic Memory Collection. We are aware that this is an issue, and are currently working on a fix.

Gameplay

Nightblade – We have many fixes coming to the Nightblade in our next patch, including fixes to abilities and passives that weren’t working properly, and adjusting the responsiveness in high-intensity combat. We’ll continue to monitor the Nightblade after we push these fixes live.
Weapon Swapping – We’ve seen your feedback that weapon swapping lags during combat, and we are currently testing a fix that significantly improves the responsiveness. As this is caused by a number of different factors, we want to be confident in the change before pushing it live.
Passives – We found that some passives would stop working when you die, including many of the vampire passives. These will be fixed in our next patch.
Werewolf Ultimate Pack Leader – Many of you have expressed concerns that this ultimate is not working properly. We have identified the root cause of this issue, and it will be fixed in our next patch.

Quests
Below are some quests that we have identified specific issues with and are working on fixes for. We’ll push the fixes live in a future patch as soon as they’re ready. Keep in mind there are many more quests that we’re working on, and this list is not all-inclusive.

A Walk Above the Clouds
Castle of the Worm
Halls of Torment
Haunting of Kalari
Master of Leki’s Blade
Will of the Council
The Army of Meridia
The Dangerous Past
The Den of Lorkhaj
The First Step

Update - 5/19/14

We've been keeping a close eye on this thread and on the forums in general, and wanted to let you know where a few other common issues currently stand:

Cyrodiil Loading Screens - We know many of you have been plagued with long loading screens when trying to enter Cyrodiil. We're happy to say that this will be fixed with our next patch.

In addition, we are currently investigating the following issues:

Broken world bosses, including Lesser Circle in Alik'r and Summoner's Camp in Bangkorai
Issues with Provisioning, including finding low-level items in Veteran Rank containers
Getting stuck moving slowly in combat

Remember, the issues we're listing out in this thread doesn't include everything that we're working on, just some of the more prevalent issues. Thanks for your continued patience!

hajee · May 2014

Thank you for your continued response to our concerns.

KerinKor · May 2014

Forum glitch.

KerinKor · May 2014

hajee wrote: »

Thank you for your continued response to our concerns.

Um ...

@ZOS_GinaBruno THE MOONLIT PATH

http://forums.elderscrollsonline.com/discussion/86507/the-moonlit-path-blocking-progession#latest

http://forums.elderscrollsonline.com/discussion/96991/patch-1-0-8-failed-to-fix-the-moonlit-path

BROKEN FOR WEEKS totally game-breaking as everyone it affects is blocked from Coldharbour DOESN'T GET A MENTION!

I know you say the list isn't exhaustive but if a game-breaking bug doesn't make it then W-T-F.

And LMAO: "A Walk Above the Clouds"

Clearly it's not broken for the flying bots.

Tyr · May 2014

KerinKor wrote: »

hajee wrote: »

Thank you for your continued response to our concerns.

Um ...

@ZOS_GinaBruno THE MOONLIT PATH

http://forums.elderscrollsonline.com/discussion/86507/the-moonlit-path-blocking-progession#latest

http://forums.elderscrollsonline.com/discussion/96991/patch-1-0-8-failed-to-fix-the-moonlit-path

BROKEN FOR WEEKS totally game-breaking as everyone it affects is blocked from Coldharbour DOESN'T GET A MENTION!

I know you say the list isn't exhaustive but if a game-breaking bug doesn't make it then W-T-F.

And LMAO: "A Walk Above the Clouds"

Clearly it's not broken for the flying bots.

The way bug bashing works in game development is weighted on the number of players it is effecting which can lead to lower priority even if the issue is severe.

You've got to understand that unfortunately there are quite a few bugs that still need ironing out and the devs are the only ones that have the numbers to weigh them.

Also...it's important to use the bug reporting feature, especially for serious issues because it helps the devs weigh the numbers of those effected.

Don't just assume that because it's a serious(or obvious problem) that you shouldn't need to report it.

TLDR; A less severe issue that effects many more people can be a higher priority than a more severe issue that affects fewer people. The devs are the only one's with the numbers for those effected and they primarily get those numbers from bug reporting.

kirnmalidus · May 2014

KerinKor wrote: »

And LMAO: "A Walk Above the Clouds"

Clearly it's not broken for the flying bots.

Do you even know which quest that is? It's in the Rift and is an optional side quest that will make the final battle in the zone easier if you complete it. I'm not sure what that has to do with bots?

It's also the only bugged quest I currently have in my journal so I'm looking forward to completing it.

Thanks for the update @ZOS_GinaBruno‌, pretty much all of these have been issues for me and I'm eager to see them fixed.

bryanz.v12prerb18_ESO · May 2014

Are guys working on cap bones too? or is he still buged? I haven't been able to kill him since the very begining of the game

Attorneyatlawl · May 2014

Thanks Gina, especially happy to see weaponswap addressed here.

