All of my Stonefalls and Deshaan quests reset. Wonderful, subscription-quality work right here, guys. I'm going to start screen-shotting my stats..everything each time I log on, so I can keep track of what I have, and may lose in the future because of "fixes."

Zenimax, don't bother having play-testers if you're not going to listen to a word of their reports. Save us all the time, and for goodness sakes, just stop the lies, because that is all the PTS is...a big fat hype-machine for the most dedicated VR Guilds to show off what's to come under the guise of "testing."

We did not pay $100 and then another $15 monthly to test the game for you. You should have listened to your PTS players. Hiccups with fledgling MMO's are understood, this is not the case. This is blundering through a "Push it out the door, patch it later" demeanor that needs to stop.

Seriously, when it comes out as fact that you knew for weeks before, and released it anyway, we have every right and reason to be angry.

Whether its truly a cosmetic issue or not, what bothers me is why a fix has not yet been applied to the PTS if the PTS players were reporting it weeks ago.

If it were simply cosmetic, it should be easy (or easier) to fix... right? I mean I don't know much about how the programming/databases would work in this regards so I'm not claiming any "know-how"... but it makes sense to me.

They said a fix will be available in at least a few weeks... well technically it's been more than a few weeks since the issue was reported. So... again... if it's only cosmetic... what could make it take this long to fix?

Additionally, to reiterate what I think other people have said in a round about way... if we continue to progress and complete quests etc, in light of my previous paragraphs, how can we be guaranteed we will not run into more issues down the road when a "fix" is applied.

TenAngryPistols wrote: »

Additionally, to reiterate what I think other people have said in a round about way... if we continue to progress and complete quests etc, in light of my previous paragraphs, how can we be guaranteed we will not run into more issues down the road when a "fix" is applied.

Exactly, when they "fixed" the Stormhaven Acheivements. It fixed them, but only if you had not yet completed them. Anyone who had those quests completed were left out. This patch was supposed to address the retroactively crediting completed achievements.

Instead, it broke all the acheivements.

Surprised that we are skeptical?

ZharaX wrote: »

Because they say so on all other threads (except this one) that's it's all cosmetic ^^

I am one of those players that have NOT logged in at all after the patch. From the very minute people opened this thread and started writing about various issues I got the feeling that this 'patch' would not end well.

So more wait for my part, until everything calms and gets fixed.

Heh, pretty much the same here, but the have the fix testing it now a plan to roll it out.

Look for yourself:
http://forums.elderscrollsonline.com/tracker

I know its hard to look around a bit, so I am mr nice ORC and post it here:

ZOS_JasonL admin
May 24 Staff Post
Hey there, everyone. We'd like to provide some additional information on some of the issues associated with this recent patch. The missing achievements are not actually missing, as it's strictly a visual UI error. Rest assured, all your data still exists, so you can still continue to play and gain achievements. We'll be pushing a fix as soon as we can.

The quest rollback issue has been fixed since today's patch. Keep in mind that if you completed one step of a quest that was changed with the patch, you may be required to start the quest again. If you accepted or progressed at all on a step for which the prerequisites were changed, it may get removed entirely from your Journal and you will need to re-accept it once you have the correct prerequisites. Of course, if you have any questions or concerns, be sure to submit a ticket so that our Support Team can investigate further.

We appreciate your patience, and for helping to report these issues. In the future, be sure to also check out our Dev Tracker so you can stay up-to-date on any developer posts. Thanks!
The Elder Scrolls Online Social Team - ZeniMax Online StudiosZOS_JasonL admin
May 24 Staff Post
Hey there, everyone. We'd like to provide some additional information on some of the issues associated with this recent patch. The missing achievements are not actually missing, as it's strictly a visual UI error. Rest assured, all your data still exists, so you can still continue to play and gain achievements. We'll be pushing a fix as soon as we can.

The quest rollback issue has been fixed since today's patch. Keep in mind that if you completed one step of a quest that was changed with the patch, you may be required to start the quest again. If you accepted or progressed at all on a step for which the prerequisites were changed, it may get removed entirely from your Journal and you will need to re-accept it once you have the correct prerequisites. Of course, if you have any questions or concerns, be sure to submit a ticket so that our Support Team can investigate further.

We appreciate your patience, and for helping to report these issues. In the future, be sure to also check out our Dev Tracker so you can stay up-to-date on any developer posts. Thanks!
The Elder Scrolls Online Social Team - ZeniMax Online Studios

@Cogo‌ I think the issue here is people don't fully believe the claim that it is strictly cosmetic. From what I can tell they change the achievement names, which means they are now reading and writing to a new DB table (probably) and don't have access/sync with the data in the previous table. So yeah, I guess that is sort of cosmetic.

The concern many people have is that when they "fix" this it will mean copying the old data into the new table and if they don't do it right they will overwrite any quest complete points that happen from now until when the fix is applied.

Yes, competent developers and good QA on the fix should allow for a merging of the two tables so data isn't lost from progress made in between.

However, I think a lot of people don't necessarily have confidence that they can do that fix properly and not lose data from progress made in between. Especially after the Cragfail patch debacle that caused this.

