ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

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  • silky_soft
    silky_soft
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    super laggy, just got kicked from bg. lots of high apm players in the match.

    Edit: I got error 103 so now got to wait 10 mins
    Edited by silky_soft on January 17, 2025 10:44PM
    Streak moves you faster then speed cap.
    Dragon Leap and Fossilise CC happens at the start of the activation not at the contact point.
    Battlespirit 8m range buff to 28m skills needs to be removed.
    My heavy attacks still don't work and I still get stuck in ambush.
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Hi all, just wanted to provide a quick follow up before heading out for the weekend. We are getting close to finalizing the survey that we will share here in the coming weeks to better track some of this information regarding lag and connection issues. We took a look at the survey yesterday and are making some changes to wording before building it out and getting it in your hands.

    The survey will also help when tracking what are strictly performance issues versus what is happening during a DDOS attack or during attempted measures against those attacks.

    As a reminder, the survey is meant to get your direct instances of issues and specific feedback directly to our teams working on improving your general play experience. And this way you can also avoid a ton of ticket numbers.

    Thanks again for your patience and have a great weekend.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • LadyGP
    LadyGP
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    ZOS_Kevin wrote: »
    Hi all, just wanted to provide a quick follow up before heading out for the weekend. We are getting close to finalizing the survey that we will share here in the coming weeks to better track some of this information regarding lag and connection issues. We took a look at the survey yesterday and are making some changes to wording before building it out and getting it in your hands.

    The survey will also help when tracking what are strictly performance issues versus what is happening during a DDOS attack or during attempted measures against those attacks.

    As a reminder, the survey is meant to get your direct instances of issues and specific feedback directly to our teams working on improving your general play experience. And this way you can also avoid a ton of ticket numbers.

    Thanks again for your patience and have a great weekend.

    Awesome news, thanks for the update Kevin!
    Will the real LadyGP please stand up.
  • LadyGP
    LadyGP
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    well.. I made it 1 hour with a VPN. (took an hour to find a fight fwiw) yyrpfm3tnp34.png

    Edit : mclralg1dot2.png

    Edit Edit: fw9nrlp28xyz.png
    y do i tryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
    Edited by LadyGP on January 18, 2025 1:17AM
    Will the real LadyGP please stand up.
  • cptscotty
    cptscotty
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    Still having lag spikes...but now...the ping/latency in game doesnt reflect the lag. Its there. You definitely can see it and the games huge delays. But now its just not reported in the ping.

    Lost over an hours worth of Tel Var just now from these delays.

    Only seeing this in instanced combat such as dungeons, bgs, trials, and now IC. When out of combat I am not seeing this. Performance otherwise seems fine...just massive delay spikes in the game.

    Others on west coast of usa saying they notice the same thing at the same time when playing.
  • phanuel_ithran
    Happening again for me as well. It was fine for 2-3 days, now it's in the gutter again since last night.
    CP: ~800
    Main: Nord Templar PVE Tank
  • Calastir
    Calastir
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    Sidenote; This is all I get whenever I click on a new notification for this topic:
    dul93xjkahsq.png
    Chaszmyr Do'Benrae (Dunmer Magsorc Vampire Infinity) ~ Dusk Doublespeak (Breton Magplar Werewolf) ~ Stan of Rimari (Nord Dragonknight Tank) ~ Bunto Kim Alhambra (Redguard Magplar Paladin) ~ Alicyankali (Argonian Magicka Necromancer Draugr Kin) ~ Gruuman Odinfan (Orsimer Magplar) ~ Boymans van Beuningen (Khajiit Stam Warden Bowzerker) ~ Flannelflail (Imperial Stamina Nightblade Brawler PVP) ~ Calastir (Altmer Stamina Dragonknight) ~ Sallystir (Bosmer Stam Warden Frostbite PVP) ~ Zalastir (Altmer Magicka Warden Ice Storm) ~ Capt Peach (Nord Stamcanist Crux Cannon) ~ PC EU ~ Flynt Westwood (Bosmer Magicka Dragonknight) ~ Chandu the Conjurer (Redguard Magcanist Rune Walker) ~ PC NA ~ since May 26th, 2021.
  • DigiAngel
    DigiAngel
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    cptscotty wrote: »
    Still having lag spikes...but now...the ping/latency in game doesnt reflect the lag. Its there. You definitely can see it and the games huge delays. But now its just not reported in the ping.

    Lost over an hours worth of Tel Var just now from these delays.

    Only seeing this in instanced combat such as dungeons, bgs, trials, and now IC. When out of combat I am not seeing this. Performance otherwise seems fine...just massive delay spikes in the game.

    Others on west coast of usa saying they notice the same thing at the same time when playing.

