Server Down again, for a few hours, in 10 mins.

Linaleah

oh holy hell... so its not something that can be done accidentally then? well.. I'll be sad to lose a few new recipes i found before logging out for the night (no exploiting, just lots and lots and lots and LOTS or urn looting :P ), but.. I can find them again. losing years worth of progress is awful

TeIvanni

Kildayen wrote: »

Cpt_Teemo

nine9six wrote: »

I haven't heard back from them yet. They also trashed the Great House Hlaalu bank. This cannot stand!

Anyways, like I said, I don't know *for sure* that this is all related...but judging how bad this *could* be...it explains the reason to pull the servers down to prevent it from spreading.

*fingers crossed*

Yeah as I said before reminds me of that bug that allowed random people to login to other peoples accounts during week 1 of launch 3 years ago not onpurpose but yeah they did mess around with them

AhPook_Is_Here

Nifty2g wrote: »

@ZOS_GinaBruno Hi if the servers are being down to fix the exploit how come we are not allowed to know anything about it? I haven't known the servers to be taken down for a fix before, usually it's a hotfix, though I can't remember if the banker exploit was taken down.

Anyway, I'm assuming this is to do with something to do with gold or item duplication.

If their patch doesn't actually fix it. We've actually seen that before where they took the servers down to apply an emergency fix and the fix no fixed.

oMrRust

GCVDJ11T wrote: »

oMrRust wrote: »

@ZOS_GinaBruno I be still wondering if this exploit is something someone can do completely on accident and not even know it.

Wait....wait...wait..... if you log onto someone account in accident then you log the F out and immediately message ZOS!!
Clearing out their gold and kicking people... that is not an "accident"

It might not even be that issue that I'm seeing lol. It could be something else completely.
That issue though I do hope gets fixed, my bank was untouched though.
we still don't know what exploit it is though lol.

Mureel

nine9six wrote: »

I haven't heard back from them yet. They also trashed the Great House Hlaalu bank. This cannot stand!

Anyways, like I said, I don't know *for sure* that this is all related...but judging how bad this *could* be...it explains the reason to pull the servers down to prevent it from spreading.

*fingers crossed*

I'd be shaking. I don't know how you seem so calm *kowtow*. It was awfully weird to mess with ranks because EVERYONE sees that - so whoever did it is a moron as well as a ***.

FakeFox

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

Please don't tell me it's the bugged no death achievement in falkreath...

DBZVelena

I prefer hearing about exploits after they are fixed. Why? Because it cuts down on temptation. Nobody is tempted to try out a exploit that is already fixed. So no risk of getting banned because you were a curious Khajit and couldn't control yourself.

Side note, i hope your account gets fixed @nine9six cus that just sux. And if it means a roll back, then i really don't mind the extra time i'll have to play to get back to where i left off. Cus thats just not cool to do that to people.

Onigar

nine9six wrote: »

rhapsodious wrote: »

Shado187 wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

I wonder what exploit could get Zeni off its butts to jump and fix? I mean we have gone several weeks even months with certain exploits before Zeni would acknowledge them, and we have had some bad exploits in the past so what makes this one so special that Zeni jumps to fix it?

Generally if the exploit can ruin the in-game economy, they're faster about fixing it since it has a wide impact, like with the survey banker exploit. So I'm thinking it's along those lines, but it'd still be nice to get confirmation if the exploit is something that'd have to be done maliciously/intentionally.

This.

I can't say this is *EXACTLY* what the issue is, but I'll give you a little insight on what I've experienced in the last 12 hours...

I logged-off around 9:30 PM EST last night.

I checked Discord on my phone around 7 AM EST while taking my puppy out and had our 2nd In Command messaging me saying I was demoting people, kicking people, Guild Bank, etc. They knew it wasn't me, and that my account had been compromised.

I logged in and checked, sure enough...my account (Tens of millions of Gold and tens of thousands of Gold Materials, Psijic Recipes, Rare Motifs, etc. Literally...a Jackpot Account.) had been hijacked.

I never got an "unknown IP" email. I only play in 2 locations. Neither are accessible during the hours which this 'attack' took place. Unless you like armed security at one location or a nasty Doberman in your face at another...lol.

I lost 3.5 years worth of stuff, not to mention 2 of my Personal Guild Banks!

I hope this is all related, and I hope they roll-back all the changes that were made during this time.

*IF* this isn't related...well...it's been fun playing with you all!

The evidence of what you had in your accounts/banks could be on the PTS in this case even without a rollback I would hope ZOS is sympathetic to such an account hack situation and can do something like copy over the items from PTS back to the Live server.

