Maintenance for the week of September 1:
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – September 3, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – September 3, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)

Server Down again, for a few hours, in 10 mins.

  • DBZVelena
    DBZVelena
    ✭✭✭✭✭
    nine9six wrote: »
    SixVoltCar wrote: »
    DBZVelena wrote: »
    SixVoltCar wrote: »
    DBZVelena wrote: »
    SixVoltCar wrote: »
    No rollbacks unless absolutely necessary. I played a lot this morning and I'm not inclined to resub if these localized exploits and incidents can't be locally reversed.

    Really? Somebody lost 3,5 years worth of progress possibly because of an exploit but boohoo if you have to re-do some hours of play. Selfish much?

    Well considering I represent the entire playerbase of this morning in this regard, yeah. Your emotions do not matter, and these problems should be fixable without the nuclear option.

    Should and are, are two different things. And considering you do not represent the entire player-base. In fact you barely represent a player. We'll not listen to your opinion on this matter.

    Mm. Tally up all of the time the rollback would cost people, and then weigh it against his total play time in 3.5 years. I wouldn't burn down my house to remove a few rats either.

    While I'm not naive enough to think my hours are more than the WHOLE SERVERS...but think...if this happened to me...it could have happened to others.

    That said, I have a LOT of hours in those 3.5 years lol.

    I hope they don't have to roll the whole server back, and honestly, I don't think I'd want them to. Not "just for me". But I would like to have my isolated incident taken care of, and all of those who may have been affected as well. I'm not *that* big of a ***...

    Exactly my point, if its possible to do to one person. it can be repeated. and nobody wants that. If the price of getting this exploit fixed so nobody in the future loses as much or more as you did, is a full server re-roll i gladly pay it for the account security it means. Account security means a whole lot more than just a few lost hours of game play.
    What are Natch Potes? Can you eat those?
    I believe in Genie-Gina.
  • Splosh
    Splosh
    ✭✭
    yodased wrote: »
    I'm really intrigued as to how someone could bypass the security (2 factor authentication for unknown computer) in place to log into someone else's account, without knowing the password, as this would seem to be the case here.

    The login server and the game server are two different things, so in order to be able to hijack this poor dudes account, you would have to be able to somehow authenticate to the login server as person A, then change the variables being sent to the server from the login server to person B, but you would have to know person Bs identifier in the login server as well as their authentication chain for the game server to accept it.

    That's basically just reading the network traffic of the game and its inner workings like a phone switch, not sure someone has taken the time to do that.

    Unless there is something wonky going on with the handshake between login server and megaserver that is changing people's identities around. <- that would be hilariously bad.

    These things happpen^^
  • Juli'St
    Juli'St
    ✭✭✭✭
    Do not be sad, guys. Imagine if we tell what happens in Ruins of the Mazzatum

    :#
  • Devilhand
    Devilhand
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    nine9six wrote: »
    To touch on what I was saying...for the dude up there that thinks it's a personal attack.

    They kicked people in the Guild to make room for their other accounts to get added to our Guild. We're always at capacity, so have to kick to invite.

    They promoted other accounts to speed-up the purge of the Bank and to gain access to the Bank, as only Officers have access (good time to touch base on the Guild Overhaul ESO so desperately needs!).

    They at least had the decency to re-promote me to GM (LOL) and our Officers. Shame they kicked a few OG Beta / Psijic Order members when they were making room. ***...

    They also bought Crown Crates and unlocked some mounts. In my original ticket, I noted that behavior as a method to prove it wasn't me. I cannot stand Crown Crates. haha

    They also deleted a Warden of mine. Not sure why. I suspect their main is a Templar and they're still bitter about Major Mending and Blazing Spear Stun.

    Passwords have been changed, also.

    Well, yea.. that makes sence for the permition part. Yet, I dont feel this is the reason. It's a personal account issue, does not justify for a whole server roll back and neither a hotfix mantainance. ZOS should be capable of returning such amount of items/gold after a proper investigation, as has done before to a friend of mine with out the need of going global.

    And why the hell they would delete a toon? Warden hate there...

    I feel they will manage to give you you your stuff back. GL.
  • richo262
    richo262
    ✭✭✭✭✭
    richo262 wrote: »
    DBZVelena wrote: »
    richo262 wrote: »
    Some people at the lan bought the game today to play. This is a joke.

    Asure them that once the servers are back up, they will very much enjoy playing the game, and to join the forums in the mean time to get to know us. We're very nice.. I promise.


    I was the one that sold the idea of this game, they're pissed. Already they prefer we all just ensure we had Overwatch.