    Ya same...DSR last night and several pauses where nothing moves for a few and then resumes. Skills don't fire sometimes...kind of a mess.
  • Orbital78
    Orbital78
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    DigiAngel wrote: »

    Ya same...DSR last night and several pauses where nothing moves for a few and then resumes. Skills don't fire sometimes...kind of a mess.

    One of my guilds started a new vRG HM prog, and it was having spikes too. Odd thing was that it was not registering on the ping meter. The game was running great until prime time, ~60-90ms.
  • Beilin_Balreis_Colcan
    Beilin_Balreis_Colcan
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    Calastir wrote: »
    Sidenote; This is all I get whenever I click on a new notification for this topic:
    dul93xjkahsq.png
    Same here: probably yet another bug in the "Vanilla" forum software. Clicking on the thread title works, though, and generally takes you to the latest unread post.
    It's not the only problem Vanilla seems to have either: we also have the page scrolling up/down (see the "forum post jumping" thread), the back button on our browsers not behaving normally for this site, and the incorrect icons in the new merged sub-forums.
    Edited by Beilin_Balreis_Colcan on January 19, 2025 12:58AM
    PC(Steam) / EU / play from Melbourne, Australia / avg ping 390
  • TaSheen
    TaSheen
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    vsrs_au wrote: »
    Same here: probably yet another bug in the "Vanilla" forum software. Clicking on the thread title works, though, and generally takes you to the latest unread post.
    It's not the only problem Vanilla seems to have either: we also have the page scrolling up/down (see the "forum post jumping" thread), the back button on our browsers not behaving normally for this site, and the incorrect icons in the new merged sub-forums.

    All of this. Vanilla is crap forum backend. I don't know what they charge a corp entity for an install like this one, but whatever it is it's WAY TOO MUCH.
    ______________________________________________________

    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

    PC NA, PC EU (non steam)- four accounts, many alts....
  • Beilin_Balreis_Colcan
    Beilin_Balreis_Colcan
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    What's really odd is that the "page not found" bug only occurs for this thread. Actually, no, that's wrong, I just noticed it with another thread.
    Edited by Beilin_Balreis_Colcan on January 19, 2025 1:17AM
    PC(Steam) / EU / play from Melbourne, Australia / avg ping 390
  • cptscotty
    cptscotty
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    Now some of us are getting Error 103 "Failed to obtain server connection information" during the middle of a trial run. Cant get back into the game after disconnects.

    Fun
  • LadyGP
    LadyGP
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    cptscotty wrote: »
    Now some of us are getting Error 103 "Failed to obtain server connection information" during the middle of a trial run. Cant get back into the game after disconnects.

    Fun

    They logging in to fast after crashing.

    Seriously, wait like.. 60 seconds.. don't rush it. If you log in to quick after certain kinds of crashes you get the 5 minutes lock out "bug" (feature).
    Will the real LadyGP please stand up.
  • silky_soft
    silky_soft
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    Terrible lag right now in bg. Had to leave the game.
    Streak moves you faster then speed cap.
    Dragon Leap and Fossilise CC happens at the start of the activation not at the contact point.
    Battlespirit 8m range buff to 28m skills needs to be removed.
    My heavy attacks still don't work and I still get stuck in ambush.
  • Rkindaleft
    Rkindaleft
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    cptscotty wrote: »
    Now some of us are getting Error 103 "Failed to obtain server connection information" during the middle of a trial run. Cant get back into the game after disconnects.

    Fun

    In our groups we get error every time if somebody tries to log back in before they were fully disconnected from the instance, I.E their character was no longer on the map. Notifying them when their character disappears seems to be a pretty consistent method of having this not happen.

    Edited by Rkindaleft on January 19, 2025 5:09AM
    https://youtube.com/@rkindaleft PlayStation NA. I upload parses and trial POVs sometimes.
    Spoiler
    Have cleared all trial hard modes.
    6/9 trial trifectas.
  • merevie
    merevie
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    I have had three moments of one minute gameplay in between crashes so bad I have to restart computer. Every time.
    LOOK AT THE TIME!
    This is not Dos or overpopulated pvp servers. Take some responsibility for the state of the servers.
    I am paying money for subscription and this is utterly unacceptable.
    Earlier today my group had to kick up to 4 of us every single time another group arrived as we all crashed.
    Get rid of ESO+ fee until the service is at least able to keep the game up for players.
    ppofzl698it8.png
    Edited by merevie on January 19, 2025 6:34AM
  • silky_soft
    silky_soft
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    Horrible even at this time. I have 220ms stable. I can hit as many skills as I want, not even targeted skills. Just cloak and it won't accept.
    Streak moves you faster then speed cap.
    Dragon Leap and Fossilise CC happens at the start of the activation not at the contact point.
    Battlespirit 8m range buff to 28m skills needs to be removed.
    My heavy attacks still don't work and I still get stuck in ambush.
  • M0ntie
    M0ntie
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    Pretty much every trial we run there will be a few people who get disconnected.
    While a survey will be something, surely ZoS can have system monitoring in place to detect and diagnose people getting disconnected???
    Its beyond a joke. This has been going on for months and months
  • LadyGP
    LadyGP
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    silky_soft wrote: »
    Horrible even at this time. I have 220ms stable. I can hit as many skills as I want, not even targeted skills. Just cloak and it won't accept.

