ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

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  • sarahthes
    sarahthes
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    Aurielle wrote: »

    Your AI summary does not state that FFXIV players have been having connectivity issues daily and consistently for months on end since the initial May DDoS attack — just that they experienced some connectivity problems during those attacks, which happened on three separate occasions. That’s quite different to what a number of us have been experiencing here in ESO.

    Does final fantasy have one megaserver for all of NA? Or do they have geographically distributed servers/realms? Because that can work as a mitigation tool also.

    Edit: the FFXIV community complaints about DDoS sound almost identical to the ESO community complaints about "lag, broken coding, server issues" based on a short search and reading some related articles, Reddit posts, and forum comments.
    Edited by sarahthes on January 15, 2025 5:48PM
  • meekmiko
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    Aurielle wrote: »

    Your AI summary does not state that FFXIV players have been having connectivity issues daily and consistently for months on end since the initial May DDoS attack — just that they experienced some connectivity problems during those attacks, which happened on three separate occasions. That’s quite different to what a number of us have been experiencing here in ESO.

    Lawl, yes I know. I was merely only pointing out that May is also around the time that FFXIV started getting hit with massive DDoS attacks.

    I too have dealt with all of the absolutely awful performance and disconnections. (Just look at previous comments I have made. I am not defending ZOS here whatsoever.) Square Enix seems to have handled server stability and communication so much better than ZOS has. Especially over the years of spiralling performance issues here.
    🌟PC/NA CP2050+ [Been playing since 2016]
    ✨🐪JUSTICE FOR APEX CAMELS 🐪✨ Bring 'em back, ZOS!
    Spoiler
    vMA / vVH / vDSA / vBRP / vAA HM / vSO HM / vHRC HM / vMoL HM / vHoF HM / vAS+1 & +1 / vCR+2 / vSS / vKA/ vRG
    • 🌩️ 🏹 EP - Jessamine Seed-Nightrun, Dro-m'Athra Destroyer / Bosmer StamSorc (DPS) -Main DPS-
    • ☀️ 🛡️ EP - Mihi'Mai-Ra, Plague of Peryite / Khajiit StamPlar (Tank) -Main Tank-
    • ☀️ ✨ EP - Lady Lapa'au, The Magnanimous / Khajiit MagPlar (Healer) -Main Healer-
    • 🌩️ ☄️ EP - Ra'venk, Style Master / Khajiit MagSorc (DPS)
    • 🗡️ ⚔️ EP - Bird gra-Shuzgub, Forge Breaker / Orc StamBlade (DPS)
    • 🗡️ ✨ EP - Blades-at-the-Ready, Witch / Argonian MagBlade (Healer)
    • ☀️ ⚔️ EP - Lady Fortuna the Blessed, Grand Champion / Imperial StamPlar (DPS)
    • 🔥 🛡️ EP - Plays-in Volcanoes, Mystic / Argonian StamDK (Tank)
    • 💀 ☄️ EP - Ko'shamari the Doomweaver, Dovahkriid / Khajiit MagNecro (DPS)
    • 🌱 ✨ EP - Sorvete, Countess / Khajiit StamDen (Healer)
    • 🔥 🏹 EP - Falora Veloth, The Merciless / Dunmer StamDK (DPS)
    • 🌩️ 🛡️ AD - Shimmers-with-Static, Spark of Vengeance / Argonian StamSorc (Tank)
    • ☀️ ⚔️ EP - Amarri-do the Magnificent, Clan Mother / Khajiit StamPlar (DPS)
    • 🌩️ ⚔️ EP - Z'majii-dar the Quick, Battlegrounds Butcher / Khajiit StamSorc (DPS)
    • 🔥 ⚔️ EP - Habasi the Glamorous, Seeker of Artifacts / Khajiit StamDK (DPS)
    • 🗡️ 🛡️ EP - Yana-la the Iron Lotus, Silver Knight / Khajiit StamBlade (Tank)
    • 👁️ ☄️ EP - Mog gra-Ushug the Scholar, Master Historian / Orc MagCanist (DPS)
    • 👁️ 🛡️ EP - Mamaea the Sledgehammer, Alpha Predator / Khajiit StamCanist (Tank)
    • 👁️ 🏹 EP - Elsyiir Lichenhollow, Lady / Bosmer StamCanist (DPS)
    • 💀 🛡️ EP - Vashpurri-do the Corrupt, Alpha Predator / Khajiit StamNecro (Tank)
    • & I only dabble on the PC/EU server sometimes:
    • 🗡️ ⚔️ AD - Jessamine Seed-Nightrun / Bosmer StamBlade (DPS)
    • 🌩️ ⚔️ EP - Sings-a-Song-of-Storms / Argonian StamSorc (DPS)
    • 🗡️ ☄️ DC - Helainie the Shadebringer / Breton MagBlade (DPS)
    • 🌩️ ☄️ EP - Steals-Many-Hearts / Argonian MagSorc (DPS)
    • 🗡️ ⚔️ AD - Pashet the Nimble / Khajiit StamBlade (DPS)
    • 🔥 🏹☄️ EP - Furoni the Ember / Dunmer HybridDK (DPS)
    • 👁️ ☄️ EP - Am-Kesh / Argonian MagCanist (DPS)
    • 🔥 ⚔️ AD - Eldrinthr the Flame-Heart / Bosmer StamDK (DPS)
    • 👁️ ☄️ AD - Bajaa the Blackened Beast / Khajiit MagNecro (DPS)
    • 💀 ⚔️ AD - Vashpurri-do the Corrupt / Khajiit StamNecro (DPS)
  • meekmiko
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    sarahthes wrote: »