    There aren't many games we all have really.

    Yet your account date says 2016, wow you weren't even in the beta and you claim you sold the idea of the game really lol



    I sold the idea to a group of friends - Meaning, convinced them to buy it for this night. Yes. Sorry, I was unaware I needed a 'beta badge' to recommend the game to another person, where do I get permission to do this?
  • Cpt_Teemo
    Cpt_Teemo
    ✭✭✭✭✭
    ✭✭✭
    Devilhand wrote: »
    nine9six wrote: »
    To touch on what I was saying...for the dude up there that thinks it's a personal attack.

    They kicked people in the Guild to make room for their other accounts to get added to our Guild. We're always at capacity, so have to kick to invite.

    They promoted other accounts to speed-up the purge of the Bank and to gain access to the Bank, as only Officers have access (good time to touch base on the Guild Overhaul ESO so desperately needs!).

    They at least had the decency to re-promote me to GM (LOL) and our Officers. Shame they kicked a few OG Beta / Psijic Order members when they were making room. ***...

    They also bought Crown Crates and unlocked some mounts. In my original ticket, I noted that behavior as a method to prove it wasn't me. I cannot stand Crown Crates. haha

    They also deleted a Warden of mine. Not sure why. I suspect their main is a Templar and they're still bitter about Major Mending and Blazing Spear Stun.

    Passwords have been changed, also.

    Well, yea.. that makes sence for the permition part. Yet, I dont feel this is the reason. It's a personal account issue, does not justify for a whole server roll back and neither a hotfix mantainance. ZOS should be capable of returning such amount of items/gold after a proper investigation, as has done before to a friend of mine with out the need of going global.

    And why the hell they would delete a toon? Warden hate there...

    I feel they will manage to give you you your stuff back. GL.

    Or it could have been the launch bug coming back to haunt the game as well where someone could randomly log into your account but not on purpose.
  • DBZVelena
    DBZVelena
    ✭✭✭✭✭
    richo262 wrote: »
    DBZVelena wrote: »
    richo262 wrote: »
    Some people at the lan bought the game today to play. This is a joke.

    Asure them that once the servers are back up, they will very much enjoy playing the game, and to join the forums in the mean time to get to know us. We're very nice.. I promise.


    I was the one that sold the idea of this game, they're pissed. Already they prefer we all just ensure we had Overwatch.


    There aren't many games we all have really.

    Yet your account date says 2016, wow you weren't even in the beta and you claim you sold the idea of the game really lol

    I think he meant that he was the guy who convinced his friends to get the game today. rotten timing but really, other than the timing, the game is great.
    What are Natch Potes? Can you eat those?
    I believe in Genie-Gina.
  • SixVoltCar
    SixVoltCar
    ✭✭✭
    DBZVelena wrote: »
    nine9six wrote: »
    SixVoltCar wrote: »
    DBZVelena wrote: »
    SixVoltCar wrote: »
    DBZVelena wrote: »
    SixVoltCar wrote: »
    No rollbacks unless absolutely necessary. I played a lot this morning and I'm not inclined to resub if these localized exploits and incidents can't be locally reversed.

    Really? Somebody lost 3,5 years worth of progress possibly because of an exploit but boohoo if you have to re-do some hours of play. Selfish much?

    Well considering I represent the entire playerbase of this morning in this regard, yeah. Your emotions do not matter, and these problems should be fixable without the nuclear option.

    Should and are, are two different things. And considering you do not represent the entire player-base. In fact you barely represent a player. We'll not listen to your opinion on this matter.

    Mm. Tally up all of the time the rollback would cost people, and then weigh it against his total play time in 3.5 years. I wouldn't burn down my house to remove a few rats either.

    While I'm not naive enough to think my hours are more than the WHOLE SERVERS...but think...if this happened to me...it could have happened to others.

    That said, I have a LOT of hours in those 3.5 years lol.

    I hope they don't have to roll the whole server back, and honestly, I don't think I'd want them to. Not "just for me". But I would like to have my isolated incident taken care of, and all of those who may have been affected as well. I'm not *that* big of a ***...

    Exactly my point, if its possible to do to one person. it can be repeated. and nobody wants that. If the price of getting this exploit fixed so nobody in the future loses as much or more as you did, is a full server re-roll i gladly pay it for the account security it means. Account security means a whole lot more than just a few lost hours of game play.

    And our information on the subject is total conjecture.
  • Cpt_Teemo
    Cpt_Teemo
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    ✭✭✭
    DBZVelena wrote: »
    richo262 wrote: »
    DBZVelena wrote: »
    richo262 wrote: »
    Some people at the lan bought the game today to play. This is a joke.

