In the case of an anti -DDoS system, such as Akamai Prolexic system, it spoofs the IP of the intended target in order to 'attract' the route to it's servers, from there it will be send via Akamai backbone to the correct destination after it has analysed the data, adding overheads and latency.
So, if ESO is using any anti-DDoS system with a front-end in Singapore, then it will capture any IP requests in the geographic location to it's servers.
We had this happen in 2019 when ZOS started using Akamai and our Oceanic data was being routed through the nearest Akamai server, which was in Hong Kong. That was a huge detour to traffic and added 200ms to our ping to the USA. Eventually Akamai opened a server in Sydney Australia, which benefited Aussie, but added 20-30 ms to us Kiwis, compared to what we used to get.
I'd like to hear Zos interpretation, but they never discuss security issues publicly.
Since this most recent maintenance, ping has gone up about 50-100, with frequent spikes. My usual ping is 220-250 (Australia), now it is consistently 280s, going into 300-500 for many minutes at a go. I have tried 3 different computers, updated and restarted router, not working.
What was changed during this most recent maintenance? Will this be fixed?
Edit to tag @silky_soft @MrGarlic who seem to have similar issues, exactly since this most recent maintenance Feb 10th. All 3 of us seem to play from Aus/NZ.
I have also been getting a lot more issues then the usual lag and in game performance issues since this last maintenance.
First, this last even was unplayable, it would often take me more then 30 minutes in trying to log in, when I was able to log in more issues popped up, I would often been thrown in a zone loading screen for no apparent reason, same any time I use a door or Wayshrine, then I would get disconnected due to times out session, the few times I was in game I also get a lot of lag spikes, delay, freezing and game performance issues worst then ever. There is so much delay I can't even weave even if I try slowing it down to a turtle pace, the game doesn't follow the keyboard commands, I'm down to like 28K DPS max at times.
For the last few days, things have gone from bad to worst, example, when I tried to log in last night, as I also tried this morning, after pressing play from the launcher the loading screen was to no ends, no sound, nothing, once I input my password I came across the same issue again, no sound and endless time spent in loading screen, once logged in I chose my main character to play, again no sound from the game endless time spent in loading screen, once in game no sound from the game at all, the entire experience from there was like a bad dream, the entire game behaved choppy and unplayable like I was experiencing the game at 5 FPS,, I logged out and proceeded to repair the game like I have done to many times in the pas week.
Before someone Strats pointing fingers at my set up, I use a 440Mbps connection tested and true, my computer is hard wired directly to the modem via ethernet, everything related to game is hard wired including my mouse and keyboard, my connection has been tested countless time, I'm the only person on this Modem connection and network period, it's my personnal gaming set up, no issues on my end. Issues start when I log Ito ESO, and only ESO, interesting coincidence.
A lot of other people have issues but not reporting them, as they wait to see in the side lines what will come from what is being reported.
These above issues from what I hear and read do not affect everyone, hard to say if it's related to country of origin, zones, or even in game instances.
Canada, I'm on Rogers fiber optic internet
I will add,
In the attempts in trying to figure out what the problem might be, I reached out to my service provider to test my connection (several times actually) lucky me, the last time I did it so happened that the person who took my call was one of the IT managers, I learned on that day that managers also have to take calls directly to solve issues, this was not an upscale.
During the call, that person asked me why I was so concerned and requesting the tests, so I informed him it was related to in game performance issues, lucky me again, he says he's also a gamer so I didn't have to get into further detail, he knew what I was talking about, FPS and ping, during the call I was asked if he could have full access of my rig remotely, I agreed, needless to say, he tested the *** out of rig and connection several times over the course of the call, results where that my connection had no issues or fluctuations of any kind, in fact it was solid as can be for a gamer.
I will specify, that although I pay for a 400Mbps line, this service provider pushes trough at least 440-450Mbps at all times to ensure I will always have a solid 400Mbps connection with out any compromise. I tested my connection again before posting the above reply and it showed 440Mbps.
I will add, that I played WoW for years on this same rig, with ZERO issues, ZERO lag, Zero in game performance issues. I will add that I also play other games, again, with ZERO issues, ZERO lag, Zero in game performance issues.
I have done everything I can on my end, time and time again over the years, It's not me, it's ESO.
Since this most recent maintenance, ping has gone up about 50-100, with frequent spikes. My usual ping is 220-250 (Australia), now it is consistently 280s, going into 300-500 for many minutes at a go. I have tried 3 different computers, updated and restarted router, not working.
What was changed during this most recent maintenance? Will this be fixed?
Edit to tag @silky_soft @MrGarlic who seem to have similar issues, exactly since this most recent maintenance Feb 10th. All 3 of us seem to play from Aus/NZ.
At the risk of being booted out and locked out of my account for being up front and honest (we where warned to to be honest or else), it's time to call it for what it is.
When it comes down to lag, or lag spikes and ping, I often find my game play at 4-5 fps with a ping in 999 red during Vet Boss fight, Vet for me is a "no joy" at this point as it's nearly impossible to predict where players or the Boss will be, or what the Boss will do during the fight, even with years of experience in this game, especially with the highly mobile Bosses, by the time I try to adjust and forecast what's going on, I often find myself dead with out knowing what really happened, other players in my Guilds are also having issues, so they brief me on the specifics of my death, we have on many occasion walked away from game time like doing trials or Dungeons due to in game performance issues, it was unplayable, Trilling!