    Does final fantasy have one megaserver for all of NA? Or do they have geographically distributed servers/realms? Because that can work as a mitigation tool also.

    Edit: the FFXIV community complaints about DDoS sound almost identical to the ESO community complaints about "lag, broken coding, server issues" based on a short search and reading some related articles, Reddit posts, and forum comments.

    It's broken down into several realms.
    🌟PC/NA CP2050+ [Been playing since 2016]
    ✨🐪JUSTICE FOR APEX CAMELS 🐪✨ Bring 'em back, ZOS!
    Spoiler
    vMA / vVH / vDSA / vBRP / vAA HM / vSO HM / vHRC HM / vMoL HM / vHoF HM / vAS+1 & +1 / vCR+2 / vSS / vKA/ vRG
    • 🌩️ 🏹 EP - Jessamine Seed-Nightrun, Dro-m'Athra Destroyer / Bosmer StamSorc (DPS) -Main DPS-
    • ☀️ 🛡️ EP - Mihi'Mai-Ra, Plague of Peryite / Khajiit StamPlar (Tank) -Main Tank-
    • ☀️ ✨ EP - Lady Lapa'au, The Magnanimous / Khajiit MagPlar (Healer) -Main Healer-
    • 🌩️ ☄️ EP - Ra'venk, Style Master / Khajiit MagSorc (DPS)
    • 🗡️ ⚔️ EP - Bird gra-Shuzgub, Forge Breaker / Orc StamBlade (DPS)
    • 🗡️ ✨ EP - Blades-at-the-Ready, Witch / Argonian MagBlade (Healer)
    • ☀️ ⚔️ EP - Lady Fortuna the Blessed, Grand Champion / Imperial StamPlar (DPS)
    • 🔥 🛡️ EP - Plays-in Volcanoes, Mystic / Argonian StamDK (Tank)
    • 💀 ☄️ EP - Ko'shamari the Doomweaver, Dovahkriid / Khajiit MagNecro (DPS)
    • 🌱 ✨ EP - Sorvete, Countess / Khajiit StamDen (Healer)
    • 🔥 🏹 EP - Falora Veloth, The Merciless / Dunmer StamDK (DPS)
    • 🌩️ 🛡️ AD - Shimmers-with-Static, Spark of Vengeance / Argonian StamSorc (Tank)
    • ☀️ ⚔️ EP - Amarri-do the Magnificent, Clan Mother / Khajiit StamPlar (DPS)
    • 🌩️ ⚔️ EP - Z'majii-dar the Quick, Battlegrounds Butcher / Khajiit StamSorc (DPS)
    • 🔥 ⚔️ EP - Habasi the Glamorous, Seeker of Artifacts / Khajiit StamDK (DPS)
    • 🗡️ 🛡️ EP - Yana-la the Iron Lotus, Silver Knight / Khajiit StamBlade (Tank)
    • 👁️ ☄️ EP - Mog gra-Ushug the Scholar, Master Historian / Orc MagCanist (DPS)
    • 👁️ 🛡️ EP - Mamaea the Sledgehammer, Alpha Predator / Khajiit StamCanist (Tank)
    • 👁️ 🏹 EP - Elsyiir Lichenhollow, Lady / Bosmer StamCanist (DPS)
    • 💀 🛡️ EP - Vashpurri-do the Corrupt, Alpha Predator / Khajiit StamNecro (Tank)
    • & I only dabble on the PC/EU server sometimes:
    • 🗡️ ⚔️ AD - Jessamine Seed-Nightrun / Bosmer StamBlade (DPS)
    • 🌩️ ⚔️ EP - Sings-a-Song-of-Storms / Argonian StamSorc (DPS)
    • 🗡️ ☄️ DC - Helainie the Shadebringer / Breton MagBlade (DPS)
    • 🌩️ ☄️ EP - Steals-Many-Hearts / Argonian MagSorc (DPS)
    • 🗡️ ⚔️ AD - Pashet the Nimble / Khajiit StamBlade (DPS)
    • 🔥 🏹☄️ EP - Furoni the Ember / Dunmer HybridDK (DPS)
    • 👁️ ☄️ EP - Am-Kesh / Argonian MagCanist (DPS)
    • 🔥 ⚔️ AD - Eldrinthr the Flame-Heart / Bosmer StamDK (DPS)
    • 👁️ ☄️ AD - Bajaa the Blackened Beast / Khajiit MagNecro (DPS)
    • 💀 ⚔️ AD - Vashpurri-do the Corrupt / Khajiit StamNecro (DPS)
  • Aurielle
    Aurielle
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    meekmiko wrote: »