    Asure them that once the servers are back up, they will very much enjoy playing the game, and to join the forums in the mean time to get to know us. We're very nice.. I promise.


    I was the one that sold the idea of this game, they're pissed. Already they prefer we all just ensure we had Overwatch.


    There aren't many games we all have really.

    Yet your account date says 2016, wow you weren't even in the beta and you claim you sold the idea of the game really lol

    I think he meant that he was the guy who convinced his friends to get the game today. rotten timing but really, other than the timing, the game is great.

    Oh, thought he meant he gave ZoS the idea to make the game from the looks of it, woops
  • Samadhi
    Samadhi
    ✭✭✭✭✭
    ✭✭✭
    nine9six wrote: »
    ...
    That said, I have a LOT of hours in those 3.5 years lol.
    ...

    fwjXC8z.jpg

    That said, put in several hours this morning before servers were taken down,
    completed a questline on an alt, and got an Impenetrable drop one a gear I was looking for for PvP,
    but would be fine with a rollback if it is for the well-being of the game

    "If you want others to be happy, practice compassion. If you want to be happy, practice compassion." -- the 14th Dalai Lama
    Wisdom is doing Now that which benefits you later.
  • nine9six
    nine9six
    ✭✭✭✭✭
    My subscription just got canceled?

    IDK any hours but will share my /Played All info when back online. Now...sans 1 of 14 Alts. RIP Deleted Warden.
    Edited by nine9six on August 16, 2017 4:16PM
    Wake up, we're here. Why are you shaking? Are you ok? Wake up...
  • EttinTheBreton
    EttinTheBreton
    ✭✭✭
    MrCray78 wrote: »
    What is the exploit please @ZOS_GinaBruno ?

    Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

    This was my reaction when I read this:

    :)

    Thank you, @ZOS_GinaBruno , get out that ban hammer! You can take the servers down anytime you need to. Fix them exploits, YEAH!
    Best,
    Ettin
  • yodased
    yodased
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    ✭✭✭✭✭
    Splosh wrote: »
    yodased wrote: »
    I'm really intrigued as to how someone could bypass the security (2 factor authentication for unknown computer) in place to log into someone else's account, without knowing the password, as this would seem to be the case here.

    The login server and the game server are two different things, so in order to be able to hijack this poor dudes account, you would have to be able to somehow authenticate to the login server as person A, then change the variables being sent to the server from the login server to person B, but you would have to know person Bs identifier in the login server as well as their authentication chain for the game server to accept it.

    That's basically just reading the network traffic of the game and its inner workings like a phone switch, not sure someone has taken the time to do that.

    Unless there is something wonky going on with the handshake between login server and megaserver that is changing people's identities around. <- that would be hilariously bad.

    These things happpen^^

    LOL so yeah something wonky went on during the handshake from login to content server lol.

    I mean I guess it could be malicious if someone could have gotten into the core code of the login server, but I mean, that seems unlikely.
    Tl;dr really weigh the fun you have in game vs the business practices you are supporting.
  • SixVoltCar
    SixVoltCar
    ✭✭✭
    nine9six wrote: »
    My subscription just got canceled?

    Could mean they're fixing you. Or "dealing" with you, if you've not been honest with us.
  • nine9six
    nine9six
    ✭✭✭✭✭
    SixVoltCar wrote: »
    nine9six wrote: »
    My subscription just got canceled?

    Could mean they're fixing you. Or "dealing" with you, if you've not been honest with us.

    Haha you caught me!
    Wake up, we're here. Why are you shaking? Are you ok? Wake up...
  • DBZVelena
    DBZVelena
    ✭✭✭✭✭
    nine9six wrote: »
    My subscription just got canceled?

    IDK any hours but will share my /Played All info when back online. Now...sans 1 of 14 Alts. RIP Deleted Warden.

    I suggest you talk with support on that, but its possibly that they used stolen credit cards to buy stuff on your account and so they're investigating your account and the connected payment system.
    What are Natch Potes? Can you eat those?
    I believe in Genie-Gina.
  • Devilhand
    Devilhand
    ✭✭✭
    nine9six wrote: »
    SixVoltCar wrote: »
    DBZVelena wrote: »
    SixVoltCar wrote: »
    DBZVelena wrote: »
    SixVoltCar wrote: »
    No rollbacks unless absolutely necessary. I played a lot this morning and I'm not inclined to resub if these localized exploits and incidents can't be locally reversed.