ZOS_GinaBruno · May 2014

KerinKor wrote: »

hajee wrote: »

Thank you for your continued response to our concerns.

Um ...

@ZOS_GinaBruno THE MOONLIT PATH

http://forums.elderscrollsonline.com/discussion/86507/the-moonlit-path-blocking-progession#latest

http://forums.elderscrollsonline.com/discussion/96991/patch-1-0-8-failed-to-fix-the-moonlit-path

BROKEN FOR WEEKS totally game-breaking as everyone it affects is blocked from Coldharbour DOESN'T GET A MENTION!

I know you say the list isn't exhaustive but if a game-breaking bug doesn't make it then W-T-F.

And LMAO: "A Walk Above the Clouds"

Clearly it's not broken for the flying bots.

We are currently testing a fix for that quest after we found that it was still having issues after patch 1.0.8. Once the fix is verified, we'll roll it out for everyone.

KerinKor · May 2014

ZOS_GinaBruno wrote: »

KerinKor wrote: »

hajee wrote: »

Thank you for your continued response to our concerns.

Um ...

@ZOS_GinaBruno THE MOONLIT PATH

http://forums.elderscrollsonline.com/discussion/86507/the-moonlit-path-blocking-progession#latest

http://forums.elderscrollsonline.com/discussion/96991/patch-1-0-8-failed-to-fix-the-moonlit-path

BROKEN FOR WEEKS totally game-breaking as everyone it affects is blocked from Coldharbour DOESN'T GET A MENTION!

I know you say the list isn't exhaustive but if a game-breaking bug doesn't make it then W-T-F.

And LMAO: "A Walk Above the Clouds"

Clearly it's not broken for the flying bots.

We are currently testing a fix for that quest after we found that it was still having issues after patch 1.0.8. Once the fix is verified, we'll roll it out for everyone.

Okay, thank you ,if that had been posted earlier in one of the several threads on that specific quest then we'd have known it was being actively pursued.

Thanks.

Oberon · May 2014

ZOS_GinaBruno wrote: »

Werewolf Ultimate Pack Leader – Many of you have expressed concerns that this ultimate is not working properly. We have identified the root cause of this issue, and it will be fixed in our next patch.

Many of us have expressed concerns that being in Werewolf form under any circumstances represents a significant dps and survivability loss.

Even if transforming were free, it is never, ever worth using. The entire skill line is badly in need of a complete redesign.

The only reason to have Werewolf at the moment is to slot the Werewolf Transformation ultimate so that the passive Blood Rage will function. This expends a precious ultimate slot that under no circumstances whatsoever will ever actually be used.

The devs have been tinkering with Werewolf (without exception to reduce its effectiveness, which is not possible for a skill line that is already awful), but they need to lose the "game designer hubris" on this one and just redo the entire line from scratch. Sometimes a bad design is just bad. This is one of those occasions.

Ariane · May 2014

Two world bosses need a fix too: Summoner's Camp in Bangkorai and Lesser Circle in Alik'r Desert, as well as the ability of finish Bangkorai quests

I'm so glad to see the community is being listen to

ruzlb16_ESO · May 2014

What about the billing issues?

Niliu · May 2014

ruzlb16_ESO wrote: »

What about the billing issues?

I think this topic is more for in-game issues, though I agree, it is a total pain in the arse.

Lilth · May 2014

Thank you for posting these fixes. My husband and I are enjoying the game, even with the bugs, but we were getting frustrated at the non working passives, combat lag, and quest bugs.
I believe in you guys and that you will keep the fixes coming. Love the game and I want to see it around for a long time.

Kingslayer · May 2014

Eu server lag??? hmmmm wonder why that could be? Could it be per chance this is because the server isn't in the EU???. Move it!

Mablung · May 2014

Thank you for the updated list and communication. This is exactly what the community would like to see more regularly.

LunaRae · May 2014

bryanz.v12prerb18_ESO wrote: »

Are guys working on cap bones too? or is he still buged? I haven't been able to kill him since the very begining of the game

The only achievement I don't have in Ebonheart Pact

Would really like to see this fixed up.

Lilth · May 2014

Forgot to ask this question =x and I haven't seen any feedback on this yet. You guys decreased the drop rates and types of drops looted from chests, bosses etc..due to bots but now 90% of the chests, wardrobes, baskets, etc..are empty. Is this intended or is it a bug? I like to explore and find items and over the past two weeks there is no real reason to explore these things =( This is Elder Scrolls where exploring and finding cool items and stuff is encouraged. Same goes for the bookcases.

Tavore1138 · May 2014

Good lord!

If the NB fixes work I am going to have more fun!