    Lawl, yes I know. I was merely only pointing out that May is also around the time that FFXIV started getting hit with massive DDoS attacks.

    I too have dealt with all of the absolutely awful performance and disconnections. (Just look at previous comments I have made. I am not defending ZOS here whatsoever.) Square Enix seems to have handled server stability and communication so much better than ZOS has. Especially over the years of spiralling performance issues here.

    Fair enough, but I think that it was likely just a coincidence that FFXIV’s DDoS attack occurred around the same time we started having issues. Again, this all started after a patch maintenance. Things were a-OK pre-patch, with the exception of massive tri-faction fights in Cyrodiil. If all of our connectivity woes over the last year could be attributed to DDoS attacks, why did Rich Lambert post what he posted in this thread several weeks ago? (Not asking you specifically, just putting it out there in general for the people who now want to latch onto DDoS as the cause of all of this).
  • sarahthes
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    Aurielle wrote: »

    Fair enough, but I think that it was likely just a coincidence that FFXIV’s DDoS attack occurred around the same time we started having issues. Again, this all started after a patch maintenance. Things were a-OK pre-patch, with the exception of massive tri-faction fights in Cyrodiil. If all of our connectivity woes over the last year could be attributed to DDoS attacks, why did Rich Lambert post what he posted in this thread several weeks ago? (Not asking you specifically, just putting it out there in general for the people who now want to latch onto DDoS as the cause of all of this).

    I am not saying it's all DDOS. I'm saying specific times when it's bad align with my previous experience of DDOS attacks from other games, and the posts where zos has come out and confirmed it aligned with what I already suspected.

    Those times are when we see mass disconnects or lag spikes without disconnects that affect multiple people in trials or other content at once. For example Sunday night we had 11 out of 12 people in our raid disconnect and be unable to log back in. I've experienced exactly the same thing but to a lesser extent since Sunday, which is consistent with it being part of the same network attack.

    Now, if people were hard crashing with "this application has ended unexpectedly" or something like that, or if only people using a specific add-on were crashing, or if the lag and crash behaviour didn't "feel" like a DDOS, I wouldn't call it that.

    One of the people I play with used to have a huge fps drop and hang, and sometimes crash, whenever someone in raid died. This was tracked down to a specific add-on that was supposed to give improved death recaps. Another person I used to play with would crash on the 2nd add pack of Rockgrove, every time. It was caused by a hardware error - when he fixed his PC, it stopped happening. We worked around it until then by having him stay in the lobby til we got to Oax. For a while, there was an add-on or maybe even a coding issue that caused crashes in Rockgrove, but only when people were killed by the bloody bash attack from the aboms. It was the same people every time, it wouldn't switch targets.