    Really? Somebody lost 3,5 years worth of progress possibly because of an exploit but boohoo if you have to re-do some hours of play. Selfish much?

    Well considering I represent the entire playerbase of this morning in this regard, yeah. Your emotions do not matter, and these problems should be fixable without the nuclear option.

    Should and are, are two different things. And considering you do not represent the entire player-base. In fact you barely represent a player. We'll not listen to your opinion on this matter.

    Mm. Tally up all of the time the rollback would cost people, and then weigh it against his total play time in 3.5 years. I wouldn't burn down my house to remove a few rats either.

    While I'm not naive enough to think my hours are more than the WHOLE SERVERS...but think...if this happened to me...it could have happened to others.

    That said, I have a LOT of hours in those 3.5 years lol.

    I hope they don't have to roll the whole server back, and honestly, I don't think I'd want them to. Not "just for me". But I would like to have my isolated incident taken care of, and all of those who may have been affected as well. I'm not *that* big of a ***...

    Good. You should report the issue privately to ZOS, and wait for the investigation as the protocol says...
    Saying the hot fix ON BOTH servers due to your personal web browser and game log in account in one of those servers for a hijacking issue, and panic people about a roll back, it's not the way to do it.

    If you have evidence, then ZOS would care of it as has before.
  • Servo
    Servo
    ✭✭
    MrCray78 wrote: »
    What is the exploit please @ZOS_GinaBruno ?

    Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

    This was my reaction when I read this:

    :)

    Thank you, @ZOS_GinaBruno , get out that ban hammer! You can take the servers down anytime you need to. Fix them exploits, YEAH!

    Agreed :)
    PRAISE BE TO THE FAT ORC!

    Sevoa Starsunder - MagSorc
    Sevalynn Starsunder - MagBlade
    Katarina Starsunder - Stamblade
    Darielle Starsunder - MagDK
    Trashcan Tom - MagWarden
    Gimbly Bimblybottom - Merchant Extraordinaire
    Grimtooth Marrowsucker - StamSorc
    Barrelgut Fleshflayer - StamDk
    Rimefist Organgrinder - StamWarden
  • GCVDJ11T
    GCVDJ11T
    ✭✭✭✭
    gard wrote: »
    GCVDJ11T wrote: »
    gard wrote: »
    GCVDJ11T wrote: »
    OMG dude that is awful!

    IF THIS IS IT THEN ZOS BETTER PERMA IP BAN... SERIOUSLY!! THERE IS NO WAY THAT SOMEONE CAN SAY THEY DIDN'T KNOW THIS WAS WRONG!!!!!

    LOL an IP ban... How exactly would this work?

    lmgtfy.com/?q=How+do+you+ban+and+IP+address

    When that person's IP address expires and they obtain another one, will they still be banned?
    What happens to the person who had nothing to do with the exploit but who is now banned because he or she has dhcp'ed the banned IP?

    What's really funny is that three geniuses who gave you an "insightful", an "agree" and an "awesome" LMAO

    Best invention... the option to IGNORE... lol
    Edited by GCVDJ11T on August 16, 2017 4:22PM
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    nine9six wrote: »
    My subscription just got canceled?

    IDK any hours but will share my /Played All info when back online. Now...sans 1 of 14 Alts. RIP Deleted Warden.

    Check your email, you should have something from Support.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • yodased
    yodased
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    ✭✭✭✭✭
    @nine9six you didn't recently get a perscription for Ambien right?

    Ambien.jpg

    Edited by yodased on August 16, 2017 4:20PM
    Tl;dr really weigh the fun you have in game vs the business practices you are supporting.
  • TeIvanni
    TeIvanni
    ✭✭✭✭
    That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

    Everyone seems to think this means the ban hammer.

    If that were the case, I think the post would have read "any accounts found to be abusing it will be banned."

    "Taken care of" is vague and from a purely linguistic view doesn't even necessarily mean something bad.

    Example: "When my grandfather was sick, my family made sure he was taken care of."

    .
    Edited by TeIvanni on August 16, 2017 4:23PM
    -Telvanni
    The Greatest of the Great Houses

    Late Night ERP GM
    Nightfighters - Officer/Raid Lead
    [Immortal Redeemer]
    [Gryphonheart]
    [Tick-Tock Tormentor]

  • DBZVelena
    DBZVelena
    ✭✭✭✭✭
    nine9six wrote: »
    My subscription just got canceled?

    IDK any hours but will share my /Played All info when back online. Now...sans 1 of 14 Alts. RIP Deleted Warden.

    Check your email, you should have something from Support.