Devilhand

nine9six wrote: »

rhapsodious wrote: »

Shado187 wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

I wonder what exploit could get Zeni off its butts to jump and fix? I mean we have gone several weeks even months with certain exploits before Zeni would acknowledge them, and we have had some bad exploits in the past so what makes this one so special that Zeni jumps to fix it?

Generally if the exploit can ruin the in-game economy, they're faster about fixing it since it has a wide impact, like with the survey banker exploit. So I'm thinking it's along those lines, but it'd still be nice to get confirmation if the exploit is something that'd have to be done maliciously/intentionally.

This.

I can't say this is *EXACTLY* what the issue is, but I'll give you a little insight on what I've experienced in the last 12 hours...

I logged-off around 9:30 PM EST last night.

I checked Discord on my phone around 7 AM EST while taking my puppy out and had our 2nd In Command messaging me saying I was demoting people, kicking people, Guild Bank, etc. They knew it wasn't me, and that my account had been compromised.

I logged in and checked, sure enough...my account (Tens of millions of Gold and tens of thousands of Gold Materials, Psijic Recipes, Rare Motifs, etc. Literally...a Jackpot Account.) had been hijacked.

I never got an "unknown IP" email. I only play in 2 locations. Neither are accessible during the hours which this 'attack' took place. Unless you like armed security at one location or a nasty Doberman in your face at another...lol.

I lost 3.5 years worth of stuff, not to mention 2 of my Personal Guild Banks!

I hope this is all related, and I hope they roll-back all the changes that were made during this time.

*IF* this isn't related...well...it's been fun playing with you all!

That seems to be a personal problem of yours... You have been hacked and hence you should had reported that directly to ZOS, so they can investigate the issue and help you out. I dont see how taking down the servers because of an exploit relates to your personal issue...

Sorry about that, I would be as upset as you are. Beta player my self to.
Good luck getting all back though

Edit: And the fact the hacker took time to demote/kick people of guild... Yea... Probably someone that didnt like you hacked you bro.. Just saying. Seems personal.

nine9six

CalebBlackhand wrote: »

nine9six wrote: »

I never got an "unknown IP" email. I only play in 2 locations. Neither are accessible during the hours which this 'attack' took place. Unless you like armed security at one location or a nasty Doberman in your face at another...lol.

I'll take the Doberman if you don't need him any more But if this is (related to) the exploit, the prime-time-downtime is all but perfectly okay.

haha, you'd like him, too! His father was #1 in the US and Canada and his uncle is the current #1 in the US. His mother wasn't bad, either!

Thanks for the well-wishes. I'm freaking out, to say the least...

gard

GCVDJ11T wrote: »

OMG dude that is awful!

IF THIS IS IT THEN ZOS BETTER PERMA IP BAN... SERIOUSLY!! THERE IS NO WAY THAT SOMEONE CAN SAY THEY DIDN'T KNOW THIS WAS WRONG!!!!!

LOL an IP ban... How exactly would this work?

GCVDJ11T

@ZOS_GinaBruno

The servers should be 100% roll the servers back if you can't replace @nine9six's stuff and the stuff of others that were compromised.

Kyle1983b14_ESO wrote: »

StackonClown wrote: »

nine9six wrote: »

rhapsodious wrote: »

Shado187 wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

I wonder what exploit could get Zeni off its butts to jump and fix? I mean we have gone several weeks even months with certain exploits before Zeni would acknowledge them, and we have had some bad exploits in the past so what makes this one so special that Zeni jumps to fix it?

Generally if the exploit can ruin the in-game economy, they're faster about fixing it since it has a wide impact, like with the survey banker exploit. So I'm thinking it's along those lines, but it'd still be nice to get confirmation if the exploit is something that'd have to be done maliciously/intentionally.

This.

I can't say this is *EXACTLY* what the issue is, but I'll give you a little insight on what I've experienced in the last 12 hours...

I logged-off around 9:30 PM EST last night.

I checked Discord on my phone around 7 AM EST while taking my puppy out and had our 2nd In Command messaging me saying I was demoting people, kicking people, Guild Bank, etc. They knew it wasn't me, and that my account had been compromised.

I logged in and checked, sure enough...my account (Tens of millions of Gold and tens of thousands of Gold Materials, Psijic Recipes, Rare Motifs, etc. Literally...a Jackpot Account.) had been hijacked.

I never got an "unknown IP" email. I only play in 2 locations. Neither are accessible during the hours which this 'attack' took place. Unless you like armed security at one location or a nasty Doberman in your face at another...lol.