    I wouldn't call any of the above DDOS attacks.

    But if we are all teleporting everywhere out of the blue on a Sunday evening followed by a mass disconnect? That's a network issue between us and ZOS, and (sadly), the most common cause of network problems for live service environments is DDOS.
  • Just_Attivi
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    It very well could be DDoS... I just am jaded at this point and expect that every boogie man will become DDoS attacks for ZOS because its an easy card to play that we cant fault them for.

    Problem - ZOS
    Crown store pricing error? - DDoS guys, sorry! (dont worry, we will fix this literally instantly though)
    Server on fire? - oh my gosh guys its another DDoS! (dont worry, we will let it stay on fire all weekend)
    Your steak was bloody raw, mate! - Dang, DDoS got to the frying pans now! (dont worry, they told me it was healthier that way!)
    Oh no I missed Mums Birthday! - Darn, DDoS hit specifically your phone calendar and nothing else, crazy!

    Are they actually getting DDoS'd every time we have had any issues at all (barring the ONE instance, out of many, that they actually elaborated on with the server blowing up) since May 2024 (actually, prior to that were numerous other things that never even got addressed at all, like cyrodiil servers rolling back every 10 minutes in April I think it was, which was after the PTS Planemeld incident and various other things)? no clue. But it seems unlikely (yes, I know we can look at FF14's stuff and see some alignment of server problems here and DDoS on them there, but that is not everything we have encountered). Especially when even today they are still linking help articles for what was very obviously not a user end problem at ~9:15am EST when you had dozens of people in forums, from all platforms, talking of disconnects simultaneously, and hundreds in discords asking [snip] is going on.

    The letter we received regarding the dungeons being available for crowns and the DDoS attacks is a step in the right direction as far as communications, but I think I speak for MANY when I say most of us just don't take what is said at face value from this company anymore. Sure, they don't need to elaborate every issue, 90% of people wouldn't understand anyway, but literally just a banner saying "We are experiencing issues and are investigating" so people know its not their end, would go REALLY far with most right now.

    [edited for profanity bypass]
    Edited by ZOS_Icy on January 17, 2025 5:13PM
  • TaSheen
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    Are you running starlink?

    Nope. HughesNet. So far Starlink is totally uninterested in providing service to my very back of beyond area.
    ______________________________________________________

    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

    PC NA, PC EU (non steam)- four accounts, many alts....
  • SaintJohnHM
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    @ZOS_Kevin

    So is ZOS just giving up and telling us to accept these past months of poor performance and that's what we should expect from now on? It sounds like it's out of ZOS's ability to fix the problem.
    • Casual Roleplaying PVE player PC/NA
    • Tank CP2400 'Sugar-Flame'
    • I've completed all the dungeon trifectas. Godslayer, Gryphon Heart, Immortal Redeemer, Tick Tock Tormentor, Dawnbringer, and I'm looking for nice folks to complete more trial achieves with.
    • I make music: http://www.moonghostband.com.
  • LadyGP
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    @ZOS_Kevin

    So is ZOS just giving up and telling us to accept these past months of poor performance and that's what we should expect from now on? It sounds like it's out of ZOS's ability to fix the problem.

    No, they aren't giving up. I think the fac thtat Kevin comes into this thread periodically when there is an issue or update about a DDoS and links to the other thread shows that they are trying to staying engaged. This is only the second week since teams have came back from the break and I'm sure they have a TON of stuff to go through.

    Communities thoughts on their Jan reveal, handling the DDoS stuff, and then looking at the logs/feedback players put in this thread. That stuff takes time to sift through and then narrow down where problems are.

    Has this issue taken forever for us to get to this point - absolutley.

    Has the communication dramatically improved over the last month or two - absolutley.

    I understand the frustration - shoot - just look at some of my posts throughout this thread. I get it...

    But DDoS and then the issues that started this thread aren't the same (unless they are getting hit with an attack literally every single day). There are things they can control.. there are things they can't.