    Avg for me now is up to 330. Used to be like.. 40.
    Will the real LadyGP please stand up.
  • DeadlySerious
    DeadlySerious
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    I'm not sure what's causing it, but maybe the lag is so bad that the game can't detect it anymore.

    Something happened last update that's made it so the latency meter is totally inaccurate. There is massive lag, but the meter is saying everything is fine when it so clearly is not.

    This is bad m'kay.
  • DeadlySerious
    DeadlySerious
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    merevie wrote: »
    I have had three moments of one minute gameplay in between crashes so bad I have to restart computer. Every time.
    LOOK AT THE TIME!
    This is not Dos or overpopulated pvp servers. Take some responsibility for the state of the servers.
    I am paying money for subscription and this is utterly unacceptable.
    Earlier today my group had to kick up to 4 of us every single time another group arrived as we all crashed.
    Get rid of ESO+ fee until the service is at least able to keep the game up for players.
    ppofzl698it8.png

    I'm highly skeptical that what we are seeing is the result of DDOS attacks. Too many much smaller companies with much smaller budgets are able to easily and totally eliminate adverse effects on their platforms during DDOS attacks. Even my rinkydink local ISP is able to deal with DDOS without any struggle.



    Edited by DeadlySerious on January 19, 2025 6:14PM
  • silky_soft
    silky_soft
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    LadyGP wrote: »

    Avg for me now is up to 330. Used to be like.. 40.

    That's pretty bad. What I'd do for 40ms. I'd probably be able to finish vma without even trying.

    I've played nw on local servers and NA. It's much better then what I experience here. But I'd prefer to play eso.
    Streak moves you faster then speed cap.
    Dragon Leap and Fossilise CC happens at the start of the activation not at the contact point.
    Battlespirit 8m range buff to 28m skills needs to be removed.
    My heavy attacks still don't work and I still get stuck in ambush.
  • Just_Attivi
    Just_Attivi
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    "an error has occurred, please wait a few minutes and try again"

    "It just works"
  • phanuel_ithran
    Happened against just now. Trying to log back in results in the classic "already logged in" or error 103.
    CP: ~800
    Main: Nord Templar PVE Tank
  • Daniel5770
    Daniel5770
    Soul Shriven
    [snip] what *** server is this? Crash 20 times in cyro today

    [edited for profanity bypass]
    Edited by ZOS_Icy on January 20, 2025 3:37PM
  • Destai
    Destai
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    ZOS_Kevin wrote: »
    Hi all, just wanted to provide a quick follow up before heading out for the weekend. We are getting close to finalizing the survey that we will share here in the coming weeks to better track some of this information regarding lag and connection issues. We took a look at the survey yesterday and are making some changes to wording before building it out and getting it in your hands.

    The survey will also help when tracking what are strictly performance issues versus what is happening during a DDOS attack or during attempted measures against those attacks.

    As a reminder, the survey is meant to get your direct instances of issues and specific feedback directly to our teams working on improving your general play experience. And this way you can also avoid a ton of ticket numbers.

    Thanks again for your patience and have a great weekend.

    That's exciting to hear! Where will this survey be distributed?

    Also, last night (01/20/25) between 1-3am Eastern, had a massive lag spike. I was in Wasten Coredale saw my character slow rubberband back from the Wamasu boss back to the mouth of the cave. That's never happened before.
  • dk_dunkirk
    dk_dunkirk
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    ZOS_Kevin wrote: »
    Hi all, just wanted to provide a quick follow up before heading out for the weekend. We are getting close to finalizing the survey that we will share here in the coming weeks to better track some of this information regarding lag and connection issues. We took a look at the survey yesterday and are making some changes to wording before building it out and getting it in your hands.

    The survey will also help when tracking what are strictly performance issues versus what is happening during a DDOS attack or during attempted measures against those attacks.

    As a reminder, the survey is meant to get your direct instances of issues and specific feedback directly to our teams working on improving your general play experience. And this way you can also avoid a ton of ticket numbers.

    Thanks again for your patience and have a great weekend.

    I also play Fallout 76. We get very similar-feeling disconnects in that game. Both games being owned by the same parent company, it makes sense that they might be hosted in the same data centers. Are the DDOS attacks part of the problem with 76 as well?
  • Just_Attivi
    Just_Attivi
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    "An error has occurred, please just uninstall because this game doesn't function"

    There, fixed that error message for yall, since its probably more accurate lol
  • Alchimiste1
    Alchimiste1
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