The rubber banding issues has lessen on my end and doesn't appear as often any more, but still, lag spikes, freezing and choppy game play at 4-5 fps with a ping in 999 red is my daily plague.
Every time I play I have to predict what will happen by reference, knowledge, years of experience and a crystal ball to try to figure out the situation, in other words, "I play on full instinct pretty much all the time during Boss fights", it's far from being pleasant or relaxing.
This last event was unplayable, I could rarely log in, when I did it was in the early morning, then I faced getting timed out and booted out, witch happened pretty much every time, what's the fun in that, the only up side is that I pretty much had everything that was being offered, apart from bonus XP, shish!
According to several conversations with the outside world over the years, IT peeps witch included the IT manager who last tested my rig and connection, it all comes down to this, "poor or below par quality servers and server software", including not rebooting the servers often enough simply adds to the mess.
I don't blame the Devs at all, in fact I feel for these people, they do what they are told, the decisions and orders come form the top, everyone needs a job and wants to keep there jobs, so they do as they are told, work with what you have, tread carefully with what you say (witch may or may not include not fully disclosing specifics), or we will find someone who will, I really feel for these people, it's one of the reasons I'm still here.
Business 101 according to these large corporations is money comes first, as long as the Subs keep coming in, they will milk it for what ever it will yield, then move on.
IMHO, and having played big titles like WoW for years on end, ESO had the potential to be at the top and remain at the top with long running games like WoW, what the hell went wrong, they could have made a lot more money.
The only reason I'm still partially playing ESO these days is that I have a lot of time and money/subs invested in this game, what I built is entirely in game presence, Sub crowns etc, my primary home reflect that, I refer to it as "my journey trough Tamriel", I have put years in building this account, but my patience is wearing thin.
Update 35 was a fiasco, so many peeps and playing partners fled, guilds folded over night, content creators where warn out, still, they did not walk it back, I lost 35k DPS on that update, issues persist, nothing seems to get addressed or fixed to ensure quality game play long term, the top people just don't get it, let alone care, gaming is a passion.
When I tried a VPN, the ping was reduced from 280s to 230s for some periods, but will still have unstable periods of 300s. I never used VPN before as each time I tested them, they didn’t seem to make meaningful difference for me. This time, however, it did. This is consistent with the previous mention of additional hops that somehow appeared after the latest maintenance.
So my question is, what changed the connecting route? @Rebooting’s report means it is unlikely related to ISP. Could zos please look into their side?
Like I wrote previously, my set up and connection has been thoroughly inspected and tested several times by IT people, I got the validation and information I was looking for, I turned the page off that one.
You right, "theres something deeper going on" it's on ESO end.
silky_soft wrote: »I've contacted my ISP, again, to see what they are able to do on their end. Even though they said it's outside their network. But will specifically try and target ESO for best routing.
My in game ping is now over 300, from 220/240 and I've changed nothing. This mega downtime something different happened and it's full lag spiking me out. Making it impossible to even get damage off to these low ping ahk spammers in bg.
silky_soft wrote: »I've contacted my ISP, again, to see what they are able to do on their end. Even though they said it's outside their network. But will specifically try and target ESO for best routing.
My in game ping is now over 300, from 220/240 and I've changed nothing. This mega downtime something different happened and it's full lag spiking me out. Making it impossible to even get damage off to these low ping ahk spammers in bg.
This is my exact experience. After submitting a ticket, zos suggested some generic steps, like flashing dns, opening new ports etc, none worked. The only thing that worked is using vpn to change the route. Even so, there are periods of ping spikes that last quite long. We shouldn’t always need a vpn to connect, and I hope zos bring back previous connection route.
Like I wrote previously, my set up and connection has been thoroughly inspected and tested several times by IT people, I got the validation and information I was looking for, I turned the page off that one.
You right, "theres something deeper going on" it's on ESO end.
Sorry if this has been suggested or attempted by you previously, but I have seen this problem before and it was a relatively easy fix. (If you have already done these, I will apologise and climb back in my box)
If I was approaching your problem as a tech, I would do the following;
1. Re-seat your graphics card. (After updating software, which I assume you have already done anyway.)
2. Exchange your RAM modules, swap them and then run each of them separately. Software tests on RAM are often unable to locate actual RAM failures, based on my own experiences. I don't trust software testing of RAM.
If you have a spare old Video card laying around, swap that in and try that for a bit.
Good luck
As an addendum: You may have an overheating issue. If you are able, download 'Core Temp' or similar to monitor your CPU temps while you are gaming. Your OS might be throttling your CPU (or graphics drivers might be throttling your graphics card) when it gets too hot.
redeyedclyde wrote: »This is kind of nuts.
There are enough people around the globe on varying platforms that are experiencing the same issues, and yet the conversation keeps going back to the basic local hardware troubleshooting that in most cases has already been done several times, as the prophecy dictates.
For the Xbox and PSN users who have already run the checklist multiple times, reinstalled, switched consoles, even switched connections and geographic locations; should they de-solder and re-solder the APU?
Forgive me if I sound a little short here, but having the same problem suddenly occur at the same time to a few hundred, a few thousand maybe, possibly more, players on different platforms; for that to be caused by a local issue... I can't even begin to calculate the odds. We're talking astronomical odds here, like DSP being fiscally responsible or getting a regular job level of unlikely.
I guess I phrased what I was trying to say poorly in my above post.
Sorry.. this thread is like... 120 pages or something... it's hard when new people come in to get the perspective of what we all are saying without reading our last 50 posts or something we put in here.