    The goal of this thread is to resolve the things they can - or determine that what is happening here is something that is out of their control - then we make a decision deal with it or move onto another game.
    Edited by LadyGP on January 15, 2025 11:24PM
    Will the real LadyGP please stand up.
  • Rkindaleft
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    LadyGP wrote: »

    No, they aren't giving up. I think the fac thtat Kevin comes into this thread periodically when there is an issue or update about a DDoS and links to the other thread shows that they are trying to staying engaged. This is only the second week since teams have came back from the break and I'm sure they have a TON of stuff to go through.

    Communities thoughts on their Jan reveal, handling the DDoS stuff, and then looking at the logs/feedback players put in this thread. That stuff takes time to sift through and then narrow down where problems are.

    Has this issue taken forever for us to get to this point - absolutley.

    Has the communication dramatically improved over the last month or two - absolutley.

    I understand the frustration - shoot - just look at some of my posts throughout this thread. I get it...

    But DDoS and then the issues that started this thread aren't the same (unless they are getting hit with an attack literally every single day). There are things they can control.. there are things they can't.

    The goal of this thread is to resolve the things they can - or determine that what is happening here is something that is out of their control - then we make a decision deal with it or move onto another game.

    What I’m hoping we can get clarification on, is that if these issues (and this thread) have been going on for nearly 9 months, does ZOS believe that DDoS attacks have been the root of all or most of the issues the whole time? - and if so, are there any additional steps that ZOS can try to do in an attempt to mitigate the effects?

    I doubt DDoS would be the root cause of all issues at all times because people have been disconnecting and lagging outside of the times where everyone gets kicked off the servers (like what happened a couple of nights ago.)

    If not everyone gets kicked off at the same time but DDoS is still causing people to lag it would also mean that attacks are happening multiple times a week (or even multiple times a day in some cases) for 9 months. Having a number of nights a week where we can't play the game properly is not sustainable.

    Edited by Rkindaleft on January 16, 2025 9:46PM
    https://youtube.com/@rkindaleft PlayStation NA. I upload parses and trial POVs sometimes.
    Spoiler
    Have cleared all trial hard modes.
    6/9 trial trifectas.
  • SaintJohnHM
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    I think ZOS needs to set our expectations about what they can and can't do if these months of massive DCs are from DDOS attacks that they won't be able to resolve. If we're paying for a service they can't provide, we should know.
    • Casual Roleplaying PVE player PC/NA
    • Tank CP2400 'Sugar-Flame'
    • I've completed all the dungeon trifectas. Godslayer, Gryphon Heart, Immortal Redeemer, Tick Tock Tormentor, Dawnbringer, and I'm looking for nice folks to complete more trial achieves with.
    • I make music: http://www.moonghostband.com.
  • Aurielle
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    I think ZOS needs to set our expectations about what they can and can't do if these months of massive DCs are from DDOS attacks that they won't be able to resolve. If we're paying for a service they can't provide, we should know.

    Agreed. We have a right to know. If the subpar and often terrible performance I had in every ESO game session between May 2024 - October 2024 was indeed due to sustained DDoS attacks (I have my doubts, but let’s go with it), then whatever ZOS has been doing to mitigate these attacks simply isn’t cutting it from a game playability perspective. I’m certainly not going to spend money on an online multiplayer game where my ping regularly spikes between 300-999+ ms for months on end due to the game’s DDoS mitigation strategies or the attacks themselves.

    DDoS attacks suck, and I do empathize with ZOS if this has in fact been the issue all along, but I also strongly suspect there’s more going on here. I’ve never played another online game that has been SO crippled by DDoS attacks for so long in all my years of gaming.
  • BahometZ
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    These days I mostly log in for scheduled group content and it's constant freezing and DCs for me and others in the group. Just kinda pointless doing any meaningful content for the past few months. Would be good to have a timeline on a fix because it really drains any enthusiasm for this game.
    Pact Magplar - Max CP (NA XB)
  • sarahthes
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    Aurielle wrote: »

    Agreed. We have a right to know. If the subpar and often terrible performance I had in every ESO game session between May 2024 - October 2024 was indeed due to sustained DDoS attacks (I have my doubts, but let’s go with it), then whatever ZOS has been doing to mitigate these attacks simply isn’t cutting it from a game playability perspective. I’m certainly not going to spend money on an online multiplayer game where my ping regularly spikes between 300-999+ ms for months on end due to the game’s DDoS mitigation strategies or the attacks themselves.

