ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

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  • LadyGP
    LadyGP
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    Sluggy wrote: »

    To further hammer that second point home - if this is an actual issue with the API then it doesn't matter if BanditsUI disabled it or not. Some bad actor(s) will inevitably create their own addons to specifically abuse this loophole. I would hope that ZoS would be aware of such issues and immediately take action if they really did exist.

    I'm sure they are having interal conversations about their API as a whole since Bandits was brought up - to make sure there aren't any other methods of sending information/causing issues like Bandits may have been doing.
    LadyGP/xCatGuy
  • YandereGirlfriend
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    LadyGP wrote: »

    I'm sure they are having interal conversations about their API as a whole since Bandits was brought up - to make sure there aren't any other methods of sending information/causing issues like Bandits may have been doing.

    Bandits most definitely is/was an issue. You can basically mark that one down as 100% confirmed.

    Since raiders in my guild have purged it from their mod folders (from a high point of about 3/4 of the raid running it) the incidence of random kicks from Cyro from has decreased from several dozen per raid to virtually zero. Absolutely night and day difference.

    Also fully agree that industrious minds will be hard at work to discover and implement new workarounds to the map pings method and that those should be eliminated/heavily regulated as well. The free-for-all approach to mods leaves WAY too much latitude for developers to, knowingly or not, release sketchy products.
  • sarahthes
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    LadyGP wrote: »

    I'm sure they are having interal conversations about their API as a whole since Bandits was brought up - to make sure there aren't any other methods of sending information/causing issues like Bandits may have been doing.

    It is my understanding from talking to some add-on devs who are in communication with the ZOS devs who manage the API, that solutions are being worked on. It sounds like the current functionality for data transfer will be completely removed, i.e. Hodors and Bandits and other add-ons that share ultimate and DPS information will no longer work. You can look at the lib add-ons for Hodor for example in esoui for evidence.

    I have also been told that zos is working with the add-on devs to find an alternate solution so PC raid leads don't have to go back to timing ultimates with stop watches.
    Edited by sarahthes on January 8, 2025 8:38PM
  • BasP
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    And yet another vVH run was spoiled due to two long lag spikes/ freezes, leading to deaths and ruining my score (which wasn't that great to begin with :) ).

    I don't know why I even try to improve my personal records when the game has been functioning like this for a while now.

    Edit: And it happened again on another character. Meanwhile:

    qsti95nqerpb.png
    Edited by BasP on January 8, 2025 9:51PM
  • edward_frigidhands
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    Bandits most definitely is/was an issue. You can basically mark that one down as 100% confirmed.

    Since raiders in my guild have purged it from their mod folders (from a high point of about 3/4 of the raid running it) the incidence of random kicks from Cyro from has decreased from several dozen per raid to virtually zero. Absolutely night and day difference.

    Also fully agree that industrious minds will be hard at work to discover and implement new workarounds to the map pings method and that those should be eliminated/heavily regulated as well. The free-for-all approach to mods leaves WAY too much latitude for developers to, knowingly or not, release sketchy products.

    Hey can you tell me how recent that was?
  • ZOS_GregoryV
    Greetings all,

    After removing a few posts, we would like to remind everyone that all posts are to be kept civil, constructive, and within the guidelines of the Community Rules.

    Regards,
    -Greg-
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • KageofRLyis
    KageofRLyis
    Soul Shriven
    *What server do you play on?

    I play on both PCNA and PCEU. Mainly play on PCNA but issues happened on both.


    *What zones are you experiencing performance issues in?

    Ping spikes can happen anywhere. Almost always see the ping spike up during/after porting. Getting the "an error has occurred" message on PCNA.

    Gotten some instances of rubber-banding when going to turn in writs in Blackwood on both servers.

    Cases of bad lag in the Infinite Archive, one of the times causing me to lose two threads when only saw myself die once on PCEU.

    One of the worst annoyances was on the NA server, getting lag spikes and rubber-banding during the final boss fight on Vet Cauldron.

    At least two instances of rubber-banding while traveling to a vent during the High Isle event.

    PCNA Oathsworn Pit vet, lag spikes, my sister loses connection when she was tanking so switched roles but lag spikes beat us that night, try again next night despite the lag and I lose my connection once during the last boss. Weeks later, do Oathsworn Pit vet with different characters, sister loses connection twice.