I lost 3.5 years worth of stuff, not to mention 2 of my Personal Guild Banks!

I hope this is all related, and I hope they roll-back all the changes that were made during this time.

*IF* this isn't related...well...it's been fun playing with you all!

Sad that it takes players to narrow down what is going on rather than ZOS just giving us a decent update - especially if our accounts might be comprimised - SMH.. people seem to congratulating ZOS on 'cute memes' and taking the servers down and not really expecting much more.. Honest players are kept in the dark - whilst the exploiters will continue to collude and share their little tricks.

Anyway ZOS - we will find out anyway, just through the grapevine and not through a couple of lines from you.. wierd but watev's.

Well I just changed my PW just incase I would probably suggest anyone else to too

Awesome idea dude...

nine9six

Devilhand wrote: »

nine9six wrote: »

rhapsodious wrote: »

Shado187 wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

I wonder what exploit could get Zeni off its butts to jump and fix? I mean we have gone several weeks even months with certain exploits before Zeni would acknowledge them, and we have had some bad exploits in the past so what makes this one so special that Zeni jumps to fix it?

Generally if the exploit can ruin the in-game economy, they're faster about fixing it since it has a wide impact, like with the survey banker exploit. So I'm thinking it's along those lines, but it'd still be nice to get confirmation if the exploit is something that'd have to be done maliciously/intentionally.

This.

I can't say this is *EXACTLY* what the issue is, but I'll give you a little insight on what I've experienced in the last 12 hours...

I logged-off around 9:30 PM EST last night.

I checked Discord on my phone around 7 AM EST while taking my puppy out and had our 2nd In Command messaging me saying I was demoting people, kicking people, Guild Bank, etc. They knew it wasn't me, and that my account had been compromised.

I logged in and checked, sure enough...my account (Tens of millions of Gold and tens of thousands of Gold Materials, Psijic Recipes, Rare Motifs, etc. Literally...a Jackpot Account.) had been hijacked.

I never got an "unknown IP" email. I only play in 2 locations. Neither are accessible during the hours which this 'attack' took place. Unless you like armed security at one location or a nasty Doberman in your face at another...lol.

I lost 3.5 years worth of stuff, not to mention 2 of my Personal Guild Banks!

I hope this is all related, and I hope they roll-back all the changes that were made during this time.

*IF* this isn't related...well...it's been fun playing with you all!

That seems to be a personal problem of yours... You have been hacked and hence you should had reported that directly to ZOS, so they can investigate the issue and help you out. I dont see how taking down the servers because of an exploit relates to your personal issue...

Sorry about that, I would be as upset as you are. Beta player my self to.
Goodl uck getting all back though

lol you're funny.

Zaldan

AcadianPaladin wrote: »

I was nearing the end of a dungeon when I got a big bright yellow notice about the servers going down in 10 min for maint. Putting that notice in game was very helpful and let me get my elf to a happy place and exit the game in a controlled manner. Thanks for the in game notice!

Hey, maybe just me, but I could care less what the exploit is. The timing indicates it is serious and the exclusion of XBox servers means it was likely introduced by the latest patch since XBoxers don't have that patch yet. That's enough for me.

shouldve carried on, servers didnt go down for 30mins lol

Magdalina

BlackbirdV wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

Any MMO server going down for unscheduled maintenance without much of a warning usually means the bug is very severe. I smell duplication bug.

They don't take servers down for duplication bugs afaik. These have been in game for weeks shortly after launch and they didn't care - not enough to take servers down for instant fix, anyway. I'd guess Crown Store because THAT they'd react to alright...or perhaps indeed something related to account security.

@ZOS_GinaBruno, I understand you're simply saying what you're allowed to say and I assume you won't be allowed to say what it is even after it's fixed, but what is the actual reasoning for this total lack of transparency? Surely if you're getting this fixed it cannot possibly harm anyone to know what it actually was.

Edit: wow @nine9six, hope you can get that sorted out:( Could it be that your email account got hacked as well and someone recieved that code instead of bypassing the need for one?x_x

nine9six

Onigar wrote: »

nine9six wrote: »

rhapsodious wrote: »

Shado187 wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

I wonder what exploit could get Zeni off its butts to jump and fix? I mean we have gone several weeks even months with certain exploits before Zeni would acknowledge them, and we have had some bad exploits in the past so what makes this one so special that Zeni jumps to fix it?

Generally if the exploit can ruin the in-game economy, they're faster about fixing it since it has a wide impact, like with the survey banker exploit. So I'm thinking it's along those lines, but it'd still be nice to get confirmation if the exploit is something that'd have to be done maliciously/intentionally.