    DDoS attacks suck, and I do empathize with ZOS if this has in fact been the issue all along, but I also strongly suspect there’s more going on here. I’ve never played another online game that has been SO crippled by DDoS attacks for so long in all my years of gaming.

    I don't think it's all DDOS.

    I think the times when people flood into the forum asking if anyone else got kicked and the answer is yes from 30+ people all doing different activities, all at the same time, it is DDOS.
  • Arrow312
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    So around 9 months everyday, everytime they had a DDoS attack? I dont think so. and if so they couldnt fix or do anything against it?

    Dont get me wrong i think there will be a few DDoS attacks in this months but not in this amount. The point when the issues started was directly after an update and PTS crash. There will be other problems,too.
    Xbox EU Server X'ing, Small Scale PvP, Ballgroup PvP <- deinstalliert

    PC EU X'ing, Small Scale PvP <- aus dem Spiel raus
  • Alinhbo_Tyaka
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    Rkindaleft wrote: »

    What I’m hoping we can get clarification on, is that if these issues (and this thread) have been going on for nearly 9 months, does ZOS believe that DDoS attacks have been the root of all or most of the issues the whole time? - and if so, are there any additional steps that ZOS can try to do in an attempt to mitigate the effects?

    I doubt DDoS would be the root cause of all issues at all times because people have been disconnecting and lagging outside of the times where everyone gets kicked off the servers (like what happened a couple of nights ago.)

    If not everyone gets kicked off at the same time but DDoS is still causing people to lag it would also mean that attacks are happening multiple times a week (or even multiple times a day in some cases) for 9 months.

    It certainly could be related to the DDoS attacks if it is the mitigation actions taken by ZOS and its service provider that's causing the problem. Are the things they put in place seeing the high activity and server hits from PvP or high level trials as a potential DDoS attack and taking action? It's plausible.
  • lpoki
    lpoki
    Soul Shriven

    It certainly could be related to the DDoS attacks if it is the mitigation actions taken by ZOS and its service provider that's causing the problem. Are the things they put in place seeing the high activity and server hits from PvP or high level trials as a potential DDoS attack and taking action? It's plausible.

    In the past, the grayhost often saw 999+.But it disappeared after changing the server.So the main reason is insufficient server performance.
    Edited by lpoki on January 16, 2025 6:15PM
  • LadyGP
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    BahometZ wrote: »
    These days I mostly log in for scheduled group content and it's constant freezing and DCs for me and others in the group. Just kinda pointless doing any meaningful content for the past few months. Would be good to have a timeline on a fix because it really drains any enthusiasm for this game.

    This is basically the mindset AND experience for everyone in the various groups I am/was in.

    We log in for raid - complain about performance and get frustrated because "I crashed" over coms is said about once every 5 minutes by someone (not exagerating) and then we call it after 2 hours.

    For some reason... we still login and try lol.
    Will the real LadyGP please stand up.
  • LadyGP
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    lpoki wrote: »

    In the past, the grayhost often saw 999+.But it disappeared after changing the server.So the main reason is insufficient server performance.

    I know LOTS of people who are STILL having 999+ in Cyro.
    Will the real LadyGP please stand up.
  • LadyGP
    LadyGP
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    It certainly could be related to the DDoS attacks if it is the mitigation actions taken by ZOS and its service provider that's causing the problem. Are the things they put in place seeing the high activity and server hits from PvP or high level trials as a potential DDoS attack and taking action? It's plausible.

    The only way it's the DDoS is is they haven't taken down mitigation efforts since May. Which... if that is the case and they literally haven't turned the mitigation efforts off... then yes to other peoples point whatever they are trying to do isn't working.

    I guess... what is "working" defined as for ZoS. If it's... hey 75% of our users can play with no problem.. (I'd argure that number is prob way lower based on comments on every social media platform they make a post on, reddit, and here) then I guess it's working.

    Will the real LadyGP please stand up.
  • Orbital78
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    It was off and on pretty bad last night again. Didn't Microsoft attain Bethesda/ZoS, this is the best Microsoft/Azure can do? I don't think so.
  • Rohamad_Ali
    Rohamad_Ali
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    TaSheen wrote: »

    Nope. HughesNet. So far Starlink is totally uninterested in providing service to my very back of beyond area.