    On PCEU, sister has bad lag and loses connection in Black Rose Prison when we were training up her alt char during the night while New Life Festival event was active.


    *Have you experienced the same performance issues without add-ons?

    Not interested in testing out if the performance issues go away without add-ons for me as other people have already tested it and made no difference for them. Since it affects people on console and others have commented they don't use add-ons on PC, don't think the add-ons are the problem. But if add-ons are the cause for my personal issues then I guess I'll just keep dealing with it as I have. I don't use Bandits UI but I won't know if others are using it and if it affects me as it does for another poster.

    *Do you experience performance issues noted in this thread outside of combat?

    Yes.

    *Are you or your group mates using scripted abilities when experiencing performance issues?

    It can happen with or without. Most of my characters don't have scripted abilities.



    Other info:
    Windows 10
    Steam
    24 GB Ram
    T-Mobile 5G Home WiFi
  • silky_soft
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    2 bg in a row absolute terrible lag.

    You can see everyone just stop when a dk does a leap in. Not fly back. Just wait there for the animation. Then start moving again.

    Meanwhile nb just do a poop and get stuck when they ambush.
    I have no will left to help with lag until high action per minute devs play via a vpn from Asia or Oceania to NA and live stream thier experience of thier actions being declined by the server because they are out of frame.
  • KaironBlackbard
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    BasP wrote: »
    And yet another vVH run was spoiled due to two long lag spikes/ freezes, leading to deaths and ruining my score (which wasn't that great to begin with :) ).

    I don't know why I even try to improve my personal records when the game has been functioning like this for a while now.

    Edit: And it happened again on another character. Meanwhile:

    qsti95nqerpb.png

    Perhaps it's the 100+Mbps download. I remember that there was something that when the person got internet over 100Mbps, their specific thing would refuse to work and only registered 1Mpbs, even though their internet registered 100Mbps+.
    I run on 15Mbps and for the most part I run fine. I do occasionally (about twice a week) run into issues, but I can't easily replicate it, it's random.
    I think they were on Xfinity?
    I forget what their application was...
  • LadyGP
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    Perhaps it's the 100+Mbps download. I remember that there was something that when the person got internet over 100Mbps, their specific thing would refuse to work and only registered 1Mpbs, even though their internet registered 100Mbps+.
    I run on 15Mbps and for the most part I run fine. I do occasionally (about twice a week) run into issues, but I can't easily replicate it, it's random.
    I think they were on Xfinity?
    I forget what their application was...

    I have no data to back this up.... BUT.. lol I'd assume the overwhelming majority of gamers have 500mb+ if not 1gig at this point.

    I know a ton of people with 1Gbs that don't have the same rubberbanding/latency issues I have.

    Now, could totally be a throughput issue/jumbo packet/dropped packet issue. Who knows.

    Interesting though... I might log in sometime this week and within my network throttle my machine to like... 20mbs and see what happens when playing eso.

    For science.
    LadyGP/xCatGuy
  • Sluggy
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    Bandits most definitely is/was an issue. You can basically mark that one down as 100% confirmed.

    Since raiders in my guild have purged it from their mod folders (from a high point of about 3/4 of the raid running it) the incidence of random kicks from Cyro from has decreased from several dozen per raid to virtually zero. Absolutely night and day difference.

    Also fully agree that industrious minds will be hard at work to discover and implement new workarounds to the map pings method and that those should be eliminated/heavily regulated as well. The free-for-all approach to mods leaves WAY too much latitude for developers to, knowingly or not, release sketchy products.

    Were they running bandits along with something like RDK? I've tried to make my point on this with groups in the past but they never seemed to listen to me. If you do that then you *need* to disable data sharing on at least one of them. It's one of the main reasons I've always advocated *not* using combat-related addons in general. Certainly not more than one at a time. You never know what level of quality they developed it with unless you are willing to review the code line-by-line and even then there's no telling how that will interact with the server backend without extensive experience.
  • Sluggy
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    sarahthes wrote: »

    It is my understanding from talking to some add-on devs who are in communication with the ZOS devs who manage the API, that solutions are being worked on. It sounds like the current functionality for data transfer will be completely removed, i.e. Hodors and Bandits and other add-ons that share ultimate and DPS information will no longer work. You can look at the lib add-ons for Hodor for example in esoui for evidence.

    I have also been told that zos is working with the add-on devs to find an alternate solution so PC raid leads don't have to go back to timing ultimates with stop watches.