This.

I can't say this is *EXACTLY* what the issue is, but I'll give you a little insight on what I've experienced in the last 12 hours...

I logged-off around 9:30 PM EST last night.

I checked Discord on my phone around 7 AM EST while taking my puppy out and had our 2nd In Command messaging me saying I was demoting people, kicking people, Guild Bank, etc. They knew it wasn't me, and that my account had been compromised.

I logged in and checked, sure enough...my account (Tens of millions of Gold and tens of thousands of Gold Materials, Psijic Recipes, Rare Motifs, etc. Literally...a Jackpot Account.) had been hijacked.

I never got an "unknown IP" email. I only play in 2 locations. Neither are accessible during the hours which this 'attack' took place. Unless you like armed security at one location or a nasty Doberman in your face at another...lol.

I lost 3.5 years worth of stuff, not to mention 2 of my Personal Guild Banks!

I hope this is all related, and I hope they roll-back all the changes that were made during this time.

*IF* this isn't related...well...it's been fun playing with you all!

The evidence of what you had in your accounts/banks could be on the PTS in this case even without a rollback I would hope ZOS is sympathetic to such an account hack situation and can do something like copy over the items from PTS back to the Live server.

I hadn't thought of that.

BluePwnsU

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

What if you didn't do an exploit intentionally? Me and a group of friends got the no death on our first run, despite dying on the last boss countless times. We were confused as to how we even got the achievement, especially when we had someone dc at the last boss, and we got in a random, that also got the achievement.

OrphanHelgen

ZOS_GinaBruno wrote: »

TeIvanni wrote: »

Hopefully they fix the Treasure Hunter CP while they're at it!

That fix will be in the next incremental, not during this downtime.

ad4mss wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

Please explain us once again, why downtime is done only when EU prime time is nearby? Few hours for fixing some exploit? Since when applying fixes takes so much time? You need to replace whole game data at servers or what?

We certainly avoid taking the server offline during prime time, but in this case, the issue was serious enough to require us to apply a fix immediately.

everything in an mmo is primetime XD
I know someone who have their playtime before work at 6 am, and someone getting up from bed at 15 pm.

zsban

esotoon wrote: »

Huyen wrote: »

Even better: just one exploit. Normal downtime is already a few hours, so why does it take another few hours to fix one little thing?

This is ZOS - Their on/off switch is RNG based, so they only have a 1 in 6 million chance of getting the result they want whenever they press it. They are thinking about introducing a token system to make it faster, but there's no ETA yet.

Hah, could be that servers can only come back online after someone successfully loots a sharpened mother sorrow sword during post release checks. (well I guess it should be infused now... but anyway).

Bam_Bam

cyberjanet wrote: »

My husband suggests it was an exploit that allowed you to make nirncrux from copper. He just wishes he had found it before they began fixing it.
But actually, wouldn't that be a truly awesome alchemical skill!

https://youtu.be/TkZFuKHXa7w

rhapsodious

Devilhand wrote: »

nine9six wrote: »

rhapsodious wrote: »

Shado187 wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

I wonder what exploit could get Zeni off its butts to jump and fix? I mean we have gone several weeks even months with certain exploits before Zeni would acknowledge them, and we have had some bad exploits in the past so what makes this one so special that Zeni jumps to fix it?

Generally if the exploit can ruin the in-game economy, they're faster about fixing it since it has a wide impact, like with the survey banker exploit. So I'm thinking it's along those lines, but it'd still be nice to get confirmation if the exploit is something that'd have to be done maliciously/intentionally.

This.

I can't say this is *EXACTLY* what the issue is, but I'll give you a little insight on what I've experienced in the last 12 hours...

I logged-off around 9:30 PM EST last night.

I checked Discord on my phone around 7 AM EST while taking my puppy out and had our 2nd In Command messaging me saying I was demoting people, kicking people, Guild Bank, etc. They knew it wasn't me, and that my account had been compromised.

I logged in and checked, sure enough...my account (Tens of millions of Gold and tens of thousands of Gold Materials, Psijic Recipes, Rare Motifs, etc. Literally...a Jackpot Account.) had been hijacked.

I never got an "unknown IP" email. I only play in 2 locations. Neither are accessible during the hours which this 'attack' took place. Unless you like armed security at one location or a nasty Doberman in your face at another...lol.

I lost 3.5 years worth of stuff, not to mention 2 of my Personal Guild Banks!

I hope this is all related, and I hope they roll-back all the changes that were made during this time.