    Thank you for the information. I too live at the very back of beyond.
  • TaSheen
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    Thank you for the information. I too live at the very back of beyond.

    I've had HughesNet for about 6 years now, and I am VERY satisfied with their service.
    ______________________________________________________

    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

    PC NA, PC EU (non steam)- four accounts, many alts....
  • Arrow312
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    so you mean e.g. the spamming of vigor, regen between a BG and the counter from the enemies? or in trials the high amount of attack skills?
    LadyGP wrote: »

    I know LOTS of people who are STILL having 999+ in Cyro.

    I had everytime 999+ even in my house after a few seconds it went normal. Left the house again 999+ for few seconds by crafting dailys. But cyro was crazy the whole time my ping bar was red. Crashed over and over again with code 3XX blabla your connection...it think the amount of skills were casted in vet trials or cyro is to high for the server or the server counts them as DDoS attacks.
    Xbox EU Server X'ing, Small Scale PvP, Ballgroup PvP <- deinstalliert

    PC EU X'ing, Small Scale PvP <- aus dem Spiel raus
  • lpoki
    lpoki
    Soul Shriven
    Orbital78 wrote: »
    It was off and on pretty bad last night again. Didn't Microsoft attain Bethesda/ZoS, this is the best Microsoft/Azure can do? I don't think so.

    The server vendor must be well aware of the cause of the problem, but they are unwilling to spend a lot of money to fix it.
  • YandereGirlfriend
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    Grey Host on PCNA was extremely close to unplayable tonight. About 85% of all inputs simply cast away into the void.
  • Just_Attivi
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    Yea, Gray Host PC NA was beyond laggy, even in remote parts away from the action. 1.5-2 second delays on average from ~8pm EST to 11pm EST. Swapped to a 1 button build and still couldnt reliably get my 1 button to press. Pretty much impossible to do anything but hold left click, any semblance of counterplay was thwarted by the lag.

    10/10 best game host of the decade.
  • Scaletho
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    My usual ping in Cyrodiil rarely low of 130, yesterday I got 300+
  • Destai
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    ZOS_Kevin wrote: »
    Just wanted to follow up here. We just had Studio Director, Matt Firor post a community update about some of the DDoS attacks that have been happening. Link to statement is here.

    I appreciate the link and the uptick in communications. Are you going to use Rich's letter as a framework for reporting statuses on this issue? Are we going to get regular updates or was that letter it?

    Is there any other information the community can provide at this time?
    Recently - especially over the last year - we have had a rising number of malicious network attacks against the ESO service. These mostly fall under the DDOS type of attack. When these happen, depending on the type of attack, we will initiate a mitigation strategy. I'm not going to get into what exactly we do to counter these, but each time the ESO service is under attack, players on the service experience lag, disconnects, etc. We have different types of mitigation to combat this, and some do a great job of protecting the service from DDOS traffic, but they can also introduce additional ping times when they are active, like many of you have been reporting.

    Is DDOS the only issue here though? Has that been investigated? These issues predate the DDOS timeline, as evidenced here. Based on Rich's letter, a lot of new logging was added. Usually logging is an early troubleshooting step, so it seems like we're not as far along in the investigation as many would like.
    Our simple rule is that if a server or other game issue happens due to a bug or other configuration problem within our control, we tell the community what is happening and what we are doing to fix it - the recent datacenter power outage as an example of this. However, if a problem happens that we cannot control - like a partner's network is having problems or if there is a malicious network attack against us, we usually do not post about it.

    If the game's experiencing any issue, I would hope ZOS would be posting about it within any applicable legal constraints. It's not fair for anyone to be guessing what's going on. To your credit, we do get some messages about PSN or XBOX outages and other specific issues, but my point still stands. Keep us in the loop.
    Part of why we have not publicly addressed this sooner is because by even just talking about malicious network attacks against ESO, we run the risk of incurring more of them. This is why the standard playbook for internet companies is to not talk about them publicly - but this is information that I think you all need to know.

    I'm concerned any pronounced silence is going to be interpreted as "there's a DDOS, but they're not saying it".
    Edited by Destai on January 17, 2025 8:22PM
  • Phartos
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    ping in cyro und imperial city is 400+ and not playable anymore on PC EU for me, rest of Eso is fine its just Cyro and IC
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