    Honestly that's great new to hear. Slightly concerning that such a hole was opened up in there system for so long without them realizing it. But still good to hear that they are addressing it. Personally, I don't really see the need for an addon to time stuff like that. It's not like they aren't in chat already. They could... couldn't they... would it be possible to... *talk* to each other? :open_mouth:
  • Necrotech_Master
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    last night was a terrible time trying to do BGs

    first BG i accept queue and get DC'd on load screen into the BG

    3rd BG, started having rubberbanding lag near the end of the match and got DC'd 1 minute before the match ended (thankfully it still counted as a win for me since my team was actually winning lol)

    when i got back in after that 3rd BG, i was still having severe lag issues (ping was showing 175-400+ ping standing around in auridon)
    plays PC/NA
    handle @Necrotech_Master
    active player since april 2014

    i have my main house (grand topal hideaway) listed in the housing tours, it has multiple target dummies, scribing altar, and grandmaster stations (in progress being filled out), as well as almost every antiquity furnishing on display to preview them

    feel free to stop by and use the facilities
  • Sluggy
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    Perhaps it's the 100+Mbps download. I remember that there was something that when the person got internet over 100Mbps, their specific thing would refuse to work and only registered 1Mpbs, even though their internet registered 100Mbps+.
    I run on 15Mbps and for the most part I run fine. I do occasionally (about twice a week) run into issues, but I can't easily replicate it, it's random.
    I think they were on Xfinity?
    I forget what their application was...

    The important part there is the latency. Upload/download speeds aren't very good at actually telling you how *fast* the data is traveling only how much data is traveling per unit of time. They are measurements of bandwidth. Not actual speed. Look at it this way, what's the difference between sending 100 Mb once a second and sending 1 Mb every 1/100th of a second? In terms of bandwidth: nothing. In terms of latency per package of data: about 100x.
  • MrGarlic
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    A steaming pile of lag on both PCEU and PCNA today for me.

    Lag spikes and high ping in Reaper's March, Summerset, Northern Elsweyr, Wrothgar and Craglorn. I quit playing today so I didn't test anywhere else.

    When the game becomes unplayable as it is today, I give up and do something else. Hopefully it's better tomorrow.

    Also, my wife and I play the Infinite Archive on PCNA daily and I have noticed the odd lag spike there, but nowhere else over the past week, until today.

    EDIT: Added Summerset.
    Edited by MrGarlic on January 10, 2025 4:11AM
    'Sharp Arrows'Mr.Garlic
    Spoiler
    Hidden by darkness, a shadow in the night,A sped arrow dissecting the gloom,Finding it's target, such delight.
  • Quackery
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    LadyGP wrote: »

    I have no data to back this up.... BUT.. lol I'd assume the overwhelming majority of gamers have 500mb+ if not 1gig at this point.

    I know a ton of people with 1Gbs that don't have the same rubberbanding/latency issues I have.

    Now, could totally be a throughput issue/jumbo packet/dropped packet issue. Who knows.

    Interesting though... I might log in sometime this week and within my network throttle my machine to like... 20mbs and see what happens when playing eso.

    For science.

    Did you try my suggestion about disconnecting everything from your Wifi (phones, computers etc) and only use a single ethernet cable straight into your gaming PC? Just to see if there's too much "noise" that is clogging up the data transfer?
    You can then connect them one by one to Wifi/router again. BUT, only have one ethernet cable connected to the router, nothing else.

    My game has worked perfectly since I removed all cables except for the one my gaming PC uses. I get a very rare occasional spike, but it's been absolutely perfect since. Not even ball groups create a performance issue any longer.
    Edited by Quackery on January 10, 2025 10:08AM
  • SaintJohnHM
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    Greetings all,

    After removing a few posts, we would like to remind everyone that all posts are to be kept civil, constructive, and within the guidelines of the Community Rules.

    Regards,
    -Greg-

    Is there any chance you could also remind ZOS that we've been experiencing multiple simultaneous DCs and lag spike for months now and we would like to know that it's going to be fixed?
    • Casual Roleplaying PVE player PC/NA
    • Tank CP2400 'Sugar-Flame'
    • I've completed all the dungeon trifectas. Godslayer, Gryphon Heart, Immortal Redeemer, Tick Tock Tormentor, Dawnbringer, and I'm looking for nice folks to complete more trial achieves with.
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  • SaintJohnHM
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    we had multiple simultaneous DCs in our RG HM prog last night, @ZOS_Kevin.