*IF* this isn't related...well...it's been fun playing with you all!

That seems to be a personal problem of yours... You have been hacked and hence you should had reported that directly to ZOS, so they can investigate the issue and help you out. I dont see how taking down the servers because of an exploit relates to your personal issue...

Sorry about that, I would be as upset as you are. Beta player my self to.
Goodl uck getting all back though

I'm... not sure if you're getting that their account being able to be accessed without sending the unknown IP email could be the exploit? Assuming that that's what happened, unauthorized access to accounts is kind of a Big Deal...

Hope you get your stuff back, man. That reeks. ):

OC_Justice

@nine9six
This has to be the issue. There is no way allowing random people logging into random accounts would not warrant a complete shutdown of servers. I have confidence in the good people of ZoS to restore your items and hard work.

Typeous

@ZOS_GinaBruno is this exploit about new dungeons or base game exploit?

DBZVelena

If its a server roll back, its understandable that they don't have an eta. Since they also want to catch the thieves, see the full extent of damage to estimate how far back the roll back needs to go. And which accounts are the culprits for the crime so those can be banned.
All of those things are time consuming and have no normal eta.
So yea, very likely this is whats up.

StackonClown

Magdalina wrote: »

BlackbirdV wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

Any MMO server going down for unscheduled maintenance without much of a warning usually means the bug is very severe. I smell duplication bug.

They don't take servers down for duplication bugs afaik. These have been in game for weeks shortly after launch and they didn't care - not enough to take servers down for instant fix, anyway. I'd guess Crown Store because THAT they'd react to alright...or perhaps indeed something related to account security.

@ZOS_GinaBruno, I understand you're simply saying what you're allowed to say and I assume you won't be allowed to say what it is even after it's fixed, but what is the actual reasoning for this total lack of transparency? Surely if you're getting this fixed it cannot possibly harm anyone to know what it actually was.

Unless there is a law or legal requirement, there shouldn't be a reason to not be 'allowed to say' - at least in the most generic terms.. e.g. some people were found to 'get' 50 items for the price of 1 - whatever - without giving up the exploit (so people dont frantically try to discover it) and sure do this after you take the servers down.

There is no 'not allowed' - its simply a 'choose not to' because most users tolerate it and *some* would rather focus on flower or kitten memes

ZOS_GinaBruno

BluePwnsU wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

What if you didn't do an exploit intentionally? Me and a group of friends got the no death on our first run, despite dying on the last boss countless times. We were confused as to how we even got the achievement, especially when we had someone dc at the last boss, and we got in a random, that also got the achievement.

This isn't for the no-death achievement - you're fine.

Rohamad_Ali

Well this lack of information and speculation has been fun . I assume anything that can't be devulged as something that would effect consumer confidence so I'm just going to assume I should pull my consumer confidence and avoid resub this round . Change all my information to log in and go to DefCon 1 like ZoS is .

DBZVelena

ZOS_GinaBruno wrote: »

BluePwnsU wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

What if you didn't do an exploit intentionally? Me and a group of friends got the no death on our first run, despite dying on the last boss countless times. We were confused as to how we even got the achievement, especially when we had someone dc at the last boss, and we got in a random, that also got the achievement.

This isn't for the no-death achievement - you're fine.

Might want to add that info to this: https://forums.elderscrollsonline.com/en/discussion/366588/pc-mac-na-eu-downtime-8-16-10-40am-edt#latest
Topic, i'm seeing a lot of people here posting that they're worried about that bug.

ZOS_GinaBruno

OrphanHelgen wrote: »

ZOS_GinaBruno wrote: »

TeIvanni wrote: »

Hopefully they fix the Treasure Hunter CP while they're at it!

That fix will be in the next incremental, not during this downtime.

ad4mss wrote: »

ZOS_GinaBruno wrote: »

MrCray78 wrote: »

What is the exploit please @ZOS_GinaBruno ?

Due to the nature of the exploit, we aren't able to divulge any details. That said, you can rest assured that we will be fixing it, and any accounts found to be abusing it will be taken care of.

Please explain us once again, why downtime is done only when EU prime time is nearby? Few hours for fixing some exploit? Since when applying fixes takes so much time? You need to replace whole game data at servers or what?

We certainly avoid taking the server offline during prime time, but in this case, the issue was serious enough to require us to apply a fix immediately.

everything in an mmo is primetime XD
I know someone who have their playtime before work at 6 am, and someone getting up from bed at 15 pm.

That's very true. It's always tough to choose a time to do maintenance since someone will always be affected. But playing before 6am? Ouch!