And EU server got patch and working!


ZOS_JessicaFolsomZOS_JessicaFolsom admin
3:27AM Staff Post
We completed pushing the patch to the European megaserver much earlier than anticipated. If you are currently playing on the European megaserver please completely exit the client and patch to get the fixes. Thank you!
Jessica Folsom
Community Manager (English) - The Elder Scrolls Online

kirnmalidus wrote: »

@Cogo‌ I think the issue here is people don't fully believe the claim that it is strictly cosmetic. From what I can tell they change the achievement names, which means they are now reading and writing to a new DB table (probably) and don't have access/sync with the data in the previous table. So yeah, I guess that is sort of cosmetic.

This is also what I understood the issue to be, as someone earlier in this thread also suggested the same thing. Which from the little bit I've done with databases... makes perfect sense. "Cosmetic" would be a bit misleading imo...

But alas, back to my original point... If they were aware of it weeks ago when it was first brought to their attention... why the delay in fixing it? Why do they need a few MORE weeks than they've already had? Does it really take weeks to fix an issue like this? Why even roll out that part of the update in the first place...

Personally my biggest frustration with all these issues is the fact they felt the need to release such a huge content update AS WELL as patches/fixes. Why not fix what you "know" you can fix immediately/quickly?

@Cogo
What patch? my quests achievements are still missing..
Is that true for anyone else?

erezhub wrote: »

@Cogo
What patch? my quests achievements are still missing..
Is that true for anyone else?

Around 4 am last night EU time this was posted:


ZOS_JessicaFolsomZOS_JessicaFolsom admin
3:27AM Staff Post
We completed pushing the patch to the European megaserver much earlier than anticipated. If you are currently playing on the European megaserver please completely exit the client and patch to get the fixes. Thank you!
Jessica Folsom
Community Manager (English) - The Elder Scrolls Online

Link is here, and if you having problems, you should submit it and even post it in that thread. Americans seams to still have problems even logging on. But those who are online, seams to be quite happy.

http://forums.elderscrollsonline.com/discussion/101227/confirmed-memory-leak-in-1-1-2/p16

You can follow all the DEVS communication here: (And you are allowed to post about any problems you have)

http://forums.elderscrollsonline.com/tracker

Regarding achievement they already last night commented on it that even if they are gone from your journal, its not gone. You have them. They just dont show.

Let me post again, and you find this post on the Dev tracker:

Hey there, everyone. We'd like to provide some additional information on some of the issues associated with this recent patch. The missing achievements are not actually missing, as it's strictly a visual UI error. Rest assured, all your data still exists, so you can still continue to play and gain achievements. We'll be pushing a fix as soon as we can.

The quest rollback issue has been fixed since today's patch. Keep in mind that if you completed one step of a quest that was changed with the patch, you may be required to start the quest again. If you accepted or progressed at all on a step for which the prerequisites were changed, it may get removed entirely from your Journal and you will need to re-accept it once you have the correct prerequisites. Of course, if you have any questions or concerns, be sure to submit a ticket so that our Support Team can investigate further.

We appreciate your patience, and for helping to report these issues. In the future, be sure to also check out our Dev Tracker so you can stay up-to-date on any developer posts. Thanks!
The Elder Scrolls Online Social Team - ZeniMax Online Studios

Scratchmybutt wrote: »

@Cogo they should make you a DEV too! You would fit in there quite nice!

Let me post again aswell...

If it would be STRICTLY A VISUAL UI ERROR then all my achievements should show up 0/55 for instance, but the quests i did AFTER the patch did count because i am at 8/55 this very moment for Deshaan, and i DIDN'T get the achievement for completing that zone...

Thank you, I am way to addicted to forums when there are important things going on. However, I am beeing called names, whined about because I write way to much before coming to the point, which is one of my bad flaws.

Thank you very much for the compliment! Made me smile!

Regarding your achievements or other problems. Just look at the devs threads and post in there.

As well as bug-report in game. Way to many people do not do that because they don't think it will do much good.

Well, doing nothing isnt solving it either, is it.

There is 1 bug the DEVS early last night spoke of and if your hirelings do not bring you anything, you must contact support in game and they will send the items.

Ok 1 question: Why in Gods name is this forum called Customer Support - English?

You're suggesting we should go read about 1% of really important stuff that they actually manage to fix?

I was always under the impression people needed to post their problems in here... hence the name Customer Support, but i have yet to receive one reply or even an e-mail adressing one of the many problems i've posted.

So far your argument about doing nothing isn't solving anything... Or is it?

LOL you all made me laugh. This is a freaking UI bug, just relax and forget about your achievement point, you'll get them back in an upcoming patch.

All of my chars who had passed all the Alliance territories (except the recent one for any of them) lost all Achievements for them. Exmpl: my mage VR5 lost all DC Achievements and all AC achievements (exet the recent Reaper's March area). My war (who is now at the Greenshade area) lost his achievements for Grahtwood and Auridon. Etc etc
Also after that last patch.......