    Called it, Gina might have helped speed up support for your case? If you can, share any good news.
    What are Natch Potes? Can you eat those?
    I believe in Genie-Gina.
  • Qbiken
    Qbiken
    ✭✭✭✭✭
    ✭✭✭✭✭
    Juli'St wrote: »
    Do not be sad, guys. Imagine if we tell what happens in Ruins of the Mazzatum

    :#

    What happens in Ruins of Mazzatun, stays in Ruins of Mazzatun ;)
  • Miraslova
    Miraslova
    ✭✭✭
    Mureel wrote: »
    Gina has a thread up on this in the Maintenance Announcements section - https://forums.elderscrollsonline.com/en/discussion/366588/pc-mac-na-eu-downtime-8-16-10-40am-edt#latest

    That said, not everyone looks there without a reason so I think having a thread here in General is a great idea.

    That's why I did it. I wasn't just trying to be stupid or annoying.

    It's ok. This can be a good place to chat in the meantime.

    So how's your morning going?
    Oh, pretty similar to this:

    0ink5EC.gif

    wl93rd.jpg
    "An it harm none, do what thou wilt"
  • yodased
    yodased
    ✭✭✭✭✭
    ✭✭✭✭✭
    TeIvanni wrote: »
    That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

    Everyone seems to think this means the ban hammer.

    If that were the case, I think the post would have read "any accounts found to be abusing it will be banned."

    "Taken care of" is vague and from a purely linguistic view doesn't even necessarily mean something bad.

    Example: "When my grandfather was sick, my family made sure he was taken care of."

    .

    This can also be read to the grandfather is now dead.

    Vinny, go take care of Paulie, he has a case of the cantshutup.
    Tl;dr really weigh the fun you have in game vs the business practices you are supporting.
  • nine9six
    nine9six
    ✭✭✭✭✭
    nine9six wrote: »
    My subscription just got canceled?

    IDK any hours but will share my /Played All info when back online. Now...sans 1 of 14 Alts. RIP Deleted Warden.

    Check your email, you should have something from Support.

    Awesome, thank you.
    Wake up, we're here. Why are you shaking? Are you ok? Wake up...
  • Devilhand
    Devilhand
    ✭✭✭
    DBZVelena wrote: »
    richo262 wrote: »
    DBZVelena wrote: »
    richo262 wrote: »
    Some people at the lan bought the game today to play. This is a joke.

    Asure them that once the servers are back up, they will very much enjoy playing the game, and to join the forums in the mean time to get to know us. We're very nice.. I promise.


    I was the one that sold the idea of this game, they're pissed. Already they prefer we all just ensure we had Overwatch.


    There aren't many games we all have really.

    Yet your account date says 2016, wow you weren't even in the beta and you claim you sold the idea of the game really lol

    I think he meant that he was the guy who convinced his friends to get the game today. rotten timing but really, other than the timing, the game is great.

    There is an error here...

    Forum account may be diferent to game log in account. Hence, the date you join forums to post might be desync with the date you actually started playing the game.
    Happens to me too.
  • Samadhi
    Samadhi
    ✭✭✭✭✭
    ✭✭✭
    nine9six wrote: »
    My subscription just got canceled?

    IDK any hours but will share my /Played All info when back online. Now...sans 1 of 14 Alts. RIP Deleted Warden.

    Willing to bet yours is even higher than my own
    personally left back before Dark Brotherhood, and just came back a few weeks ago
    all those missed potential hours of play
    "If you want others to be happy, practice compassion. If you want to be happy, practice compassion." -- the 14th Dalai Lama
    Wisdom is doing Now that which benefits you later.
  • TeIvanni
    TeIvanni
    ✭✭✭✭
    yodased wrote: »
    TeIvanni wrote: »
    That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

    Everyone seems to think this means the ban hammer.

    If that were the case, I think the post would have read "any accounts found to be abusing it will be banned."

    "Taken care of" is vague and from a purely linguistic view doesn't even necessarily mean something bad.

    Example: "When my grandfather was sick, my family made sure he was taken care of."

    .

    This can also be read to the grandfather is now dead.

    Vinny, go take care of Paulie, he has a case of the cantshutup.

    I guess if i was in the mob, yeah.

    WAIT is Gina in the mob??
    Edited by TeIvanni on August 16, 2017 4:28PM
    -Telvanni
    The Greatest of the Great Houses

    Late Night ERP GM
    Nightfighters - Officer/Raid Lead
    [Immortal Redeemer]
    [Gryphonheart]
    [Tick-Tock Tormentor]

This discussion has been closed.