Sylveria_Relden · May 2014

@ZOS_GinaBruno‌ thanks for the update- most certainly looking forward to the nightblade fixes, especially stamina related skills and abilities as well as medium armor etc. those of us who dont think using a staff and robes (i.e., being a sorc wannabe) is the only solution are definitely looking forward to utilizing our Nightblades and not just a Nightmage.

Attorneyatlawl · May 2014

Sylveria_Relden wrote: »

@ZOS_GinaBruno‌ thanks for the update- most certainly looking forward to the nightblade fixes, especially stamina related skills and abilities as well as medium armor etc. those of us who dont think using a staff and robes (i.e., being a sorc wannabe) is the only solution are definitely looking forward to utilizing our Nightblades and not just a Nightmage.

I play mine as a nightblade personally

. VR5 and breezed through AD, entering EP now with him. People need to look at broader specs than just "light armor spam swallow soul" or "med armor light-attack spam siphon".

Mends_from_Shadows · May 2014

Yet again, no mention of any PvP issues.

Ingwe · May 2014

Mends_from_Shadows wrote: »

Yet again, no mention of any PvP issues.

Not to be rude, but they did say that they are working on a couple of things, I am sure they are aware of it and they are working on it. Just because they didnt mention it doesnt mean they are not aware of it or working on it.

What I have learnt this past couple of years with online gaming is that if the dev's say something the general populace holds them 100% to it. So i can understand that they sometimes not say something until they can say something. (if that makes sence)

Goblynlord · May 2014

Very Awesome! Pretty much everything that annoys me or currently hinders my gameplay is on this list of issues you are working on. Botters, Shadowfen Achievements, Nightblade Bugs, Weapon Swapping, and Broken Passives. Thanks for the heads up.

severilous · May 2014

Ariane wrote: »

Two world bosses need a fix too: Summoner's Camp in Bangkorai and Lesser Circle in Alik'r Desert, as well as the ability of finish Bangkorai quests

These have been bugged for so long I had to LOL. It's not like its a side quest that is hard to find. These are mobs that nearly EVERY PLAYER in that zone will come across. It's ridiculous, really.

zazamalek · May 2014

Faith well earned and faith well placed. The next patch sounds exciting!

Cyrodiil has some problems at the moment. Disconnects, crashes and whatnot. It's certainly not as widespread as before (given what my guild says) - but it can be temperamental at times. This week's been pretty bad in terms of the load screen of death (EU, people from multiple continents).

If you guys could fix the load screen issue at lot more of these problems would become much less frustrating. Consider the following two scenarios (post-crash/disconnect/desync/whatever):

Restart the client and join in the fight. - or -
Restart the client, hit an infinite load screen, ALT+F4, restart the client, hit an infinite load screen. Repeat 5 times.

The load screens are really exaggerating all the other Cyrodiil issues. I would see a lot of very happy people in my guild if you guys pushed a patch for this!

Attorneyatlawl · May 2014

Ingwe wrote: »

Mends_from_Shadows wrote: »

Yet again, no mention of any PvP issues.

Not to be rude, but they did say that they are working on a couple of things, I am sure they are aware of it and they are working on it. Just because they didnt mention it doesnt mean they are not aware of it or working on it.

What I have learnt this past couple of years with online gaming is that if the dev's say something the general populace holds them 100% to it. So i can understand that they sometimes not say something until they can say something. (if that makes sence)

Not only that, but they also ARE working on pvp-related fixes like the weaponswap problem with combat already, they just said in the OP here.

Kenny_McCormick · May 2014

ZOS_GinaBruno wrote: »

[*] Eidetic Memory - Some of you may be missing books from your Eidetic Memory Collection. We are aware that this is an issue, and are currently working on a fix.
[/list]

TY this is a problem i have had and TY for looking at my post about it!

ALSO for the WW ultimate. it seems to reset itself sometimes. i have only been able to use it twice since i got it last week. so i cant level my WW due to this issue. think u could look into it? all the other ultimates dont reset but the WW one does. like i could get to say 50% and still be killing stuff and then it would reset on me by about 55 or 57%. so can you please look into this?

Brittany_Joy · May 2014

Thanks for the info @Zos_GinaBruno. I am so glad the alpha morph, for the werewolves, will be fixed. It would be awesome if werewolves could transform at will though, just like feral druids.

wwraver · May 2014

Ok, lets get real here, Zenimax, ok? I'm absolutely dumbfounded by the below statement.

- "Some of you have been experiencing latency while playing on the European megaserver."

Some of you?!? Do you even know what impact the distance between Europe (you know, as in European server?) and the US has on latency? Playing with 150+ ms with an already clunky combat system is absolutely horrible. I believe the future for your European ventures will rest on how quickly you move the server to.... drumroll.... Europe!