    It's really bizarre to me that ZOS thinks it's ok to have terrible service like this for months and not give us ongoing updates so that we know they're working on it.

    • Casual Roleplaying PVE player PC/NA
    • Tank CP2400 'Sugar-Flame'
    • I've completed all the dungeon trifectas. Godslayer, Gryphon Heart, Immortal Redeemer, Tick Tock Tormentor, Dawnbringer, and I'm looking for nice folks to complete more trial achieves with.
    • I make music: http://www.moonghostband.com.
  • KaironBlackbard
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    sarahthes wrote: »

    I have also been told that zos is working with the add-on devs to find an alternate solution so PC raid leads don't have to go back to timing ultimates with stop watches.

    Here's an idea, everyone use discord since most guilds make a discord server, and everyone stream to the voice channel. Raid lead has an extra monitor to show all the streams so he can see all their ults. Probably on a TV screen so they can see them all.
    Wouldn't really need stopwatches for that. Also, stopwatches can be inaccurate, especially if someone isn't proccing ult gen as often as the lead is timing it. Or if someone is running ult gen setup and forgot to mention that to lead, having their ult more often than the lead times it.
  • Aurielle
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    Here's an idea, everyone use discord since most guilds make a discord server, and everyone stream to the voice channel. Raid lead has an extra monitor to show all the streams so he can see all their ults. Probably on a TV screen so they can see them all.
    Wouldn't really need stopwatches for that. Also, stopwatches can be inaccurate, especially if someone isn't proccing ult gen as often as the lead is timing it. Or if someone is running ult gen setup and forgot to mention that to lead, having their ult more often than the lead times it.

    … or ZOS could just add ultimate-sharing functionality to the group interface for raid/group leaders (with an opt-out toggle in place for those who’d get up in arms over that info being available to others in random groups).
  • YandereGirlfriend
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    Aurielle wrote: »

    … or ZOS could just add ultimate-sharing functionality to the group interface for raid/group leaders (with an opt-out toggle in place for those who’d get up in arms over that info being available to others in random groups).

    And guarantees that under no possible circumstances could it impact our game performance - EVER!
  • sarahthes
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    My understanding is that the new ping share functionality is only going to be able to ping for ultimate and dps share every 10s instead of the current 2s.

    If this is the cause of some of the lag, it should remove almost all of it, especially given the number of players using addons that do this is a minority already.
  • Lyraen_Skyforge
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    Instead of addressing the root issue—their server performance—they’re opting to strip the game down to a fraction of what makes it unique with the Vengeance campaign.

    This isn’t great news; it’s a desperate attempt to maintain server reliability while completely sidestepping long-standing balance concerns.
    Edited by Lyraen_Skyforge on January 10, 2025 7:10PM
  • Seravi
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    sarahthes wrote: »
    My understanding is that the new ping share functionality is only going to be able to ping for ultimate and dps share every 10s instead of the current 2s.

    If this is the cause of some of the lag, it should remove almost all of it, especially given the number of players using addons that do this is a minority already.

    What is this "ping share functionality"?
  • Just_Attivi
    Just_Attivi
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    -comes back to pvp a day
    -gets in PC NA GH
    -crashes 3 times in an hour and 20 minutes
    - The Loading Screens Online is so fun!

    /s
  • sarahthes
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    Did the server just die for anyone else?
  • Hypertionb14_ESO
    Hypertionb14_ESO
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    1. get kicked
    2. put in que
    3. que says 5minutes
    4. wait 1 minute
    5. que says 1 hour 21 minutes
    I play every class in every situation. I love them all.
  • Just_Attivi
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    Yup, now a queue for 2 hours 38 minutes as well.

    #itJustWorks
  • virtus753
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    sarahthes wrote: »
    Did the server just die for anyone else?

    Yes. Several freezes, got dismounted, unable to mount again, froze again, got dumped. Announcements weren't showing in the login screen ("could not retrieve"). There was a queue, but I seem to be through it now.
  • Durnik
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    I crashed while in GH at fare just now. Log back in.. get a "4 second" queue to log in. After 1 min I tried again. then 1 hour 40 mins. then tried again (because why not). Now says 2 hours. LOL
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